Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2113 reviews, averaging 4.85 Stars:
Ellicott City, MD
Columbia, MD
Quick turnaround.
- Thomas Hamerski
Mount Airy, MD
I chose Precision because I was able to make an appointment through website via chat. The process was very efficient and service was scheduled for next day. Tyler W was on time, explained my options, and answered all my questions before and after service was performed. The cost was higher than I expected, but the problems were resolved to my satisfaction with a 1 year warranty on parts.
- Kathy S
Ellicott City, MD
Technician replaced keypad/door instruments promptly and cleanly. View from driveway makes garage look FANTASTIC!
- Lew Manning
Product:
Westminster, MD
Tyler is an excellent representative for your company. He is personable and very professional and seems quite knowledgeable. I look forward to his coming next week to complete the garage door project.
- LuAnne DiStefano
Parkville, MD
Technician was very knowledgeable and friendly. Took care of all my needs. Thanks!
- Mary Ellen Smith
Tavon was awesome! He was thorough in his inspection of my garage doors and gave spot on advice on what needs to be done now and what may cause problems in the future. He also gave advice on how to maintain and care for my garage doors.
- Michelle Susco
Baltimore, MD
Bobby was wonderful . He was so professional and did everything to solve the problems with my garage door. I am so happy I called precision . I would highly recommend them to my friends and family.
- Sam Shasho
Catonsville, MD
Austin was very personal and professional in every respect. He presented himself as very competent when discussing my needs. I originally intended to do only to basics required to get the door operated. But after a informed explanation of what could be done, I decided on the full overall. Ed Kelly
- Ed Kelly
I had the bottom seal of my garage door replaced and couldn’t be more satisfied. The new seal fits perfectly and keeps out water, dirt, and pests. The service was quick. The representative who handled the job was great—very courteous, professional, and respectful of my time and property. I highly recommend this service if you need a garage door seal replacement.
- Chris Muntes
Pikesville, MD
Amazing. Next day service, on a Sunday no less. And, at no extra charge. The tech was terrific. Pleasant, efficient and interested in our satisfaction. My next call will be to Precision.
- Carl Jacobs
Eldersburg, MD
Tyler was awesome at fixing my garage door. He explained all the ins and outs of what was happening - why the coil broke, things to pay attention in the future, and why my garage had the issue. (Its a decent size garage). He did a good inspection and gave me pricing options. He had it repaired in about an hour. I’d recommend him and Precision to everyone.
- Toni Summerell
Annapolis, MD
Great service and knowledgeable technicians! Booked the appointment the night prior and they arrived the next morning. Quick service.
- Julie Heath
Baltimore, MD
Fred was very professional and knowledgeable about what Precision had to offer. Showed me the choices in the garage doors and explained everything from start to finish. He was east to talk with and very engaged. Looking forward to the installation!!
- Mary Montgomery
Eldersburg, MD
I was very happy with the service that the technician Tevon provided. He was very informative and professional
- Tom Shepherd
Great service from Nick. Very professional and informative. Arrived on time and completed the installation quickly.
- Rod Person
Product:
Columbia, MD
Austin was very professional; on time and very thorough
- conrad lagustan
Crofton, MD
Chris was very thorough and detailed in his explanation, and he addressed every question I asked. His work was of excellence, and I was very satisfied with the quality of materials and installation work. Will definitely recommend. Thank you!
- Charlotte V
You guys are the BEST 1!! Tito is outstanding!!
- Denice Dujardin
Towson, MD
They did a very nice job!
- Ken Benway
Nicolas Broughton came and serviced our garage door. He was quick, nice, and professional. He came an hour early and was finished less than 15 minutes. I hope he comes again if we need service.
- Charles Burroughs
Ellicott City, MD
Chris did a great job and was kind, considerate, and prompt.
- Steven Cunningham
Pikesville, MD
Nick was on-time to the scheduled appointment, friendly and helpful. He fixed my garage door's issue quickly and with a smile.
- Jessica Grosman
Product:
Eldersburg, MD
Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.
- Michael Miller
Great job today. Brent did a great job. I will use you again if the needs arrive.
- Philip Gibson
Product:
Severn, MD
My experience with Precision was nothing but stellar! Tyrone and Tyler arrived ON TIME and was very respectable to my property! They explained everything before performing and didn’t try to sell me things I didn’t need! After the work was completed, everything was tested out, and I was asked if things were done to my satisfaction. That is great customer service! I will definitely use precision again and again, and recommend them to my friends!
- Valerie Green
White Marsh, MD
Was able to schedule an appt for the next day and he actually arrived early. Jay was very helpful, he patiently and professionally explained my options. The work was done quickly and now the door is fixed, plus glides much more smoothly than before.
- Sharon Bildstein
Did a fantastic job.
- William Zitzmann
Ellicott City, MD
If I had filled this out based on just the technician visit by Jay, it would’ve been 5 stars across the board. However, I just received news from Precision Door that, instead of the promised “mid-week this week” installation, I’m now waiting till 6 May for installation. No good reason given for the delay. Precision Door shouldn’t make promises it can’t keep. This isn’t in Jay as I’m confident he wouldn’t promise something he didn’t hear from HQ.
- John Linderman
Nick was very professional and knowledgeable. Great service!
- Robert Marsili
Tito came to service our garage door on a Sunday, Mother’s Day.He was very friendly with great customer service. The spring was broken and he thoroughly explained that he could replace the spring but do some additional repairs to strengthen the maintenance of the door. The garage door had only one spring, he added another . The garage door is working and we did not have to wait until Monday. Excellent company, excellent work by Tito. It was a pleasure to do business with a reputable company.
- Thomas Kenney