Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 351 reviews, averaging 4.82 Stars:
Ellicott City, MD
Thank you for taking the time to review your service with us. We appreciate your business!
Product:
Elkridge, MD
I truly appreciate the professionalism of your technician Alan. He was on time, upfront about the repairs needed, and offered advice for continued maintenance. Alan was confident from the beginning that he could fix our door and was done in less than an hour! Alan did a great job!
- Kristen Johnson
Thank you for your kind words about Alan and our company. We thank you for your business.
Product:
Clarksville, MD
The technician was very nice and professional. He arrived when he told me he would and did a nice and clean job. Thanks!
- Brian Barn
We appreciate your business and your feedback. Thank you for choosing Precision!
Columbia, MD
Mike E did a great job, he was professional, informative, and left the job site in great condition. If something went wrong again, I would request him by name. Note: Can't believe you don't have Colunmia in your location drop dowm technically the second biggest city in MD.
- William Powers
Thank you for your comments. We do have Columbia in the zip code section. We appreciate your business.
Columbia, MD
Appreciated the same day service...Michael was efficient, knowledgable,
- Susan Stacy
Thank you for your business.
Product:
Hanover, MD
I had the torsion spring repaired on the door. The technician explained everything and did a good job. However I feel the cost was higher than it should be. I've never dealt with a company before that doesn't waive the service fee if the repairs are made. I needed two springs. The total costs was over $500 (including service charge, tax, parts). I feel that it was excessive. Unfortunately it's not easy to get an estimate before they come to your house. I would be thrilled if I hear back from the owner. They have my email address.
- john lantz
Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
5 stars
- Stephen Lescht
Thank you!
Glenwood, MD
Fantastic service! U called at 4:30pm and the service was cometed the next day. Pricing was clear - there were no surprises. Honest, competent and professional service. My neighbor recommended Precision and I plan to do the same.
- Fern Babkes
Thank you for choosing Precision for your garage door needs!
Product:
Dayton, MD
I was skeptical at first... As a business owner, I am VERY particular about other workers. Thank you for not letting me down. The technician was what I look for in my own guys, punctual, knowledgeable and friendly! Even on short notice!! Thank you again!! John Burns
- John Burns
Thank you for your kind words! We appreciate your time and your business. Coming from a fellow business owner, it means a great deal!
Product:
Ellicott City, MD
Great prompt service. Quickly fixed the problem by turning up the power on our craftsman garage door opener. Charged us only the service fee. Thanks!
- Mary Pagan
We appreciate your business! Thank you!
Product:
Ellicott City, MD
We had builder-installed garage doors for over 17 years and they just started acting up recently - the automatic opener would often not be able to close them. My Dad, my son, and I tried various things over several days with no success and finally we called a pro. Mike C. arrived a few hours after we called on a Friday morning. In an hour or so he had replaced the springs and rollers and the doors operate amazingly smoothly now. I'm writing this review a week later and they are still working great. Mike was very professional and easy to deal with. Overall we're very satisfied.
- Robert Craig
We appreciate the kind words about Mike. We try to make sure all of our customers have a pleasant experience with Precision.
Product:
Ellicott City, MD
Mike called about a half hour before arriving well within the two hour window. He diagnosed the problem and did a rebuild and replaced the door opener. He was very courteous and did a great job. The door works so much better and quieter after the service. The only issue at all is the lock on the garage control box does not work to keep the remotes from opening the door.
- Wilbur Hundley
Thank you for your comments and your business. We appreciate our customers!
Product:
Ellicott City, MD
Mike showed up early after a notification phone call. He explained the repair options clearly and concisely, and then proceeded to do a solid and professional job fixing and maintaining our garage doors. Quick, efficient and cleaned up after himself - how could ask for more from someone I hired to do repairs ? I highly recommend this company.
- James Hill
Thank you for your kind words about Mike. Our customers love his professional manner and kind personality. Thank you for choosing Precision!
Glenwood, MD
In September, we had Precision install new springs and rollers on our garage door. After a month, there was still some unevenness in the door
- Joel Goodman
Call us and we will come back out and fix anything that is wrong. We cannot level your garage floor, however.
Clarksville, MD
I was charged for a service call even though the call was to inspect your company
- Peter Kruus
The service call is to come to your home. We have to pay our technicians and maintain our vehicles in this service industry. Thank you for your understanding.
Ellicott City, MD
Excellent service. Mike C showed up on the promised time and explained what needs to be fix and how much it would cost. The entire repair event couldn
- Amir Siddique
Thank you! We hear many positive comments about the work that Mike does, along with his professionalism. We appreciate your business.
Product:
Hanover, MD
Alan was extremely knowledgable and provided excellent customer service. I received 5 Star service for my garage spring repair and overall maintenance.
- Donald Coleman
Thank you for your comments, and especially your business. We love to hear from our customers!
Product:
Elkridge, MD
Michael E was very professional, courtesy and knowledgeable. He worked efficiently and tried to simple and less costly solutions first.
- Lisa Ferri
We appreciate your comments about Mike E and especially your business!
Glenwood, MD
A neighbor in our new community recommended Precision Doors. The technician was on time, clearly explained our problem and the options for repair, and promptly and efficiently completed the work. In today
- Joel Goodman
We love to hear customers being referred by others! Thank you for your business!
Product:
Hanover, MD
Mike was courteous and thorough and took the time to explain all the procedures he did. Highly recommend.
- Martin Jenkins
We appreciate your business. Thank you!
Product:
Columbia, MD
You came out as promised when the springs on the doors broke. Quick and polite service. I appreciate your work today! Location says Laurel but we're in Columbia...
- Sean Mchale
Thank you for your comments, but especially, your business!
Ellicott City, MD
Mike was courteous and thorough and took the time to explain all the procedures he did. Highly recommend.
- Harlan Shiau
Thank you for choosing Precision. We appreciate your business!
Product:
Clarksville, MD
Spring replaced. Barry the technician came on time as advertised and replaced the broken spring in less than an hour, adjusted the garage door opener and greased the rollers. All in all it was $300 well spent.
- David Monroe
Thank you for your kind words and for your business. We appreciate our Precision customers!
Product:
Hanover, MD
Great customer service, prompt arrival and competitive pricing! Mike was professional and very knowledgeable. He assessed and fixed the issue with my garage door quickly, and even taught me how to maintain my garage door equipment. Thank you so much!
- Ayana Nachelle
Thank you for your business and confidence in Precision. Mike does a great job, and customers love him!
Product:
Woodstock, MD
Second time I have used Precision and again they were on time, courteous, helpful and fixed the problem. Highly recommend this company.
- Dana Ferris
Thank you for your continued confidence in Precision! We appreciate our customers!
Columbia, MD
Mike did an efficient job of rebuiling our garage door opener. Came on time, was knowledgeable, and clear about costs. I was very satisfied.
- gordon livingston
Thank you for choosing Precision!
Product:
Elkridge, MD
Excellent and quick service. Derrick diagnosed the problem quickly and fixed it. He was very professional and friendly. I give you 5 stars.
- Lisa Ferri
Thank you for your kind words about Derrick and Precision! We appreciate your business!
Product:
Ellicott City, MD
Mike did good work, efficiently and pleasantly. My one concern is that the price was misrepresented by the dispatcher who scheduled the visit. I understood this to be a $49 service call. Mike told me that there was also a $70 labor charge. Dispatchers should be more straightforward about all of the costs. (If I had known that it would involve only straightening the sensors and doing routine maintenance -- oiling the chains, slightly adjusting other things -- I might have thought twice about a $135 call.)
- Scott Casper
Thank you for your review. Unfortunately, the folks that answer the phones are not in your garage when they quote a price. That is the reason for the 25 point safety check that is performed by the technician when they arrive. Thank you for your business!
Product:
Ellicott City, MD
Guys came on time. Was able to get appt quickly. Technicians were so nice and helpful.
- Charles Brown
We appreciate your business!
Product:
Ellicott City, MD
Garage doors are repaired and operating better than ever. Mike C. is a skilled technician, highly professional, patiently listens to and answers questions, and is just an all around great person to do business with.
- Bill Barron
Thank you for your co meets and your busy
Product:
Selected from Angie's List. It was late on Friday, the other garage door repair dealer was closed for the weekend. You were able to service the next day. The technician, Mike, was top-notch. Professional, polite and explained in detail the operation of my door and how to provide regular maintenance that could help avoid future problems. Interestingly enough, operationally our very noisy door suddenly became quiet after Mike worked on it.
- James Royalty