(800)639-8607

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Read what people are saying
about Precision Garage Door in:

Hampstead, MD

Precision Garage Door of Baltimore
has received 19 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Tito expertly restored my 20 yr old doors to better than new. Replaced several parts that had worn out and adjusted doors so there are no more gaps at the threshold. Highly recommend this company.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
Review:

The customer service was friendly and they setup an appointment for my door to be repaired in the same day. Keith, our technician was very knowledgeable and professional. I appreciated him taking the time to explain his work when completed, and how to maintain our new torsion springs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We had seen ad on tv. Salesman did an outstanding effort to work with us on pricing and it was greatly appreciated.

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Service Provided:
Install Garage Doors

Product:
Springs

Review:

This is now the second time we've called Precision out to our house to fix a problem, and they nailed it again. We got Keith C, and he was absolutely fantastic. Clearly explained everything, gave reasonable and realistic suggestions, and did not pressure us into picking the most-expensive option. He did great, and speedy, work... all while being extremely courteous and friendly the entire time. This was also done during COVID times, and he worse his mask the entire time and was very respectful on that front as well. The next time something goes wrong, we will be calling Precision again, and I will be requesting Keith.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleased! They were able to come out and repair our garage door the same day we called. The technician was helpful and kind. We will definitely use Precision Door Service again in the future!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Dakota H Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dakota H
Review:

Did a great job from start to finish

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Dakota H Service Provided:
Garage Door Opener Install

Product:
Rollers

Technicians: Dakota H
Review:

VERY Pleased with service & results! Would recommend to anyone!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Since we moved into this house, we have always used your company. Yesterday just confirmed what I already knew. Your employee was so respectful and knew just what was needed.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair

Review:

Called Precision Garage Door at 7:30 am, Service Tech (Marcus) came to my house the same day. He arrived and completed the repair much faster than expected. He was very courteous and knowledgeable. Thoroughly explained the problem, the different repair options, and the best recommendation for my situation. Reasonably priced as well. Second time in 15 years I've used Precision Garage Door and was very happy with the result each time.

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A Response from: Mike Brickner

Glenn, We'd like to thank you for leaving this great review and for the one you took time to leave on Google for us. We sincerely appreciate your business and strive for your complete satisfaction with the entire process.

Service Provided:
Garage Door Repair

Review:

Garage door spring broke last night. Googled garage door spring repair. Precision was one of the results. Reviews were good. Called first thing in the morning. They were at my house within 2 hours. The lead technician (Keith C.) is great. He is very skilled, knowledgeable, professional, and personable. I opted for the "Best" option (replace springs and all moving parts). They completed the work much quicker than I expected. I can't remember when the door operated as quietly and smoothly as it does now. I am happy with the results.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service Man (John ) was on time, Explain what to look for in worn parts & how they work against ea. other. The door was fixed in a very timely manner. I am very happy that I choose them for my repairs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Great service

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Impress with timely service and skilled technician

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Service Provided:
Garage Door Repair

Review:

Awesome employees. JR was very nice, polite and knowledgeable explain everything thoroughly. I did not use this company based on prices. I felt prices were high employees were Great.

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James Q Service Provided:
Install Garage Doors

Installer: James Q
Review:

Dee was on time and knew exactly what needed to be done. The door now runs smooth as silk. The work was high quality and the technician was top notch.

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Derrick E Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derrick E
Review:

Rick was very professional and showed up on time. He quickly went to work and was very friendly. He replaced both door seals and did an inspection.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Your technician, Michael was great. He was on time and new exactly what the problem was with my garage door. He made a few adjustments and did some preventive maintenance to get my door operating like new. Thank you.

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A Response from: Harry

Thank you for your kind words about Mike. We appreciate your comments and your business.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Precision has been there for our garage door service each time I have had a problem. The customer service department was fast and friendly in handling my concerns. The repair tech was on time, his name was Brian. He explained the problem and stated the work needed to put my opener back into operation. He left the area clean and tested the door operation to my total satisfaction. I give your company 5 stars for great service and good workmanship. I would definitely recommend your company to anyone who has garage door service needs. Thank you

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Reading reviews at other sites (HomeAdvisor, Yelp, etc.) you'll find that most reviews will say that this company is prompt and that their service is at least adequate. However, you'll also note that almost all complaints are about their prices. From my personal experience, I'd say that those reviews are spot on. In my case, their service was prompt, adequate, and extremely expensive. In fairness, I didn't do my homework as I should have (it's what happens when you get in a hurry), so the prices may or may not have been in line with industry standards. All I can do is present what I paid and let the reader be the judge. So... they charged me $340 for two torsion springs. Research on the net suggests that torsion springs range from $40 to $80 a piece. A set of torsion cables cost me $100. Looking around the net, cables fall in the $10 to $20 range each. Labor and service fee was approximately $125 for about an hours worth of work. All in all I would say their markup on parts is pretty hefty. This seems especially so considering that the online prices I noted above also are marked up (Home Depot etc. also make some profit on their sale - they don't sell their springs at cost). In the end, I feel like I got a bit burnt on this business transaction. I guess it's the price you pay when you rush and don't do your homework. Will I do business with this company again? Probably not - or at least not until I do more research into what the industry standard (competitors) rates/prices are.

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A Response from: Harry

Thank you for your comments. Our prices are higher than others, but that is because we only use high quality parts, trained technicians and offer warranties that others don't. You can order from online, but you will not be receiving the same quality of parts, nor the trained technician to install them. We've had calls from customers injured while trying to rewind a spring, and will not try that again.

Service Provided:
Garage Door Repair

Product:
Springs

Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: 410-280-7290
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112