Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 367 reviews, averaging 4.82 Stars:
Glenwood, MD
Thank you for choosing Precision. We appreciate your comments.
Product:
Hanover, MD
On a Saturday, you never know what happens...yep, the door broke and held my car hostage. Precision to the rescue. They have 24 hour service and someone actually answered the phone. They were at my home within the hour. They were professional, courteous and explained what needed to be done and the prices. They were in and out fast. I would recommend them highly.
- Susan Mocko
We appreciate your kind words about Precision. Garry is an awesome technician and customers love him!
Product:
Columbia, MD
Barry was a true professional who not only fixed the problem (broken spring) but enhanced the "customer experience" by providing insights into proper care and use. He is polite, knowledgeable and definitely an asset to your company. I rate Barry and Precision Overhead Door Service a 5-Star customer service organization.
- Tom J
Our customers love Barry! Thank you for your kind words.
Product:
Clarksville, MD
Repeat customer. Had a good experience with a repair several years ago, so we called Precision again for a recent repair need. We were scheduled right away. Technician notified when on his way and arrived on time. He was courteous and explained everything clearly throughout the repair. He identified the problem right away and gave us a price up front. He completed the repair within the time frame and price quoted. The job was done quickly but not hastily, taking the time to make fine-tune adjustments. Would definitely recommend and will call on them again in the future if needed.
- Pam El-dinary
We love our repeat customers! Thank you for your continued confidence in Precision!
Product:
Woodbine, MD
Really happy that I called Precision Door. Mike C. was on-time, worked quickly, and had my door repaired in no time. He did a check of the other components and let me know what maintenance I should be doing during the year. You will be my only call if anything breaks in the future. Thanks!
- John
Our customers are very happy when Mike shows up to work at their home. He tries hard to provide excellent service! Thank you for choosing Precision!
Product:
Elkridge, MD
The second time in 18 months I've used the company and I couldn't be happier! First we got a new garage door, and now a new opener. I made a call yesterday afternoon and by noon today my problem was solved. Barry was courteous and efficient, a great asset to the company!
- Michelle Devincentz
Thank you for choosing Precision again. We appreciate our customers, and love hearing their comments. Barry is one of the best!
Product:
Columbia, MD
Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.
- John Monroe
Thank you for choosing Precision!
Product:
Clarksville, MD
I was very happy with the online scheduling service. It was fast, courteous, and convenient! I was able to set up an appointment for the very next day, also terrific, and was provided with an estimate. Garry was prompt, courteous, and very knowledgeable. I highly recommend him as well. The one item that surprised me was the substantial increase in cost over the estimate. The work required less than 10 minutes, for which I was charged an additional $75 above the quoted rate. This seems quite high for a surprise additional charge. The $15 coupon on the website could not be applied, which doesn't seem quite right.
- L Smart
Thank you for your comments and your business. Our technicians need to examine your door to determine the right parts that are needed. Sometimes, it involves more expensive springs , parts, etc. We appreciate your business.
Product:
Ellicott City, MD
Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
- Cynthia Smith
Thank you, Thank you! We appreciate your comments about Precision and Mike.
Product:
Columbia, MD
Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
- Devin Williams
We love our Precision customers! Thank you for your business!
Product:
Ellicott City, MD
Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.
- Matthew Bankert
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Jessup, MD
Spring replaced. Rick the technician give me a courtesy call to let me know that he was on his way. When he arrived Rick introduced himself, he was very polite and professional. Rick explained what needed to be replaced and quote me the cost for the replacement parts, once job was completed Rick ask me to check the garage door to see if it was functioning correctly (and it was), he also greased the rollers. Excellent Job Rick!!!!
- JC
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Elkridge, MD
We had a garage door opener replaced and added keypad. We would highly recommend Precision Door and especially Barry as service technician. While they may not be the cheapest company for door service, Precision Door has a Quality product and quality service. We were notified at the time of appointment who our technician would be and saw his picture. Barry let us know upfront the problems, cost and kept us informed during installation.
- Kenneth Byerly
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Columbia, MD
Tech was great even called to say he was running late Very nice and professional guy named RIck.
- Carolyn Mitchell
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Columbia, MD
Precision Doors lived up to their high ratings and awards. Professional service from the phone scheduling to our technician, Barry. It was easy to set up a service appointment, the technician called ahead (as promised) and was on time. He was professional in appearance, attitude, and interactions. Barry was friendly and clearly an expect in the subject matter being discussed. This was an easy and quality company to work with and I'd highly recommend them.
- Beth Denne
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Ellicott City, MD
Quick, professional, and knew exactly how to fix the door. Highly recommended.
- Kenneth Goetz
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Columbia, MD
The service technician who worked on my garage door was very professional and courteous He also knew his job well. I would recommend this company to anyone
- Harrington Jack
We appreciate your kind words, but most of all your business! Thank you!
Product:
Ellicott City, MD
Mike provided a superior level of customer service. Arrived quickly (within 1 hour of my call), was very knowledgeable and resolved my issues with the keypad and remote to my garage door opener quickly. I would highly recommend Mike and Precision Door service to anyone that needs help with their garage door maint needs.
- George Day
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Ellicott City, MD
Nice guy came out first thing in AM as promised. Took one look at the spring and told me I needed to call OverHead Door. Overhead was curious what was special about springs. Took pictures. They're coming first thing tomorrow. They were puzzled why these guys couldn't do it. I do appreciate the honesty of not getting into a job you're not confident you can do.
- Daniel Levine
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Ellicott City, MD
Very professional from the answering of the phone when I called through the completion of the job. Derek E was our serviceman and was great. He called ahead, was prompt, and did a great job. My torsion spring needed tensioning. He suggested new rollers, without any pressure to buy, but I did and am happy for the decision. Would highly recommend this company.
- Tim Facius
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Elkridge, MD
Barry and his helper were efficient and professional.
- Lisa Byrd
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Ellicott City, MD
The technician that came was very knowledgeable and fixed the door springs in a timely manner. I did feel the price was a bit high but then everything is these days.
- Judy Rooney
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Columbia, MD
Thanks so much for your fantastic service! Barry's professionalism was top notch! And Donald did a fantastic job installing my new garage door! You have a GREAT company!!
- Ben Vali
Thank you for using our Precision team!
Product:
Ellicott City, MD
I used Precision for the first time today to repair a nonworking garage door. Mike was the technician and did a thorough job explaining what was wrong and replacing the broken springs and pulleys. He was very professional and got both doors in great shape. Highly recommend Precision for quality service!
- Joan Orcutt
Thank you for your business and your recommendations!
Product:
Woodbine, MD
Experienced technician and speedy service! Very pleased with work that was completed.
- Nikki Barnhill
We appreciate your business!
Product:
Woodstock, MD
Mike did an awesome job..Very professional and efficient... installed a new circuit board, keypad...
- Randi Rosenblatt
Thank you for choosing Precision!
Product:
Ellicott City, MD
Mike was great at explaining how to properly care for your garage and really QUICK at completing the task.
- Jessica Storms
Our customers love Mike! Thank you for your business.
Product:
Ellicott City, MD
Door broke Saturday and found "Precision Garage Door" on Sunday. Made appointment for first thing Monday. Everything went as planned. Appointment made easy and service was fast. The price seemed high but honestly I never got quote from anywhere else so I'm assuming it would be comparable to other companies.
- Kenny Chung
We appreciate you business! Thank you!
Columbia, MD
I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.
- Natalie Conway
Thank you for your comments. We appreciate our customers!
Product:
Columbia, MD
Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!
- Laurie Mott
Thank you for choosing Precision for your garage door needs.
Product:
Barry was very impressive, both from the standpoint of knowledge and technical capability. He explained the problem, potential solutions and the costs associated with the repair. Once a I made a decision regarding the repair Barry quickly selected the required parts and completed the work very quickly. Barry was a complete professional who I would recommend to anyone requiring garage door repair.
- Charles Maiden