Garage Door Repair in Columbia, MD - Page 11

Tim Facius

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional from the answering of the phone when I called through the completion of the job. Derek E was our serviceman and was great. He called ahead, was prompt, and did a great job. My torsion spring needed tensioning. He suggested new rollers, without any pressure to buy, but I did and am happy for the decision. Would highly recommend this company.

Lisa Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his helper were efficient and professional.

Judy Rooney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that came was very knowledgeable and fixed the door springs in a timely manner. I did feel the price was a bit high but then everything is these days.

Ben Vali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks so much for your fantastic service! Barry's professionalism was top notch! And Donald did a fantastic job installing my new garage door! You have a GREAT company!!

Joan Orcutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision for the first time today to repair a nonworking garage door. Mike was the technician and did a thorough job explaining what was wrong and replacing the broken springs and pulleys. He was very professional and got both doors in great shape. Highly recommend Precision for quality service!

Nikki Barnhill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Experienced technician and speedy service! Very pleased with work that was completed.

Randi Rosenblatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did an awesome job..Very professional and efficient... installed a new circuit board, keypad...

Jessica Storms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was great at explaining how to properly care for your garage and really QUICK at completing the task.

Kenny Chung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door broke Saturday and found "Precision Garage Door" on Sunday. Made appointment for first thing Monday. Everything went as planned. Appointment made easy and service was fast. The price seemed high but honestly I never got quote from anywhere else so I'm assuming it would be comparable to other companies.

Natalie Conway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.

Laurie Mott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!

Clifton Gordy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike C was the technician and he was fantastic in personality and precise in his work. Mike is obviously a man who loves his job and is very good at it. Several repair issues were present with my overhead garage door, including a broken spring. Mike had it all done and working better than ever in 30 minutes. Very impressed. Will keep Precision's phone number taped to the garage door.

Rick and Karen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed two new garage doors and two new garage door openers on our home. The new garage doors look very nice and are in a carriage house style with supporting hardware. They are very quiet and smooth when opening and have motion sensors to turn on the lighting. We are very happy with the service, they came on time and overall the job took about 5 hours. The technician clearly knew what he was doing and took quite a bit of time to explain all the features and how to use them.

P. R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tracks on my garage door were accidentally bent on one side causing my garage door to literally roll off the tracks. (Side note.... don't try fixing an overhead door yourself.... its more complicated than you can imagine.) At 5 pm I called and was scheduled for the next morning service. Derrick and his assistant came out. Instantly, Derrick took charge. An outstanding quality! I could tell he had 12 years of experience in Overhead repair and customer service. He communicated what needed to be done and went to work. At each point of the process, he communicated what he was doing and assured me my garage was going to be back to normal. The truth is.... he put it back better than normal. He tightened a few cable wires and now the garage rolls up better than it did before. Derrick Thank you! I will recommend you to anyone who needs garage door service.

Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech finished in about 20 minutes and did a great job. He made sure that we understood how the openers worked.

Karen Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his partner were efficient and friendly. On installation day, Barry called twice to give me a narrower arrival window and then an estimated arrival time as he drew closer. They solicited my opinion on placement of switches and lights, walked me through testing all the equipment, and cleaned up after themselves.

Jason Stocknoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Barry and he did a great job. I don't know much about the technical aspects of my garage door and he made a point to explain how each part works and what maintenance I should do. He was pretty quick to complete the repair and made sure to review everything he did. Barry was friendly, knowledgeable, professional and understands what good customer service is, and he even finished sweeping out my garage for me. I highly recommend.

anthony Hebron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman was quick to diagnose the problem. It involved using a screw driver to adjust the opener, he was helpful in giving us suggestions for maintenance. The price seemed a bit high.

Andrea Shipley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a garage door and opener repair. Barry the technician who came to do the work was very conscientious, friendly, on time and did a great job. I would highly recommend this company.

James Santa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely professional and quick service that went above and beyond my expectations. We needed new tension springs and pulleys, and along with the safety inspection, our garage door works better than the day we moved in. Highly recommend Precision.

Michael Tadle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was really pleasantly surprised how quick, professional, and affordable the auto garadge door installation was. Same day service; amazing!!! Thanks, Barry!

Neil Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was on time and called ahead of time to confirm his arrival time. The technician quickly diagnosed the problem and told me exactly what my total cost would be before he did anything. I have dealt with other vendors and this technician far exceeded my expectations. Very professional.

Rudy Gil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient, fast and very knowledgeable tech "Gary". The pricing is very high, however, Gary did tell me pricing prior to work done. If it was summer I would of gotten some quotes.

Shari Youngblood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would actually make this 4.5 stars if I could. I called, very last-minute after another garage door repair company canceled on me, late on a day when the weather was particularly brutal and still managed to get someone from Precision to come over and fix our garage that very evening. The work seems to be holding up, and the technician was very pleasant. I am subtracting 1/2 a star because he brought the ladder through our house and took a chunk out of the trim around our dining room entrance (which I now have to sand and repaint) and also because the price seemed a bit high compared to what our research had us expecting. Overall, however, we were grateful for the emergency visit, the work seems well-done, and both the receptionist answering the phones and technician doing the work were very pleasant to work with.

Kristina Mcdermott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was broken and needed to be replaced in an urgent manner. Precision came out in the morning and by 1:00 in the afternoon, I had a new door being installed. Everyone was professional and very timely. Would recommend highly!!

John Foy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5. Barry was awesome and a credit to your compny.

Roy Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well, I just had the work done today so I reserve judgment on the product but I CAN say how outstanding the response and service was. Barry was extraordinarily responsive and very service oriented. His attention to detail and focus on informing the customer about all the details of the installation were very much appreciated. He is an ace you need to keep on your staff and orient new team members. Will let you know if I have any concerns about the unit itself. Thx

Linda Eisenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give 5 stars! Darrell was my technician today. He was very professional and he took his time to diagnose my issue. The garage door was out of balance and he was very thorough in making sure I didn't have any other issues. This is my second time using Precision. I highly recommend them. The first time I was also very pleased with the work.

Jennifer Goldszmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, courteous, reasonably priced.

Kendrick Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary, the service man, was very knowledgeable, explained everything to me, and quickly resolved our issue.