Garage Door Repair in Baltimore Metro Area - Page 3

Gary Redmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you due to your same day service . Chris Brown was the technician who came out to service our broken door. He explained everything all through the repair process and came up with multiple options of repair. He did excellent work.

Kathleen L. Purvis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm new to the Crofton area. Lucky for me, my neighbor suggested Precision Garage Door of Maryland who provided excellent service. Craig and Ben were friendly, professional and efficient. Thanks to them, I now have a fully functioning garage door. I will gladly recommend Precision Garage Door of Maryland. Thank you Craig and Ben!

Ken Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previous work was outstanding Wanted door inspected by same high quality folks. Tyler's time and information was very beneficial and appreciated.

Sandra Leibowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You sent a wonderful representative for your company, Keyon. He was professional, courteous, and worked until the problem was solved. I highly recommend him.

Debbie P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected Precision Garage Door after consulting with several other garage door companies, many of which immediately recommended replacing the entire garage doors rather than addressing the specific issue I was experiencing. I appreciated that Precision took a more thoughtful and honest approach. They evaluated the problem carefully and provided a practical repair solution instead of pushing an unnecessary full replacement. This level of integrity and professionalism strongly influenced my decision to choose them. Jesse, the service representative, further confirmed that I made the right choice. He arrived promptly, conducted a thorough assessment, and explained the repair process clearly and professionally. His expertise, attention to detail, and courteous manner reflected the high standards of the company. Jesse ensured the work was completed correctly and that I fully understood the condition and operation of my garage door before he left. Overall, Precision Garage Door demonstrated honesty, technical skill, and exceptional customer service. Their willingness to repair rather than upsell a full replacement set them apart from other companies, and my experience with Jesse reinforced my confidence in choosing them.

Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision Door for many years and were happy with them. Apparently, it is now under new ownership. We called the tech to do maintenance as the garage door occasionally has been sticking or making excessive noise. The tech came out today, showed up on time, found the door needed new wheels and lubrication. He was very professional and efficient, clearly explaining what was needed (to my husband). We have only good things to say about the tech; however, we are very unhappy about the cost. We estimate the parts he needed were about $10-20 and he was out in about 30 minutes. We expected that should cost no more than about $150 but it was twice that! $300 for 30 minutes were is definitely excessive. We will be looking for other options next time :-(

Nancy & Ronald Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with the work done and your service man.

Joesph Notaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Brent Evans provided an effective solution for my garage door issue. Mr. Evans represented Precision Garage Door in a very courteous and professional manner, explaining repairs during each step of the process.

Phil Hajjar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely excellent service. I had a very unusual situation. A snake unfortunately decided to make a terrible mistake by enmeshing itself around the rails of our garage door. This caused our door to jam up. I chose Precision because they were easy to schedule online. Our technician was prompt, very knowledgeable and experienced and was able to deal with the problem and get the garage working once again. In addition, he also helped to diagnose and ultimately repair a lot of age-related issues that I had wanted to take care of even before I had the problem with the door jamming. The price quoted was VERY reasonable and the work was done during the same visit. He didn’t try to upsell me on a bunch of things I didn’t need and he didn’t pull any BS. I purchased a lot more than just springs, I had practically every moving part of the door fixed, lubricated or replaced outright. The technician also reinforced the top part of the door so that the connection to the opener would last longer. Would definitely recommend.

Linda Nakasone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed an emergency garage repair because our garage door began to open on its own at unpredictable times, even during the night. Precision Garage Repair Service sent technician Josey to our house the very next day to troubleshoot the issue. Josey quickly diagnosed the problem, and thoroughly explained three options for correcting it to me and my husband. Josey was very patient, respectful, and courteous in answering my many questions and clarifying the possible solutions. He did not pressure us into buying a new opener. However, we decided that it was time to update to a new Liftmaster 3.0 unit in order to essentially eliminate the possibility of further outside interfere. Josey worked competently and quickly to install the new unit. It was a genuine pleasure to work with a technician like Josey. We will definitely use Precision Garage Repair Service again in the future.

sandy riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are the best. Prompt arrival. Technician knows his stuff and more. Highly recommend Precision Doors. They not cheap but you have piece of mind the job was done right and if you have problems they are there to help.

Beverly Golaboski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Can't get help with programming my 2023 Subaru remote garage door opener!!! Very frustrating!

Paul Bonolis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service and our salesman was very friendly and knowledgeable. Would highly recommend him again.

Wylie Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig Taylor was thorough and professional in repairing our broken spring. I appreciated that he recommended the repairs that were required and completed the job quickly.

Eve Lamb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Next day response with practical informed options and recommendations. Professional and friendly installation with clear instruction. Overall a pleasant experience for a reasonable price.

Frank Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and workmanship!

Gail Quinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision early this morning and I had service this afternoon. Tyler was very knowledgeable, he identified the problems and offered a choice of three solutions. I would highly recommend this company and Tyler. Great job!!

Mr. Rick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door opener and torque tube installed less than 2 years ago. I was concerned because the garage door opening was a bit noisier than usual and I wanted to be sure it was normal aging or if any adjustments might be required. Upon arrival, Jared listened to my comments, tested the door several times and lubricated all of the mechanical joints. He said that all should be OK. Jared answered all of my questions about door operation and capabilities. I was impressed at the thoroughness of operation by Precision Garage Door Service. After calling for service, I was notified by both Email and Text Message about my appointment time and the name of the technician. For safety reasons, I was notified that the technician would arrive in a marked vehicle, wear a uniform, and would match the name and photo provided in the messages. Jared notified me by email that he was on the way and his estimated time of arrival. I was also able to track his travel progress on a Google Map link Jared provided in his email. He arrived precisely on time. Best of all, because my new system was still under warranty, there was no service charge. Excellent company and outstanding service!!!!

Peggy Hepler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito Cruz was the best! Explained everything thoroughly. He was very professional , very knowledgeable. I greatly appreciate the rapid, efficient service.

David Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was great, fixed the problem quickly. He was very courteous and professional and represented your company well. Highly recommend your business.

Matt G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was having issues closing so we had Precision come out to diagnose it. The technician was very friendly and professional. We were very unhappy though that we weren't told in advance what work would be performed so that we could have decided on whether or not to do it ourselves. All he did was spray lubricant on the rail and spring and charged $40 after the fact. I would have been perfectly fine doing that myself and only paying the $60 service fee. I felt taken advantage of. As a courtesy, I called and left my feedback. They said they would pass it on to a manager but I never heard back from anyone. We definitely won't be using this company again.

Bob Smeltzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Years ago, I previously used Precision to replace a broken door spring. They responded at a reasonable amount of time and that work was performed in a professional and satisfactory manner. This time, when my door spring broke, Precision responded just like last time. Elijah, the friendly technician, completed the job as expected. He also pointed out a hidden bad bearing problem, along with the broken spring. He replaced two bad bearings and installed 2 new springs. Again, all done in a proficient and satisfactory manner.

Cheryl Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time/kept us informed/fixed everything and checked all parts after finishing Great job!!!!!

Audrey Heil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was great and met all my needs. The fact that LIFTMASTER has discontinued support on my WLED head unit 5 years after installation and cannot fix something as simple as an overhead LED light not working has turned me off on your product.

Mary Comer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When your garage door doesn’t work, it’s not a happy time. But Precision, specifically Tito Cruz our Service Technician, made the experience a happy one. Truly Tito is all about customer service and customer relationship. He provided us options with absolutely no pressure. And his work was professional and efficient. A very pleasant experience all around.

James Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick, your technician, was very professional and courteous.

Thomas Horn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great employee: Jamal

Robert Rohe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved. very fast, very knowledgeable, friendly, helpful, several great options presented. Most importantly - professionally done with better materials(. Called late afternoon on a Monday, Appointment made for next day, Tuesday morning.

Susan Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the courtesy and knowledge of Trevor, who was the representative that Precision Garage Door sent to my home today to provide an estimate to replace my garage door. He was very thorough in explaining what would be needed. I did not feel rushed or pressured. He was the first person I discussed the new garage door with and I will be getting 3 quotes before deciding on a company to do this replacement. I hope I will be able to do business with you since you are in the local area and BBB rated.

Daniel Raymond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience with Precision of Baltimore. The technician was great- friendly, considerate and courteous, knowledgeable and willing to answer any questions.