Read what people are saying
about Precision Garage Door in:
Columbia, MD
Precision Garage Door of Baltimorehas received 97 reviews, averaging 4.78 Stars:
Columbia, MD
Product:
Columbia, MD
Barry was very polite and informative. He explained everything he saw and made recommendations without pressure. He completed the work in the timeframe quoted and the outcome was as expected.
- Don Kemp
Columbia, MD
Our technician Derek was great. He was informative, friendly and responsive. I would definitely recommend this company and use them again.
- Lilla Hunter
Columbia, MD
Service was excellent and the response time was very good. Phillip was very good at communicating with me even though I was not at home. Sean returned my call to explain the $195 charge for a safety inspection and maintenance.
- Al Enke
Columbia, MD
I like the work I hope the light does not blow out again
- David Lenzo
Product:
Columbia, MD
This is the second time I have used Precision for my garage doors. Courteous, honest and skillful, what more could I ask for? I believe Derrick was my serviceman today. I highly recommend them and already did so today.
- Anna Nissen
Columbia, MD
Derick installed a new circuit board for my garage door. He was professional, helpful, got the job down in a timely manner and made sure everything was working perfectly before he left. If I needed service again i would request Derrick as the technician to come to my house. Candice Baxley
- Candice Baxley
Columbia, MD
Derrick knows his craft. You've always dealt with me fairly.
- Bob Thomas
Columbia, MD
excellent service....thank u so much.
- Gary Womersley
Columbia, MD
We were trapped in our home due to a broken garage door. They arrived about an hour after my initial call. They were professional, friendly and the problem was fixed quickly. I am extremely pleased with their services and the end result. I highly recommend! Thank you!
- Jessica Brennan
Product:
Columbia, MD
I want to commend your technician, Barry, for the professional, friendly, and competent manner that he displayed throughout his entire service at our home today. He was very informative, patient with my questions, and thoroughly explained everything for me. What a pleasant experience to have a service technician like Barry to perform work at our home and for us to feel we could not have a better experience with anyone else. Thanks.
- Ruby Claunch
Product:
Columbia, MD
Technician (Barry) came on time and was very courteous. He quickly analyzed the problem and had my door working again in no time. I've used Precision before and am glad to highly recommend their service.
- Jeanette Jenkins
Thank you for choosing Precision!
Product:
Columbia, MD
Precision installed our doors originally. I work out of my garage for my business so immediate service was a must. We had a cable snap and a roller hinge break. I called them same day it broke and they we're able to come out and fix it! I was extremely impressed that they were able to come out same day. The tech was very polite, worked efficiently and said because they installed the doors, there was no charge for parts. I was only charged for labor. They did an amazing job! If you need any door replacement or repair, these are your go to guys, they are amazing!!!
- Sue Doyle
Thank you for taking the time to review your experience with Precision. We appreciate your business.
Product:
Columbia, MD
We are completely satisfied with Precision Door Service - You don't find many business's like this anymore - or at least they are far and few between. From the cost to the professional -quick service . JQ was totally awesome as was Mike ! As I am here caring for my elderly mom I had to move quickly to find a repair service - You are Excellent and we will Remember YOU for future reference. Thank - YOU
- Elleanor Mayer
Thank you for taking the time to review your experience. We are very proud of our company and our employees. We're happy to hear they exceeded your expectations!
Product:
Columbia, MD
5 stars. Mike did a great job. He called to let me know he would be there within the hour. He was courteous, respectful and explained what he was doing. I would definitely recommend Precision.
- Nancy Cole
Thank you for your business and comments about Mike. We appreciate your business!
Product:
Columbia, MD
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly.
- Gerald Larson
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Columbia, MD
Mike was professional and very helpful in answering my questions about the installation that was to be performed
- G Franklin
We appreciate you choosing Precision for your garage door needs.
Product:
Columbia, MD
Barry immediately identified the problem and applied a temporary fixed. He also showed me how to eliminate the problem in the future.
- John Whitton
We look forward to seeing you again in the future. Thank you for your business.
Product:
Columbia, MD
My trchnician was polite and efficient in checking the operation of my door and gave me a number of suggestions to keep it in good order.
- Marsha Young
Thank you for choosing Precision!
Product:
Columbia, MD
Barry arrived and quickly assessed the issue I had with my garage door. He explained everything clearly and was extremely knowledgeable. He performed all repairs timely and checked everything prior to him leaving the job. My garage door now operates quieter and smoothly than before. The only reason I am not giving 5 stars is because of the Price. The cost of the work in my eyes was a bit excessive.
- Brian
Thank you for your comments about Barry and Precision. We are a bit higher than others because we use only high quality parts and highly trained technicians.
Product:
Columbia, MD
Barry was a true professional who not only fixed the problem (broken spring) but enhanced the "customer experience" by providing insights into proper care and use. He is polite, knowledgeable and definitely an asset to your company. I rate Barry and Precision Overhead Door Service a 5-Star customer service organization.
- Tom J
Our customers love Barry! Thank you for your kind words.
Product:
Columbia, MD
Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.
- John Monroe
Thank you for choosing Precision!
Product:
Columbia, MD
Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
- Devin Williams
We love our Precision customers! Thank you for your business!
Product:
Columbia, MD
Tech was great even called to say he was running late Very nice and professional guy named RIck.
- Carolyn Mitchell
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Columbia, MD
Precision Doors lived up to their high ratings and awards. Professional service from the phone scheduling to our technician, Barry. It was easy to set up a service appointment, the technician called ahead (as promised) and was on time. He was professional in appearance, attitude, and interactions. Barry was friendly and clearly an expect in the subject matter being discussed. This was an easy and quality company to work with and I'd highly recommend them.
- Beth Denne
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Columbia, MD
The service technician who worked on my garage door was very professional and courteous He also knew his job well. I would recommend this company to anyone
- Harrington Jack
We appreciate your kind words, but most of all your business! Thank you!
Product:
Columbia, MD
Thanks so much for your fantastic service! Barry's professionalism was top notch! And Donald did a fantastic job installing my new garage door! You have a GREAT company!!
- Ben Vali
Thank you for using our Precision team!
Product:
Columbia, MD
I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.
- Natalie Conway
Thank you for your comments. We appreciate our customers!
Product:
Columbia, MD
Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!
- Laurie Mott
Thank you for choosing Precision for your garage door needs.
Product:
Columbia, MD
The tech finished in about 20 minutes and did a great job. He made sure that we understood how the openers worked.
- Michael
We appreciate your business!
Product:
Barry was knowledgeable, skilled and efficient. I could not be more pleased! A definite five stars!
- Bob Sheff