Garage Door Repair in Westminster, MD - Page 12

David Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very disappointed with the original information that was provided on the initial phone call for a summary price versus what we actually had to pay. We were told we would need to replace the torsion spring costing between 120 and $270 minus the 45.00 service fee. Our technician was knowledgeable and was very thorough as he told us we needed to torsion springs and some other parts. He actually wanted to complete additional service work than we could afford. We ended up spending $600 just disappointed that we were told one figure paid another price. We were also told that the torsion springs had a lifetime warranty very disappointed to find out that that was not the case at all. We would ask that whoever answers the phones should know the right information to provide to customers

Cindy Benton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called around for estimates and knowledge. Precision had the best price, professionalism and service. The prior company I had called didn't even show up for there appointment. The technician found and fixed the problem quickly and gave me some additional information about maintenance to extend the life of my garage doors. I would recommend this company to anyone.

Martha Gurka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision from work this morning. I was surprised in hearing that a technician would be sent out the same day and early in the afternoon. Derrick, the technician was courteous, quick and most of all, efficient; a true professional! This is the best service we have ever had. I will definitely recommend Precision Overhead Garage Door Service to all of my coworkers. Thank you for providing excellent service.

Bonnie Cooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been my go to since having garage doors installed years ago. They are always professional and and personable. Derrick was great.

Coleman Myron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall, the Service Technicians called ahead of time and arrived within the window that they stated. They asked the situation, addressed it, and installed the necessary components to fix it. The fix was done in a professional and timely fashion. They made me aware of the upfront cost before they fixed it, and showed me how to maintain it for the best results.

Renee Nicholson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service! Derrick was thorough in his explanation of the issues surrounding the garage door. Excellent company to deal with. Will definitely recommend to anyone needing work done.

Mark Cantor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was awesome. Thanks.

Sue Molare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job repairing my garage door spring which had snapped. Very professional service from the initial phone call to the end result. Especially appreciated the phone call when the repairman was running late. Email confirmation of my appointment and an email after repairs were complete, A pleasure to use this company.

Bryan Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken garage door spring and when I submitted the work I was called the same day to schedule appointment. Technician was polite and on time. My only reason not to give 5 stars is I expected the spring be fixed that day...it was not. They had to come back another day to do the work.

Michael Hutman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with the service. Derrick is very professional, efficient, knowledgeable, and laid out the repair options and associated costs - no surprises. He even went above the call of duty adjusting my second garage door by standing on the seat of my riding mower since I hadn't cleared out that side of the garage. Doesn't get any better than that. For future repairs or an all out upgrade when the time comes we will call Precision.

Michael Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician came to my home to repair the broken springs the same day I called. Fast and courteous service at a fair price. Derrick did a great job and I would certainly recommend Precision to everyone.

Charles Bona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have never been more pleased. Derrick was early and solved the problem in a few minutes. Reassembled, tested, and lubricated my system. Mentioned a couple of things I should keep an eye on and was on his way. After a week of accomplishing nothing except a visit to the emergency room, all is as it should be. Derrick was professional and courteous. I should have called Precision first!

Michelle Stack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick did a great job repairing our garage door! He showed up on time, explained the problem to us, and very efficiently repaired the door- which needed a new spring. It now works great, and we would use your company again, and recommend you to others. Thanks alot!

Sue Donaldson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow! I'm very impressed with the service. Absolutely wonderful. Scheduling was easy, I received a email reminder, the technician worked to repair the problem, and even showed up earlier than later in the time frame given. I'm sorry I didn't call earlier but will definitely call again if I have a problem! Another very satisfied customer! Thank you, Bill!

C. Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with everything and everyone-from the office to the install. John was great. I really appreciate that he had his own trash box and cared about my home.

bruce robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both the company and the service technician were great. The ad said same day and you were at my house same day; which is what I wanted since I was home today. Your Tech, Barry, was awesome, introduced himself at my front door, very pleasant and got right down to work. Identified the problem with my door in 15 seconds, which I failed to do in 4 hours and fixed it 5 minutes later at a reasonable cost. I was very satisfied with the entire process! Thank you.

john black

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service. Technician did an outstanding job. Very professional and explained what the problem was and what was required to fix it. When finished, he took the time to explain some routine maintenance and upkeep that I can easily perform. Thanks!

robert tryson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Met 3 individuals: Derrick, JT & John for garage door repair, replacement quote & installation of door & belt-driven motor, respectively. Each were incredibly polite, professional & knowledgable. Satisfaction of the product is a given but customer service was outstanding. Sure to recommend friends & family whenever occasion arises.

Chris Fiorucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great service. Derrick was friendly and efficient. Like that you warenty your parts for a long time. Thank you

J. Faranang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick is very knowledgeable and conscientious in the performance of the job!