Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 164 reviews, averaging 4.77 Stars:
Baltimore, MD
Baltimore, MD
Automate Garage door repair by Rick involved getting a new mechanism installed. Precision Door Company very easy to deal with, organized and everything went as promised. Rick came prepared for any eventuality, Rick’s service was outstanding in every way. I will always choose this company. Susan Baltimore, MD
- Susan Tonascia
Product:
Baltimore, MD
They were definitely later than they said they would be, however, they more than made up for it with their exceptional communication and customer service. Our technician was professional, knowledgeable, and incredibly nice. I will, for sure, be using, and recommending, this company again.
- Amy Borth
Baltimore, MD
I always use Precision Garage Door for service. Reliable, competent, always find the problem and fix it. I wouldn't use anyone else. Francisco was excellent. I learned some important facts about my garage door mechanism from him. That being said, I think $200 for a service call and a minor adjustment was way too much.
- Kathleen Citro
Baltimore, MD
5 star. Excellent knowledgeable technician who knew just what to do. Couldn't have been better.
- Linda Brown
Product:
Baltimore, MD
As usual, Precision was there when I needed them. By now vjntage garage door and Precision are old friends. Yesterday a cable broke and less than 24 hours later Rick (an outstanding technician with perfect customer service skills) had it operational. Repairs are annoying, working with Precision is not.
- Peter Espenshade
Baltimore, MD
If the service continues to be as great as it was today and during my previous visit, I will definitely continue to use and recommend Precision. Derrick did the work today and was excellent at installing the opener and explaining to me how to use the new features that were not on my previous opener. Both techs from Precision (this visit and in the past) were terrific. I wholeheartedly recommend Precision to anyone needing work with a garage door.
- Susan Katz
Baltimore, MD
Excellent, prompt, friendly and complete service
- Rhonda Lipkin
Baltimore, MD
It is rear indeed when you are happy to pay a repairman, but that is how I felt when I paid Derrick B.! He was professional and helpful and worked efficiently. I am so happy with how my door now operates. Thank you Precision and especially thank you Derrick.
- Russell Karpook
Baltimore, MD
The technicians for this company are courteous, knowledgeable and efficient. Thank you to Rick!
- Mary Njoku
Baltimore, MD
Very good service. Technician was very professional, efficient and friendly. 5 stars all the way! Thanks
- Sid Sethy
Product:
Baltimore, MD
Your response time, effective communication and service were outstanding. The technician , Rick, was in a word , terrific. We were under tight time pressure to which he responded with calmness and effectiveness. You are fortunate to have such a competent and courteous employee. It was a five star by any measure.
- Joe Hardiman
Baltimore, MD
Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
- Deborah Debella
Baltimore, MD
As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
- Kathy
Baltimore, MD
We were impressed by the Prompt and courteous service from James Q.
- Barbera Bessalel
Baltimore, MD
Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.
- Susan Tonascia
Baltimore, MD
Tech was on time, new his job, very thorough.
- Michael Lang
Product:
Baltimore, MD
The technician was efficient and and professional!
- Mary Njoku
Baltimore, MD
Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.
- Sonja Fung
Baltimore, MD
While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.
- Annette
Baltimore, MD
Both Technicians (Tony and Rick) were very knowledgeable about the garage door products. There analysis were right on point. Very satisfied with my service. There professionalism/service/courtesy was A+.
- Paul Bradford
Product:
Baltimore, MD
Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.
- Bruce Hamilton
Product:
Baltimore, MD
Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!
- Sharon Boswell
Product:
Baltimore, MD
I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.
- Kathleen Citro
Baltimore, MD
Prompt service, time efficient, easy to work with.
- Angela Watkins
Product:
Baltimore, MD
Precision provided a timely estimate and repairs. They had a professional and courteous team. The repair went very smoothly and we are very satisfied.
- Tanya Flohr
Product:
Baltimore, MD
Tech was outstanding, thorough, and informative. Service was handled quickly.
- Melvin Schriefer
Thank you for choosing Precision!
Baltimore, MD
Keypad installation. Ricky in the Baltimore location was our tech. Very helpful with servicing and explaining new keypad. Efficient and very nice to work with. Thanks.
- Gloria Jimenez
Thank you for your kind words about Ricky. We appreciate your business.
Product:
Baltimore, MD
The two technicians were cheerful and professional, and they had our new garage door installed in less than two hours. We've used Precision over the past 5 years for any necessary repairs to our old door, and we've always been happy with their excellent service.
- Kathy
Thank you for your continued business and trust in Precision. We appreciate our customers!
Baltimore, MD
Fantastic service from Rick today - he very effectively explained the work to me and took on the task of installing a brand new Ryobi opener. It is working beautifully, and he explained what to watch out for with the safety sensors. I would highly recommend Precision to anyone.
- Eric Echols
Thank you for your kind words about Rick and Precision. We appreciate your business.
Product:
Excellent service by repairman Rick on fixing the garage door!
- Evelyn Tannenbaum