Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 164 reviews, averaging 4.77 Stars:
Baltimore, MD
Product:
Baltimore, MD
Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
- Sue Chapelle
Baltimore, MD
Excellent, friendly service. Chris was Great!
- Rhonda Lipkin
Baltimore, MD
Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.
- Melinda Rose
Baltimore, MD
Preston was super professional, and not only made my garage door very safe for my family, but also got it running more smoothly than it ever has in short order. Awesome job, definitely recommended! Thanks!!
- Sarah Michaels
Baltimore, MD
I was quite please with the service I received. The tech was very polite and explain the repair and cost before hand and afterward he allowed me to test door to see if I was satisfied.
- William Curtis
Baltimore, MD
I discovered Precision through a Google search. The service I phoned and inquired about was performed today. The technician was on time, very professional and polite. After he performed a survey of my garage door and the electronic lift mechanism, I settled on having him replace the master electronic lift master control box, the connected wall opener and the two small individual remote hand openers. The technician did an excellent job doing that contracted work in a timely manner. He started and completed the job today. And the price was affordable...!!!
- Katrina Riddick
Baltimore, MD
Fine prompt work in replacing the dead motor on the door. Very polite and tidy worker.
- Nancy Struever
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Baltimore, MD
Needed new motors and keypad. Chris came as scheduled was very pleasant and professional and completed the job the same day. Very satisfied thx!
- Chandi Banerjee
Product:
Baltimore, MD
Cost was more than I expected, but the technician did an excellent job. He was efficient, respectful and knowledgeable. I had been given information that the job required more work but technician was able to complete repair without the "so-called" unnecessary, additional work. I am more than satisfied. I give my repair five stars.
- Ann Jennings
Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Baltimore, MD
Great experience for me. My garage door hardware broke on a Wednesday night. I called Thursday morning and they offered to come that day but I asked them to come out Friday morning instead since I wasn't in an immediate hurry. No problem on their part accommodating my schedule. I was given a window when they would arrive and they called me during the window and stated they'd be there in 20-25 minutes and, sure enough, there they were 20-25 minutes when they said they'd be. Keith was awesome too. He took a look at the problem - old springs, cables, hardware - and gave me several options on what we could do. After we made a decision, he got to work and was done shortly afterwards. Kept me informed every step of the way. He was quick and knowledgeable and had a very upbeat personality. I would definitely recommend using both Precision as a company and Keith as your technician!
- Aaron
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Baltimore, MD
We are very satisfied with the service. Dakota came to our complex and examined 8 garage doors and 7 openers. He repaired one garage door, provided a remote for another one, reprogrammed an opener and replaced the lifting mechanism in a third door that was dangerously defective. He determined that 2 of the openers were too old and could not b repaired. Very intelligent and competent young man. Thanks!
- Catherine Dorsey
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Baltimore, MD
Looking on your website it gave me confidence to book an appointment because you can see the employees that work for the company. It gave their experiences as well as other reviews which set well with me. I felt like I knew Mike before I actually met him in person. Mike wanted to come earlier than the appointment scheduled so he gave me a call and was happy to have him come. I didn’t have to sit around waiting which was great because I had the rest of the day to myself. Mike was professional and explained everything that needed to be done. It was fixed in 20 min. I will always use Precision Door if I have any other issues with my garage door.
- Delores Speed
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
I was impressed with your website, service reps, and the technician, Dakota. He walked my husband through the options for a repair or a replacement of our motor with the belt drive. Every aspect of the job was well done and Dakota always provided time for our questions!
- Joel Perrell
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Have used this company before and have always been satisfied, with the materials, the service people, and the price.
- Cynthia North
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Just had a great experience with Precision Door Service. My door kept popping back up when I would close the garage door opener and your technician Rick made some simple adjustments to the opener and walked me through how to do it myself should it happen again. I would definitely use your company again and have already referred you. Although it was a simple repair, I was not even charged for a service call. Great company!
- Joe Urban
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Homeowners would experience significantly reduced angst if all their homes' maintenance and repair needs could be serviced by companies as reliable and efficient as Precision Doors, Inc. My phone call for help was received by a most pleasant individual who listened carefully to my overly elongated concern and then scheduled an appointment at a convenient time for the following day. Keith C. the technician, was thoughtful, conscientious, knowledgeable, highly skilled and thorough. He's had significant experience and may possibly have diagnosed the problem before he arrived on the premises-and because the solution was one that I could have remedied, had I known better, he refused to charge me for the visit! Thanks so much, Precision Doors, Inc. Jo
- Jo
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Keith was outstanding: competent; quick; helpful; patient; honest; and a very interesting guy. Exactly what I look for in my own business regarding customer service. A real credit to your organization.
- Stephen Cullen
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
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Baltimore, MD
Serviceman Rick was very prompt, professional & personable. In no time at all, he knew exactly what our problem was. He made the necessary adjustments/repairs & was in his way.
- Doris Kelly
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Excellent service this morning, Keith was knowledgeable, helpful and just a great resource for all the questions I had. I appreciate his sense of details as he diagnosed what the issues were and managed to fix them!
- Theo Ngongang
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Baltimore, MD
Came same and were quick and professional. Highly recommend
- Ryan
Ryan, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Baltimore, MD
Thank you Precision for the most phenomenal customer experience today! Our garage door needed urgent repair and you were able to send us your fantastic technician Rick within the hour! Rick provided above and beyond exceptional service and made the door good as new. Big thanks to Rick and Precision Door Service. We'll highly recommend your company in the future.
- Sarah Barzeez
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Baltimore, MD
The technicians arrived on-time and provided a high quality repair. Excellent service.
- Andy Haltzel
Andy, Thanks so much for choosing Precision to do business with and for leaving a great review for Keith and Jake.
Baltimore, MD
Professional, Friendly, Informative.
- Ashley Richardson
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Product:
Baltimore, MD
Rick is the best! I have used him before and will 100% use him again for any future garage repair needs, no matter where I live. He is incredibly responsive, goes out of his way to accommodate our schedule/needs, and gets the work done quickly. He and his colleague were both top notch!
- David Williams
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Baltimore, MD
We both were very pleased with our experience with the Precision employees. From our initial phone call to the young men that came over to fix our doors. They replaced the hinges on both sides of two doors. Thank you.
- Joe Haberman
Joe Thank you so very much for your loyalty and for the kind words about Preston. Preston is a valued and dedicated member of our team here in Central MD. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.
Baltimore, MD
THE TECHNICIAN WAS VERY FRIENDLY, HOSPITABLE AND EXPLAIN EVERYTHING VERY THOROUGHLY. I HAD OPTIONS TO CHOOSE FROM AND WAS ABLE TO VIEW THE OPTIONS, LOOK AT THE WORK AND THEN MAKE A COMFORTABLE DECISION. SO FAR I AM PLEASED WITH THE RESULTS.
- Joan Wharton
Joan, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Baltimore, MD
Wonderful service recently to repair my opener. Very helpful, friendly, professional service man. Thanks
- Larry Waterbury
So glad we could help, Larry!
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Baltimore, MD
Great response and fixed the issue quickly. Would recommend if you need any garage door repairs.
- Susan Wilfong
Baltimore, MD
Precision is responsive, timely, and does excellent work. A spring broke and the door was unusable. Barry was dispatched quickly. He gave me advance notice when he would arrive, quickly assessed the situation, and did a thorough job explaining what needed to be done, the options, and the cost. He got the repair done quickly, showing me what he'd done how to maintain it. He clearly understands what customer service is.
- Michael Tan
Excellent work done in a timely manner. Would refer company to all.
- Hosea Newby