Read what people are saying
about Precision Garage Door in:
Westminster Area, MD
Precision Garage Door of Baltimorehas received 293 reviews, averaging 4.91 Stars:
Westminster, MD
Westminster, MD
First time that I needed to have our garage doors serviced and I was very pleased with the service that I received. The service tech Bobby was extremely helpful and very efficient.
- Kevin Koflosay
Westminster, MD
The technician, Tito, is an asset to this company. He was very professional, prompt, diagnosed and fixed the problem efficiently and was spot on. Highly recommend Precision.
- Linda S.
Finksburg, MD
Second time I used precision door. On time & professional. Unfortunately I did not get the tech 's name He did a great job. I highly recommend precision door to everyone
- Darrell Tenney
Westminster, MD
Just had a good feeling about your company. Search on internet I decided to go with precision. Tech that came to my house Bobby,was a credit to the company. Great job explaining things that needed to be replaced. Made sure I understood everything he was doing. I will recommend Precision to all the residence in me community. Total of 35 houses. Thank you precision and thank you Bobby
- Ron Phelps
Westminster, MD
Above average customer services!! Thank you.
- Suzanne Albert
Westminster, MD
I had a an existing garage door modified about a year ago by Precision, to a torsion spring setup. Although it was somewhat expensive in my opinion, the technician was very professional and did a great job. Fast forward to this year, a little more than a year after the installation. I was having an issue with my garage door opener not working. I discovered that the door would not stay open when I tried to open it manually (with the opener disengaged.) I called the company to have a technician come out and adjust the spring tension. When I called, the woman at Precision courteously set me up an appointment for the next day. The technician came out at the very beginning of the four-hour time slot, pushed my car out of the way so he could work ( I had forgotten to move it, and my wife was having trouble as it was a stick shift) and balanced the door. I wasn’t home at the time, but when I can home I tested it out. The door is well-balanced and very easily opens and closes, and stays open and closed when it’s supposed to. Additionally, they didn’t charge me for the service, as it was still under warranty. I am completely satisfied with the product and the support. Fantastic service!
- Chris Naugle
Manchester, MD
Dakota was our technician. He was very professional and knowledgeable. We will ask for him every time we need service. He said it would take about 45 minutes to complete the job and he was right!
- Cheryl Farkas
Finksburg, MD
Mike Brickner was a very efficient and professional. Really appreciated his efforts to diagnose and explain the problem. His ability to quickly correct the problem was extremely helpful. Also was impressed with how quickly you returned our phone call and were able to get your serviceman out to fix the problem.
- Elizabeth Mccormick
Westminster, MD
I was very pleased with my technician Toto. He was professional, knowledgeable and efficient. My garage doors open so smoothly, in a power outage I can disconnect the door with the emergency pull rope and easily open the door by hand. No more calling a neighbor!
- Mikki Agius
New Windsor, MD
Mike was amazing. Very polite and explained everything very well.
- Alyssa Berkheimer
Westminster, MD
Estimate for Tornado damage on July 12th. Brandon, the individual from Precision giving me the estimate was very professional, knowledgable, and very personable. He should be viewed as a valuable employee! Look forward to having my garage door replaced! DH
- Dave Humbert
Westminster, MD
Jay came out to service our garage door cable problem. He took a look and recommended replacing the cables without trying to sell it. He did a fantastic job and gave me some tips that I didn't know. Jay is one of the best people that I have ever had doing work on my home, he was respectful and informative, based on his professionalism and personable manor I would highly recommend Precision and will give them a call the next time I need service. Thank you Jay for being a great person.
- Michael Wright
Taneytown, MD
Great customer service!!!! Will be using this company after I put it thrifty insurance
- John Roth
New Windsor, MD
The service tech Nick was outstanding, diagnosed and fixed the problem, and explained everything very well.
- Wayne Tracey
Product:
Westminster, MD
Our technician, Chris, arrived on time and completed repairs in a timely manner. He did a full safety inspection and was very thorough. Chris was friendly and personable and laid out my repair options clearly and professionally. Thanks so much for excellent service!!!
- Carrie Miller
Eldersburg, MD
Called at 8:00AM on a Friday and they were able to get an associate to my house by 10:30 AM to repair the door. Dakota was fantastic to work with and gave me a lot of options for repairing the door. As he walked through the options he gave great explanations as to the benefit of going with one option over the other. Given that we have multiple garage doors, should the need arise to service another we will be sure to call and will be asking for Dakota. First class operation all the way.
- Happy in Carroll County
Product:
Finksburg, MD
Great customer service by Chris with Precision. Chris was prompt and even early in this case. Worked to access the problem and what parts were needed and finished in a timely manner. Will certainly use them again.
- TM Hunter Landscaping Inc.
Westminster, MD
Jay was great, very informative and did excellent work!
- Joseph Conaway
Westminster, MD
Had Precision out before to do work. Was very impressed. That’s why I called again.
- Barry Sachs
Manchester, MD
Needed to get garage door repaired Thursday before the freezing rain was predicted. Called Precision because my wife had them repair her garage door at a property she owns. Was able to schedule an appointment that same day and was able to move vehicles to garage before ice storm started. Repair man was very knowledgeable and did a fantastic job with the door we couldn’t open. Replaced the spring and other parts and my husband can open the door with just two fingers. Love the convenience and service of Precision Overhead Garage DoorDoor
- Darryl Hann
Product:
Eldersburg, MD
Very professional.
- Ronald Flint
Westminster, MD
Our garage door was repaired within 6 hours of my calling you! Chris B. was courteous and knowledgeable; he assessed the system and gave us no less than 6 options for repair/upgrades. He worked quickly and efficiently and we are very happy with the results.
- Carol Healy
Product:
Eldersburg, MD
Chris did a very good job.
- James Lambert
Finksburg, MD
5 star rating. I just got home and 10 minutes later I heard a loud noise in the garage. one spring had broken. Tito was here within a few hours and walked me through his recommendation for repairs. We have been here for 44 years with a few past repairs. I now have all brand new parts for my 18 foot door. Now even my wife can lift the door if electric goes out. I am extremely pleased with Precision and Tito. I recommend them to everyone.
- Darrell Tenney
Manchester, MD
Dakota and Jay were very knowledgeable, curious and efficient. They listened to my door issues, made suggestions and only replaced what I agreed to. No sales pressure. That was nice for a change. I would call and or recommend them to anyone.
- Michelle Hoffert
Product:
Finksburg, MD
I had long heard good things abouit Precision Door Service. Now after just one service call, I am super impressed. Called on a Saturday, not expecting anyone to answer. Not only did I get an answer, but I also was given an appointment for Sunday morning! It gets better. An experienced technician and a trainee arrived even earlier than expected; quickly found the problem; and installed a new belt drive and sprocket kit. Super friendly and professional. Surpassed my expectations, and gained a new customer. I was also very impressed by the names and photos of technicians on the appointment confirmation email.
- James Reger
Eldersburg, MD
The service was excellent! I would have given 5 stars, but we have a two car garage, and only one remote was included with the purchase. I had to purchase the second one separately. Logically two should have been included in the price. I know from previous experience that other companies do include two.
- Harry
Manchester, MD
Called on Tuesday morning and had a technician arrive in the early afternoon who diagnosed and fix the issue which was under warranty! Tech was professional, knowledgeable and polite.
- Sally Harmon
Taneytown, MD
Great service
- Geneva Hamm
Super happy loved my tech Chris he explained everything to me couldn't be any happier I would definitely recommend precision
- Tammy Reisler