Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2036 reviews, averaging 4.85 Stars:
Crofton, MD
You guys are the BEST 1!! Tito is outstanding!!
- Denice Dujardin
Towson, MD
They did a very nice job!
- Ken Benway
Nicolas Broughton came and serviced our garage door. He was quick, nice, and professional. He came an hour early and was finished less than 15 minutes. I hope he comes again if we need service.
- Charles Burroughs
Ellicott City, MD
Chris did a great job and was kind, considerate, and prompt.
- Steven Cunningham
Pikesville, MD
Nick was on-time to the scheduled appointment, friendly and helpful. He fixed my garage door's issue quickly and with a smile.
- Jessica Grosman
Product:
Eldersburg, MD
Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.
- Michael Miller
Great job today. Brent did a great job. I will use you again if the needs arrive.
- Philip Gibson
Product:
Severn, MD
My experience with Precision was nothing but stellar! Tyrone and Tyler arrived ON TIME and was very respectable to my property! They explained everything before performing and didn’t try to sell me things I didn’t need! After the work was completed, everything was tested out, and I was asked if things were done to my satisfaction. That is great customer service! I will definitely use precision again and again, and recommend them to my friends!
- Valerie Green
White Marsh, MD
Was able to schedule an appt for the next day and he actually arrived early. Jay was very helpful, he patiently and professionally explained my options. The work was done quickly and now the door is fixed, plus glides much more smoothly than before.
- Sharon Bildstein
Did a fantastic job.
- William Zitzmann
Ellicott City, MD
If I had filled this out based on just the technician visit by Jay, it would’ve been 5 stars across the board. However, I just received news from Precision Door that, instead of the promised “mid-week this week” installation, I’m now waiting till 6 May for installation. No good reason given for the delay. Precision Door shouldn’t make promises it can’t keep. This isn’t in Jay as I’m confident he wouldn’t promise something he didn’t hear from HQ.
- John Linderman
Nick was very professional and knowledgeable. Great service!
- Robert Marsili
Christopher was very thorough in explaining the problem with the door and how he went about correcting it.
- Jeff
Ellicott City, MD
Nick arrived on time was courteous and explained to me the problem and what he would do to fix it.
- Anna Whiteman
I was very pleased with Chris he explained the procedure very well and he was very professional.
- Thomas Stavinoha
Owings Mills, MD
I scheduled an appointment online and got a next day service. Elijah came early, explained everything, and had everything working in about an hour. Thanks, Precision!
- Tony Pernasilice
Brent Evans (technician) was very helpful and new exactly how to fix the issue...
- Michael Anspach
Product:
Columbia, MD
Jay C. Has come out twice to make repairs. Besides being extremely personable, polite and knowledgeable, he went above and beyond in making the repairs. Our satisfaction was his prime concern. If we ever need you again, we will definitely ask for him. Thank you.
- Faith & Michael Amaral
Great experience today with Nick. He was kind, professional, and knowledgeable. Great job Nick. You represented your company well. Thanks.
- Lula Sessoms
Product:
Odenton, MD
Prompt, efficient and professional.
- Mike Vespa
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Randallstown, MD
Bobby was very knowledgeable and was able to answer all my questions. I am very pleased with the quality of the work he performed and going over with me step by step.
- KEITH GARNER
Nick was our technician. He was very professional and courteous. He called to let us know he was 20 minutes away. He was friendly and gave me hints on ridding carpenter bees. He was efficient. In the beginning, he showed me the areas that were broken/old. At the end, he showed me the replacements and how easily the door functioned. We had used Precision 18 months ago to replace the original garage door motor(20 yrs). Precision is everything that the advertisements say.
- Reese & Alicia Ruppersberger
Product:
I want to thank Precision Garage for their prompt response to my home today. Bobby, the technician, was at my home in about 2 hours from when I placed an urgent call at about 7:30 a.m. ! Really excellent customer service. Bobby completed a very thorough inspection and explained what my options were. He was very knowledgeable and I appreciated having his honest and comprehensive assessment of what had happened. Thank you, Bobby!
- Gboynde Onijala
Baltimore, MD
Original install of garage door was on 3/10/2025. The techician arrived several hours later than the schedule time of the appt time frame. Additionally, he backed in my garage frame with his truck causing damage and did not install the door correctly nor complete the weather striping work around the door. After reporting this to the company a manager came out to my home unannounced and apologized for the poor work, pointed out several errors in the installation and advised that he and the install tech would be back to correct job (mentioned that it would be a learning experience for the tech). The repair were scheduled for 4/10/25 between 8-10am for repairs to my damaged garage frame during install; completion and adjustment of garage door that was not completed during the original install and install of framing in garage windows. On 4/10/25 the technician came after 4pm to only installed the frames into the window which were poorly installed. The tech never knocked on my door or acknowledged he was there. This was the second occurance where I was given a timeframe and the technician arrived several hours pass the given time and did not complete quality work nor finish the job. I've taken off work twice now to have been this company not arrive on time nor give me any sort of notice that they were running late. Additionally I never received any official invoice or breakdown of payment and materials from the company in which I was advised would be emailed to me.
- Crystal Griner
Columbia, MD
I was looking for a company to repair my garage doors. The technician Christopher Brown was on-time, professional, knowledgeable and a pleasure to work with. He performed a thorough evaluation of my garage doors and provided with three options of repair. The work was completed within a few hours. Thank you Christopher!
- Jean B
Product:
Tito came today to fix our blinking light, so noisey garage door. Fantastic job. I know we will enjoy using our garage door for years to come.
- Norene Guilford
Great Fast Service. Customer Service is exceptional.
- Marcus Pratt
Your service was prompt and the technician was knowledgeable and friendly. Thank you for the excellent service you provided.
- Woody Wilson
Chris was very thorough and detailed in his explanation, and he addressed every question I asked. His work was of excellence, and I was very satisfied with the quality of materials and installation work. Will definitely recommend. Thank you!
- Charlotte V