Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 491 reviews, averaging 4.88 Stars:
Phoenix, MD
Reisterstown, MD
Tito Cruz represents your company in a professional and knowledgeable way. He thoroughly explained what was broken and worn on my garage doors and, with approval, went ahead and replaced both springs expertly and efficiently (my observation). Watching him work was like "poetry in motion".. you could tell he had many years of experience and had the right tools. I hope other company techs are as courteous and helpful. Booking an appointment was also efficient and courteous. Company response was 2 days out.. they appear to be in heavy demand. Response time may matter when your car is "trapped" in the garage.
- Lee M
Randallstown, MD
Precision has delivered on their promise of next day, service, and promptness. our repair man was Bobby, and he was very professional, and knowledgeable, showing me exactly what was wrong with our doors, and what future things to look out for so that we can make an educated decision on repairs or replacement for the future.
- Karen Sterling
Owings Mills, MD
I was referred to Precision Door by the Genie Company
- Tesa Sheffield
Pikesville, MD
Bobby did an excellent job!
- Nan Odie
Reisterstown, MD
Tito was fabulous and the job looks great!
- Joseph Smith
Towson, MD
Technician was terrific. Job was done well and in a timely fashion. However the payment process was unacceptable. I always like to use my USAA credit card for jobs like this. Due to an already known billing problem my card was denied. I don’t like inconveniences such as this. Especially when a reputable company such as yours should be able to resolve the matter. USAA card holders are largely represented in the Baltimore/DC metro. Many of whom are probably just as frustrated with a denied card. I hope this company fixes this irritating problem soon. So next time a better review shall be given from a person like me.
- Vincent Lewis
Pikesville, MD
The technician Jay Customer Service was exceptional. He explained everything to me clearly so that I could understand. He explained all of my options as well as the pros and cons. Answered all of my questions and ensured me that everything would be working much better and it is. Everyone was so pleasant from my initial call to schedule my appointment. I really appreciated the call from Amy explaining that the original technician job before coming to me was taking longer than expected and they were able to r/s with another technician. This experience was a breathe of fresh air because now a days no one has great Customer Service anymore.
- Angela Jefferies
Randallstown, MD
Precision Door has serviced my garage door in the past. The company came out on the day that I contacted them. The technician (Bobby) was superb. He explained the issues with my existing motor and indicated how he could fix the door. Upon my authorization he replaced the motor and other necessary components and took the time to program the remote to both vehicles. I was totally happy with his services. Jrick G.
- Rick Gordon
Perry Hall, MD
Tavon was great!
- Stacy Gosmell
Parkton, MD
Tito was extremely professional & thorough. I appreciate the time he took to explain everything.
- R. Miller
Pikesville, MD
Bob was on time and very efficient, polite and responsive to explain all actions and was a perfect example of what any company should strive for in an employee representing a service ! HH
- Henry Holzman
Nottingham, MD
Excellent services
- Edward Shafik
Reisterstown, MD
Quite impressive all the way around. Got an appointment with in 24 hours. Tito was a little early and have a call when he was on his way as was promised by the office staff person. He was vey knowledgeable and took ownership of my issue right away. His suggestions were logical and to my advantage. Cost was very reasonable and the job was finished within an hour or so. Highly recommend this company
- Gary / helene Leviton
Owings Mills, MD
My tech Bobby is very professional and knowledgeable about his job. He fixed my garage door and gave me suggestions about my door. This was my first time I used this company I am very impressed on the service I was provided
- Jeffrey Bolden
Owings Mills, MD
Good Job, Great personal. Thank you
- Henry Sherman
Perry Hall, MD
Great service, Recommend! You will like it.
- Irina Smoot
Cockeysville, MD
Austin was professional and polite. My garage door was fixed the same day I called. It was expensive. Would use them again!!
- Scott Gehring
Product:
Lutherville Timonium, MD
We contacted your company and received a service call within 24 hours. The technician, Tito, explained the issue and had it fixed within an hour and showed us how to maintain our door. We are repeat customers and will continue to contact Precision Garage Door for our needs.
- Eric Schwartz
Reisterstown, MD
The Garage Door Spring died this Morning. Called Precision, they were very helpful with sending a Tech out to my house. They arrived quickly and before the 1-5 window I was quoted!!!! Tito called me when he was on his way to my house. Tito arrived and was very knowledgeable about my issue. He explained to me what needed to be done and completed the work quickly. I feel the price was reasonable! Tito was very professional and personable. I would recommend Tito and Precision to anyone. They also have Military Discounts for Veterans. Great Experience, terrific service from the initial phone call to Tito completing the work!!!!! Thank you Tito for coming to our house on a Sunday to fix our garage door!!!!!
- Bryan Klaput
Perry Hall, MD
Thank you for helping us. Bobby was awesome and very professional fixing our garage. This was our first time using your company and would recommend it to everyone. Thank you Bobby. Kim and Carl Neatrour Jr.
- Carl Neatrour jr
Baldwin, MD
Great service from Teck: Bobby.
- Richard Chaffee
Reisterstown, MD
Bobbi was my technician, and he was excellent! Patiently answered all of my questions, and explained to me good home maintenance that will prolong the life of my door. Will definitely choose Precision the next time I have a problem. Bruce
- Bruce Moore
Towson, MD
“ BOBBY “ did a WONDERFUL JOB. He was pleasant, knowledgeable, patient and kind. Perhaps he was a former BOY SCOUT ????.
- Sandra White
Phoenix, MD
Tito our technician was excellent, very efficient, expalined everything needed, did a thorough job, very pleased with our new garage door opener. Highly recommend Precision to all!
- Mike Moore
Parkville, MD
Called for repair of garage door that wouldn't open. Dakota came out and was great! He replaced the busted huge spring that actually does the heavy lifting. He replaced all the worn out rollers, and tuned the whole system as well. The door itself was still in good shape, so didn't need to replace that. (I appreciated his honesty!) Dakota was quick with the job too - got it all done in less than an hour. I'll definitely use Precision Doors again. And I'll be asking for Dakota - pleasant guy, smart, honest, and knows what he's doing!
- Gene
Product:
Lutherville Timonium, MD
Very quick response time and very professional men came to go repair. Did not try to sell anything unnecessary. Would definitely recommend this company.
- Linda Anderson
White Marsh, MD
Excellent service, serviceman and product!
- Bill Williams
Parkton, MD
NON FIX NONREPAIR!
- Gene Kermisch
Parkton, MD
Thank you so much for your timely response! Chris was GREAT!
- Kelly Subotich
Our garage door cable snapped. Called Precision Garage Door and they had a tech at our house within 24 hours. The tech was competent, professional and was an excellent communicator. Within a few hours the door was fixed. Great customer service!
- Richard Sullivian