Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1945 reviews, averaging 4.85 Stars:
Gambrills, MD
Pasadena, MD
The entire process was really wonderful. Scott, in scheduling, was very courteous & kind. Austin, the repair technician, was informative and helpful. They both are good people. When I called to schedule the work at 1PM on Saturday, January 11th, I was informed a tech would be out between 3-7 PM. Austin arrived around 5 & was finished installing the new springs & cables by 6:30. He even replaced 2 screws that were missing. I highly recommend Precision to help you with your garage door needs. Their pricing aligns with the national average. Thank you Precision for having a great crew!
- Donna Mitchell
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We are returning customers. We contacted Precision because we were having issues with the garage door opener. Precision answered our call promptly and sent a Technician the same day. Our Technician, Austin, was extremely professional and knowledgeable. He diagnosed the problem, made the repair and answered all our questions. Keep up the good work Precision. It's a pleasure to do business with you.
- B Clark
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Our tech was Tito Cruz. He arrived on time for the appointment. He assessed the problem with our garage door. He gave us three options for the repair and explained very clearly the difference between each option. We chose an option and Tito had the repair done within an hour. After making the repair he explained how to lubricate our door to keep it in good condition. He was very personable and knew what he was doing. Our door works great. Thanks for the timely response, clear explanation, excellent service and repair, and personable interaction. We will use Precision Garage Door for future needs and request Tito.
- Doug Newton
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I called at 11 am and was given a same day appointment between 1&3 pm. Then at 11:30 I was called by my technician Tavon. He was 20 minutes out if that worked for me, which it did. Tavon was knowledgeable about the issue at hand. Asked insightful questions to ensure he was not missing any important information. He did an exceptional job!
- Cathlyn Lynch
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I found Tavon Flowers to be a gentleman and a scholar He knew what he was doing and was very good at it. Company wise, your quick response was outstanding. Yes I would recommend you. BUT I never expected such a high price tag
- Ken Carter
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Technician Fred Parsons arrived on schedule for our appointment to discuss a new garage door. He was super friendly and showed us multiple types of doors with panel samples. After showing us the various types of windows we could have in our door we selected one and he was helpful in working an estimate up for us. Although the price is a bit of a shock it is in line with other companies. He was super professional in every way and made our decision to go ahead easier.
- Richard Fink
Towson, MD
Our installer was very personable and professional, he was great. Thank you for the quick repair.
- Mike Sheedy
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Brent from precision garage doors came out and was able to repair my garage very quickly. He was completely professional and super friendly. I would definitely recommend this company.
- Matthew Lauzon
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We have used this service before and have been satisfied. This time though the tech you sent, Craig, was outstanding. He was extremely knowledgeable, personable and a consummate professional. For all future servicing needs we intend to use Craig. Kudos for doing such a great job!
- Paul Miner
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Excellent service response time. Technician, Bobby, was very professional and most personable. Diagnosed the problems, of which there were several, and worked most efficiently. Definitely recommend Precision.
- C William Schneidereith
Finksburg, MD
Bobby was the greatest - a kind person who performed the opener installation skillfully. I couldn’t ask for a more professional and pleasant experience.
- Ted Schwartz
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Professional and quick.
- Brandon
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Timely and professional service at a fair price. My technician was on time; had a well stocked truck; and expertly installed the most cost effective and long term solution for a repair of my 10 year old garage door opener on a door originally purchased and installed by Precision. Completely satisfied with a 100% positive experience
- Brian Farrell
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You technicians are always knowledgeable and professional.
- Frank Anuszewski
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Very professional, respectful and knowledgeable
- Solomon Akwara
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Precision has been great--next day appointment and Tavon Flowers was courteous and professional. He did a great job fixing my garage door and I'd highly recommend!
- Allison Fleudel
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Christopher Brown, very nice young man very thorough checked everything through and through. Very happy with his work.
- Carla Thornton
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Fantastic service all the way around. Helpful courteous operator when I called, and Jay made short work of the problem (an old dysfunctional keypad), installed a new keypad, and took care of things quickly and efficiently. Many thanks.
- Doug Greenberg
Ellicott City, MD
I called on Saturday after Christmas because the cable in 1 of the garage doors had snapped and Precision sent a tech out the next Moroni g. On Sunday morning, Jay arrived promptly at 8 am, inspected both doors, provided me with an estimate to repair them and was able to complete all the work that morning! Great customer service by Precision Doors and Jay was incredibly professional and did the work quickly and well. I am Most grateful!
- Pamela Johnson
Hanover, MD
My garage door wasn’t opening or closing, so I found Precision through a quick online search and scheduled an appointment for the next day. I received a text when Jay was on his way, and he arrived within about 10 minutes. He quickly assessed the issue, clearly explained the problem, and completed the repair in about an hour. Before leaving, Jay took the time to answer all my questions. Overall, great service—efficient, professional, and helpful!
- Tamara Robinson
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Jared Myers did an excellent professional job repairing both our garage doors in a very timely manner. Highly recommend his work
- Ed Fitzgerald
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Towson, MD
Precision Door Service was called Tuesday, December 24 with a call that we were unable to open our garage door. Precision informed me that the earliest appointment they had was Thursday, December 26 from 10:30 - 1:30. I took that appointment but proceeded to call two other garage services and wasn't able to get anything earlier than Friday, December 27. Elijah Bowman came around 10:00 and explained the difference between a repair to an old wooden garage door and a new aluminum door. He had information on our door options and explained the different varieties and costs and we selected our new garage door. We were unable to lift our old wooded garage door to get my car out of the garage to go to Western Maryland but Elijah told us he would make some phone calls to see if he could get extra help. Within 30 minutes 3 other employees came to help and we were able to continue out Christmas visits. Thank You Elijah and Precision!
- Susan Hillis
Glen Burnie, MD
I had called Saturday afternoon after 4 PM asking if there is any one available to replace cables on my garage doors. The receptionist was kind, courteous, and professional. Was informed there was nothing for today, but there was availability tomorrow between 10 and two. Which I accepted. Sunday morning Christopher texted me then within 10 minutes. He called to tell me he was on his way and he’d arrive at 10:30. He arrived on time which was extremely refreshing. I informed him what I needed done. He provided an estimate. Then proceeded to work. Was extremely professional, courteous, and patient as I asked questions for clarifications for my understanding. He never stopped working and he was done by noon. I will recommend this services to family, friends and coworkers.
- Satisfied New Customer
Glenwood, MD
Looking for s detailed service invoice after three requests.
- Mary Maloney
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Larry Nelson I tell you the tech was outstanding very polite very honest he made me very comfortable making the right decision I will always turn to precision garage door for any garage need. I didn't get the tech name tell him this is Mr. Nelson tell him thank you so much for his advice.
- Larry Nelson
Owings Mills, MD
Our garage door opener was starting to malfunction and not pick up on the remotes or transmitters from our vehicles. Contacted Precision and set up an appt. However, first surprise was that a technician (Chris) was readily available and on the way. Was impressed by this, and how fast the response time was. Chris was friendly, knowledgeable, and maintained professionalism. Chris immediately went about diagnosing the problem and explained throughout my options. Went ahead with replacing the old unit and installing a new unit. Chris gave an estimate of time and was impressed that he maintained that timeline regardless of hiccups along the way. Truly appreciated his time and, prompt explanation and install. Precision will be my go to for any garage related issues due to Chris' friendliness, knowledge, and prompt service. Thank you!
- George McKay
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Dear Sir/Madam, I appreciate your help and referred the garage door. The gentle man who referred the door was very kindness and specialist of his work. Thank you so much,
- Abdul Hadi Wardak
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Precision came out the next day. Chris Brown was a nice young man, who explained everything, even when I didn't understand, he was patient and helpful. My spring and cable were replaced in an hour and I would definitely call again int he future. Thank you!
- Daniella Toomey
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Annapolis, MD
Just had my garage door fixed by Chris Brown, on a Sunday! Chris was knowledgeable and extremely professional, he’s an asset to your organization.
- Elaine Saba
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I am so pleased that your company workers Chris & George came out and repaired my garage door actually updated my garage door for better opening and closing and set up for better air tight seal at the bottom of door. Chris & George do excellent repair work were pleasant and professional and will recommend them and your company to friends & family needing work on their garage door or replacement garage door. Thank you for prompt and excellent repair job.
- Rick Barton