Read what people are saying
about Precision Garage Door in:
Columbia, MD
Precision Garage Door of Baltimorehas received 89 reviews, averaging 4.76 Stars:
Columbia, MD
Thank you for allowing us the opportunity to correct any problems you have with your door.
Columbia, MD
Mike arrived around his scheduled time window (called within the window to let me know he would be about 5 minutes late) and he got all my remote openers working. I am thrilled.
- Karen Keane
We're thrilled, as well! Thank you!
Columbia, MD
Mike E did a great job, he was professional, informative, and left the job site in great condition. If something went wrong again, I would request him by name. Note: Can't believe you don't have Colunmia in your location drop dowm technically the second biggest city in MD.
- William Powers
Thank you for your comments. We do have Columbia in the zip code section. We appreciate your business.
Columbia, MD
Appreciated the same day service...Michael was efficient, knowledgable,
- Susan Stacy
Thank you for your business.
Product:
Columbia, MD
You came out as promised when the springs on the doors broke. Quick and polite service. I appreciate your work today! Location says Laurel but we're in Columbia...
- Sean Mchale
Thank you for your comments, but especially, your business!
Columbia, MD
Mike did an efficient job of rebuiling our garage door opener. Came on time, was knowledgeable, and clear about costs. I was very satisfied.
- gordon livingston
Thank you for choosing Precision!
Product:
Columbia, MD
I corrected the spelling of my last name so you have it. When the service tech talked to me about the door, he said that it was installed incorrectly, the top bracket was not placed properly. I told him that Precision installed it, he called the office and they did not have a record of the installation. Maybe you couldn't find me in the system because my name is mis-spelled.Please have someone contact me
- Sue Doyle
After careful research, we found that you purchased your door from home depot, and another company installed it. While we do take responsibility for our work, we cannot be responsible for work we did not perform.
Columbia, MD
No complaints... arrived on time, and were nice to explain everything. Garage door works well.
- Kevin Walko
Thank you for your kind words and for choosing Precision!
Columbia, MD
Precision replaced my old garage door in 2006. I was happy with that experience, so I choise them for a repair call. The technican, Derrick, was very helpful. I thought the opener needed to be repaired, but the problem turned out to be a nothing more than the need to reprogram the remotes. He explained that old openers periodically lose their programming, and it
- Harry Glass
We appreciate your business. Thank you for choosing Precision!
Columbia, MD
Precision replaced my old garage door in 2006. I was happy with that experience, so I choise them for a repair call. The technican, Derrick, was very helpful. I thought the opener needed to be repaired, but the problem turned out to be a nothing more than the need to reprogram the remotes. He explained that old openers periodically lose their programming, and it
- Harry Glass
Derrick does a great job explaining to customers. He always makes sure the customer understands fully. Thank you for your business.
Columbia, MD
My technician, Brian, was on time and immediately went to work. Took care of my garage door opener and thereafter while performing a safety check, noticed that my cables were improperly installed and constituted a potential danger. Suggested new cables and he explained why the new cables would perform better. I watched him as he removed the old cables and added the new ones. Explained everything to my satisfaction. I was very pleased with his work ethic and knowledge.
- Manuel Antonakas
Thank you for choosing Precision for your garage door needs!
Product:
Columbia, MD
I purchased the Angie's List deal. Service Tech was on time, very nice and personable. He seemed knowledgeable on garage doors.
- Kelly Salapong
Thank you for choosing Precision!
Product:
Columbia, MD
The guys were great - on time, courteous, clean, and professional. He carefully explained the result of his inspection, and what my options were and what they would cost. The work was done in an hour and the garage door has never worked better. Your technician could not have conducted himself better. I am absolutely satisfied.
- Chris Heer
We appreciate your business and confidence in Precision! Thank you!
Product:
Columbia, MD
Barry did a great job. Took the time to explain how to keep my garage door in top working condition throughout the year. Did a thorough job replacing my broken spring. Barry was very knowledgeable and very skilled in his profession.
- Richard Konapelsky
We appreciate your confidence with Precision!
Product:
Columbia, MD
Checked 4 stars, since there is always room for improvement :-), but service was very good--very professional and on-time. Derrick knows his trade.
- Paul Strassman
Derrick is a very knowledgeable tech. Thanks for the review!
Columbia, MD
Quick and efficient service. Very professional technician.
- Ken Green
Thank you for your comments!
Product:
Technicians: Derrick E
Columbia, MD
I had a garage inspection performed which I had purchased through an Angie's List big deal. I was able to schedule an appointment quickly and Barry actually showed up early, after the office called to ensure that would be okay. He was very personable, performed the coupon work, then also recommended safety cables since I have small children. When my husband returned home, he went through all the information he had found during his inspection and his recommendations a second time. He also took the time to show my 3 year old daughter the rollers in his tool box which she was curious about and let her have a couple to play with. I would highly recommend this company as my experience with them was stream-lined and extremely professional.
- Alexis Sassi
Thank you! We appreciate your comments, but most of all, your business. Barry is a very valuable member of Precision Garage Doors. He treats all of his customers this way!
Product:
Columbia, MD
Derrick was awesome!!! He was very professional, prompt, and helpful. He answered all my questions completely. I would highly recommend him!!
- Mindi Seafer
Thank you for your kind words. We think Derrick is awesome, too!
Columbia, MD
Our door was installed by Precision a few years ago. This is. The first problem we've had. Derrick was our service technician and was courtious and fast. Door works great again!
- Mark Devault
Thank you for your kind words and your continued business with Precision. We appreciate our customers!
Columbia, MD
Derrick conducted a Garage Door Tune-up and installed Ultra Quiet Rollers. He provided the results after his 25-point Safety Checklist inspection, and recommended a lubrication schedule. He was very informative and professional at all times - outstanding customer service and care. I will contact Precision in the future for any garage door issues.
- James Parks
Derrick makes a point of explaining all necessary work to his customers. Thank you for your business!
Columbia, MD
The work performed was fine. The prices, however, were not. $125 per spring? $35 per safety cable? I understand that your price builds in labor, but I can buy the same springs for $25 online. Given those prices and the time required to install the pair of springs, I calculate a labor/ overhead rate of $200/ hour. I'm sorry, but I can't see how that rate is justified
- Jon Faul
Mr. Faul, We appreciate your comments, and strive for 100% satisfaction. Please know that the parts you buy online are not the same superior parts we use. Our springs are 30000 cycle springs, where most are 5-10000. We use only superior parts and back them with our warranty, that you will not get online. Our trucks are fully stocked, and our technicians are trained and cried. We carry workmanship comp I durance, which many companies do not,. Without this, the I juried worker could sue you the homeowner. We are not the most inexpensive company, but we stand behind our work, and are licensed and insured.
Columbia, MD
Very courteous and professional.
- tony simmons
Product:
Technicians: Derrick E
Columbia, MD
Excellent service. Quickly diagnosed the problem and provided several repair options.
- David Silberberg
Columbia, MD
Our installer Barry called me before he arrived on time. He explained alternative scenarios to fix my garage door/opener problems and took the time to answer my questions before the work initiated. Upon completion of the installation, Barry showed me how to operate the unit and helped me configure the opener to my vehicle. Professional service and work!
- Julian Chang
Columbia, MD
Prompt, professional, clean and considerate. Great job overall.
- Brendan Cunningham
Thank you for your review. We appreciate your business!
Columbia, MD
Derrick is superb!
- G. Getty
Columbia, MD
Techs were hard and courteous workers. They left everything neat and in order.
- V. Zimmer
Columbia, MD
Derrick was fast and nice. His work was excellent.
- T. Lee
Columbia, MD
Great job. Thank you!
- E. Sherr
Mike did an excellent job, as far as I could determine, replacing the garage door springs & safety cables. However, he failed to address the problem of the door rubbing against the top of the frame when it was raised & lowered. That problem caused the door not to close completely, and left a gap of 2-3 inches on one side of the door. This problem only occurred after the spring broke. Mike thought that the frame needed to be planed. But, after I tried planing the wood, I realized that the door was rubbing across 2/3 of the top frame, and there was no way this was the source of the problem, so I contacted Precision Door, again. This time they sent out the installer, Darrell, and Darrell realized that one of the brackets holding the top roller in place had bent significantly enough to cause the rubbing. After he straightened the bracket, the door opened & closed without the rubbing, and the gap at the bottom was reduced to less than an inch on one side.
- Ann Farley