Read what people are saying
about Precision Garage Door in:
Annapolis Area, MD
Precision Garage Door of Baltimorehas received 172 reviews, averaging 4.85 Stars:
Gambrills, MD
We appreciate your continued business. Thank you for your confidence in Precision.
Product:
Annapolis, MD
Good customer service is hard to come by but Precision's service was outstanding. 5 stars. Thank you Brian.
- Jeanette Robinson
Awesome! Thank you for your comments and your business!
Product:
Crofton, MD
We were not happy with the service you provided. After Gary and his assistant left and we had paid $600 we discovered later in the day that the outside opener did not work. We called and got the run around that Gary could not return to fix our garage. And would fix it the next day when he returned with the battery for our door. Which was not the answer we were looking for and we certainly did not receive good customer service. Our feeling was that we had already paid $600 to your company and now your were not interested in coming back to fix the door. Finally they did return late that evening but Gary refused to get out of the car to look at what was needed to fix the door even when requested. The assistant did fix it as they did not set it up properly when here for the installation - so the door could not be opened from the outside. We also believed we were getting another Lift Master door opener to replace the one we had. But it is not and when I questioned Gary he said well "I told you that the PDS 800 was the one on the truck." Again not helpful at all and we did not know what the PDS 800 was and thought it to be a Lift Master as this was not explained to us by Gary. We have already sent your company a message on this issue and requested a return call as we were having no luck with the folks on the phone. But as of yet we have not been contacted by you. Gregory & Margaret Harper
- Margaret & gregory Harper
Thank you for allowing us to discuss with you and install a lift master opener. We appreciate your business.
Product:
Annapolis, MD
Excellent and friendly service on very short notice. A professional and positive experience from beginning to end. Definitely would call again and recommend to others.
- Kathleen W.
Thank you for choosing Precision!
Product:
Gambrills, MD
Company was great! One call did it all. Showed up on time and installed to perfection. Thank you again for great service!
- Mark Young
We appreciate your kind words about Precision. Thank you for your business!
Product:
Severna Park, MD
Barry arrived on time and got the job done in a professional manner. What more can you ask for?
- Dj Bowman
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Annapolis, MD
5 stars! From the scheduling to the service, the process was easy. The technician was on time and called ahead, he was friendly, and I was impressed by his quick diagnosis and efficient repair. He obviously knew what he was doing. The whole process was a pleasant surprise.
- Mike Sowko
Thank you for your kind words and your business. We appreciate our customers!
Product:
Annapolis, MD
Barry came as per his phone call and quickly fixed/repair broken wires on the sensors. He was very polite and professional.
- Andrew Guyan
Thank you for your business and comments about Barry.
Product:
Gambrills, MD
5-star all around. Prompt, courteous, explained everything. He even helped this vertically challenged person by changing lightbulb in my 9-foot ceiling. My garage door now purrs like a kitten instead of sounding as if it had severe stomach trouble!
- Linda Spevack
Barry tries hard to please all of his customers! Thank you for choosing Precision!
Product:
Arnold, MD
Mike Colette did a great job. Courteous, professional and knowledgeable. Yes, I'll continue to use/recommend Precision Doors. Thanks for making the repair easy. Greg Schmigel
- Greg Schmigel
Thank you for considering Precision for your garage door needs!
Product:
Annapolis, MD
Prompt and polite. I would let your customers know about the high quality springs and their cost. It might be a good idea to offer a second choice for those who cannot afford your first tier product. I was glad to install them, some may need a less expensive alternative.
- Barbara Furlow
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Annapolis, MD
Absolutely top notch service. They came the same day I called, and sent extraordinarily polite and experienced staff to work on the garage door. Barry and Rick explained everything, gave good advice, and went the extra mile to fix loose screws and take care of safety issues. I would recommend them highly.
- Anne Sieling
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Arnold, MD
I picked Precision online because they had a great BB rating and I wanted the repair done as soon as possible. Mike arrived in the 2 hr window specified with a call ahead of time. He was friendly and got right to work. He answered ?s I had, showed me how to maintain the door, and completed the repair expeditiously.
- Diane Monks
We appreciate your kind words, but most of all your business! Thank you!
Product:
Annapolis, MD
I chose your company because I liked your website. I was very happy with the service. The repair man, Brian, called ahead of time and was very prompt. He did a great job repairing the door and explaining things to me.
- Dyan Speaks
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Crofton, MD
Internet
- Herve and amy Bonnet
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Arnold, MD
After calling Precision to have our garage door's broken springs replaced, the technician was at our house an hour and a half later. Quick, knowledgeable and efficient! I will definitely use and refer this outstanding company in the future.
- Sam Heddings
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Annapolis, MD
5 Stars! I was very impressed by the knowledge and experience that the technician had, who serviced my garage door. I would recommend him to anyone getting their garage door fixed! RE. Annapolis, MD
- Richard Estrin
Thank you for choosing Precision!
Product:
Annapolis, MD
Courteous, respectful, prompt, thorough. A totally professional service call.
- Richard Travis
Thank you for choosing Precision!
Product:
Annapolis, MD
I am appalled that you could charge me $49 to tell me that unless I replaced the springs on my door for 500 you couldn't repair/warrant ur work. Today my door is perfect $13 in parts n trustworthy service from a company with honest employees. You should be ashamed to charge a service call fee for such a scam. You wasted a good part of my day for 10 minutes worth of unethical business practices!
- Mary Franks
The $49 is the service charge to come to your home. Our parts are high quality and installed by professionally trained technicians. We don't "bandaid" doors, we fix them properly. We're sorry we didn't do a better job explaining that to you.
Annapolis, MD
Repairman arrived during promised timeframe and was knowledgable, professional and courteous,
- Frank Boyle
We appreciate your business!
Product:
Gambrills, MD
Barry understood my problems immediately. He then explained my options to repair the broken spring and cables. I was extremely comfortable with Barry performing the task. He is very professional and friendly. I high recommend Precision and their technician Barry. Excellent Job!!
- Michael Wilks
Thanks for your business!
Product:
Gambrills, MD
5 Star service! My appointment was scheduled between 12-4pm. The Technician Barry called well in advance of the appointment and showed up promptly at 12:10. Barry surveyed the problem and in detail explained what caused the breakage. He replaced my springs, adjusted the door and my opener. Once done Barry in detail showed me everything he fixed and adjusted. He also provided me maintenance tips on how to keep my door and springs maintainable for longer life. FANTASTIC service!
- Tim Greenwalt
Thank you for your business and your review! We appreciate our customers!
Product:
Annapolis, MD
Mike called to let me know he was on his way. He arrived on time and showed me how to operate the garage doors on the house I just purchased last week. He was very helpful and polite. Thank you Mike!
- Howard Staff
Thank you for your business!
Product:
Annapolis, MD
Brian came to provide follow-up service on our garage door. He was very professional, knew his business, communicated clearly and was obviously committed to making sure the door operated correctly and that I was satisfied. It has been a pleasure to deal with the Precision Door Service.
- Alexander Phillips
We appreciate your business!
Severna Park, MD
The whole experience from making the appointment to the repair work done by Barry was 1st class. The options on the repair work were explained upfront, and Barry quickly fixed the door. The workmanship was neat, and the work area completely cleaned up when the repairs were complete. Barry was helpful, and explained things about both the door and garage door opener that I greatly appreciated. I would highly recommend Precision Garage Door and Barry for your next garage door repair needs.
- Glenn Miller
Thank you for your comments about Barry and Precision Doors. We appreciate your business.
Product:
Crownsville, MD
This was my first garage problem so I didn't know who to call so I did a Google search and found your site. The design of the site and the reviews made me feel your company would be the best for me. When I called for an appointment the person I spoke with was very friendly and professional. My call was later in the evening and I was told I would have a technician at my home around noon the next day. Barry called me to say he was on his way and arrived before noon. Barry was very customer centric and suggested different levels for repairing my door. I was amazed at how quickly he repaired my garage door and the quality of his work. He showed me in detail what he did and even showed me the old parts. I will certainly use your service again if needed and would request Barry. I will also recommend your company to others that may also have a door problem.
- Adam Santavicca
Thank you for taking the time to write a review about Barry and Precision. We appreciate your business!
Product:
Severna Park, MD
First let me start by saying Barry is a fantastic technician! Our garage door has the over the top torsion spring, and when it broke I did not feel comfortable repairing it myself. I called Precision on a Tuesday, expecting to have to wait a few days for a repair, yet they were available as early as next day for a regular non emergency repair! It surprised me as I had made myself free only on that Saturday but good to know they are easily available. Barry came out Saturday and instantly knew what he needed to do and what needed replacing in addition to our spring. I highly recommend Precision! Thanks again Barry!
- Dan Morales
Our customers love Barry! Thank you for choosing Precision!
Product:
Annapolis, MD
Barry wa great , not only did he show up shortly after I called he was professional , very kniwkedgeable, got the garage door fixed and did a Great job.
- Carolyn Duvall
Thank you for your business!
Product:
Annapolis, MD
Cleveland and Dom were pleasent, efficient and professional, moreover the new door glides perfectly - well done!
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Thank you for sharing your comments. We appreciate your business!
Arnold, MD
Our increasingly erratic garage door finally refused to open. Garry's diagnosis was not that the opener had failed, as we thought, but was due to the incorrect size springs that had been put there by another garage door company. Everything now works so much better than it ever has.
- Douglas/ruth Rabin
Thank you for taking the time to review your service. We appreciate our customers!
Product:
Every time I use their service I am fully informed of what they intend to do. When the service is completed they take the time to review how to maintain the repair. Each service man was polite and manerly.
- Rosemary Waldron