Read what people are saying
about Precision Garage Door in:
Severn | Glen Burnie Area, MD
Precision Garage Door of Baltimorehas received 121 reviews, averaging 4.74 Stars:
Odenton, MD
Thank you for your comments and your business!
Product:
Odenton, MD
Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.
- Joshua Farmer
Thank you for your kind words about Barry, as well as your trust in Precision!
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Linthicum Heights, MD
Called Precision and schedule for next day. Barry was our technician came early (after verifying it was ok) and he did a quick and wonderful job. He replaced a broken torsion spring and bearing in one door and for preventative, did the same on the other non broken door. I could of done it myself but would of had to wait on parts and validate installation methods. Would recommend to anyone. He also made some quick recommendations on maintaining the doors and rollers properly before he left.
- Don Jacoby
Thank you for choosing Precision for your garage door needs, and for your nice comments about Barry.
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Severn, MD
Excellent customer service, thoroughly pleased with the products and technicians.
- Elisabeth Bracey
Thank you for choosing Precision for your garage door needs!
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Pasadena, MD
Barry, was very knowledgeable and thoroughly explained everything that was performed. Went over all the benefits of 2 spring system. Tested everything and I am very satisfied and Barry is a kind individual and I would recommend this company to anyone. Thank you.
- Richard Rider
Thank you for your kind words about Barry. That is why our customers love him!
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Pasadena, MD
Jordan was awesome. A true professional and an asset to the company. He explained everything, including prices up front. He was quick, but did a very thorough job. After he was done, he walked me through all of the repairs he made. Very satisfied with the service of your company. I will recommend this company to anyone.
- Matt Sledgeski
Thank you for sharing your experience with Jordan and Precision! We appreciate your kind words and your business.
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Pasadena, MD
We couldn't be happier with the service we received. Barry arrived within the time frame mentioned and was very professional, patient, and friendly. He explained exactly what he was doing and fixed our issue in 20 minutes. Would definitely recommend and use their services again. Thank you Barry!
- Lisa Mead
Thank you for choosing Precision for your garage door needs. We appreciate your comments and your business.
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Odenton, MD
Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.
- Theodore Westermann
Thank you for your kind words about Garry and Precision. We appreciate your comments, but especially your business.
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Pasadena, MD
Excellent service & price. The Tech Mike C was excellent ! Very thorough, a definite credit to the company to have him as an employee. Very Knowledgable, quick work. Explained everything he did. Ensured the door was operating to my liking before signing the work ticket. Would Def Recommend this company to anyone looking for fast, prompt, courteous, knowledgeable service. The Spring they replaced was visably a much better quality than the previously replaced spring. Mike arrived within the time frame specified. Uniformed employee, company truck, etc. Called to let me know he was on the way to the home. The company also advised whom was coming to perform the work. Very impressive service ! Thanks for fast prompt repair to my door !
- R.T
Wow! You said all the things that we aim to portray in our service. Thank you for your feedback, but especially your business!
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Severn, MD
Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
- Pamela & Craig
Thank you! We appreciate your feedback about the service you received. I will share this with Brian.
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Odenton, MD
I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.
- Glen White
Thank you for taking the time to inform us of your experience. We love to hear from our customers. We thank you for your business!
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Glen Burnie, MD
Excellent technician! We would highly recommend.
- Candace Collins-fortt
We appreciate your business and your kind words. Thank you for choosing Precision!
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Pasadena, MD
Great tech! Very professional and would recommend to anyone. Thanks for the help.
- Joshua Papsan
Our customers love Barry! Thank you for choosing Precision!
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Severn, MD
So glad I chose Precision. After reading reviews and having Barry come out earlier than expected (after he called of course) I am happy with the results. Barry took the time to explain why he chose the springs he recommended, (which were more expensive than i expected--Haley said the prices were 140-240--mine were 250...each) The springs were powder coated, rated for 85k cycles, and he put one original strength and one extra strength spring in -- based on his experience. He also found bearings going bad as well. I'm a DIY guy, and Barry explained the what and why's of everything he did. He also explained the maintenance I can do to help extend the life of the system. You guys are great!
- Ken Bogert
Our customers love Barry! He takes the time to explain, and make sure the customer is fully aware of what he is doing and why. We appreciate your comments and your business!
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Severn, MD
Awesome, awesome service, the serviceman Barry was polite, friendly, and knowledge. He explained what needed to be done and how it was going to be done. I was impressed with the way he finished the repair in a timely fashion. I also felt the for the parts and services rendered the price paid was fair. Overall I'm throughly satisfied with the repair and my wife doesn't have to worry about parking in the driveway any longer! Would definitely recommend you guys!!! Once again thanks!!!
- Richard Henson
Thank you for taking the time to review your experience with Precision. We appreciate your business!
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Pasadena, MD
Its not very often that I get to say I was very impressed with a repair contractor but I certainly was. Barry was right on time (called 30 minutes ahead to let us know he was on his way), he was very courteous, professional, knowledgeable and got the job done quickly and flawlessly. The garage door has never worked better! I think I can safely say this is the best service I have ever had from a contractor. $440 (including parts) was not exactly cheap to replace the springs on a double garage door (changed from single spring to double spring system and replaced bearing) but I think it was worth it to get the job done properly. Thanks!
- Wayne Evans
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Severn, MD
My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.
- Elisabeth Bracey
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Odenton, MD
Barry was great--explained everything that he needed to do and gave me cost. In and out within an hour. Will definitely recommend and use again if needed.
- Amy Curran
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Odenton, MD
Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!
- Gail Golden
We appreciate your business!
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Severn, MD
The torsion spring on my garage door broke on a Sunday morning. I did some searching online and found Precision -- I was impressed that the majority of the reviews were positive, and that for every negative (1 star) review -- somebody had tried to respond to the person who complained. I called on Sunday and had an appointment set up for Monday morning. Barry called us about 25 minutes before he arrived to let us know he was on his way. He clearly explained the options to repair the door and how much everything would cost. He was polite, professional, and had the door working within an hour. He did not have the parts to fix the outside handle, but we expect that he will contact us within a day or two to get that fixed -- and in the meantime, at least the door works again!
- Melissa Myers
Thank you for your business and your comments!
Product:
Odenton, MD
As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!
- DMS
We appreciate your business!
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Severn, MD
Garage door repair. Harry was the technician requested after reading the reviews. We were very pleased with Harry and he was a true professional. We would request him for any further problems and will recommend him to any of our co-workers. From the time of arrival to departure we felt like were treated at the 5-STAR Level. He is very much a GREAT asset to your company. He cleaned up as he went and it seemed like he was in constant motion. Very well trained in all aspects of the job. Thanks for your quick response. Martin (SEVERN)
- Martin Shimer
Thank you for your business and your comments.
Product:
Severn, MD
Found Precision via Home Advisor. Had 2 garage doors and 1 opener installed. Very pleased with the entire installation process. The technician was professional and proficient. I would not hesitate to recommend Precision to interested parties.
- Elisabeth Bracey
We appreciate your comments and your business. Thank you!
Pasadena, MD
Was charged $510 for a torsion spring replacement and center bearing. This was after supplying the $15 online coupon. Friend at work had same job done for under $200. You look on line on ask.com and they say same thing. Parts $30 each plus $65 labor. Not sure where the other $300 came from since he was only here 45 minutes to do the job.
- Phillip Byle
Please note that we only use high quality parts, not the type you can order online. We also have highly trained technicians to perform the work. Thank you for your business.
Product:
Odenton, MD
The advertising for Precision is one of the most professional I've seen. Beyond that, the technician, Barry, was a 10+, according to my husband. The spring in the door broke and it fell at 8:30 Friday night. It was back up and functional by 10:00 Saturday morning. Barry called first, was on-time, thorough and helpful. This was 5-star service all the way! The bios with the pics is definitely a plus.
- Sonja Fisher
Thanks for your comments! We love to hear from our customers. We appreciate your business.
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Glen Burnie, MD
Barry promptly arrived to service and then install a new opener. Due to the weather, he even came in on Sunday. He was professional, friendly, and completed the installation within 2 hours. I will call Precision again.
- Kristi Bernstein
We appreciate your business and your comments.
Severn, MD
They completely the job quickly and professionally. Everything went perfectly.
- Dan Sommer
We appreciate your business! Thank you!
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Pasadena, MD
Garry was very professional and helpful with info on upkeep. I would recommend with out hesitation.
- Bernard Renaud
We look forward to serving you again. Thank you.
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Pasadena, MD
I'm upset that I had to pay a service call fee for you to replace the springs on my garage door. The springs had been replace and was still under warrant. This does not make any sense. I understand about paying for the labor for the installation of the springs but not for a services call for warrant work.
- Lucy Cook
Thank you for allowing us to work with you to resolve this issue.
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Pasadena, MD
Prompt, Reliable and Friendly. Excellent workmanship. If you need it done professionally this is the place. This is truly a customer service driven contractor.
- Wayne Jubb
We appreciate your business and your comments.
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The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!
- Juanita Jones