Garage Door Repair in Westminster, MD - Page 3

Paul C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I requested service online on the previous night. Tyler called me to let me know he was in route a half hour before he arrived. He was courteous efficient and we discussed options before Tyler performing the work. We are very satisfied with the work done thank you Tyler. !

Terry Metzner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, reliable response to warranty work!

Barbara Geddings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was polite, punctual and knowledgeable. I appreciate that he gave me options and didn't push for the most expensive option. He was able to perform maintenance on both garage doors even though we called for service on one opener. He was friendly with our talkative 4 year old and was patient with questions we all had. Will be requesting his service again when needed.

Susie Fritz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler came to our house on a Saturday afternoon to fix our garage door. We asked for quotes on 3 different options. He inspected the door and wrote up the quotes. He sat with us and talked through each in detail and answered all of our questions so we could make an informed decision. We are purchasing a whole new system but he made our operable until the installation date. He was fantastic and recommend Precision to anyone who wants quality and dealing with professionals!

Kathy S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because I was able to make an appointment through website via chat. The process was very efficient and service was scheduled for next day. Tyler W was on time, explained my options, and answered all my questions before and after service was performed. The cost was higher than I expected, but the problems were resolved to my satisfaction with a 1 year warranty on parts.

LuAnne DiStefano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler is an excellent representative for your company. He is personable and very professional and seems quite knowledgeable. I look forward to his coming next week to complete the garage door project.

Toni Summerell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was awesome at fixing my garage door. He explained all the ins and outs of what was happening - why the coil broke, things to pay attention in the future, and why my garage had the issue. (Its a decent size garage). He did a good inspection and gave me pricing options. He had it repaired in about an hour. I’d recommend him and Precision to everyone.

Tom Shepherd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the service that the technician Tevon provided. He was very informative and professional

Michael Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.

Linda and Stan Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito

Micah Shaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

More than pleased. I was updated on arrival times and Bobby was terrific. I was given all my options from temporary to long term fixes. I was shocked the work was performed immediately with the amount of work that had to be done. When finished the garage was clean like no one had been there. Bobby explained what he did and any maintenance I could do over the years to come. I will recommend to anyone needing any type of garage door repairs. Thanks Bobby!!!

Richard Tischler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called and got an appointment for the next morning. Tito Cruz called to tell me he was on the way and showed up on time. Tito was very knowledgeable and professional. He did a full maintenance check on both doors, lubricated where necessary, and fixed the travel. He replaced the backup batteries and added locks. All work was done well and quickly. And he left me some lubricant and showed me where to apply in the future. Very satisfied.

Gary Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!! Tech (Tavon) very pleasant as he explained all of our options.

Roxanne Bancroft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was my technician. called to have him to check out my door. he was very thorough. did not realize how bad it was until he finished with it. it’s running like a brand new door. i feel better knowing it is now safe. thank you tito!!

Jim Kyne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was Great!!!. Our doors had not been serviced since we moved in 24 years ago. He got them humming!! It was also a chance for us to clean up the garage before he got there. He did a lot of work very efficiently with a great attitude & customer service outlook.

Norman Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito did a great job. He was very polite and professional. He told me what I needed to make the doors work best. He was not pushy trying to sell me stuff. He explained everything thoroughly. thanks

Linda Medlar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tech, Tito Cruz was very efficient. He was polite and professional. He explained what needed to be done in his opinion, gave us several options . he did not pressure us at all & did as we wished

Vincent Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was professional, polite and provided options to the propblem

Ted Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was the greatest - a kind person who performed the opener installation skillfully. I couldn’t ask for a more professional and pleasant experience.

Harvey Rabinowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very helpful and explained all options

Joanie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision met my expectations & solved my problem. Nick Boughton was very professional, pleasant, courteous & friendly. He had an awesome personality. He also was very helpful in explaining everything to me. And he took the time to answer all my questions. He went right to work on the job & cleaned everything up. He is a great asset to your company. If I ever need your service again, I would definitely ask for him. I was very pleased with your company because of the professional & polite service I received every time I called. Also that you are a local company. Quick response I received was great. Being registered with BBB is very helpful.

Joe Dominick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jamal arrived on time, was very knowledgeable, very helpful, and got the job done quickly. He arrived within a couple of hours of my call and it couldn’t have gone any better. We replaced some spring and rollers, he tightened our chain, and got everything working again. Our door also makes a lot less noise now. 10/10 would recommend.

Kenneth Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appointment made with ease. Installer called prior to arriving. Problem was diagnosed and repair was suggested. Also the worker discovered a problem with the existing garage door opener do to its age. The suggestion was approved, and the opener was replaced as well as the broken spring. Door is working very smoothly now. The workers were very respectfully to us and our property. No mess left. Would recommend this company to others

Kelley Winner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really wasn't sure what garage door company to use and was hesitant... Don't hesitate use Precision. My expectations are high and they exceeded them from the first phone call to the amazing service tech Tito. His level of knowledge and professionalism was over the top - he exceeded my expectation. He fixed the springs, rollers, belt, cables... well everything except new door panels (it was a mess from my other garage person) Thank you Tito!

Karen Hauf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Tavon. He explained what I needed and replaced the part that was damaged. Tavon was efficient, professional, and very polite. I would request him if I ever need your service in the future.

Derek K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was the best! Explained everything as he went and also gave me multiple prices for the repairs. In no time at all Tito had both garage doors running smooth as butter!

Sharon Alvis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Jarred was great very knowledgeable and did a great job.

Andrew Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito Cruz did an amazing job. He was very personable, explained the repairs needed very well and worked very quickly. We will definitely use Precision for garage repairs in the future and will specifically ask for Tito if he is available.

Robert Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito did a fantastic job servicing our garage doors. The doors are much more quiet now. He went above and beyond to make the doors run true. Very happy, great job Tito!

Rob D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito came to our rescue; our car was stuck in the garage, and we had broken cables and springs. Tito professionally replaced the broken parts within an hour. We were grateful for the 24/7 service considering our emergency was on a Sunday. Highly recommend Precision Garage Door Service for their fast and courteous service.