Garage Door Repair in Columbia, MD - Page 10

Wayland Comer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very impressed with the prompt, professional service!

Nancy Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars. Mike did a great job. He called to let me know he would be there within the hour. He was courteous, respectful and explained what he was doing. I would definitely recommend Precision.

Victoria Schlining

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars! My technician Rick clearly explained the broken spring and options for repair; don't believe the door had ever been serviced, so I elected the rebuild option and was very satisfied at how well the door sounded and performed. Yeah! Thanks Rick -- I will definitely recommend your company to others :-)

JC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick was very professional and nice, he explained what needed to be repair and the cost before I approved the work. I was very pleased with the work and I did not feel like I was being taken advantage of because I am a senior. Rick was on time and give me a courtesy call when he was on his way. He also give me good advise on how to prevent future damage to my door. (due to my error). Thanks Rick You are the Best

Gerald Larson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly.

Donny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate the time Jordan took out to make sure we had a functional garage. He made sure he checked and double checked everything before having to concede to a higher option for us. He found a stapled wire that saved us a lot of money! On time and courteous. Thank you.

Sue Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Arrived on time. Found the problem and solution very quickly. Very knowledgeable about the mechanisms of the door.

Walter Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and a wonderful technician. I highly recommend Pecision.

John Lahart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was absolutely the best. We had a child to pick up and the car with the childseat was in the garage. Brian replaced the spring and was so professional.

Gary Rubloff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent response and service, very reasonable

Nick Giuliani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan did a great job explaining to me the repairs required to fix my garage door system & providing me the estimate for work. He was very courteous & professional. Very pleased with his service!

G Franklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was professional and very helpful in answering my questions about the installation that was to be performed

John Whitton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry immediately identified the problem and applied a temporary fixed. He also showed me how to eliminate the problem in the future.

Marsha Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My trchnician was polite and efficient in checking the operation of my door and gave me a number of suggestions to keep it in good order.

Brian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry arrived and quickly assessed the issue I had with my garage door. He explained everything clearly and was extremely knowledgeable. He performed all repairs timely and checked everything prior to him leaving the job. My garage door now operates quieter and smoothly than before. The only reason I am not giving 5 stars is because of the Price. The cost of the work in my eyes was a bit excessive.

Charles Maiden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was very impressive, both from the standpoint of knowledge and technical capability. He explained the problem, potential solutions and the costs associated with the repair. Once a I made a decision regarding the repair Barry quickly selected the required parts and completed the work very quickly. Barry was a complete professional who I would recommend to anyone requiring garage door repair.

Susan Mocko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On a Saturday, you never know what happens...yep, the door broke and held my car hostage. Precision to the rescue. They have 24 hour service and someone actually answered the phone. They were at my home within the hour. They were professional, courteous and explained what needed to be done and the prices. They were in and out fast. I would recommend them highly.

Tom J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was a true professional who not only fixed the problem (broken spring) but enhanced the "customer experience" by providing insights into proper care and use. He is polite, knowledgeable and definitely an asset to your company. I rate Barry and Precision Overhead Door Service a 5-Star customer service organization.

Pam El-dinary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repeat customer. Had a good experience with a repair several years ago, so we called Precision again for a recent repair need. We were scheduled right away. Technician notified when on his way and arrived on time. He was courteous and explained everything clearly throughout the repair. He identified the problem right away and gave us a price up front. He completed the repair within the time frame and price quoted. The job was done quickly but not hastily, taking the time to make fine-tune adjustments. Would definitely recommend and will call on them again in the future if needed.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really happy that I called Precision Door. Mike C. was on-time, worked quickly, and had my door repaired in no time. He did a check of the other components and let me know what maintenance I should be doing during the year. You will be my only call if anything breaks in the future. Thanks!

Michelle Devincentz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The second time in 18 months I've used the company and I couldn't be happier! First we got a new garage door, and now a new opener. I made a call yesterday afternoon and by noon today my problem was solved. Barry was courteous and efficient, a great asset to the company!

John Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.

L Smart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the online scheduling service. It was fast, courteous, and convenient! I was able to set up an appointment for the very next day, also terrific, and was provided with an estimate. Garry was prompt, courteous, and very knowledgeable. I highly recommend him as well. The one item that surprised me was the substantial increase in cost over the estimate. The work required less than 10 minutes, for which I was charged an additional $75 above the quoted rate. This seems quite high for a surprise additional charge. The $15 coupon on the website could not be applied, which doesn't seem quite right.

Cynthia Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.

Devin Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.

Matthew Bankert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.

JC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring replaced. Rick the technician give me a courtesy call to let me know that he was on his way. When he arrived Rick introduced himself, he was very polite and professional. Rick explained what needed to be replaced and quote me the cost for the replacement parts, once job was completed Rick ask me to check the garage door to see if it was functioning correctly (and it was), he also greased the rollers. Excellent Job Rick!!!!

Kenneth Byerly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a garage door opener replaced and added keypad. We would highly recommend Precision Door and especially Barry as service technician. While they may not be the cheapest company for door service, Precision Door has a Quality product and quality service. We were notified at the time of appointment who our technician would be and saw his picture. Barry let us know upfront the problems, cost and kept us informed during installation.

Carolyn Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was great even called to say he was running late Very nice and professional guy named RIck.

Beth Denne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Doors lived up to their high ratings and awards. Professional service from the phone scheduling to our technician, Barry. It was easy to set up a service appointment, the technician called ahead (as promised) and was on time. He was professional in appearance, attitude, and interactions. Barry was friendly and clearly an expect in the subject matter being discussed. This was an easy and quality company to work with and I'd highly recommend them.