Garage Door Repair in Severn | Glen Burnie, MD - Page 2

Valerie Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision was nothing but stellar! Tyrone and Tyler arrived ON TIME and was very respectable to my property! They explained everything before performing and didn’t try to sell me things I didn’t need! After the work was completed, everything was tested out, and I was asked if things were done to my satisfaction. That is great customer service! I will definitely use precision again and again, and recommend them to my friends!

Mike Vespa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient and professional.

Judy Gavin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig quickly resolved the issue and gave me alternative situations.

Mia Mealey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Jared, showed up on time, was courteous, and did a great job. Highly recommend this company.

Chris Kojack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic Service! I called and someone came out with in 30 minutes. Totally satisfied with my service!

Donna Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process was really wonderful. Scott, in scheduling, was very courteous & kind. Austin, the repair technician, was informative and helpful. They both are good people. When I called to schedule the work at 1PM on Saturday, January 11th, I was informed a tech would be out between 3-7 PM. Austin arrived around 5 & was finished installing the new springs & cables by 6:30. He even replaced 2 screws that were missing. I highly recommend Precision to help you with your garage door needs. Their pricing aligns with the national average. Thank you Precision for having a great crew!

Satisfied New Customer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had called Saturday afternoon after 4 PM asking if there is any one available to replace cables on my garage doors. The receptionist was kind, courteous, and professional. Was informed there was nothing for today, but there was availability tomorrow between 10 and two. Which I accepted. Sunday morning Christopher texted me then within 10 minutes. He called to tell me he was on his way and he’d arrive at 10:30. He arrived on time which was extremely refreshing. I informed him what I needed done. He provided an estimate. Then proceeded to work. Was extremely professional, courteous, and patient as I asked questions for clarifications for my understanding. He never stopped working and he was done by noon. I will recommend this services to family, friends and coworkers.

Curtis Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work done on the garage door was great! Very satisfied! However, the accounting piece of the transaction was not good. I was charged double from what i was supposed to pay and it left me a little stunned, disturbed, and somewhat upset.

Rich Czyzewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, efficient and reasonable cost. Installer found a coupon as well!!!

Pam Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah was great. He took the time to explain my options and showed me what he was going to do. It worked! My door opens and closes as it should now.

Carl Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Promot perfessional service by all - initial service call by Chris explained what parts needed to repair my garage door and gave me an itemized estimate. Another tech ( George ) came back the same day with the parts and got my garage door back to operations in a minimal amount of time. Highly recommend Precision Garage Door!!!

Sharon Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were customers a few years ago and we were very happy with the service we received.

Richard Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You was the first company I seen on Google.

Linda C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage did an outstanding job of replacing our old LiftMaster door opener, updating the rolling hardware and spring on the old garage door. They responded quickly to the request, and their auto-text feature let us know the technician was on his way. In addition, he called to advise arrival time. The door opener installation and other repairs (new spring and rollers) were done in a reasonable time, and the technician left no mess or debris for us to clean up. The new LiftMaster system is incredibly quiet, and the door no longer hangs up on lowering due to whatever heat or mis-match or wear issues that had been affecting the system. We are very pleased and would use Precision Garage again for repair and maintenance on our opener.

Jeffrey Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door repaired today and your employee Tyler Johnson was extremely professional and knowledgeable. He explained everything in detail and complete the task in an explicit manner. I would highly recommend Tyler and Precision to all due to his dedication and commitment to the work.

Dorris Ritz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Nephew recommended your company, I called on Memorial Day and was grateful to get an appointment this morning. Your technician, Jay Constantine, was wonderful. He was very knowledgeable, polite, professional and extremely personable. You are blessed to have him in your service. He installed a new garage door opener and explained everything to me. I had received a message about him and time frame for coming, and then I received a call from him that he would arrive in a few minutes. Thank you Jay for being a very polite young man

Jeff Dougherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!

Sue Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an issue with the keypad on my garage door opener. I called Precision and had the pleasure of having Tyler come to my house. He was knowledgeable, professional and very pleasant to talk to. He examined every hinge and joint to ensure nothing was missed. I appreciated his thoroughness and his positive and friendly demeanor.

Emma Staup

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to set up an appointment online. Quick response with narrower arrival time. Bobby was professional and courteous. He called before arriving, and our garage door is working!

Eric Mcclain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called them based on a recommendation from Genie brand garage doors because my opener lights went out. When they arrived, they said they couldn't fix the lights and offered to replace the motor for $899. When I declined, they offered to service the door for $250. I explained that I didn't call for that reason, but they kept pushing, asking how much I could spend, and offering to break the cost into payments. They even mentioned lowering the price if they called their manager, but they wanted to know how much I was willing to spend. Prior to them leaving, I searched for my replacement motor, which was $199, and a brand new unit for $300; when I advised of the cost, he said that I had to include labor. I said $700 for labor!? When I declined and said I would call back if I wanted the service, they unexpectedly handed me a $60 bill for the visit. This behavior was only from the main technician, Chris, who seemed focused on getting as much money from me as possible. I would not recommend their service again.

Mike B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig and his team did a great job fixing our 12’ garage door that had a cable issue. He even went above and beyond by installing a new controller board in our broken door opener motor that I had ordered sometime ago. Five stars.

Susanne Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Garage services for my other home and I am happy with the work that was done.

Erna Fedarcyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service. The tech showed up as scheduled and called when on his way with an estimated arrival time. The tech was very friendly and professional. Will definitely call again when needed.

Mark Hranicka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was the service technician and adjusted, repaired my door assembly . He also let me take him next door to my neighbors house whom purchased a new door system for his garage.

Kyong Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

Doug D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.

Reginald Madden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.

Shawn Bordine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m not happy at all. While the initial scheduling was perfectly fine and the confirmation provided a name and face of the repairman who would be coming, unfortunately they sent someone else who claimed to have fixed the door but did not. The garage door is still broke and now when it goes down it make a loud sound and the door shifts when trying to close. The garage door is still broken. The original repair was for the safely feature on the door. “If something is in the way the door automatically goes back up”. Even though there is nothing in the way the door would get to a certain point and go back up. The garage door opener light would flash just as it would if something where there. They replaced both springs to the tune of $722.00 and the door still doesn’t work. I called to schedule another repair and they gave me the name of who would be there and once again they changed repair and sent the same person who wasn’t able to fix it the first time.

Don Niederkruger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman contacted me about arriving earlier than scheduled so the job was completed faster than I anticipated. The analysis of the problem resulted in installation of upgraded equipment to insure that the problem would not happen again.

T Junta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.