Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 363 reviews, averaging 4.82 Stars:
Ellicott City, MD
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
Product:
Ellicott City, MD
garage door repair the technician was on time, did a great job. Will call your company again
- Bill Slater
Glad to hear it! Thank you for choosing Precision!
Product:
Ellicott City, MD
Service Technician arrived, as promised, about 3 hours after my first and only call, quickly assessed situation, and efficiently effected the repair. He was courteous, and it was convenient that I could pay by credit card on the spot. He concluded with maintenance tips.
- Don DeGeorge
Glad to hear it! Thank you for choosing Precision!
Product:
Ellicott City, MD
Great website.
- Robert Marsili
thank you!
Woodstock, MD
Showed up and could not find the problem with my unit. Was going to suggest it was the logic board, which had already been replaced, and then was not able to determine what was wrong. Verified the wiring on the board, made sure the door was manually operational, and then said he didn't know what was wrong and suggested I contact the manufacturer. Paid the service fee, for no real service and I'm no better off than when I started.
- Jeff Six
We are sorry we were not able to correct the problem. Our technician still believed it to be a logic board dysfuntion.
Columbia, MD
Mike did an excellent job, as far as I could determine, replacing the garage door springs & safety cables. However, he failed to address the problem of the door rubbing against the top of the frame when it was raised & lowered. That problem caused the door not to close completely, and left a gap of 2-3 inches on one side of the door. This problem only occurred after the spring broke. Mike thought that the frame needed to be planed. But, after I tried planing the wood, I realized that the door was rubbing across 2/3 of the top frame, and there was no way this was the source of the problem, so I contacted Precision Door, again. This time they sent out the installer, Darrell, and Darrell realized that one of the brackets holding the top roller in place had bent significantly enough to cause the rubbing. After he straightened the bracket, the door opened & closed without the rubbing, and the gap at the bottom was reduced to less than an inch on one side.
- Ann Farley
Thank you for allowing us the opportunity to correct any problems you have with your door.
Columbia, MD
Mike arrived around his scheduled time window (called within the window to let me know he would be about 5 minutes late) and he got all my remote openers working. I am thrilled.
- Karen Keane
We're thrilled, as well! Thank you!
Ellicott City, MD
Mike C called ahead and arrived at the time he promised. I called at 11:30am and he had the door fixed by 2pm, same day. Knowledgeable, polite and very efficient. He replaced the springs, lubricated all moving parts, adjusted the door and educated me on how to maintain the system. Thank you for excellent service, Mike and Precision Door! I will recommend your company to friends and neighbors.
- Amy Clemens
Thank you for your kind words. We look forward to serving you again.
Product:
Ellicott City, MD
A service appointment was made just within one day of my call to Precision; Technician Mike C. arrived, on time, and quickly diagnosed/rectified track sensors issue. Doesn
- Mike Schneeberger
Thank you for choosing Precision!
Clarksville, MD
Mike did a great job diagnosing the problem and repairing it quickly. He replaced the cables and pulleys and now the door opens easily. Only charged for the service call which was very nice. Thanks Mike!!
- Peter Kruus
Thank you for taking the time to write about your experience with Precision. We appreciate your comments and your business.
Product:
Clarksville, MD
Technician arrived in the window provided and gave me a courtesy call 1 hour before arrival. Barry explained what I needed and made the cost of each component clear. After completing the repair, he then walked me through what he did. Barry was also kind enough to repair a garage opener light that had not been working for months (at not cost). Overall I was very impressed and would highly recommend Barry and Precision Door.
- Jack Blanchard
Thank you for your comments about Barry and Precision Garage Doors. We appreciate your business!
Product:
Ellicott City, MD
*most accessible company info--very efficient
- Tom and Terri Dickey
Thank you for choosing Precision!
Product:
Ellicott City, MD
Selected from Angie's List. It was late on Friday, the other garage door repair dealer was closed for the weekend. You were able to service the next day. The technician, Mike, was top-notch. Professional, polite and explained in detail the operation of my door and how to provide regular maintenance that could help avoid future problems. Interestingly enough, operationally our very noisy door suddenly became quiet after Mike worked on it.
- James Royalty
Thank you for taking the time to review your service with us. We appreciate your business!
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Elkridge, MD
I truly appreciate the professionalism of your technician Alan. He was on time, upfront about the repairs needed, and offered advice for continued maintenance. Alan was confident from the beginning that he could fix our door and was done in less than an hour! Alan did a great job!
- Kristen Johnson
Thank you for your kind words about Alan and our company. We thank you for your business.
Product:
Clarksville, MD
The technician was very nice and professional. He arrived when he told me he would and did a nice and clean job. Thanks!
- Brian Barn
We appreciate your business and your feedback. Thank you for choosing Precision!
Columbia, MD
Mike E did a great job, he was professional, informative, and left the job site in great condition. If something went wrong again, I would request him by name. Note: Can't believe you don't have Colunmia in your location drop dowm technically the second biggest city in MD.
- William Powers
Thank you for your comments. We do have Columbia in the zip code section. We appreciate your business.
Columbia, MD
Appreciated the same day service...Michael was efficient, knowledgable,
- Susan Stacy
Thank you for your business.
Product:
Hanover, MD
I had the torsion spring repaired on the door. The technician explained everything and did a good job. However I feel the cost was higher than it should be. I've never dealt with a company before that doesn't waive the service fee if the repairs are made. I needed two springs. The total costs was over $500 (including service charge, tax, parts). I feel that it was excessive. Unfortunately it's not easy to get an estimate before they come to your house. I would be thrilled if I hear back from the owner. They have my email address.
- john lantz
Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
5 stars
- Stephen Lescht
Thank you!
Glenwood, MD
Fantastic service! U called at 4:30pm and the service was cometed the next day. Pricing was clear - there were no surprises. Honest, competent and professional service. My neighbor recommended Precision and I plan to do the same.
- Fern Babkes
Thank you for choosing Precision for your garage door needs!
Product:
Dayton, MD
I was skeptical at first... As a business owner, I am VERY particular about other workers. Thank you for not letting me down. The technician was what I look for in my own guys, punctual, knowledgeable and friendly! Even on short notice!! Thank you again!! John Burns
- John Burns
Thank you for your kind words! We appreciate your time and your business. Coming from a fellow business owner, it means a great deal!
Product:
Ellicott City, MD
Great prompt service. Quickly fixed the problem by turning up the power on our craftsman garage door opener. Charged us only the service fee. Thanks!
- Mary Pagan
We appreciate your business! Thank you!
Product:
Ellicott City, MD
We had builder-installed garage doors for over 17 years and they just started acting up recently - the automatic opener would often not be able to close them. My Dad, my son, and I tried various things over several days with no success and finally we called a pro. Mike C. arrived a few hours after we called on a Friday morning. In an hour or so he had replaced the springs and rollers and the doors operate amazingly smoothly now. I'm writing this review a week later and they are still working great. Mike was very professional and easy to deal with. Overall we're very satisfied.
- Robert Craig
We appreciate the kind words about Mike. We try to make sure all of our customers have a pleasant experience with Precision.
Product:
Ellicott City, MD
Mike called about a half hour before arriving well within the two hour window. He diagnosed the problem and did a rebuild and replaced the door opener. He was very courteous and did a great job. The door works so much better and quieter after the service. The only issue at all is the lock on the garage control box does not work to keep the remotes from opening the door.
- Wilbur Hundley
Thank you for your comments and your business. We appreciate our customers!
Product:
Ellicott City, MD
Mike showed up early after a notification phone call. He explained the repair options clearly and concisely, and then proceeded to do a solid and professional job fixing and maintaining our garage doors. Quick, efficient and cleaned up after himself - how could ask for more from someone I hired to do repairs ? I highly recommend this company.
- James Hill
Thank you for your kind words about Mike. Our customers love his professional manner and kind personality. Thank you for choosing Precision!
Glenwood, MD
In September, we had Precision install new springs and rollers on our garage door. After a month, there was still some unevenness in the door
- Joel Goodman
Call us and we will come back out and fix anything that is wrong. We cannot level your garage floor, however.
Clarksville, MD
I was charged for a service call even though the call was to inspect your company
- Peter Kruus
The service call is to come to your home. We have to pay our technicians and maintain our vehicles in this service industry. Thank you for your understanding.
Ellicott City, MD
Excellent service. Mike C showed up on the promised time and explained what needs to be fix and how much it would cost. The entire repair event couldn
- Amir Siddique
Thank you! We hear many positive comments about the work that Mike does, along with his professionalism. We appreciate your business.
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Hanover, MD
Alan was extremely knowledgable and provided excellent customer service. I received 5 Star service for my garage spring repair and overall maintenance.
- Donald Coleman
Thank you for your comments, and especially your business. We love to hear from our customers!
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Elkridge, MD
Michael E was very professional, courtesy and knowledgeable. He worked efficiently and tried to simple and less costly solutions first.
- Lisa Ferri
We appreciate your comments about Mike E and especially your business!
This was a return visit for Mike C. He corrected a problem in March and once again, a different problem, got the door opener unit up and running by replacing the circuit board. This avoided the need to purchase a new unit at this time. The added plus was Precision sent him out on the same day I made the call for service. Happy ending all around. Pleased again!
- Fred Olias