Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1743 reviews, averaging 5.00 Stars:
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About noon our garage door wouldn't close. The cables had come unspooled and it was stuck in the open position. I called Precision and they said someone could come out between 3:30 and 9PM. Their technician, Jamal Crosby, called me at 4:45 and told me he was half an hour away. He arrived exactly when he said he would and quickly inspected the problem and gave me an estimate for the repair. The estimate was reasonable and he said he could complete the work in an hour. 45mins later he was done and everything was working properly. Jamal explained what he believed was the cause of the problem and how I could inspect the door in the future to obtain maintenance before it broke again. He also explained to me how to lubricate the door. Overall my experience was excellent. Jamal was extremely professional and courteous. He arrived when he said he would and completed the repairs professionally and quickly. Jamal is an excellent representative for Precision Garage Door.
- Doug McDonald
Ellicott City, MD
YOUR TECHNICIAN WAS ON TIME. HE SURVEYED THE PROBLEM. CHRIS SHOWED IN DETAIL WHAT THE PROBLEM WAS AND WHAT IT WOULD TAKE TO FIX IT. I WAS TOLD WHAT THE COST WOULD BE. AFTER TALKIING WITH MY WIFE WE AGREED HAVE DOOR FIXED. CHRIS PROCEEEDED TO REPAIR THE DOOR IN A TIMELY MANNER. THROUGHOUT THE ENTIRE PROCESS YOUR TEC WAS COURTEOS AND PROFESSIONAL.
- dennis whittaker
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I was able to get same day service thanks to the young lady that took my call. Technician was great. He explained everything and fixed the problem. Very happy with service and would recommend this company to friends.
- Kathy Walton
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Excellent experience! Scheduling appointment was very easy and lots of options. Received email and text confirmations after scheduling and a call from technician on way to house. Even was texted a bio of the technician. Tayvon was outstanding and extremely knowledgeable. He thoroughly explained what the issue was with our problem (spring), and how to resolve our issue. He outlined in great detail what the steps were and my options. He very thoroughly explained the different motor options as well. He showed the different specs with our spring issue and eventually went over the pricing options. I couldn’t have asked for a better technician and person to deal with. Tayvon will be my go-to whenever we have to do something with our garage again.
- Brian
Ellicott City, MD
Jay did a great job explaining and performing the work needed to repair my garage door springs. Would recommend !
- Mike
Severna Park, MD
Jared arrived early, was very professional and efficient. He promptly took care of the problem and installed a replacement pad that is doing the job. Thanks to Precision and to their employee, Jared
- Michele Schaffer
Ellicott City, MD
Was able to have someone come out the same day and repair the garage door. Thank you Elijah for doing a great job!
- Marge
Baltimore, MD
Service was exceptional. The men where so nice. I would highly recommend precision. Thank you J.R and Corinthian. Jeane Rothschild
- Jeane Rothschild
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Same day service. Came on time Finish the job Explain the problem And everything taken care of Future management advised All in all a great service
- Bhavani Kodali
Ellicott City, MD
We are very pleased with the work that was performed by the Precision Garage Door technician, (Gerald). The technician was very courteous and professional. He described the cause of the problem we faced with our garage door. He also presented the options to resolve the issue. Gerald did a terrific job in resolving the issue! We are very happy that our garage door works great now! Thank you, Precision Garage Door!
- Tencia Peterson
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Columbia, MD
I contacted Precision Door Service to repair my garage door opening system. Within a couple of hours, Mr. Jamal Crosby showed up at the door. He carefully evaluated the door and provided several options for repair. He repaired my door quickly and also showed me the defective parts that require my attention for future repair. Jamal is easy to talk to. I highly recommend this company and Mr. Crosby.
- Yasmine Wang
Glen Burnie, MD
Fast, efficient and reasonable cost. Installer found a coupon as well!!!
- Rich Czyzewski
Ellicott City, MD
Came home from Thanksgiving to a busted garage door, cables all tangled up, stuck closed, nothing you could do about it. Was a bummer way to cap off a great holiday. Called Precision Garage Door, and they had a tech out right away. Jamal Crosby was great, diagnosed the problem quickly, found the most cost effective way to fix it, and took care of the issue in a timely manner. Did great QA, tested everything multiple times, and even looked at my other door to make sure it wasn't going to break the same way. Overall 5 start experience, would call again if something broke.
- Matt Watchinski
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My garage door repair man was Chris.. very knowledgeable about my unit even though my unit was 23 years old.. Gave me a estimate on a new unit which was a very reasonable price Iam glad that I picked Precision Garage Door for the 2nd time..
- Vera Brooks
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Ellicott City, MD
Quick response, Gave me three options to choose from. Technician was personable and honest. Great Job will use again
- Jonathan Robinson
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Everything went very well. The technicians arrived promptly and quickly diagnosed the problem with the opener. They were very friendly and personable and answered all my questions.
- David Newman
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They were prompt, courteous & knowledgeable. I highly recommend them.
- Michael Brooks
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Had Precision before and service was excellent .
- Leroy Parker
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Jay is a wonderful representative for your company!!!
- James Kearney
Elkridge, MD
I saw the Precision advertisement in the value pak and I was impressed that they don't charge service charge for estimate, even if on weekends or nights. I called and the phone was answered by a live person who quickly scheduled an appt. for me on Sunday morning. Bobby called before he arrived and was quite professional and friendly. He assessed problem and carefully explained short and long-term options for us to consider. He was patient with my many questions and used his knowledge to thoroughly explain the proposed repairs. If we have any problems in the future, we'll definitely call Precision back!!
- Juanita Wilson
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Had excellent service performed by Precision’s service technician Tito Cruz. He was extremely knowledgeable, friendly and very informative in explaining each process of our garage service repair. He went above and beyond in fixing both of our garage doors, he definitely cares about the client’s needs and about his craft. It was a pleasure doing business with him. I’d highly recommend Precision and Tito’s professional services.
- AMBER CALVERT
Columbia, MD
Mr. Jamal was extremely nice and explained what he was going to do and what needed to be done to my garage door. Was extremely neat and cleaned up showed me all the broken parts that were replaced. Was wonderful pleasure to meet and have repair the door.
- Robert Lecompte
Gambrills, MD
Tyler and Tyler of Precision Overhead Garage Door Service did an incredible job on my two garages! I signed up for the appointment online a few days earlier. Tyler and Tyler showed up on time, were super personable, and worked quickly. Both garages up in running in under two hours. Great work and great trustworthy service thank you!!
- William Smith
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The repair team arrived on time, quickly assessed the repairs and costs, and performed the repairs in the time estimated. This is my second experience with Precision Garage Door Service and both have been most pleasant.
- Jim Phillips
Westminster, MD
I really wasn't sure what garage door company to use and was hesitant... Don't hesitate use Precision. My expectations are high and they exceeded them from the first phone call to the amazing service tech Tito. His level of knowledge and professionalism was over the top - he exceeded my expectation. He fixed the springs, rollers, belt, cables... well everything except new door panels (it was a mess from my other garage person) Thank you Tito!
- Kelley Winner
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Your next day response to my concern was appreciated. Chris articulately explained my options and completed the door repair professionally and efficiently. You have an excellent employee in Chris
- mike castagnola
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Jay was a joy to work with. He fixed the original problem very quickly. I asked him to look at another door that was operating but was loud and somewhat clunky. He recommended two options, one that would make the door relatively new again, and one that would improve it's operation. I chose # 2 due to the price of the first option, $ 1,300.00. The second option was still very expensive, but I wanted improvement and I got it. Jay did a good job and I am pleased with the result. I would recommend Precision Door for the quality of the work.
- Eric Becker
Catonsville, MD
Techs were very informative friendly and professional and quick!
- Michele Hipsley
Sparks Glencoe, MD
Jay was an excellent technician. He was pleasant and personable and communicated well regarding the problem. I would recommend him without reservations. The service from Precision was timely and excellent. The service writer who took the order also is very pleasant and very competent.
- Sam Adler
Everything depends on the technician you get. Jamal was our repairman and he was excellent. He explained everything in advance including the costs by item and labor. Very personable. I feel like we had an excellent repair. "Make the call, then ask for Jamal."
- John Gardner