Garage Door Repair in Severn | Glen Burnie, MD - Page 3

Kyong Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

Doug D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.

Reginald Madden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.

Shawn Bordine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m not happy at all. While the initial scheduling was perfectly fine and the confirmation provided a name and face of the repairman who would be coming, unfortunately they sent someone else who claimed to have fixed the door but did not. The garage door is still broke and now when it goes down it make a loud sound and the door shifts when trying to close. The garage door is still broken. The original repair was for the safely feature on the door. “If something is in the way the door automatically goes back up”. Even though there is nothing in the way the door would get to a certain point and go back up. The garage door opener light would flash just as it would if something where there. They replaced both springs to the tune of $722.00 and the door still doesn’t work. I called to schedule another repair and they gave me the name of who would be there and once again they changed repair and sent the same person who wasn’t able to fix it the first time.

Don Niederkruger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman contacted me about arriving earlier than scheduled so the job was completed faster than I anticipated. The analysis of the problem resulted in installation of upgraded equipment to insure that the problem would not happen again.

T Junta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.

Mike Brewer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The men were very good & professional. They took no time to fix my door & instruct us as to the maintenance for the door. Would recommend them to others

David Vandyke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a fantastic job!!! Derrick arrived as scheduled, did a great job, and took the time to educate my wife and I to be able to maintain and extend the life of my garage door hardware. It will be an easy decision should I need their services again.

Woody Hood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both of our coil springs were broken, so we called Precision. Sherman was our technician. He had a very friendly personality, was knowledgeable, fast and efficient, and gave us a top quality job. We would definitely use Precision again!

Barry Spaar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In April of 2018, I had a new garage door installed by Precision and they did a wonderful job!! Very happy!! In March of 2019 my wife backed into the door and damaged it. The tracks were not damaged but the door was done. I called Precision and they came out, gave me an estimate and a time frame and got the repair done. I would give this work 5 stars, but a week or two after the repair, I realized that the installer did not reattach my inside lock for the door. It isn't a big deal and I was able to do it myself. Just the same, it would have been nice if the job was 100% completed when the bill was paid. I would certainly recommend Precision.

JW

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, excellent service. On-time and very thorough service, instructions and recommendations.

Lawrence Zarnowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were incredibly helpful, and knowledgeable. They did an amazing job, and I would highly recommend this service to anyone who is looking for this type of service.

Yvonne Speesler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great. Showed up as expected friendly, Replace old Gardge opener & explained & answered any questions. Thank you again

Cathy Stickland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service people were prompt and very courteous. I would definitely use their service again.

D. Stanley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Having a military discount is important, especially for our veterans. Barry was extremely knowledgeable and confident. He also shared pointers on how to maintain the garage door springs.

Martin Mclaughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because I reviewed the products and the convenience of schedulingMr Abraham was very knowledgeable and explained everything in detail. The work was done very quickly as well

Ann Kumia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Received an estimate for 2 new garage doors and 1 opener. Price to include labor is reasonable. The doors are insulated and the opener is belt drive making it quieter. We added windows to the doors, too. Overall pleased with the estimate. Will update if we decide to go with PGD. Waiting on another company for their estimate.

Maggie Odhiambo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw the reviews online and decided to make a call for help and I am so glad I did. The technician who came out was Keith. He knows his job, is polite and very professional. Keith even gave me advice on what needs to be done to the door to avoid future similar issues. I am happy customer. Thank you Keith!!

Jeff Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding Service

David Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry C. did a wonderful job in fixing the tracks on our door. He was courteous, prompt and provided a clear, easy to understand explanation of the problem and how he will fix it. The cost of service is reasonable and I was very happy to receive a next day appointment. I heartily recommend Precision.

Donna Sellers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used this company previously and their online reviews. The tech called to let me know when he would arrive and was prompt. He quickly assessed the problem, explained what was needed and how long it wold be for the complete job. The work was completed on time and the tech was very professional.

Jessica Quick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door was quick and responsive. When the tech wasn't able to work on the type of commercial gate we had, he directed me to some local companies they recommend using for the job. Matthew was professional and thorough.

John Bookout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith was here right on time. Completed the job quickly and was very friendly.

Marvin Denson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time that I have used the services of Precision Door. It has been a positive experience on both occasions. Technician Barry was very professional and explained the entire process from beginning to end. The work he performed on both our garage door and door opener was completed in a very timely fashion. I'm two for two using Precision Door.

Ronald Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his associate were professional and detailed. He explained all of my options and never steered me or pressured me into any direction. They did a great job and were only here for about an hour. I will be calling Precision again for my next garage door needs and asking for Barry.

Roger Franz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was outstanding , he is a true professional in his trade! I will not hesitate to use your Company again in the future . Derrick was very informative as I sat and watched him replace my 20 year old craftsman opener . Any question I asked he had the correct answer it was a pleasure using your company and highly recommend them to all my friends etc.

Thomas Davies

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry came to my home and was very professional and nice. He called me when he was on his way. Nice job

Betty Kinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and Chris were very knowledgeable of the garage door. They did trouble shooting and described to me in detail the problem and also what they suggested to solve the issues.They were both very professional.

arthur and ginny Pilzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

five stars. Barry and Chris did an excellent job. They carefully explained my options, performed the work precisely, showed me how to lubricate my system and explained all the work preformed. Overall, an outstanding job! I will recommend your service to my neighbors! Art Pilzer

Sharon & John Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Monday we began what has turned out to be amazingly simple and economically sound investment by contacting Precision Door Service. Our very aged, worn and wooden garage doors had well out lived there worth, the technician who did our inspection was punctual, polite and very knowledgeable. Today Wednesday, a second employee arrived as punctual a pleasant as the first gentleman. About 4 hours later our home has had a facelift, we again have two functional and insulated garage doors. I can not speak highly enough of the quality and workmanship of the commitment the representatives of Precision doors displayed. My husband I both strongly recommend use of Precision Door Service.