Garage Door Repair in Baltimore, MD - Page 7

Jerry Harlowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man sent to the house was not only knowledgeable, but a pleasure to meet and work with(I watched, he worked). When the job was completed, and tested, there was nothing more to say! Great job! I fully endorse PRECISION as the people to call for all work you may need from them. THANKS to all.

Cynthia Alexander-williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very professional. He explained everything to me so I could understand. If I had a question he did not know the answer he called the company to get answers. He showed me the damage to the garage and let me know that it needed replacement instead of repair and the reasons it could not be repaired.

Melinda Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.

Michael Kinstlinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was helpful and very friendly Thanks!

Maureen Borelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!

Johney Bhulla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very pricey ,will not recommend to anyone unless you have extra $$$

Craig Debolt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was awesome. He was so personable. We are very pleased with the repair.

Ruta Bucinskas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen

David Beard-sackett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.

Bob Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected your company based on the commercials and you lived up to them!

Melvin Schriefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.

Howard Jenifer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Garage Door Technician was very polite, pleasant, professional, knowledgeable, explained every part of the door and what was wrong, gave great advice and suggestions, gave all payments plans. It was a pleasant experience, Thank You

Lynn Moriarty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.

Charles Keyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

$1600 for new rollers, springs,wire conversion from Wayne Dalton springs. I was ripped off. Haven't found anybody who has paid as much as me. Lesson learned

Dennis Wickenden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.

John Mclucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)

Hosea Newby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work done in a timely manner. Would refer company to all.

Nancy Fischer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service couldn’t be better! Keith our technician was excellent, extremely friendly and polite and very knowledgeable, thank you for fixing my door and in the cold and doing such a great job

Alvin Vossler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called your shop late yesterday morning. Was told tech would arrive between 3:30 & 7:30. Charles was at the house at around 4:15. He was finished installing a new opener assembly and on his way by 6:30. Great job Charles, I highly recommend your company.

Patsy Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith was very professional and courteous. He discussed all options and made suggestions. It's rare nowadays to get such a hard working person. He's definitely an asset to your company.

Melanie Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and done the same day

Ane Sarante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knew what the problem was right away

Edward Singleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision, especially for us elderly people because they tell you the truth. There is no bait and switch. Mr. Craig was an excellent technician. He said "you don't need this, but you do need that." Or "this will take 15 minutes or 1-1/2" and that's what it took. More important they are nice and respectful. That very important to me. My last LiftMaster was 19 years old and still running great, but I wanted an update and backup battery install because electricity goes out a lot around here. Grade = A+.

Greg Bosley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My First time using Precision Door , I would Gove Service Tech Keith D 6 Stars if there was 6 , I had some issues happen after I had Sch my appointment to come and inspect and Lube , So I did call give them a heads up , that this is not only inspection but repair .So new Springs on 2 doors New Rollers on 4 Doors and new Cables on 2 doors Very Neat Job , and the Doors are working great Now , So Big Thanks to Keith .

Chris Aquino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome & reliable job.Chris C.explained everything from the initial estimate & all those advantage of replacing 1 spring to double spring for a wide garage.I do highly recommend to all my neighbors.

Sue Chapelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.

Doris meyer Mila going

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I scheduled a new garage door and opener installation for my elderly mother. Precision has provided exceptional service for us and I have often recommended them to others. Mom’s install took place on 06/03/21. The Installer used another door. This was alright because it was temporary and she was told the correct door would take a “couple weeks”. Additionally, the frame around the door is pieced together and looks bad. The job was paid in full. Soon it will be 2 months and Precision has not come back. They answer my calls and say they will call back but aren’t calling back. . I asked for an email address for one of their Administrators which they have yet to provide (9 days ago). We realize things are messed up as a result of COVID. We understand this is not an emergency. However, a target date and a call back would suffice. I am disappointed in Precision and their poor Customer Service.

Rhonda Lipkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, friendly service. Chris was Great!

John Maggio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was noisy and tech did a great job replacing the moving parts. Its very quiet now and we got a new garage door opener also. Company addressed some questions that I had in a prompt and courteous manner.

Melinda Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.