Garage Door Repair in Severn | Glen Burnie, MD - Page 4

Jim Zaloudek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was my Tech. Called in advance, came on time, was very informative, very knowledgeable, very friendly, and very efficient. What more could a customer ask for.

Dale & Jim Kazmerski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What a wonderful experience. 5-Star all the way. Barry was a very experienced technician and had our emergency fixed soon after he arrived. He was very knowledgeable and courteous. I would definitely recommend your company to friends and family and plan to use Precision again to have some additional work done.

Chris Maschauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike arrived toward the end of the expected time frame and got started right away. A couple of unexpected issues showed their selves and with the 2x4's I had on hand Mike resolved them quickly, and finished the job. The door works great, looks great, and I'm a "happy camper".

Loretta Rocko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was the technician that came by to fix my garage door on Feb 27, 2017. He called me earlier, identified himself, and indicated approximately when he would arrive after completing a job. He called exactly at the indicated time. Barry was courteous, knowledgeable and very professional. He explained what had to be accomplished and made recommendations. I was very well pleased with his service and would recommend him to others.

Al Struck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best ever

Amber Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow, Brian had a long day yesterday!! Three or four appointments ahead of mine had unexpected incidents and he was running really late. Precision was really good about keeping me informed and providing options if I couldn't wait around. Brian arrived early in the evening, clearly tired but very pleasant and professional. He went above and beyond with my repair and even spent time adjusting things I didn't know needed adjusted. He then very professionally and thoroughly explained everything he did and made sure that all of my questions were answered. I would give Brian and Precision 6 stars if that was an option!!

Juanita Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!

Joshua Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.

Don Jacoby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision and schedule for next day. Barry was our technician came early (after verifying it was ok) and he did a quick and wonderful job. He replaced a broken torsion spring and bearing in one door and for preventative, did the same on the other non broken door. I could of done it myself but would of had to wait on parts and validate installation methods. Would recommend to anyone. He also made some quick recommendations on maintaining the doors and rollers properly before he left.

Elisabeth Bracey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service, thoroughly pleased with the products and technicians.

Richard Rider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry, was very knowledgeable and thoroughly explained everything that was performed. Went over all the benefits of 2 spring system. Tested everything and I am very satisfied and Barry is a kind individual and I would recommend this company to anyone. Thank you.

Matt Sledgeski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan was awesome. A true professional and an asset to the company. He explained everything, including prices up front. He was quick, but did a very thorough job. After he was done, he walked me through all of the repairs he made. Very satisfied with the service of your company. I will recommend this company to anyone.

Lisa Mead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We couldn't be happier with the service we received. Barry arrived within the time frame mentioned and was very professional, patient, and friendly. He explained exactly what he was doing and fixed our issue in 20 minutes. Would definitely recommend and use their services again. Thank you Barry!

Theodore Westermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.

R.T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service & price. The Tech Mike C was excellent ! Very thorough, a definite credit to the company to have him as an employee. Very Knowledgable, quick work. Explained everything he did. Ensured the door was operating to my liking before signing the work ticket. Would Def Recommend this company to anyone looking for fast, prompt, courteous, knowledgeable service. The Spring they replaced was visably a much better quality than the previously replaced spring. Mike arrived within the time frame specified. Uniformed employee, company truck, etc. Called to let me know he was on the way to the home. The company also advised whom was coming to perform the work. Very impressive service ! Thanks for fast prompt repair to my door !

Pamela & Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!

Glen White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.

Candace Collins-fortt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent technician! We would highly recommend.

Joshua Papsan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great tech! Very professional and would recommend to anyone. Thanks for the help.

Ken Bogert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So glad I chose Precision. After reading reviews and having Barry come out earlier than expected (after he called of course) I am happy with the results. Barry took the time to explain why he chose the springs he recommended, (which were more expensive than i expected--Haley said the prices were 140-240--mine were 250...each) The springs were powder coated, rated for 85k cycles, and he put one original strength and one extra strength spring in -- based on his experience. He also found bearings going bad as well. I'm a DIY guy, and Barry explained the what and why's of everything he did. He also explained the maintenance I can do to help extend the life of the system. You guys are great!

Richard Henson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome, awesome service, the serviceman Barry was polite, friendly, and knowledge. He explained what needed to be done and how it was going to be done. I was impressed with the way he finished the repair in a timely fashion. I also felt the for the parts and services rendered the price paid was fair. Overall I'm throughly satisfied with the repair and my wife doesn't have to worry about parking in the driveway any longer! Would definitely recommend you guys!!! Once again thanks!!!

Wayne Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Its not very often that I get to say I was very impressed with a repair contractor but I certainly was. Barry was right on time (called 30 minutes ahead to let us know he was on his way), he was very courteous, professional, knowledgeable and got the job done quickly and flawlessly. The garage door has never worked better! I think I can safely say this is the best service I have ever had from a contractor. $440 (including parts) was not exactly cheap to replace the springs on a double garage door (changed from single spring to double spring system and replaced bearing) but I think it was worth it to get the job done properly. Thanks!

Elisabeth Bracey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.

Amy Curran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was great--explained everything that he needed to do and gave me cost. In and out within an hour. Will definitely recommend and use again if needed.

Gail Golden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!

Melissa Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The torsion spring on my garage door broke on a Sunday morning. I did some searching online and found Precision -- I was impressed that the majority of the reviews were positive, and that for every negative (1 star) review -- somebody had tried to respond to the person who complained. I called on Sunday and had an appointment set up for Monday morning. Barry called us about 25 minutes before he arrived to let us know he was on his way. He clearly explained the options to repair the door and how much everything would cost. He was polite, professional, and had the door working within an hour. He did not have the parts to fix the outside handle, but we expect that he will contact us within a day or two to get that fixed -- and in the meantime, at least the door works again!

DMS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!

Martin Shimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door repair. Harry was the technician requested after reading the reviews. We were very pleased with Harry and he was a true professional. We would request him for any further problems and will recommend him to any of our co-workers. From the time of arrival to departure we felt like were treated at the 5-STAR Level. He is very much a GREAT asset to your company. He cleaned up as he went and it seemed like he was in constant motion. Very well trained in all aspects of the job. Thanks for your quick response. Martin (SEVERN)

Elisabeth Bracey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found Precision via Home Advisor. Had 2 garage doors and 1 opener installed. Very pleased with the entire installation process. The technician was professional and proficient. I would not hesitate to recommend Precision to interested parties.

Phillip Byle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was charged $510 for a torsion spring replacement and center bearing. This was after supplying the $15 online coupon. Friend at work had same job done for under $200. You look on line on ask.com and they say same thing. Parts $30 each plus $65 labor. Not sure where the other $300 came from since he was only here 45 minutes to do the job.