Read what people are saying
about Precision Garage Door in:
Westminster Area, MD
Precision Garage Door of Baltimorehas received 240 reviews, averaging 4.90 Stars:
Eldersburg, MD
Finksburg, MD
5 star rating. I just got home and 10 minutes later I heard a loud noise in the garage. one spring had broken. Tito was here within a few hours and walked me through his recommendation for repairs. We have been here for 44 years with a few past repairs. I now have all brand new parts for my 18 foot door. Now even my wife can lift the door if electric goes out. I am extremely pleased with Precision and Tito. I recommend them to everyone.
- Darrell Tenney
Manchester, MD
Dakota and Jay were very knowledgeable, curious and efficient. They listened to my door issues, made suggestions and only replaced what I agreed to. No sales pressure. That was nice for a change. I would call and or recommend them to anyone.
- Michelle Hoffert
Product:
Finksburg, MD
I had long heard good things abouit Precision Door Service. Now after just one service call, I am super impressed. Called on a Saturday, not expecting anyone to answer. Not only did I get an answer, but I also was given an appointment for Sunday morning! It gets better. An experienced technician and a trainee arrived even earlier than expected; quickly found the problem; and installed a new belt drive and sprocket kit. Super friendly and professional. Surpassed my expectations, and gained a new customer. I was also very impressed by the names and photos of technicians on the appointment confirmation email.
- James Reger
Eldersburg, MD
The service was excellent! I would have given 5 stars, but we have a two car garage, and only one remote was included with the purchase. I had to purchase the second one separately. Logically two should have been included in the price. I know from previous experience that other companies do include two.
- Harry
Manchester, MD
Called on Tuesday morning and had a technician arrive in the early afternoon who diagnosed and fix the issue which was under warranty! Tech was professional, knowledgeable and polite.
- Sally Harmon
Taneytown, MD
Great service
- Geneva Hamm
Westminster, MD
Garage door repair: 2 springs replaced I was extremely satisfied with the same day service and very impressed with the repair technician, Keith. He was very professional, knowledgeable, efficient in quickly diagnosing the problem and solving the problem (worn springs) with materials on his truck. I am, however, disappointed in the fact that the same springs I previously had replaced by this company had a 10 year warranty (and lasted 12.5 years), now have only a 3 year warranty!
- Linda S.
Product:
Eldersburg, MD
Chris C. did a great job and was courteous, friendly and did an excellent job explaining what needed to be done. He truly is an asset to Precision Doors. We would definitely recommend your Company
- Eileen Sachs
Manchester, MD
Service was fast & professional. The technician, Keith was excellent, a definite asset to the company. He was through & focused on the costumer satisfaction. More companies need representatives like Keith. We will continue to refer precision to other potential customers. Thx, Steve & Mary Zaferes
- Mary or steve Zaferes
Eldersburg, MD
Preston provided exceptional service and was very professional. He installed my new garage door motor and new hardware to replace the old material. I’m glad I used Precision and would recommend them.
- Robbie M
Westminster, MD
Chris the service technician very courteous and professional thumbs up ???? for being fortunate to have him as a service technician
- Robert Kriel
Product:
Finksburg, MD
Called on a Sunday morning. The technician arrive at 1:00pm, exactly on time. Needed repairs were explained very clearly and an estimate was given for the needed work, with available options that I could choose. Work was provided immediately and within 2 hours was completed to my satisfaction. The technician was extremely polite and knowledgeable. I am very please with the work and this company!
- Beth B.
Eldersburg, MD
Service was great and was explained in excellent detail. I especially appreciated the options provided. I will recommend and use Precision again. Thank you!
- Dan Ormston
Westminster, MD
For once...it was just as advertised...pleasant, clear communications and a no pressure approach to the repair. I felt I could trust the workers, Dakota and his partner. I will definitely call again, although as we parted both of us said we didn't want to see each other again. Thanks!
- Jim Moore
Product:
Hampstead, MD
The customer service was friendly and they setup an appointment for my door to be repaired in the same day. Keith, our technician was very knowledgeable and professional. I appreciated him taking the time to explain his work when completed, and how to maintain our new torsion springs.
- Amy Ryan
Product:
Westminster, MD
TV ad caught my attention after getting no call back from the original installer. Sure am glad I called. The technician, Anthony, was great. Knowledgeable and professional, he was a pleasure to work with.
- Jim Bard
Product:
Westminster, MD
I would recommend Precision for anyone needing help with their garage door. Everyone representing the company was courteous as well as a good listener. When the technician completed the work, I called the office to compliment the service I received as well as Dakota, who serviced my garage door.
- Suzanne Barnette
Product:
Westminster, MD
Great service and Dakota was a great tech.
- Larry Faries
Product:
Taneytown, MD
Iv'e seen precision doors advertisements and thought i would give them a chance to fix my garage door. Technician came over and looked at my door to figure out what the problem was and fixed it. Totally professional, and polite. Had my door working properly in no time. Im very happy i made the call to precision to do the repair. Thanks again Chris, for the great job.
- Ray Robertson
Product:
Westminster, MD
When I called into the office to get an estimate they were very helpful and courteous. Got me an appointment for the next morning, a Saturday, no less. Chris the repairman called before arriving and was on time. Chris was kind, cordial, knowledgeable, and helpful. Replaced my door's bottom seal and saved me money. What more could I ask for! If I have any further need for repairs, Precision will be my first call.
- Ellsworth Geiwitz
Westminster, MD
Technician was knowledgeable, performed the installation with skill. Very helpful in explaining the system and how to work all it's features.
- Dawn Hutt
Hampstead, MD
We had seen ad on tv. Salesman did an outstanding effort to work with us on pricing and it was greatly appreciated.
- Linda Martin
Product:
Westminster, MD
A very professional company that puts the customer first. I highly recommend !!!
- David Herman
Product:
Manchester, MD
Started a chat one evening and made an appointment for the next morning. I received a call from Chris B. at 8 a.m. and he told me he would be there between 9 and 9:15. He arrived a few minutes before 9 and got right to looking at the problem. He explained the process and gave me three options to choose from; which I went with the best for my needs. He was here for 5 plus hours and kept me informed along the way. When he finished I had all the hardware replaced on the 40 year old door besides the door itself and a warranty. He came with all needed parts on his truck. It was a little more than I expected, but than again; the service was much more than expected and I have no worries about it again. Thanks
- Joseph Michalski
Thank you for this stellar review of Precision Door Service and your technician Chris. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Product:
Manchester, MD
Very nice service representative from Precision. Extremely fast service, as we called and got service the same day. This was very important for us for our garage door would not close. Keith fixed the problem and also reprogrammed our remotes. Cost was appropriate for this service .
- Dan Boone
Thank you for this stellar review of Precision Door Service and your technician Christopher. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Eldersburg, MD
Prompt service, and the technician was great.. Yes it was expensive, but it's not something I could or wanted to do myself. He went above and beyond what was required, and checked the other doors too. Excellent service.
- Richard Sperry
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Product:
Hampstead, MD
This is now the second time we've called Precision out to our house to fix a problem, and they nailed it again. We got Keith C, and he was absolutely fantastic. Clearly explained everything, gave reasonable and realistic suggestions, and did not pressure us into picking the most-expensive option. He did great, and speedy, work... all while being extremely courteous and friendly the entire time. This was also done during COVID times, and he worse his mask the entire time and was very respectful on that front as well. The next time something goes wrong, we will be calling Precision again, and I will be requesting Keith.
- Mike Solakian
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Manchester, MD
On December 20, 2020, Dakota, from Precision Overhead Garage Door Service, came to our property and installed a new garage door opener. I waited until today, January 8, to submit a review, for I wanted to open and close the door for a period of time before submitting a review. First of all my wife and I couldn't be more pleased with Dakota. He was most professional and extremely polite! He was also very efficient and methodical in taking out the old motor and belt and installing the new motor and belt. When he finished, he very nicely explained to us how to program the remote, and patiently explained to us how to program our cars with the remote that came with the cars. As a retired teacher, I give him an A+ for his work! I can also say that after using the garage door for 20 days, the opener has worked perfectly! I can't recommend Precision Door Service highly enough; especially kudos to Dakota! I wish I could give you six stars!
- David Potts
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Westminster, MD
Prompt, courteous and knowledgeable. Don’t overlook these guys. They are the best.
- Dennis Starliper
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Chris did a very good job.
- James Lambert