Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2377 reviews, averaging 4.86 Stars:
Bobby called ahead of time to let me know est.. Very courteous and friendly. Also professional. He examine then diagnosed the problem. He fixed the problem. No charge since we were under warranty.
- Reese & Alicia Ruppersberger
Glen Burnie, MD
I have been impressed with your advertisement on television and when my garage door broke that is who I wanted to fix my garage door. The technician Bobby was professional and very upfront with the repairs needed. Unfortunately I could not afford the total repairs at this time but I will call in the future. Thank you.
- Carmen Gardner
Odenton, MD
From the moment I called to check availability all the way until the moment I shook Craig’s hand after he completed the repair, precision garage door team makes customer service and skilled repair their top priority! I will absolutely use precision garage door again for future needs. 10/10!
- Jeff Paquette
Ellicott City, MD
Bobby was punctual, friendly and efficient. Worked with us to get what we needed done so we could get our due working again!
- Rich
Precision Garage Door Service provided very prompt service for the garage door at my residence. The technician, Craig Taylor arrived on time and was friendly and professional. He performed an assessment of my required repairs. He was very knowledgeable and explained to me needed repairs. He completed repairs in a timely and thorough manner.
- Henry Bowman
Ellicott City, MD
Let's just start by saying I was hesitant to write this review because I really liked Bobby, he was knowledgeable and quickly repaired my garage door which had a busted spring. I didn't get any other quotes, which is my own fault but I did feel the cost was high. Almost $2k to repair a garage door, which took Bobby about 1 hour to repair. Sometimes, you have to pay just for piece of mind. The real reason for the knock in rating was the cleanup. As soon as I drove my truck that day, I found a screw in my tire. The exact screw that was removed during the garage door repair. I had to find a shop to patch my tire (a $45 expense) and also found a piece of broken plastic roller, which Bobby had shown the other piece to me earlier as a demonstration of how cheap those rollers are. I felt like the hurry to finish and get out of there and on to the next job resulted in the failed cleanup of hardware and my damaged tire.
- Joe C
Ellicott City, MD
Chris Brown came out to my house originally to see why my garage door/opener wasn't working properly. He did a thorough inspection, explained what he found in great detail, and provided me with several different options about how to fix my garage door. He didn't pressure me to make a decision there on the spot and gave me some time to discuss with my family about what we wanted to do. A couple days later, we called back to set up our appointment, Chris came back and did an excellent job. I will be calling back (hopefully not for a long time) when I need my garage door system serviced.
- Michael Stefan
Mount Airy, MD
Great job Tito was highly appreciated and professional.
- Raymond Boone
Annapolis, MD
Great service, tech was great and very helpful.
- Gary Storm
Our 24 yr old garage door opener and chain needed to be replaced. The turn around time was one day to get the job done. Our technician was fabulous, knowledgeable, and efficient. Thank you once again Precision for your professional service!
- Blaise and Donna Considine
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Tyler was professional and did a great job.
- Kathryn Reynolds
Tito C. arrived early in the service window. He was very professional and made the repairs quickly/properly (new torsion spring, etc.) Would definitely recommend.
- Rob L.
Technician Jesse knew exactly what to do to get my garage door working again. Prompt, courteous service is hard to find, but Precision took care of business.
- Larry Eden
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Mount Airy, MD
Had Precision Garage Door install a new opener one year ago. With the extreme cold weather I had a slight problem opening the door the last couple of days. Called Precision Door and was advised that they could have someone come out today (1-20-26) between 330 & 500PM. The technician arrived approximately 415, checked for the problem and made several minor adjustments to the door, springs, and track Door seems to be fine now. Very please with the extremely fast response and the knowledge of the technician. Kenneth Brown
- Kenneth Brown
Columbia, MD
The service person solved the problem. He was very courteous and professional. He was very knowledgeable. The response was great; the servicemen arrived early and finished the work in a short time. I would highly recommend Precision.
- Nat Alston
We've used Precision several times and the service is always top-notch. The technicians are knowledgeable and always provide multiple options -- didn't feel oversold to.
- David Riddler
Columbia, MD
Great professional job on a Sunday - never would have expected that. Christopher Brown did an excellent job and explained the whole process from start to finish.
- ANTHONY CASSORT
Ellicott City, MD
We had a problem with our garage door not opening, We called for service and were given an appointment for between 10:30am and 1:00pm on the following day. We received a call from your service man at about 8:30am asking if he could arrive early because we were his first call of the day. He arrived at about 9:15 am, figured out what our problem was and repaired it within 45 minutes. I was impressed with his friendly and courteous demeanor and the professional way he handled our problem. We would certainly recommend your company to anyone with a garage door problem. Thanks for your help. Ed Daniles & Marcia Kane
- Ed Daniels
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I was very pleased with the service J Flannery
- John Flannery
Nottingham, MD
Robert, the technician, was very knowledgeable and professional. The work was completed on time.
- Timothy Krimpea
Service Provided:
Product:
Technicians: Robert Schenck
Precision Garage Door Service was very professional. From the receptionist who scheduled my service call to Tyler, the technician, I felt like I was in good hands. Tyler came out right away and gave me all options in my repair. He repaired the door quickly and did a great job!!!
- LMitchell
Baltimore, MD
Chris was fantastic! Professional, efficient, transparent—the best service!
- Carissa Cano
We had utilized Precision Door Service for our garage door service a few years ago so we were comfortable calling them when our garage door needed servicing this time. We were able to get a same day appointment. Our technician, Tyler arrived at our scheduled appointment time. Tyler was courteous, professional, patient with answering our questions, knowledgeable, and had a great personality! The door repair was completed thoroughly and expeditiously and we are very pleased with the service we received from Tyler and Precision Door Service!
- R. Butler
Mr Brent Evans came today and repaired one of our garage doors. He was very professional and explained exactly what repair was needed. We are very pleased with his work and will recommend Precision Garage Door to our friends and family. Thanks Florence Catterton
- Roger Catterton
Pasadena, MD
Very timely response for my garage door issue. Quick appointment date, showed up on time, very professional and cordial and has my garage door operating like new.
- Craig H
Baltimore, MD
Precision Garage Doors came out on a Sunday if can believe it and completely refurbished my garage door like new. It runs quiet as a mouse now, smooth rolling all the way. New spring, new wheels, new something else I can’t remember the name of but, all I know is I’m exceedingly happy with the job their technician “Chris” did for us. He arrived early, was kind, thorough and professional and he cleaned up after himself. Great work Chris. Great serve Precision Doors.
- Tom Alston
Tito did a fantastic job! We needed the garage door opener replaced and Tito took care of it in a fast and efficient manner. This is the second time I’ve used your service. Thanks again.
- Dave N.
Tyler did a phenomenal job from start to finish! Extremely knowledgeable and kind all around, providing us with multiple options to select from in order to solve the problem. Once we selected the solution, he got to work and completed the job in no time. Phenomenal certain day service!
- Stephen Orr
Very quick response and repair time. Bobby did superbly professional work. I appreciate the customer service and quality!
- Rose B.
A freezing Sunday morning is NOT when you want to find your garage door not working. Fortunately, we had a recommendation to Precision. They sent Tito that afternoon. He quickly diagnosed the issue and gave us options to resolve. I recommend Precision - and Tito - to anyone with a garage door problem.
- Cathy Pevey