Titto was my service agent. He was courteous and knowledgeable. He did a great job explaining what was wrong with my system then reviewing the options available to me. Titto was even helpful with questions about cost. He performed the repairs quickly, instructed me on the use of my new unit then proceeded to assisted with programing the new opener to my car.
It was a stress free experience, except for the cost. But, every effort was made to make that as simple as possible also.