Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 357 reviews, averaging 4.81 Stars:
Jessup, MD
We appreciate you! Thank you for your continued business!
Product:
Columbia, MD
Precision installed our doors originally. I work out of my garage for my business so immediate service was a must. We had a cable snap and a roller hinge break. I called them same day it broke and they we're able to come out and fix it! I was extremely impressed that they were able to come out same day. The tech was very polite, worked efficiently and said because they installed the doors, there was no charge for parts. I was only charged for labor. They did an amazing job! If you need any door replacement or repair, these are your go to guys, they are amazing!!!
- Sue Doyle
Thank you for taking the time to review your experience with Precision. We appreciate your business.
Product:
Ellicott City, MD
Rick was very helpful, we had a problem with our garage door openers. It was fixed in minutes Thank you
- Bill Slater
Thank you for your business and your comments.
Product:
Columbia, MD
We are completely satisfied with Precision Door Service - You don't find many business's like this anymore - or at least they are far and few between. From the cost to the professional -quick service . JQ was totally awesome as was Mike ! As I am here caring for my elderly mom I had to move quickly to find a repair service - You are Excellent and we will Remember YOU for future reference. Thank - YOU
- Elleanor Mayer
Thank you for taking the time to review your experience. We are very proud of our company and our employees. We're happy to hear they exceeded your expectations!
Product:
Ellicott City, MD
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly. I would definitely recommend Precision.
- Jinhuan Liu
Thank you for choosing Precision for your garage door needs.
Product:
Hanover, MD
We were very impressed with the prompt, professional service!
- Wayland Comer
Thank you for your kind words about Barry. We appreciate our customers!
Product:
Columbia, MD
5 stars. Mike did a great job. He called to let me know he would be there within the hour. He was courteous, respectful and explained what he was doing. I would definitely recommend Precision.
- Nancy Cole
Thank you for your business and comments about Mike. We appreciate your business!
Product:
Ellicott City, MD
5 Stars! My technician Rick clearly explained the broken spring and options for repair; don't believe the door had ever been serviced, so I elected the rebuild option and was very satisfied at how well the door sounded and performed. Yeah! Thanks Rick -- I will definitely recommend your company to others :-)
- Victoria Schlining
Thank you for your business and your recommendations. We appreciate you!
Product:
Jessup, MD
Rick was very professional and nice, he explained what needed to be repair and the cost before I approved the work. I was very pleased with the work and I did not feel like I was being taken advantage of because I am a senior. Rick was on time and give me a courtesy call when he was on his way. He also give me good advise on how to prevent future damage to my door. (due to my error). Thanks Rick You are the Best
- JC
Thank you for your business and your kind words about Rick. We appreciate our customers!
Product:
Columbia, MD
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly.
- Gerald Larson
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Hanover, MD
I appreciate the time Jordan took out to make sure we had a functional garage. He made sure he checked and double checked everything before having to concede to a higher option for us. He found a stapled wire that saved us a lot of money! On time and courteous. Thank you.
- Donny
We appreciate your kind words about Jordan and Precision. Thank you for your business!
Product:
Ellicott City, MD
Great service. Arrived on time. Found the problem and solution very quickly. Very knowledgeable about the mechanisms of the door.
- Sue Andrews
We appreciate your comments and your business. Thank you for choosing Precision!
Product:
Woodstock, MD
Excellent service and a wonderful technician. I highly recommend Pecision.
- Walter Foster
We appreciate your comments and your business. Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
Brian was absolutely the best. We had a child to pick up and the car with the childseat was in the garage. Brian replaced the spring and was so professional.
- John Lahart
We appreciate your kind words and your business!
Product:
Clarksville, MD
Excellent response and service, very reasonable
- Gary Rubloff
Thank you for your kind words, but especially for your business.
Product:
Ellicott City, MD
Jordan did a great job explaining to me the repairs required to fix my garage door system & providing me the estimate for work. He was very courteous & professional. Very pleased with his service!
- Nick Giuliani
Thank you for your kind words about Jordan and Precision. We appreciate your business.
Product:
Columbia, MD
Mike was professional and very helpful in answering my questions about the installation that was to be performed
- G Franklin
We appreciate you choosing Precision for your garage door needs.
Product:
Columbia, MD
Barry immediately identified the problem and applied a temporary fixed. He also showed me how to eliminate the problem in the future.
- John Whitton
We look forward to seeing you again in the future. Thank you for your business.
Product:
Columbia, MD
My trchnician was polite and efficient in checking the operation of my door and gave me a number of suggestions to keep it in good order.
- Marsha Young
Thank you for choosing Precision!
Product:
Columbia, MD
Barry arrived and quickly assessed the issue I had with my garage door. He explained everything clearly and was extremely knowledgeable. He performed all repairs timely and checked everything prior to him leaving the job. My garage door now operates quieter and smoothly than before. The only reason I am not giving 5 stars is because of the Price. The cost of the work in my eyes was a bit excessive.
- Brian
Thank you for your comments about Barry and Precision. We are a bit higher than others because we use only high quality parts and highly trained technicians.
Product:
Glenwood, MD
Barry was very impressive, both from the standpoint of knowledge and technical capability. He explained the problem, potential solutions and the costs associated with the repair. Once a I made a decision regarding the repair Barry quickly selected the required parts and completed the work very quickly. Barry was a complete professional who I would recommend to anyone requiring garage door repair.
- Charles Maiden
Thank you for choosing Precision. We appreciate your comments.
Product:
Hanover, MD
On a Saturday, you never know what happens...yep, the door broke and held my car hostage. Precision to the rescue. They have 24 hour service and someone actually answered the phone. They were at my home within the hour. They were professional, courteous and explained what needed to be done and the prices. They were in and out fast. I would recommend them highly.
- Susan Mocko
We appreciate your kind words about Precision. Garry is an awesome technician and customers love him!
Product:
Columbia, MD
Barry was a true professional who not only fixed the problem (broken spring) but enhanced the "customer experience" by providing insights into proper care and use. He is polite, knowledgeable and definitely an asset to your company. I rate Barry and Precision Overhead Door Service a 5-Star customer service organization.
- Tom J
Our customers love Barry! Thank you for your kind words.
Product:
Clarksville, MD
Repeat customer. Had a good experience with a repair several years ago, so we called Precision again for a recent repair need. We were scheduled right away. Technician notified when on his way and arrived on time. He was courteous and explained everything clearly throughout the repair. He identified the problem right away and gave us a price up front. He completed the repair within the time frame and price quoted. The job was done quickly but not hastily, taking the time to make fine-tune adjustments. Would definitely recommend and will call on them again in the future if needed.
- Pam El-dinary
We love our repeat customers! Thank you for your continued confidence in Precision!
Product:
Woodbine, MD
Really happy that I called Precision Door. Mike C. was on-time, worked quickly, and had my door repaired in no time. He did a check of the other components and let me know what maintenance I should be doing during the year. You will be my only call if anything breaks in the future. Thanks!
- John
Our customers are very happy when Mike shows up to work at their home. He tries hard to provide excellent service! Thank you for choosing Precision!
Product:
Elkridge, MD
The second time in 18 months I've used the company and I couldn't be happier! First we got a new garage door, and now a new opener. I made a call yesterday afternoon and by noon today my problem was solved. Barry was courteous and efficient, a great asset to the company!
- Michelle Devincentz
Thank you for choosing Precision again. We appreciate our customers, and love hearing their comments. Barry is one of the best!
Product:
Columbia, MD
Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.
- John Monroe
Thank you for choosing Precision!
Product:
Clarksville, MD
I was very happy with the online scheduling service. It was fast, courteous, and convenient! I was able to set up an appointment for the very next day, also terrific, and was provided with an estimate. Garry was prompt, courteous, and very knowledgeable. I highly recommend him as well. The one item that surprised me was the substantial increase in cost over the estimate. The work required less than 10 minutes, for which I was charged an additional $75 above the quoted rate. This seems quite high for a surprise additional charge. The $15 coupon on the website could not be applied, which doesn't seem quite right.
- L Smart
Thank you for your comments and your business. Our technicians need to examine your door to determine the right parts that are needed. Sometimes, it involves more expensive springs , parts, etc. We appreciate your business.
Product:
Ellicott City, MD
Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
- Cynthia Smith
Thank you, Thank you! We appreciate your comments about Precision and Mike.
Product:
Columbia, MD
Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
- Devin Williams
We love our Precision customers! Thank you for your business!
Product:
Once again, I had a more than exceptional experience with Precision. It does not matter whether the customer service rep on the phone, sales person or installer provides you service, it is always outstanding!
- Ashleigh Morrill