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Read what people are saying
about Precision Garage Door in:

Lutherville Timonium, MD

Precision Garage Door of Baltimore
has received 44 reviews, averaging 4.68 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thankfully our garage door broke after we had our cars out. What was more wonderful is the fact that Precision was able to make complete repairs within a 24-hour period, actually a 16 hour. There workers are extremely competent and very mannerly young man. My wife and I are completely satisfied.
Chuck Smolkin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the most outstanding website we have ever consulted; it included a listing of all the cautions we felt needed observing as well a picture of the technician, Chris, who installed our new garage door opener. In addition, Chris explained in detail the reasons for all the work he did, what it would take to make the changes he recommended, what our options might be, and how long the process would take. Outstanding in intelligence, competence, and professionalism, he made this tricky, possibly confusing replacement a truly valuable experience, also explaining the measures that would prevent future problems. We are extremely pleased with the result.
George Strutt
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and convenient
Michael Auerbach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scheduling was very prompt. ChrisB the technician was very courteous, very knowledgeable ,and worked very efficiently and finished the work in great time. He took his time to explain the problem and after the work was done explained the workings of the new equipment very well.he is a great technician and pleasant also and professional. I would highly recommend him and yur company to all our friends and family thank yu very much.
Rog Raikar
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very impressed with quick response from Precision. Shawn Adalung returned my call on a short notice and scheduled technician to suit my time. Derrick Evans arrived exactly on schedule, did a through analysis of our problem, and replaced the faulty sensors very quickly. He was very courteous and took his time in explaining me the work performed. I cannot praise him enough and compliment Precision for hiring such high quality technicians. Thank You Derrick Evans.
Raj Razdan
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Derrick. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith our technician was very thorough, answered all my questions, and addressed my concerns. I would highly recommend him.
Jennifer Miller-Lee
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith arrived promptly after calling first. Very personable, competent and knowledgeable young man. Good company, excellent service. I will be using your company from now on. Thank you!
J. Dunn
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Neighbor was having a garage door being installed, and asked 2 have estimate the gentleman came 2 the house, and was very professional, and we R having ur company install R garage doors
Erika Jocekle
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech Keith performance went over and beyond. Very courteous and efficient. Outstanding company, highly recommended.
William Smith
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

our garage door was/is quite old and the springs seem to have given out. the door got stuck when we tried to open the garage. your company was the first and only one we called, the phone call was answered by a human being who checked schedules and told us that a technician could come, between 10:30 (right when we had called) and 12:30 AM. when the tech (Keith) arrived with his assistant/trainee (Kyle) on location having called beforehand to say that he would be here with 30 minutes (and was present), both he and his assistant were able to assess the situation quickly, competently and correctly and proceeded with the work, after having given me a price quote. in less than an hour, the garage was repaired and fully operational and both worked in a focused, calm and polite manner. these days, to find such exceptional team members is rare. hold on to them, both, but especially Keith who was in the lead. they are/he is worth his weight in gold. highly recommended.
Morad Eghbal
A Response from: Mike Brickner

Morad, WOW! Thank you so much for sharing your exceptional experience with our team! Keith is definitely worth his weight in GOLD...we agree! We also thank you for calling on us and giving us the opportunity to repair your garage door. If you'd see fit, we'd gladly take referrals such as neighbors, friends and family members.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the professionally installed new garage door opener. Keith was thorough in explaining the deficiencies of the older unit and the great advantages of the new opener's technology. I happily pass-on my recommendation for Precision Door Service.
CJS
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.
Stephen Meltzer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt. Technician was really knowledgeable and very helpful in explaining the issue. All work is guaranteed for 5 years!
Jean Rottinghaus
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was fast, friendly, and thorough. Will happily use this company again if needed.
William Smith
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick courteous service, evaluated problem, provided three repair options, repaired the problem. Can't ask for more. Thanks.
Steve Marsh
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick is fast, curteous, and smart- really happy here!
Yvonne Kwong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional
John
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We're satisfied. Our tech Rick clearly explained the problems with our system and busted his tail to correct them. He left us with a fully functioning garage door.
Henry Irving
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company to deal with. Honest, diligent, worked til the job was completed. Explained everything in detail to me. Technician even called when he was on his way with projected arrival time. Will definitely recommend and use again.
Charles Angelos
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They are always reliable and friendly. I highly recommend !
Kathy Niager
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with Precision Garage Door Repair. Darrell was great!! Thank you for coming such a long distance after hours so I can get to work tomorrow.
Cathy Cawley
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Turned the service tech away. I was quoted approximately $50.00 plus labor. When the tech looked at the garage and said he couldn't work that day because of the mess. Area cleaned in 2 minutes. Then he said it would cost over $250.00 plus labor at least to replace both springs and cables....a must. It was clear he did not want to do the job at least on Saturday. Needless to say I was shocked to hear I was going to pay at least $200.00 more for more work. I then told him to leave. If there are any questions please call at 410-218-7064. Thanks
Richard Davis Jr
A Response from: Harry

We hope we were able to correct your information.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was quick, and the repair plus a lube made the door work better than it has for a long time.
Vernon Mir
A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did an amazing job diagnosing and fixing our problem. Mike C and Derrick E were excellent! I would give them a 5 star rating!
Karen Pattanashetti
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

MIke was quick and on time. He called to say he was on his way. He assessed the problem and fixed it quickly. Lubricated and inspected the whole door, and also my second door even though it wasn't having any trouble. Very reasonably priced service. I had called Overhead Garage door company as well and they wanted almost $200 just to come out!I would recommend Precision doors to everyone!
Heidi
A Response from: Harry

Thank you for your comments and your business.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Star! I was out of town on business and our door would not close which you can imagine is gut wrenching for safety reasons. Our tech Barry was professional, on time and worked around my schedule to get our door repaired quickly! More companies need to replicate this model. Thanks, Mark
Mark Robinson
A Response from: Harry

Wow! Thank you for your comments. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your staff is prompt and professional. Thank you for taking care of my concern so quickly.
Beth Edelstein
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs. We appreciate your comments.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I don't appreciate the game my technician played by calling in his office to get approval to supposedly get me a discount which still cost me $370.00 for springs that only cost $25.00 for the pair. (15 minutes of work) will not be using again or recommending to anyone.
Virda Hickman-Briscoe
A Response from: Mike Brickner

We have standard prices for the springs we sell. These springs are high quality springs-30,000 cycle. The springs you are quoting are not of the same quality.Most likely, they are 3-5,000 cycles. Springs are replaced by our trained technicians, who have learned how to work efficiently and safely. We don't offer discounts to every customer. Our technician was trying to help you get the best and safest repair for your door. If you would like more information about the difference in spring costs, please call our office, and we will explain in more detail.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied. I called Precision on Tuesday afternoon and scheduled an appointment for Wednesday morning to have my springs and cables replaced. Mike C arrived on time, gave me a quote immediately, and proceeded to finish the job within 30 minutes. Could not have been easier.
Pat Redgate
A Response from: Mike Brickner

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great when Mike arrived, but he arrived an hour after 11-1 window I was promised with no phone call. I was told by DJ that I would get a call back from a manager to
Qasim Collidge
A Response from: Mike Brickner

Thank you for your comments. We try hard to stay on schedule, but sometimes the job prior to yours takes longer than anticipated. We have reminded our technicians to call the customer if they are running late. He was very busy, but could have called you when he finished the previous job. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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