Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 370 reviews, averaging 4.82 Stars:
Ellicott City, MD
We appreciate you business! Thank you!
Columbia, MD
I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.
- Natalie Conway
Thank you for your comments. We appreciate our customers!
Product:
Columbia, MD
Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!
- Laurie Mott
Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
Mike C was the technician and he was fantastic in personality and precise in his work. Mike is obviously a man who loves his job and is very good at it. Several repair issues were present with my overhead garage door, including a broken spring. Mike had it all done and working better than ever in 30 minutes. Very impressed. Will keep Precision's phone number taped to the garage door.
- Clifton Gordy
Thank you for your business and your comments.
Product:
Marriottsville, MD
Precision installed two new garage doors and two new garage door openers on our home. The new garage doors look very nice and are in a carriage house style with supporting hardware. They are very quiet and smooth when opening and have motion sensors to turn on the lighting. We are very happy with the service, they came on time and overall the job took about 5 hours. The technician clearly knew what he was doing and took quite a bit of time to explain all the features and how to use them.
- Rick and Karen
We appreciate your business. Thank you for your comments.
Ellicott City, MD
The tracks on my garage door were accidentally bent on one side causing my garage door to literally roll off the tracks. (Side note.... don't try fixing an overhead door yourself.... its more complicated than you can imagine.) At 5 pm I called and was scheduled for the next morning service. Derrick and his assistant came out. Instantly, Derrick took charge. An outstanding quality! I could tell he had 12 years of experience in Overhead repair and customer service. He communicated what needed to be done and went to work. At each point of the process, he communicated what he was doing and assured me my garage was going to be back to normal. The truth is.... he put it back better than normal. He tightened a few cable wires and now the garage rolls up better than it did before. Derrick Thank you! I will recommend you to anyone who needs garage door service.
- P. R
Thank you for taking the time to review your experience. We appreciate our customers!
Product:
Columbia, MD
The tech finished in about 20 minutes and did a great job. He made sure that we understood how the openers worked.
- Michael
We appreciate your business!
Product:
Columbia, MD
Barry and his partner were efficient and friendly. On installation day, Barry called twice to give me a narrower arrival window and then an estimated arrival time as he drew closer. They solicited my opinion on placement of switches and lights, walked me through testing all the equipment, and cleaned up after themselves.
- Karen Wallace
Thank you for choosing Precision!
Product:
Columbia, MD
My technician was Barry and he did a great job. I don't know much about the technical aspects of my garage door and he made a point to explain how each part works and what maintenance I should do. He was pretty quick to complete the repair and made sure to review everything he did. Barry was friendly, knowledgeable, professional and understands what good customer service is, and he even finished sweeping out my garage for me. I highly recommend.
- Jason Stocknoff
Customers love Barry! Thank you for your business.
Product:
Ellicott City, MD
The serviceman was quick to diagnose the problem. It involved using a screw driver to adjust the opener, he was helpful in giving us suggestions for maintenance. The price seemed a bit high.
- anthony Hebron
Thank you for choosing Precision!
Product:
Glenelg, MD
I needed a garage door and opener repair. Barry the technician who came to do the work was very conscientious, friendly, on time and did a great job. I would highly recommend this company.
- Andrea Shipley
We appreciate your recommendation! Thank you!
Product:
Columbia, MD
Extremely professional and quick service that went above and beyond my expectations. We needed new tension springs and pulleys, and along with the safety inspection, our garage door works better than the day we moved in. Highly recommend Precision.
- James Santa
Thank you!
Product:
Elkridge, MD
I was really pleasantly surprised how quick, professional, and affordable the auto garadge door installation was. Same day service; amazing!!! Thanks, Barry!
- Michael Tadle
Thank you for choosing Precision for your garage door needs.
Product:
Columbia, MD
Technician was on time and called ahead of time to confirm his arrival time. The technician quickly diagnosed the problem and told me exactly what my total cost would be before he did anything. I have dealt with other vendors and this technician far exceeded my expectations. Very professional.
- Neil Johnson
Thank you for choosing Precision!
Product:
Woodstock, MD
Efficient, fast and very knowledgeable tech "Gary". The pricing is very high, however, Gary did tell me pricing prior to work done. If it was summer I would of gotten some quotes.
- Rudy Gil
Thank you for choosing Precision for "top notch" materials and work.
Product:
Ellicott City, MD
I would actually make this 4.5 stars if I could. I called, very last-minute after another garage door repair company canceled on me, late on a day when the weather was particularly brutal and still managed to get someone from Precision to come over and fix our garage that very evening. The work seems to be holding up, and the technician was very pleasant. I am subtracting 1/2 a star because he brought the ladder through our house and took a chunk out of the trim around our dining room entrance (which I now have to sand and repaint) and also because the price seemed a bit high compared to what our research had us expecting. Overall, however, we were grateful for the emergency visit, the work seems well-done, and both the receptionist answering the phones and technician doing the work were very pleasant to work with.
- Shari Youngblood
Thank you for your comments and your business. We are looking into the incident with your trim, as we always try to avoid coming through a home, if possible. I understand Mike offered to fix the damage himself. Our manager will be contacting you.
Product:
Columbia, MD
My garage door was broken and needed to be replaced in an urgent manner. Precision came out in the morning and by 1:00 in the afternoon, I had a new door being installed. Everyone was professional and very timely. Would recommend highly!!
- Kristina Mcdermott
We are happy we could accommodate you in such a quick manner. Thank you for your business.
Ellicott City, MD
5. Barry was awesome and a credit to your compny.
- John Foy
Thank you for your comments and your business.
Product:
Ellicott City, MD
Well, I just had the work done today so I reserve judgment on the product but I CAN say how outstanding the response and service was. Barry was extraordinarily responsive and very service oriented. His attention to detail and focus on informing the customer about all the details of the installation were very much appreciated. He is an ace you need to keep on your staff and orient new team members. Will let you know if I have any concerns about the unit itself. Thx
- Roy Harris
Thank you for choosing Precision for your garage door needs!
Product:
Clarksville, MD
I give 5 stars! Darrell was my technician today. He was very professional and he took his time to diagnose my issue. The garage door was out of balance and he was very thorough in making sure I didn't have any other issues. This is my second time using Precision. I highly recommend them. The first time I was also very pleased with the work.
- Linda Eisenberg
Thank you for your kind words about Darrell. We appreciate your business and look forward to serving you again in the future.
Product:
Ellicott City, MD
Quick, courteous, reasonably priced.
- Jennifer Goldszmidt
We appreciate your business!
Product:
Hanover, MD
Gary, the service man, was very knowledgeable, explained everything to me, and quickly resolved our issue.
- Kendrick Smith
Thank you for your kind words about Garry.
Product:
Columbia, MD
Very thorough job by very knowledgeable technician. Many thanks!
- Marion Thompson
We appreciate your business!
Product:
Fulton, MD
Mike C. did a great job of both explaining what was wrong and fixing the problem. I appreciated the fact that your website identified who the technician would be so that I could identify him by sight. Terrific service, and I will recommend you to anyone!
- Chris Wilcox
Thank you for choosing Precision!
Product:
Woodstock, MD
5 Stars. We have been using Prevision for several years now and we are always able to get a fast appt. Service was excellent and quick & Tech was polite and helpful.
- Ryan
Thank you for your comments and your business!
Product:
Woodbine, MD
Brian arrived within the scheduled time frame, identified the problem and made the necessary repairs within an hour. I would recommend to anyone!
- Jan Zanger
Thank you for your business!
Product:
Columbia, MD
Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks! Mike did a great job. He called when he was on his way to my home and was right on-time . Went beyond the replacement of the worm gear repair to lubricate the track, rollers and hinges on the door. Mike also lighten the door a little by taking a couple of turns on the springs (hopefully this will prevent the problem for occurring again for a long time. he also replaced a light bulb that saving me for getting a ladder out to do it myself. Mike was polite, professional, and answer all my questions. I would have no problem recommending Precision door and Mike to anyone needing service.
- Tim Dalrymple
Thank you for choosing Precision for your garage door needs, and your comments about Mike.
Product:
Woodstock, MD
The work was wonderful, however, the night before the girl told be there was a spot open if I could get someone at the house and when i called back after working to do that they told the person the spot was not available. I called the the girl spoke to her manager and it was made to happen. So all in all, I will give them a 4.5 star.
- Colleen Blough
Thank you for choosing Precision for your garage door needs.
Product:
Columbia, MD
Problem was that the door would only rise about a foot or so. The cause was not self-evident; Darrell went about the diagnosis of the issue in a very logical manner ruling out possible culprits and eventually found the issue to be in the garage door opener itself. After modifying the settings, the door functioned properly.
- Gerald Abbott
Thank you for choosing Precision. We appreciate your comments about Darrell. We look forward to serving your friends and neighbors in the future.
Product:
Ellicott City, MD
Very pleased with service. Showed up as scheduled. Performed thie repair quickly. Reasonable charge. 5 stars.
- colin cox
We appreciate your business. Thank you for choosing Precision for your garage door needs.
Product:
Door broke Saturday and found "Precision Garage Door" on Sunday. Made appointment for first thing Monday. Everything went as planned. Appointment made easy and service was fast. The price seemed high but honestly I never got quote from anywhere else so I'm assuming it would be comparable to other companies.
- Kenny Chung