Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 164 reviews, averaging 4.77 Stars:
Baltimore, MD
Thank you for choosing Precision for your garage door needs.
Product:
Baltimore, MD
Quick and courteous service!
- Susannah Bennett
Thank you for your business!
Product:
Baltimore, MD
I chose Precision because I've used them before and was happy with their work. They installed my garage door and operator so they would know it - and the tech indeed did, knew the problem immediately and fixed the situation with his trusty wrench in under 10 minutes! Impressive. That's why I call Precision! :)
- John Herold
We are glad you did! Thank you for your continued business!
Product:
Baltimore, MD
job was completed as described at the time of appointment set up. I was able to make a same day appointment which is optimal for customer satisfaction. I would definitely recommend Precision Door Service.
- Jillian Gelb
We appreciate your business and your comments!
Product:
Baltimore, MD
Mike C. was totally awesome and truly knowledgeable. He took no time in fixing the springs to our garage door. He was also very patient in teaching us how to keep a well maintained garage door and I would truly recommend this company. Thanks again!
- Alexis B.
Thank you for your comments about Mike. Our customers love him, and the great work he does. Thank you for choosing Precision!
Product:
Baltimore, MD
Mike was great! Fast , competent service. Cost less than expected. Would definitely recommend.
- Catherine Dorsey
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Baltimore, MD
My garage door would not close all the way and I tried fixing it via tech support on the phone with Liftmaster. No luck. Precision Door came out today and solved the problem and showed up & made the repair,even though I could not be there. I talked to repairman on the phone.
- Amy Huntoon
We appreciate your kind words, but most of all your business! Thank you!
Product:
Baltimore, MD
I am totally impressed with the friendliness, professionalism and care that I received from each person at Precision. My garage door wasn't closing so I called Precision (after a quick google search) and was able to get an appointment that was convenient for me. The customer service rep was super nice. The day of the appointment I had to call back, and the rep I spoke to went above and beyond by contacting my repairman and having him call me. The repairman came on time and was able to fix my problem right away. He was very knowledgable and friendly as well - Mike C. I definitely recommend Precision for your garage door needs. I will gladly spread the word. Thanks!
- Angela Montgomery
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Baltimore, MD
Did a great job. Came when expected, called me 1/2 hour in advance, it was a perfect service experience Would use again!
- Barb W
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Baltimore, MD
I was very pleased with the work done to repair my garage door. The service repair man was punctual, courteous and got the job done quickly. Great company, will use again when needed!
- Rachel Malanchuk
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Baltimore, MD
Prompt response, fixed garage door springs successfully, and honored Angie's List special rate.
- Susan F
Thank you for choosing Precision!
Product:
Baltimore, MD
EXCELLENT Service!!! Don't ever hesitate to use this company for repairs. Our door spring broke this morning at 8:00; by 1:00 it was fixed!
- Lauren Caro
Thank you! We appreciate your business!
Product:
Baltimore, MD
They were awesome. Came out within 3 hours of us calling in and were so nice' we would definetly use again!
- Jason Horwitz
We appreciate your business.
Product:
Baltimore, MD
Meeting was scheduled for 2-4pm Saturday but the call saying your representative would be late came after 5pm and I was unable to attend a memorial service that afternoon for an old friend The price for what I needed was significantly higher than one quoted to me by a company that scheduled an appointment at 11am that morning. The representative arrived on time, determined what was needed and said installation could be done on Monday. My decision to go with the first quote was simple
- Paul Wheeler
Thank you for your comments. We had several issues with the weather, but apologize for the lack of communication. We will use your information in our training.
Product:
Baltimore, MD
I came across the website for Precision while looking for another company. When I called to make an appointment, the young lady that answered the phone was very professional and provided all the information that I need to make a decision. The technician (Garry) called as requested and arrived as promised. He did an excellent job and pointed out some simple maintenance tasks that would extend the life of my door. I am very pleased with the service I received.
- Dennis Moulden
Thank you for your comments about Garry. We appreciate your business!
Product:
Baltimore, MD
Derrick was outstanding!! I'm so glad it was him that came out. If I ever need service again, there is no question I'm asking for him. He was friendly, explained things very clearly, and spent time to make sure I understood what he was doing. I was disappointed with the tech that came out the first time as he came and went within less than 10 minutes, and didn't do half of what Derrick did. Because he had not done a thorough job that is why I needed a second visit. Derrick really took the time to look at the problem and then make recommendations for fixing it. Thank you Derrick!
- Eric Reisman
Our customers love Derrick! He is a true representative of Precision. Thank you for your business.
Baltimore, MD
Your rep was exceilent on time an did a great job. I look forward to furture business with your compant. Thank you
- Andre Jackson
Thank you for taking the time to review your experience with Precision. mike does an outstanding job, and works hard to make sure the customer is happy with his work.
Product:
Baltimore, MD
You charged me $50 after your technicians came out, looked at the spring setup, talked to their manager, who reportedly said good luck finding someone who can work on this. I have sent e-mails with pictures to two other area garage door repair businesses who say that replacing this spring should not be a problem. You then e-mail me, having the gall to thank me for my business and giving you the "opportunity" to service my door. While to an extent I appreciate Mike trying to give me options, I'm still ticked that (1) other businesses can replace my garage door and (2) there should be able to provide a comprise between doing nothing and selling me on a new garage door and system.
- Aaron G
We are sorry we were not able to work with you, due to the difficulty of replacing the springs on your door. Our technician's recommendations were not accepted by you, and we will not offer a temporary fix to a a door. We want to provide a safe and lasting repair.
Product:
Baltimore, MD
Timely and high quality service.
- Matthew Speicher
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
Product:
Baltimore, MD
Excellent work diagnosing misaligned track and damaged cables. Quickly took care of both, adjusted door to open and close effortlessly. I would have preferred that this have been detected in our "tune-up" earlier in the week, rather than having another service call/fee, but in the end, the door works perfectly. Thank you.
- Matthew Bulley
Thank you for being a Precision Door customer!
Product:
Baltimore, MD
This was our second service from Precision and as was the case in the first, your staff was prompt, efficient, and professional. Keep up the great work!
- Matthew Bulley
Thank you for being a Precision Door customer!
Product:
Baltimore, MD
Mike C was quick and thorough and knowledgeable. He called when he was on his way, which we really appreciated. Would definitely use Precision again.
- Lauren Caro
We look forward to seeing you again! Thank you.
Baltimore, MD
Precision provided the solution to my garage door issue. The spring for the door broke in half, trapping my car. From making the appointment to the arrival of the technician assigned, everyone at Precision was very professional. Would have rated them a 5 had they come out the same day. Mike C replaced the spring in no more than 30 minutes and our car was freed. Would recommend Precision for sure!!
- Betsy & julie Byrd
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Baltimore, MD
Repaired garage door and lubricated both doors. Service was professional
- Matt Nichols
Thank you for choosing Precision for your garage door needs.
Product:
Baltimore, MD
The Tech Mike came on time (actually before scheduled appointment which was great), was polite and knew what he was doing. Making the appointment was easy, the operator was very polite and scheduled my appointment to meet my needs. GREAT COMPANY! Will recommend them going forward.
- Scott Banker
Thank you for your kind words about Mike and Precision. We appreciate your business.
Baltimore, MD
Very efficient. Responded quickly. Reasonable prices.
- stephen wegener
Thank you for choosing Precision for your garage door needs.
Product:
Baltimore, MD
I chose Precision door after searching on the internet. I scheduled the first weekend appointment available. The technician came to my house and then said he couldn't repair it because it wasn't a liftmaster. I went back and looked at the website and it said that they repaired ALL major brands including the brand of my opener. After calling the person at the center said they should be able to service all brands. She contacted the technician who said they could not repair it because of the brand. The technician never even looked at the brand which is expressly listed on the website as one that they do not repair. The technician lied, the company wasted my time and my garage door is not repaired.
- Jessica Boyd
Thank you for allowing us to discuss this issue with you, and to clarigy the issue with your opener. We hope we were successful in providing an alternative solution.
Baltimore, MD
Derrick was terrific - professional, competent and very efficient!
- Mark Lowitt
We hear that often! Thank you for your business.
Baltimore, MD
Technician arrived as scheduled, was courteous and explained the needed repair clearly. Estimate was provided.
- Earle Eagan
Thank you for your business!
Baltimore, MD
Derrick was very professional, knowledgeable, and friendly. The problems and options were described to me clearly. The work was done quickly and to a high degree of quality. After the work was complete, the repairs were shown and explained to me, and the clean up was great. The only negative was that I felt that the service was largely overpriced (this is based on other online offers I have since seen for similar services).
- Paul Rebman
Thank you for your business"
Great work, efficient from the call to the work. thank you
- Larry A