Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 370 reviews, averaging 4.82 Stars:
Columbia, MD
Thank you for your kind words and your continued business with Precision. We appreciate our customers!
Ellicott City, MD
Technician came at the beginning of the given time range, did a thorough check of our door mechanism and replaced parts that had broken and that had contributed to the damage of our garage door mechanism. The technician was speedy and courteous.
- Brian and Vivian Stone
Thank you for your kind words about Derrick and Precision. We appreciate your business!
West Friendship, MD
Very prompt service. We are happy with our new garage door openers and the installation. Our technician was John, and he was friendly and knowledgeable. We will definitely use you in the future, and will recommend your company to our friends and family.
- Kevin Cox
We appreciate your kind words about Precision, and particularly about John. Thank you for your recommendations and your business!
Product:
Ellicott City, MD
I was very pleased with how the service call was handled from beginning to end. When I had a problem with making an appointment to have a garage door tune-up later in the month, the person went ahead and fit me in that week. Derrick showed up a little late that day (some jobs took longer than expected) but the company had called me twice earlier to warn that he was delayed and Derrick himself apologized for being late. Then he got right to work and did a tune-up plus ... after consulting with me ... replaced the "rollers" on the garage door. The door now opens really smoothly and quietly.
- leah laurange
We try to make sure our customers are informed and satisfied. Thank you for your business.
Jessup, MD
Although the timeframe window was not met, I did receive a call stating that the tech was running late. Derrick arrived and assessed the repairs needed for the garage door. Gave us a reasonable price, was professinal and did a great job pretty quickly. I'm satisfied and would recommend Precision to others.
- Jacqueline Brown
We appreciate your comments and your business!
Columbia, MD
Derrick conducted a Garage Door Tune-up and installed Ultra Quiet Rollers. He provided the results after his 25-point Safety Checklist inspection, and recommended a lubrication schedule. He was very informative and professional at all times - outstanding customer service and care. I will contact Precision in the future for any garage door issues.
- James Parks
Derrick makes a point of explaining all necessary work to his customers. Thank you for your business!
Ellicott City, MD
Derrick was very pleasant, but unfortunately my opener went crazy right after he left. Kept opening and closing on its own.
- John Kassab
Thank you for your comments regarding Derrick. He is an outstanding technician. I spoke with him about this matter. He informed me that you had ordered your own circuit board and could not get the remotes programmed. He programmed the remotes as instructed. Derrick is going to order the proper circuit board and install it. There is a possibility that the board you installed was not done correctly. Please return and review us again once this is corrected.
Columbia, MD
The work performed was fine. The prices, however, were not. $125 per spring? $35 per safety cable? I understand that your price builds in labor, but I can buy the same springs for $25 online. Given those prices and the time required to install the pair of springs, I calculate a labor/ overhead rate of $200/ hour. I'm sorry, but I can't see how that rate is justified
- Jon Faul
Mr. Faul, We appreciate your comments, and strive for 100% satisfaction. Please know that the parts you buy online are not the same superior parts we use. Our springs are 30000 cycle springs, where most are 5-10000. We use only superior parts and back them with our warranty, that you will not get online. Our trucks are fully stocked, and our technicians are trained and cried. We carry workmanship comp I durance, which many companies do not,. Without this, the I juried worker could sue you the homeowner. We are not the most inexpensive company, but we stand behind our work, and are licensed and insured.
Columbia, MD
Very courteous and professional.
- tony simmons
Product:
Technicians: Derrick E
Ellicott City, MD
Excellent service; called fifteen minutes before arriving; well mannered gentleman;repairs completed and doors working fine. Thank you.
- Shirley Stewart
Ellicott City, MD
I contacted Pecision late in the morning and Derrick came to the house by 3 PM. Within 30 minutes the broken spring was replaced. Customer Service is top notch starting with initial phone contact through completion of work.
- Craig Wehr
Derrick is an outstanding technician, and we are happy to have him! Thanks for your feedback and your business!
Columbia, MD
Excellent service. Quickly diagnosed the problem and provided several repair options.
- David Silberberg
Columbia, MD
Our installer Barry called me before he arrived on time. He explained alternative scenarios to fix my garage door/opener problems and took the time to answer my questions before the work initiated. Upon completion of the installation, Barry showed me how to operate the unit and helped me configure the opener to my vehicle. Professional service and work!
- Julian Chang
Marriottsville, MD
Prompt, professional and efficient
- Kevin Arber
Ellicott City, MD
Derrick is personable and knowledgable. Helped explain the problem and gave tips to good maintenance.
- Robert Freund
Elkridge, MD
William showed up on time and was completely professional.I had purchased a tune-up through Angies List. I would not hesitate to call them with any future garage door services.
- susan mcguigan
Thank you for your kind words. We appreciate your business!
Product:
Glenelg, MD
We were so happy that we could get our garage door fixed the same day we called. We were unable to get the broken garage door opened on our own and were stranded with our cars stuck in the garage - no school or work. Alan did a great job and we are back in business. Thank you so much!!
- David Acheson
Thank you for your kind words! We hear many positive comments about Alan!
Product:
Clarksville, MD
We recently had an issue with our garage door (broken spring). We called Precision Door and within 24 hours a technician had arrived and repaired the door. Not only were we given 2 different updates about when to expect the technician (The opposite of Comcast...). The technician, Barry, noticed a small change that could be made to reduce the noise and ware and tear on the door and quickly made the changes. Great job!
- stephen braithwaite
Product:
Columbia, MD
Prompt, professional, clean and considerate. Great job overall.
- Brendan Cunningham
Thank you for your review. We appreciate your business!
Marriottsville, MD
Service today was excellent! Timely, professional and efficient. Thanks.
- John Turpin
Thank you for your kind words! We appreciate your business!
Woodstock, MD
We had an intermittent problem with our garage door. I was impressed with the professionalism of Precision from start to finish. I received an email verification of the appointment. The service tech called 15 minutes prior to arrival and was on time. The tech was professional, the Precision truck was spotless, and the problem was fixed. I would highly recommend Precision for any garage door related problems.
- Dana Ferris
Thank you for your kind words and for your business.we are proud of our technicians and our business!
Clarksville, MD
We have been very satisfied from the first phone call to the final install. Will recommend! Thanks for great service!
- C. Roddy
Ellicott City, MD
Excellent service. Thanks for quick response!
- B. James
Cooksville, MD
Very professional, highly competent personable. Derrick was an excellent representative of your company.
- C. Warner
Ellicott City, MD
Great job! I appreciate the courteous and prompt service.
- J. Rawlings
Thank you for your kind words!
Columbia, MD
Derrick is superb!
- G. Getty
Jessup, MD
Very professional and very knowledgeable!
- S. Taylor
West Friendship, MD
Always have excellent service with your company! Your servicemen have been wonderful people to deal with!
- D. Hammamy
Ellicott City, MD
Very professional and courteous staff!
- P. Saraf
Columbia, MD
Techs were hard and courteous workers. They left everything neat and in order.
- V. Zimmer
Our door was installed by Precision a few years ago. This is. The first problem we've had. Derrick was our service technician and was courtious and fast. Door works great again!
- Mark Devault