Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 363 reviews, averaging 4.80 Stars:
Baltimore, MD
We appreciate your business.
Product:
Baltimore, MD
Meeting was scheduled for 2-4pm Saturday but the call saying your representative would be late came after 5pm and I was unable to attend a memorial service that afternoon for an old friend The price for what I needed was significantly higher than one quoted to me by a company that scheduled an appointment at 11am that morning. The representative arrived on time, determined what was needed and said installation could be done on Monday. My decision to go with the first quote was simple
- Paul Wheeler
Thank you for your comments. We had several issues with the weather, but apologize for the lack of communication. We will use your information in our training.
Product:
Baltimore, MD
I came across the website for Precision while looking for another company. When I called to make an appointment, the young lady that answered the phone was very professional and provided all the information that I need to make a decision. The technician (Garry) called as requested and arrived as promised. He did an excellent job and pointed out some simple maintenance tasks that would extend the life of my door. I am very pleased with the service I received.
- Dennis Moulden
Thank you for your comments about Garry. We appreciate your business!
Product:
Middle River, MD
Harry was very professional and did a wonderful job fixing our garage door problem. I really appreciate the phone call an hour before his arrival. I would gladly refer Precision to everyone!
- Frank Lanzi
Thank you for your comments about Barry and especially your business.
Product:
Catonsville, MD
Barry, our technician, was excellent: he pointed out the parts of our garage that failed and why, asked pertinent questions about the history of the door, shared a detailed assessment, and made three separate recommendations. He also shared alternatives and emphasized why they were not recommended (e.g., risk of future failure). The repair was quick, and he added information about what to request when we are ready to replace the garage door system.
- Aldo Tinoco
Thank you for choosing Precision, and your comments regarding Barry.
Product:
Catonsville, MD
Tech. Mike C professional job.
- John & pat Davis
Thank you for choosing Precision for your garage door needs.
Product:
Baltimore, MD
Derrick was outstanding!! I'm so glad it was him that came out. If I ever need service again, there is no question I'm asking for him. He was friendly, explained things very clearly, and spent time to make sure I understood what he was doing. I was disappointed with the tech that came out the first time as he came and went within less than 10 minutes, and didn't do half of what Derrick did. Because he had not done a thorough job that is why I needed a second visit. Derrick really took the time to look at the problem and then make recommendations for fixing it. Thank you Derrick!
- Eric Reisman
Our customers love Derrick! He is a true representative of Precision. Thank you for your business.
Baltimore, MD
Your rep was exceilent on time an did a great job. I look forward to furture business with your compant. Thank you
- Andre Jackson
Thank you for taking the time to review your experience with Precision. mike does an outstanding job, and works hard to make sure the customer is happy with his work.
Product:
Baltimore, MD
You charged me $50 after your technicians came out, looked at the spring setup, talked to their manager, who reportedly said good luck finding someone who can work on this. I have sent e-mails with pictures to two other area garage door repair businesses who say that replacing this spring should not be a problem. You then e-mail me, having the gall to thank me for my business and giving you the "opportunity" to service my door. While to an extent I appreciate Mike trying to give me options, I'm still ticked that (1) other businesses can replace my garage door and (2) there should be able to provide a comprise between doing nothing and selling me on a new garage door and system.
- Aaron G
We are sorry we were not able to work with you, due to the difficulty of replacing the springs on your door. Our technician's recommendations were not accepted by you, and we will not offer a temporary fix to a a door. We want to provide a safe and lasting repair.
Product:
Essex, MD
Mike and Tim were polite, professional and efficient. We are pleased with the service we were provided. Thank you.
- Trish Jacoby
Thank you for your kind words about Mike and Tim. We appreciate your business.
Product:
Baltimore, MD
Timely and high quality service.
- Matthew Speicher
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
Product:
Baltimore, MD
Excellent work diagnosing misaligned track and damaged cables. Quickly took care of both, adjusted door to open and close effortlessly. I would have preferred that this have been detected in our "tune-up" earlier in the week, rather than having another service call/fee, but in the end, the door works perfectly. Thank you.
- Matthew Bulley
Thank you for being a Precision Door customer!
Product:
Baltimore, MD
This was our second service from Precision and as was the case in the first, your staff was prompt, efficient, and professional. Keep up the great work!
- Matthew Bulley
Thank you for being a Precision Door customer!
Product:
Windsor Mill, MD
Great service fast well done
- Robert Kelsey
Thank you for your business. We appreciate our customers!
Product:
Rosedale, MD
I found this company on a google search of residential garage door repair companies, I phoned @ 7:00a.m.
- Joseph Kuemmer
Thank you for your business! We appreciate our customers!
Rosedale, MD
Quick and efficient service.
- Cheryl Foley
We appreciate your business.
Gwynn Oak, MD
Very professional experience. I will refer any person with garage problems to them. I highly recommend Precision.
- K Kelly
Thank you for choosing Precision. We appreciate your business.
Product:
Essex, MD
Response to my call was faster than i expected,technician was on time and was polite and businesslike,he started on repairing my garage door right away and told me i need to lubricate it twice a year,i did not know that.The door works like it should and is much quieter than before.I thought the cost of the repair was reasonable. Thank you.
- Brigid Sennett
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Dundalk, MD
Mike C replaced a drive gear & tested door operation which was good. Yet, after a few cycles the door does not open fully. I am currently waiting for Mike C to call. If I don't hear from him soon, I will be calling the office AGAIN!
- Peter Lapetina
We are glad we were able to take care of this problem. In the future, please call the office directly.
Baltimore, MD
Mike C was quick and thorough and knowledgeable. He called when he was on his way, which we really appreciated. Would definitely use Precision again.
- Lauren Caro
We look forward to seeing you again! Thank you.
Windsor Mill, MD
very good service.
- Marie Roelecke
Thank you for choosing Precision!
Product:
Catonsville, MD
Technician was on time. He identified the problem. He could not fix but that was not his fault. Very pleasant. He represented your company well.
- William Filbert
Thank you for your comments.
Middle River, MD
Great job and the time to schedule the job was also fast. The mechanic that came to the house was pleasant and very nice.
- Barbara Bosley
We appreciate your business. Thank you!
Gwynn Oak, MD
On time, very knowledgeable, eager for your satisfaction. I will be using there service later to up-grade my garage door. Yes i will recommend to others. Thanks again for great service.
- Jeff Grimes
Thank you for your business!
Product:
Baltimore, MD
Precision provided the solution to my garage door issue. The spring for the door broke in half, trapping my car. From making the appointment to the arrival of the technician assigned, everyone at Precision was very professional. Would have rated them a 5 had they come out the same day. Mike C replaced the spring in no more than 30 minutes and our car was freed. Would recommend Precision for sure!!
- Betsy & julie Byrd
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Baltimore, MD
Repaired garage door and lubricated both doors. Service was professional
- Matt Nichols
Thank you for choosing Precision for your garage door needs.
Product:
Gwynn Oak, MD
Technician was on time, courteous and efficient. Repaired our door very quickly, did not try to invent repairs to increase the cost, very trustworthy.
- Brian Salveron
We try hard to make sure all of our customers are pleased with the work we do at Precison!
Product:
Baltimore, MD
The Tech Mike came on time (actually before scheduled appointment which was great), was polite and knew what he was doing. Making the appointment was easy, the operator was very polite and scheduled my appointment to meet my needs. GREAT COMPANY! Will recommend them going forward.
- Scott Banker
Thank you for your kind words about Mike and Precision. We appreciate your business.
Baltimore, MD
Very efficient. Responded quickly. Reasonable prices.
- stephen wegener
Thank you for choosing Precision for your garage door needs.
Product:
Catonsville, MD
In the world we live in today--there are many reasons to be skeptical of repair service people. This company I would give all 5 stars. Explain the situation to me and handle in a timely fashion---It was snowing outside and I was surprised to see them but they came. A+ service and courteous service people.
- Freida Porter
Awesome review for our technician! Thank you for your confidence and your business!
Product:
They were awesome. Came out within 3 hours of us calling in and were so nice' we would definetly use again!
- Jason Horwitz