Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 365 reviews, averaging 4.80 Stars:
Baltimore, MD
Catonsville, MD
Rick G. is a very professional and thorough technician. He got my door back in good working order quickly, answered all my questions and showed me some things to look out for in the future. We were definitely pleased with the service Rick provided!
- Alfred Guy
Baltimore, MD
Automate Garage door repair by Rick involved getting a new mechanism installed. Precision Door Company very easy to deal with, organized and everything went as promised. Rick came prepared for any eventuality, Rick’s service was outstanding in every way. I will always choose this company. Susan Baltimore, MD
- Susan Tonascia
Product:
Baltimore, MD
They were definitely later than they said they would be, however, they more than made up for it with their exceptional communication and customer service. Our technician was professional, knowledgeable, and incredibly nice. I will, for sure, be using, and recommending, this company again.
- Amy Borth
Baltimore, MD
I always use Precision Garage Door for service. Reliable, competent, always find the problem and fix it. I wouldn't use anyone else. Francisco was excellent. I learned some important facts about my garage door mechanism from him. That being said, I think $200 for a service call and a minor adjustment was way too much.
- Kathleen Citro
Catonsville, MD
I got a same day appointment. Rick came and knew immediately what was wrong with my garage door. More importantly, Rick showed my husband and myself how to take care of the garage door going forward. We appreciated his patience with us and answering our all of our questions. Will definitely be calling Precision again!!
- Linda O'hara
Catonsville, MD
The repair needed was done accurately, timely and in good working order. The tech was knowledgeable and he explained what was needed for the repair every step of the way. He was very professional, too.
- Ann Ross
Baltimore, MD
5 star. Excellent knowledgeable technician who knew just what to do. Couldn't have been better.
- Linda Brown
Product:
Baltimore, MD
As usual, Precision was there when I needed them. By now vjntage garage door and Precision are old friends. Yesterday a cable broke and less than 24 hours later Rick (an outstanding technician with perfect customer service skills) had it operational. Repairs are annoying, working with Precision is not.
- Peter Espenshade
Essex, MD
Very honest and friendly
- Howard Budner
Baltimore, MD
If the service continues to be as great as it was today and during my previous visit, I will definitely continue to use and recommend Precision. Derrick did the work today and was excellent at installing the opener and explaining to me how to use the new features that were not on my previous opener. Both techs from Precision (this visit and in the past) were terrific. I wholeheartedly recommend Precision to anyone needing work with a garage door.
- Susan Katz
Baltimore, MD
Excellent, prompt, friendly and complete service
- Rhonda Lipkin
Baltimore, MD
It is rear indeed when you are happy to pay a repairman, but that is how I felt when I paid Derrick B.! He was professional and helpful and worked efficiently. I am so happy with how my door now operates. Thank you Precision and especially thank you Derrick.
- Russell Karpook
Baltimore, MD
The technicians for this company are courteous, knowledgeable and efficient. Thank you to Rick!
- Mary Njoku
Essex, MD
Good job, efficient and fast great
- James Wynn
Product:
Baltimore, MD
Very good service. Technician was very professional, efficient and friendly. 5 stars all the way! Thanks
- Sid Sethy
Product:
Baltimore, MD
Your response time, effective communication and service were outstanding. The technician , Rick, was in a word , terrific. We were under tight time pressure to which he responded with calmness and effectiveness. You are fortunate to have such a competent and courteous employee. It was a five star by any measure.
- Joe Hardiman
Gwynn Oak, MD
Very nice guy, arrived on time. Very good at communicating. Thought I ordered a door. Showed up with a panel not a door said I would be contacted, still waiting to hear back.
- Elizabeth Jones
Product:
Baltimore, MD
Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
- Deborah Debella
Baltimore, MD
As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
- Kathy
Sparrows Point, MD
We couldn't get our garage door to open up and get our car out of the garage, Rick showed up from Precision garage door and took a look at our springs and said that they were busted, he replace the springs and oil the tracks and was kind and courteous and I would recommend him to anyone in the neighborhood.
- Leroy Warlick
Product:
Baltimore, MD
We were impressed by the Prompt and courteous service from James Q.
- Barbera Bessalel
Baltimore, MD
Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.
- Susan Tonascia
Baltimore, MD
Tech was on time, new his job, very thorough.
- Michael Lang
Product:
Baltimore, MD
The technician was efficient and and professional!
- Mary Njoku
Middle River, MD
excellent timely professional courteous service!!!!
- Paul Llufrio
Product:
Baltimore, MD
Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.
- Sonja Fung
Baltimore, MD
While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.
- Annette
Baltimore, MD
Both Technicians (Tony and Rick) were very knowledgeable about the garage door products. There analysis were right on point. Very satisfied with my service. There professionalism/service/courtesy was A+.
- Paul Bradford
Product:
Baltimore, MD
Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.
- Bruce Hamilton
Product:
Excellent service by repairman Rick on fixing the garage door!
- Evelyn Tannenbaum