Garage Door Repair in Westminster, MD - Page 4

Diana Meninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Tito Cruz, arrived on time and quickly and efficiently repaired the door handle. He was very courteous and explained everything that he did.

Sein Thanwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

really nice person and good working.

Mike Kilduff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Tito” was incredibly nice and seemed to be very knowledgeable of all aspects of the garage doors. As soon as he arrived, he quickly pointed out a few other visible issues with various components of the door systems, like frayed cables and worn rollers which would break completely shortly. Although I do a lot of DIY, this is one of those repairs you want a professional installer fixing. Overall, I’m very satisfied with the service from Tito.

Joseph And Lisa Welsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work. The technician was very professional and did great job.

Veronica Horak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito came to our home today to repair a broken spring and while he was here he also replaced the drums which were also under warranty! Tito was prompt, very efficient and did a great job! Thank you!

Cheryl Baummer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke and Tito came out today to fix it. The parts were at least 28 years old, so he replaced everything with a new system that opens the door more evenly and quieter! Service was quick and very professional. I would request Tito again in the future. I used Precision over 15 years ago at a different home and I am pleased to see their customer service has remained the same! I highly recommend them if you are in need!

Reid Windesheim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service that was performed on both of my garage doors. The maintenance and repairs have both doors operating smooth and quiet Tito the service man was polite and professional. Tito answered all of my questions and explained clearly what work needed to be done. From A to Z Precision Garage Doors did a excellent job!

NT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito Cruz serviced at my place. He is Very professional and quick to fix everything. Loved his work.

Ingrid Brochard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was easily able to schedule a “next day” appointment. Our tech, Tito, was amazing! Very professional, personable, and efficient! I highly recommend this company!

Linda Tony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Garage Door Service was positive. The technician, Tito, was courteous, kind, professional and knowledgeable about what was needed to address my problem. I would definitely recommend your company.

Mitchell Dobres

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody was great!

Bob D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door exceeded expectations. The entire process from beginning to end -- making the initial appointment to installation of the new springs and cables -- was smooth and trouble-free. Our technician, Christopher Loetz, was a quality person and a great ambassador for Precision. He was courteous, personable, professional and efficient. He conducted a thorough inspection and answered all of our questions. Bottom line -- extremely pleased and impressed with Precision!

Jason Fiorito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody McClung did a great job fixing our garage door sensor issues in a timely fashion. Thank you for your work.

Eric A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door because they had done work for me before. Cody, the technician who was sent was professional, knowledgeable, efficient, and meticulous. His recommendations were well reasoned and articulate, he completed the required work quickly, and his attention to detail was second to none. He left a behind a cleaner garage than what he found, and a very satisfied customer. As a second time customer, I was delighted to have such excellent service again. Should i require any more garage door work, these folks will be my go-to vendor.

Linda Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up within hours of going online to set up appointment. Tito had everything he needed on the truck (no hassle of waiting for parts).My door is now in tip top shape. Guy knows his stuff! Very happy with my good as new door. I also thought the pricing was reasonable for the amount of work and the results achieved

John Dahlgreen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was on time, called ahead to tell us he was on the way. Boy, are we glad we called Precision Door! Derrick was great. He knew what the problem was and how to fix it! He worked hard. The cost was reasonable. It was a wonderful blessing to find a person who was competent and pleasant to deal with. We will recommend Precision to everyone! Thank you Derrick and Precision Door! John Dahlgreen

clifton rineheart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

service was excellent, rep was great, a little pricey

Cindy Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and professional. Response time was very efficient. My husband and I are very happy with our repairs. Will definitely use them again! A+!

Mike Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was amazing and it’s very refreshing to know good great customer experiences still exist! He was extremely personable, friendly and on time! Just a fantastic experience!

Albert Bussone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that serviced our door was extremely polite, professional, thorough and knowledgeable. His name is Tito and diagnosed the problems and made the repairs. Our garage doors work/ operate better than ever. He’s the best.

Grant Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was looking for a garage door service company local and with a good customer rating. Tito was very polite, professional, and knowledgeable. Tito talked me through the needs, and the hows of the repairs. He even gave an estimate of JUST fixing it versus fixing it right.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito did a great job for the repair work needed. Would use the company service again if a problem should arise again.

Tracy Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service, service technician was very knowledgeable and resolved our issue. Would recommend.

Joel Altman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door opener is only about a month old. This morning it would not open. Tito was just here and determined that snow on our car (it had been parked at the airport) melted in the garage and froze enough to impede the door from opening. Tito lives here in Taneytown and installed the opener. He's a great guy, very personable and knowledgeable.

Vicki Chatham-zan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was very professional and he explained everything clearly. He was very detailed, neat and friendly. Thank you very much.

Philip Brand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response, full repairs and service. Up front pricing so no surprises.

Michael Grossarth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay did a great job!

Barbara Mcdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was the technician who came to my home on 11/30/23. He was extremely thorough with his explanation of what he felt was needed to maintain proper function of my garage door. He explained the costs involved and methods of payments they accept. If you have any garage door concerns I would recommend this company and request this technician. Great Job !!

Donald Cassell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recommended by our son. Great job,fast service, arrived morning of the same day we called.

Ed Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Solid work by Chris and assistant. I called Precision a week ago to get a reliable fix for a broken torsion spring on our two car 9' garage doors. Doors and whole opening system is in very good shape and has been functioning fine except for the broken spring. I immediately expressed intent to have springs on both doors replaced since they were the same age at 20+ years old. This was not an emergency/urgent fix. The work was done quickly and has been working well since. Not fully rating 5 stars is mainly based on my own consumer preference for service firms highly focused on customer's clearly defined needs and customer's best interest. I worked for 30+ years for a public utility due to my value for work serving the needs of community/citizens, and learned quality management techniques on how to best meet customer requirements. In retirement, I work in retail at a home improvement company, so I understand the material and labor costs of such work and also know first-hand the pressure to up-sell goods & services to consumers. That is why I appreciate even more a sales/svc approach which quickly focuses on the consumers best interest - meets requirements and is cost conscious for the buyer. The approach by Precision is common/typical; to recommend good-better-best scopes of work starting at the "best" high end. Especially as a senior citizen, my focus was not on a fix well over $1700 for each door to include new track rollers and other parts to make systems quieter (which is not too important to me on a detached garage away from house) and to last for a long time. It took a little insistence on my part to focus the scope-of-work to directly address my needs even though completely understanding more extensive new parts would create less ongoing wear. I did accept a fix on each door beyond the mere replacement of each door's spring; work including some bearing parts. My advice to Precision is to focus on required work to satisfactorily fix the problem while presenting more extensive options if customer expresses interest in a quieter, long lasting solution. That may be a less effective approach for a company's sales, but it is the customer-centric approach which earns customer loyalty and more word-of-mouth praise/referrals. Also about pricing, the cost for the second door was simply stated as the same cost as the broken one; no discount/consideration communicated for Precision already being mobilzed and getting that additional work. A senior citizen discount was not clearly applied as my age was not known before price of options were discussed. All that said, the technicians were knowledgeable and work was done well.