Read what people are saying
about Precision Garage Door in:
Westminster Area, MD
Precision Garage Door of Baltimorehas received 245 reviews, averaging 4.90 Stars:
Westminster, MD
Product:
Technicians: Tavon F
Westminster, MD
Excellent experience with Precision. The technician (Jay C) was awesome - very professional, polite, knowledgeable, and efficient. Jay was very informative, answering all of questions. He got the job done quickly, and everything's working perfectly. There was a slight mistake on the final invoice, regarding the warranty. One quick email, and the office staff quickly fixed it and sent me a corrected invoice. All around great experience. One con: this fairly simple job was extremely pricey. You get what you pay for, I guess. If you want your door fixed right, Precision is the way to go - just be prepared some some serious sticker shock.
- William Grant
Westminster, MD
2nd time using Precision Garage Door and I am still very satisfied. Availability was very important to me. Jay C., the technician was prompt, polite and knowledgeable. He got the work done quickly and correctly.
- Anne Prokop
Manchester, MD
Service was on time and technician was pleasant. Work was completed satisfactorily. Downside was price to repair was certainly on the high side and wouldn't recommend using this company based off the high cost.
- Martin Downey
Hampstead, MD
We are very pleased with the quick appointment and the excellent service by Tito our technician. Tito was very courteous, friendly and knowledgeable. He called to let us know when he was on the way. He pointed out the broken springs and thoroughly inspected all the other parts of our garage door and opener. He clearly explained and showed us the minimum repairs needed and also additional repairs of worn parts that we might want fixed before they stop working. He gave us a separate estimate for the minimum repairs and the additional repairs. When he was done, he showed us the new remote control and linked it to the wi-fi button in our car. Our door works great now and we're very satisfied with the excellent service by Precision.
- Jackie & Case
Taneytown, MD
You guys/gals do an exceptional job. Your response is terrific and your professionalism is top-notch.
- Sandy Murray
Eldersburg, MD
First-class customer service! Last night, I was inside my garage when the torsion spring broke. I immediately called Precision (just like I did when the same thing happened 10 years ago). Autumn responded by scheduling my repair appointment, and Tito arrived less than 16 hours later. Both employees answered all of my questions in a personable, knowledgeable, friendly, and informative manner.
- Dennis Morgan
Westminster, MD
Tito the Precision Door Tech was excellent! We were very pleased with his 'on the way' phonecall and and the efficient manner in which he described his work plan and way forward. Tito explemplified what a professional focused on customer service should be and do. Thank you TITO and Precision door. Our doors are working better than ever!
- Steven & Lavi Sherrill
Westminster, MD
We were stuck with 2 broken garage door springs in the morning with no way to open the garage door-Precision was able to make it to our house by that evening and the technician assessed the issue and had us back up and running in the next hour or so-you couldn’t beat that kind of service! Our technician was very knowledgeable and kept us updated on everything he was doing to correct our problem-thanks!
- Curtis Choplin
Hampstead, MD
Tito expertly restored my 20 yr old doors to better than new. Replaced several parts that had worn out and adjusted doors so there are no more gaps at the threshold. Highly recommend this company.
- Clay Hammett
Taneytown, MD
We called Precision Overhead Garage Door Service because 1 of our 2 garage doors failed & would not close completely. We have been in our home for 29 years and had 2 new replacement garage doors & openers improperly installed 8 years ago. Both doors needed total re-work; springs, rollers, cables, pulleys, and struts. Fortunately both the doors & openers were still is good shape. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship by Tito was totally worth it! Tito did an excellent job! He actually took the time to show my wife how much smoother/quieter the doors operated. We are so happy with the results, we will be calling Tito/Precision Garage Overhead Door Service for an annual inspections. We highly recommend Tito/Precision Door Service to everyone!
- Mark LeBelle
Eldersburg, MD
Our garage door broke, we called for repair, knowing we may just buy a new unit. Jay was the technician and I cannot say enough amazing things about him! He took the time to explain options, we went with battery backed Genie. Jay was so thorough and accommodating throughout the whole process, taking the time to double check our wishes and to make sure there were no questions as he went along. He was super personable (even with our kids!)…some people don’t care about that, but we do! Very rare to come across someone nowadays with impeccable customer service. Jay is a true asset to your company!
- Thomas & Jaime Strickland
Westminster, MD
Super happy loved my tech Chris he explained everything to me couldn't be any happier I would definitely recommend precision
- Tammy Reisler
Westminster, MD
First time that I needed to have our garage doors serviced and I was very pleased with the service that I received. The service tech Bobby was extremely helpful and very efficient.
- Kevin Koflosay
Westminster, MD
The technician, Tito, is an asset to this company. He was very professional, prompt, diagnosed and fixed the problem efficiently and was spot on. Highly recommend Precision.
- Linda S.
Finksburg, MD
Second time I used precision door. On time & professional. Unfortunately I did not get the tech 's name He did a great job. I highly recommend precision door to everyone
- Darrell Tenney
Westminster, MD
Just had a good feeling about your company. Search on internet I decided to go with precision. Tech that came to my house Bobby,was a credit to the company. Great job explaining things that needed to be replaced. Made sure I understood everything he was doing. I will recommend Precision to all the residence in me community. Total of 35 houses. Thank you precision and thank you Bobby
- Ron Phelps
Westminster, MD
Above average customer services!! Thank you.
- Suzanne Albert
Westminster, MD
I had a an existing garage door modified about a year ago by Precision, to a torsion spring setup. Although it was somewhat expensive in my opinion, the technician was very professional and did a great job. Fast forward to this year, a little more than a year after the installation. I was having an issue with my garage door opener not working. I discovered that the door would not stay open when I tried to open it manually (with the opener disengaged.) I called the company to have a technician come out and adjust the spring tension. When I called, the woman at Precision courteously set me up an appointment for the next day. The technician came out at the very beginning of the four-hour time slot, pushed my car out of the way so he could work ( I had forgotten to move it, and my wife was having trouble as it was a stick shift) and balanced the door. I wasn’t home at the time, but when I can home I tested it out. The door is well-balanced and very easily opens and closes, and stays open and closed when it’s supposed to. Additionally, they didn’t charge me for the service, as it was still under warranty. I am completely satisfied with the product and the support. Fantastic service!
- Chris Naugle
Manchester, MD
Dakota was our technician. He was very professional and knowledgeable. We will ask for him every time we need service. He said it would take about 45 minutes to complete the job and he was right!
- Cheryl Farkas
Finksburg, MD
Mike Brickner was a very efficient and professional. Really appreciated his efforts to diagnose and explain the problem. His ability to quickly correct the problem was extremely helpful. Also was impressed with how quickly you returned our phone call and were able to get your serviceman out to fix the problem.
- Elizabeth Mccormick
Westminster, MD
I was very pleased with my technician Toto. He was professional, knowledgeable and efficient. My garage doors open so smoothly, in a power outage I can disconnect the door with the emergency pull rope and easily open the door by hand. No more calling a neighbor!
- Mikki Agius
New Windsor, MD
Mike was amazing. Very polite and explained everything very well.
- Alyssa Berkheimer
Westminster, MD
Estimate for Tornado damage on July 12th. Brandon, the individual from Precision giving me the estimate was very professional, knowledgable, and very personable. He should be viewed as a valuable employee! Look forward to having my garage door replaced! DH
- Dave Humbert
Westminster, MD
Jay came out to service our garage door cable problem. He took a look and recommended replacing the cables without trying to sell it. He did a fantastic job and gave me some tips that I didn't know. Jay is one of the best people that I have ever had doing work on my home, he was respectful and informative, based on his professionalism and personable manor I would highly recommend Precision and will give them a call the next time I need service. Thank you Jay for being a great person.
- Michael Wright
Taneytown, MD
Great customer service!!!! Will be using this company after I put it thrifty insurance
- John Roth
New Windsor, MD
The service tech Nick was outstanding, diagnosed and fixed the problem, and explained everything very well.
- Wayne Tracey
Product:
Westminster, MD
Our technician, Chris, arrived on time and completed repairs in a timely manner. He did a full safety inspection and was very thorough. Chris was friendly and personable and laid out my repair options clearly and professionally. Thanks so much for excellent service!!!
- Carrie Miller
Eldersburg, MD
Called at 8:00AM on a Friday and they were able to get an associate to my house by 10:30 AM to repair the door. Dakota was fantastic to work with and gave me a lot of options for repairing the door. As he walked through the options he gave great explanations as to the benefit of going with one option over the other. Given that we have multiple garage doors, should the need arise to service another we will be sure to call and will be asking for Dakota. First class operation all the way.
- Happy in Carroll County
Product:
Finksburg, MD
Great customer service by Chris with Precision. Chris was prompt and even early in this case. Worked to access the problem and what parts were needed and finished in a timely manner. Will certainly use them again.
- TM Hunter Landscaping Inc.
Tavon was very informative, friendly and professional. Will request him again when needed. He went above and beyond. We found your company while on Google. We were given conflicting information on pricing when we called twice. However, we were pleased that Tavon worked with us on an installment plan. We would definitely recommend this company.
- Michael Giron