Garage Door Repair Reviews in Severn | Glen Burnie Area, MD (Page 6)
Precision Garage Door of Baltimorehas received 153 reviews, averaging 4.76 Stars:
Glen Burnie, MD
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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A Response from: The Tindalls
Thank you for your kind words about your experience with Precision. We wish we had a million customers like you! You understand the value of the product that we offer, and appreciate the quality!
Severn, MD
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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
I'm very pleased with the company service. Great telephone customer service. Appointment was schedule for same day service too. Service was clean, good estimate on labor & parts. Fast and very proffesional installation. Thank you and most definately will reccommend to friends and family. Attentively, Jorge H. Gonzalez
- Jorge Gonzalez
A Response from: The Tindalls
We strive for 100% customer satisfaction, and are pleased that you were happy with our work and customer service.
Severn, MD
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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
Service was fast, great and quick. Derrick was great!!!
- G. Grismek
I wanted to submit my review for the work done on my garage door to fix a broken torsion spring. When I scheduled the appointment I was given the window of 1:00-3:00 PM for arrival time. Derrick called me at about 12:30ish to let me know he would be there in about 20 minutes, so he was there at my home a few minutes BEFORE the time-frame I was given. To me this was great. I'm a busy guy and it was a nice touch that he got there when he did because I had an event scheduled for later that afternoon, but I really wanted to have the door fixed. In no time Derrick assessed the problem and gave me an estimate for the parts and service he was going to provide, and even gave me the option to upgrade to a 2-spring setup. (I declined and stayed with a 1-spring setup.) Once we had decided on the repair option, Derrick immediately got busy, had the repair done in no time, was extremely polite and friendly answering any question I had, and in general made it a very pleasant experience. Not only did he replace the broken torsion spring but he also trued up my garage door tracks, lubricated all the points that needed to be lubricated, and in general tuned up the door so that now it runs smoothly, and it's less than half as loud as it was previously. Something I'd like to address that was mentioned negatively in another review was the price of the parts and service. The spring that went in is rated between 30 and 50 thousand cycles, which replaced the original 10,000 cycle spring, so they used quality parts to fix my door. In addition to that, Derrick clearly knows exactly what he's doing - I believe that when someone develops knowledge and skill related to a task that those skills and knowledge are worth something. I had no qualms paying what I did for the parts or labor, and I will recommend Precision Garage Door of Baltimore to anyone I know who needs a repair on their garage door. Thanks Derrick for hooking me up! Service was quick, professional, and it took a load off of my mind knowing that the door was repaired correctly with parts that are warrantied, and will last for years and years to come.
- Patrick Gleason