Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 438 reviews, averaging 4.89 Stars:
Reisterstown, MD
Nottingham, MD
I was initially disturbed when the tech showed up that the information given to me on the phone was totally inaccurate. Thankfully, the technician Jay was a total professional and explained everything to me. He understood my frustration and provided me several options to repair my doors and bring them up to code. I was very satisfied with the work and Jay stayed into the evening to get the job done to my satisfaction. Jay was an excellent technician and professional. I called several garage door companies prior to Precision and am so glad I did. I strongly recommend calling them if you have any garage door issues.
- Michael Morgan
Lutherville Timonium, MD
Precision is definitely 5 star!! Called on Saturday around noon hopefully to get an appointment early in the week. They were at my house by 1:30 Saturday afternoon. Fast… Dakota did a fabulous job. He called 20 minutes out to let me know when he’d be arriving. He was fast, explained everything, and was great.
- Harvey Hoffman
Product:
Nottingham, MD
They were on time, professional, and had the parts on the truck. The whole repair process went without a hitch. I would highly recommend them. They were here the same day I called. Wow. I wish all contractors were like this.
- Eddie Lampkin
Product:
Owings Mills, MD
We called Precision to look over both our 33 year old garage doors. My wife’s door had a lift spring break, and I wanted to have both doors refurbished if possible. Tito; our Precision Tech arrived Sunday morning on time in the snow, and assessed our doors within 15 minutes. He said our doors and lift motors were in great shape, but all the hardware, other than the tracks should be replaced. He showed us an estimate on his computer, and told us he had all the materials he needed to put our doors back to what they were when new. He said he would bring them up to current safety codes, and lower my maintenance for them as well. He took the time to show me how my roller had failed, and compared his replacement parts with my originals. After he showed me the quality of his parts, we approved the work. It took him about 3 hours to install and adjust all our rollers, cables, springs, and pulleys. For safety, he also installed a containment system for all 4 lift springs. We’ll no longer have to worry about a broken spring doing damage to one of our cars, or my motorcycle. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship far exceeded our expectations. We’re happy with our results, and Tito couldn’t have been more proud of the job he did. He actually took the time to disconnect my wife’s door from its drive system with the emergency pull rope, to show us how easily the door opened by hand. Pride in workmanship is something you don’t always find today.
- Dale Schnepf
Owings Mills, MD
came out and fixed the garage that we thought for sure needed replaced
- Harriett Moskitz
Product:
Owings Mills, MD
The springs on my 24 ye old garage broke. I saw an ad online for Precision Door and scheduled an appointment for the very next morning. The tech was on time, polite, courteous, and professional. I needed more than springs replaced and he had everything in his work van. Highly recommend this company.
- L Mills
Product:
Lutherville Timonium, MD
Great experience from the scheduling to the install! Called in the evening and was able to get an appt for the next day. Tito came on time, explained the issues, gave us options and replaced 2 openers in a few hours. Very professional & fairly priced. I will definitely recommend!
- B&G
Product:
Technicians: Tito C
Towson, MD
Precision was easy to work with and extremely efficient. The technician, Chris, was very kind and did an excellent job. I could not have asked for a better experience.
- Laura Maria
Lutherville Timonium, MD
Chose Precision from TV ad. Very pleased & impressed by the service from the person who answers phone & especially the man (whose name I don’t remember) who did the work. Thank you very much.
- Laurie Shelley
Product:
Reisterstown, MD
Chris fully evaluated the repair required, and since all the parts were on his truck already, he went right to work replacing springs, rollers, cables and pulleys. Very knowledgeable techician, and the automatic garage door is like new again.
- Aj Weiss
Perry Hall, MD
Chris B. performed an excellent install today. Had 2 brand new LiftMaster openers installed within just a couple hours. Great job. A+!!
- Kevin Smith
Product:
Reisterstown, MD
Very pleased with the service Charles provided. He was awesome and very pleasant & provided excellent customer service. I would highly recommend your company to others. Thanks for a job well done. A very satisfied customer.
- Mark Staines
Product:
Pikesville, MD
Strangely, our garage door was opening all by itself, without us using our remote or key pad. This happened several times over a two-day period. We tried deleting the code and reentering a code but that didn't resolve the problem. We contacted Precision and a their very nice and knowledgeable technician, Derrick, was on the scene in a matter of hours. He performed a reboot which seemed to work. But moments later, a close neighbor drove by. To our surprise, our garage door once again seemingly opened all by itself. The mystery started to be solved when Derrick asked us to check with the neighbor who had just opened her garage door. It turned out that our neighbor's car was in the shop for repair and she was given a "loaner" that had a remote. When she used her remote to open her garage door, she unwittingly opened ours as well. Mystery solved. Derrick reset our garage door opener so as to block the interference. Thanks goes again to "detective" Derrick.
- Dianne Goldberg
Reisterstown, MD
Quick service, punctual, friendly and professional, great work quality.
- Myles Uszerowicz
Product:
Reisterstown, MD
I was extremely satisfied with this service their promptnessto the call, and Bro Chris was excellent he took his time and explain the options concerning my garage door and was very patient with me and my million questions. I would not use any other garage service and will certainly pass this company on to my friends and family
- Jackie Jones
Product:
Pikesville, MD
I know nothing about garage doors, except which button to push. When nothing happens, I try to find who to call. This company indicated 24 hour/7 day a week contact availability. I called at 3:15 ish and the operator indicated that Chris would be at my house between 5:30 and 9:30 same day. Already, I'm feeling positive. Then she says, he will call if he can make it earlier, if that's ok. Again a plus. Chris called at 4:00 and said he'd be here in 30 mins and he was. He checked out the problem and explained to me in a way that even I could understand. He offered me 3 different options for repair at different price points. When I asked when the work could be done, he told me--Right now. He started the work at about 5:00 and finished at 7:00. 2 garage doors, explanations, "paperwork" all completed within 4 hours of a phone call. SUPER. Highly recommend.
- Sandy Cerato
Randallstown, MD
Thank you Precision Door for the quality service I received. I am more than happy with the product and the service your technician provided..... Thank you very much it's a pleasure doing business with you.
- Franklin Scott
Pikesville, MD
I am very happy with the work they did / the person was very courteous- kept me updated about what he is doing and the progress / I will use them again if needed
- Sebastian John
Pikesville, MD
I was impressed with your tv. ads and in a desperate situation since I couldn't get my garage door to open. Your timely response was amazing and it was fixed in the most professional manner.
- Ronnie Footlick
Reisterstown, MD
Keith was everything stated in his bio. He was prompt, courteous, and professional. He called ahead of the appointment as well as when he arrived. Keith explained the issues with my garage door and the options I could decide to go with. I appreciate the time he took to explain the repair process as well as what I needed to maintain the integrity of my garage doors.
- Lori Young
Product:
Pikesville, MD
Called in advance. On time. Derrick was knowledgeable, helpful and courteous. Called on Saturday and a person answered the phone and set up the appointment. Would definitely recommend.
- Christine
Cockeysville, MD
Charles Thayer, one of your service representatives, came to my house today. He called a half hour ahead, which was courteous, and he was better than on time! He was kind, polite , efficient and honest… I give Charles a 5 Star review!!!!!
- Roland Harvey
Owings Mills, MD
Chris, the technician was on time, polite, knowledgeable, and thorough. Precision may not be the lowest price in town, but their service is two cuts above.
- Preston Athey
Pikesville, MD
Chris B was very professional and courteous. I’m very pleased with the garage door repair. I would recommend Precision to all my family and friends. Thank you SJW
- Stanley Wise
Owings Mills, MD
I called early in the morning and by 6:00 I had a new door system! Chris was charming and efficient (a great combination!) and got it done. Thanks so much!
- Vivian Manekin
White Marsh, MD
Chris was completely professional and knowledgeable and informed me about what needed to be done. He completed the work in little time. I highly recommend Chris and the business for anyone needing garage door repair or replacement.
- Jerry-daryl Fletcher
Product:
Owings Mills, MD
Service scheduling is easy and reasonably prompt. Technicians arrive when scheduled. They are professional, thorough, courteous and friendly and knowledgeable.
- Morris Segall
Product:
Lutherville Timonium, MD
Thankfully our garage door broke after we had our cars out. What was more wonderful is the fact that Precision was able to make complete repairs within a 24-hour period, actually a 16 hour. There workers are extremely competent and very mannerly young man. My wife and I are completely satisfied.
- Chuck Smolkin
Owings Mills, MD
Chris did a great job. He diagnosed our issue quickly and was able to resolve it with a tune up of our garage doors. Would definitely use Precision Doors for any future work required.
- Henry Naviasky
I'm very pleased with my technician, he did an excellent job of explaining all of the details that the job would consist of the estimate and time frame. I did do another estimate with another company, it was not a big difference in the estimate but I felt more comfortable with his knowledge in doing the best job in what I needed. I'm giving him a 5* for the relief of not having to call him back months before the contract ended. I'm satisfied customer and would definitely refer him to my relatives, neighbors and friends.
- Dorothy Neal