Read what people are saying
about Precision Garage Door in:
Ellicott City, MD
Precision Garage Door of Baltimorehas received 118 reviews, averaging 4.91 Stars:
Ellicott City, MD
Thank you for choosing Precision. We appreciate your business!
Product:
Ellicott City, MD
Mike did good work, efficiently and pleasantly. My one concern is that the price was misrepresented by the dispatcher who scheduled the visit. I understood this to be a $49 service call. Mike told me that there was also a $70 labor charge. Dispatchers should be more straightforward about all of the costs. (If I had known that it would involve only straightening the sensors and doing routine maintenance -- oiling the chains, slightly adjusting other things -- I might have thought twice about a $135 call.)
- Scott Casper
Thank you for your review. Unfortunately, the folks that answer the phones are not in your garage when they quote a price. That is the reason for the 25 point safety check that is performed by the technician when they arrive. Thank you for your business!
Product:
Ellicott City, MD
Guys came on time. Was able to get appt quickly. Technicians were so nice and helpful.
- Charles Brown
We appreciate your business!
Product:
Ellicott City, MD
Garage doors are repaired and operating better than ever. Mike C. is a skilled technician, highly professional, patiently listens to and answers questions, and is just an all around great person to do business with.
- Bill Barron
Thank you for your co meets and your busy
Product:
Ellicott City, MD
Very satisfied. They were here in the time they scheduled and repaired the garage quickly and effeciently. Thank you.
- Bill Zei
Thank you for your business and kind words.
Ellicott City, MD
Derrick was very knowlegeable and professional. Great job installing garage door opener.
- Derek Johnson
Customers love Derrick! Thank you for your business!
Ellicott City, MD
Very happy with the service, I called and got an appointment right away. The Technician was polite and efficient. Thank you!
- Radhika Sitaram
We appreciate your business.
Product:
Ellicott City, MD
Great service, polite, friendly technician. Very competent. Goof value.
- Sally Adebamowo
Thank you for choosing Precision!
Ellicott City, MD
I cannot tell you how pleased we are with the service that we received today. I told my wife before your technician arrived how impressed I was with your scheduling team -- calling to confirm, calling to let us know that your tech was delayed due to the snow, and now, getting a follow-up message and survey only hours after the work was performed. Outstanding! Thank you. Our garage door has never sounded better...or quieter.
- Greg Schuckman
Thank you for choosing Precision! We appreciate your kind words, but mostly, your business!
Ellicott City, MD
I am very pleased with the great service I received from Precision Garage Door Service. Every aspect was first class and I would highly recommend them to anyone.
- Richard Henggeler
We appreciate you! Thank you for choosing Precision!
Product:
Ellicott City, MD
Service and service technician, Barry were efficient, proficient and expedient.
- Abraham Joshua
Our customers love Barry! Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
Bought a coupon from Angie's List. My garage door needed attention. Was able to make an appointment for the next day. Derek performed a tune up and my garage door was performing much better. Thank you Precision! Will definitely call when my garage door needs anything. Thank you!
- Lynne Wilkie
Thank you for your business! We look forward to serving you again in the future.
Ellicott City, MD
Derrick arrived right on time, discussed various possible options with me (replacing just the opener, replacing springs and opener, replacing entire door, etc.), did the work we agreed upon, and was gone in two hours. Great job, and we are looking forward to having a working garage door once more!
- lynn halverson
Thank you for your kind words. We appreciate your business!
Ellicott City, MD
Derrick was professional, knowledgeable and efficient. He identified the problem quickly and fixed it easily. His communication skills were excellent.
- Mark Nusbaum
Our customers love Derrick! Thank you for choosing Precision.
Ellicott City, MD
Our extension spring sprung Friday night. Sat. morning we found Precision on Angie's list as a Grade A vendor. A call at 9:00AM was met with immediate help. By 1:00PM Derrick had replaced our springs with professional attention to detail. We were thrilled with response and service.
- Karin Bunch
Thank you for your comments! We appreciate our customers!
Ellicott City, MD
Technician was very knowledgeable and extremely professional. I would definitely use your company again!!
- Richard Lees
Thank you for your business. We appreciate your confidence in Precision.
Ellicott City, MD
Derrick did an excellent job, it is a pleasure to watch a professional who knows what needs to be done then goes ahead without delay and does it. I own my own business and would be estatic to have Derrick as an employee. My employees are excellent and he is also. Chris Jubok
- Christian Jubok
Thank you for your kind words. Derrick is a valued employee of Precision, and has been with us many years. You can see why our customers love him!
Ellicott City, MD
I WOULD RECOMMEND THIS COMPANY TO MY NEIGHBOORS AND FRIENDS CAUSE THE SERVICE THAT MR. DERRICK(TECHNICIAN) PROVIDED WAS OUTSTANDING. HE REPAIR THE PROBLEMS THAT I HAD AND THE DOORS ARE WORKING PROPERLY NOW. VERY PROFFESSIONAL SERVICE. THANK YOU. I USED THE ANGIE'S LIST TO START THE THE PROCESS OF CONTACTING THIS COMPANY.
- Martin Jordan
Thank you! We appreciate your feedback and are glad your experience was up to your expectations!
Ellicott City, MD
Technician came at the beginning of the given time range, did a thorough check of our door mechanism and replaced parts that had broken and that had contributed to the damage of our garage door mechanism. The technician was speedy and courteous.
- Brian and Vivian Stone
Thank you for your kind words about Derrick and Precision. We appreciate your business!
Ellicott City, MD
I was very pleased with how the service call was handled from beginning to end. When I had a problem with making an appointment to have a garage door tune-up later in the month, the person went ahead and fit me in that week. Derrick showed up a little late that day (some jobs took longer than expected) but the company had called me twice earlier to warn that he was delayed and Derrick himself apologized for being late. Then he got right to work and did a tune-up plus ... after consulting with me ... replaced the "rollers" on the garage door. The door now opens really smoothly and quietly.
- leah laurange
We try to make sure our customers are informed and satisfied. Thank you for your business.
Ellicott City, MD
Derrick was very pleasant, but unfortunately my opener went crazy right after he left. Kept opening and closing on its own.
- John Kassab
Thank you for your comments regarding Derrick. He is an outstanding technician. I spoke with him about this matter. He informed me that you had ordered your own circuit board and could not get the remotes programmed. He programmed the remotes as instructed. Derrick is going to order the proper circuit board and install it. There is a possibility that the board you installed was not done correctly. Please return and review us again once this is corrected.
Ellicott City, MD
Excellent service; called fifteen minutes before arriving; well mannered gentleman;repairs completed and doors working fine. Thank you.
- Shirley Stewart
Ellicott City, MD
I contacted Pecision late in the morning and Derrick came to the house by 3 PM. Within 30 minutes the broken spring was replaced. Customer Service is top notch starting with initial phone contact through completion of work.
- Craig Wehr
Derrick is an outstanding technician, and we are happy to have him! Thanks for your feedback and your business!
Ellicott City, MD
Derrick is personable and knowledgable. Helped explain the problem and gave tips to good maintenance.
- Robert Freund
Ellicott City, MD
Excellent service. Thanks for quick response!
- B. James
Ellicott City, MD
Great job! I appreciate the courteous and prompt service.
- J. Rawlings
Thank you for your kind words!
Ellicott City, MD
Very professional and courteous staff!
- P. Saraf
Ellicott City, MD
Great job! Will pass your number to anyone that needs your service!
- J. Brennan
We appreciate your business and your referrals!
Mike was courteous and thorough and took the time to explain all the procedures he did. Highly recommend.
- Harlan Shiau