Garage Door Repair in Baltimore Metro Area - Page 29

Susan Hillis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service was called Tuesday, December 24 with a call that we were unable to open our garage door. Precision informed me that the earliest appointment they had was Thursday, December 26 from 10:30 - 1:30. I took that appointment but proceeded to call two other garage services and wasn't able to get anything earlier than Friday, December 27. Elijah Bowman came around 10:00 and explained the difference between a repair to an old wooden garage door and a new aluminum door. He had information on our door options and explained the different varieties and costs and we selected our new garage door. We were unable to lift our old wooded garage door to get my car out of the garage to go to Western Maryland but Elijah told us he would make some phone calls to see if he could get extra help. Within 30 minutes 3 other employees came to help and we were able to continue out Christmas visits. Thank You Elijah and Precision!

Satisfied New Customer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had called Saturday afternoon after 4 PM asking if there is any one available to replace cables on my garage doors. The receptionist was kind, courteous, and professional. Was informed there was nothing for today, but there was availability tomorrow between 10 and two. Which I accepted. Sunday morning Christopher texted me then within 10 minutes. He called to tell me he was on his way and he’d arrive at 10:30. He arrived on time which was extremely refreshing. I informed him what I needed done. He provided an estimate. Then proceeded to work. Was extremely professional, courteous, and patient as I asked questions for clarifications for my understanding. He never stopped working and he was done by noon. I will recommend this services to family, friends and coworkers.

Mary Maloney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Looking for s detailed service invoice after three requests.

Larry Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Larry Nelson I tell you the tech was outstanding very polite very honest he made me very comfortable making the right decision I will always turn to precision garage door for any garage need. I didn't get the tech name tell him this is Mr. Nelson tell him thank you so much for his advice.

George McKay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door opener was starting to malfunction and not pick up on the remotes or transmitters from our vehicles. Contacted Precision and set up an appt. However, first surprise was that a technician (Chris) was readily available and on the way. Was impressed by this, and how fast the response time was. Chris was friendly, knowledgeable, and maintained professionalism. Chris immediately went about diagnosing the problem and explained throughout my options. Went ahead with replacing the old unit and installing a new unit. Chris gave an estimate of time and was impressed that he maintained that timeline regardless of hiccups along the way. Truly appreciated his time and, prompt explanation and install. Precision will be my go to for any garage related issues due to Chris' friendliness, knowledge, and prompt service. Thank you!

Abdul Hadi Wardak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Sir/Madam, I appreciate your help and referred the garage door. The gentle man who referred the door was very kindness and specialist of his work. Thank you so much,

Daniella Toomey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came out the next day. Chris Brown was a nice young man, who explained everything, even when I didn't understand, he was patient and helpful. My spring and cable were replaced in an hour and I would definitely call again int he future. Thank you!

Elaine Saba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had my garage door fixed by Chris Brown, on a Sunday! Chris was knowledgeable and extremely professional, he’s an asset to your organization.

Harvey Rabinowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very helpful and explained all options

Joanie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision met my expectations & solved my problem. Nick Boughton was very professional, pleasant, courteous & friendly. He had an awesome personality. He also was very helpful in explaining everything to me. And he took the time to answer all my questions. He went right to work on the job & cleaned everything up. He is a great asset to your company. If I ever need your service again, I would definitely ask for him. I was very pleased with your company because of the professional & polite service I received every time I called. Also that you are a local company. Quick response I received was great. Being registered with BBB is very helpful.

Vivian Preston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was professional and communicated well throughout the process. He explained very clearly all options for repair or replacement of parts. He inspected all components of my garage door system. Many documents from the service appointment were promptly provided to me. The area was left clean and neat.

Joe Dominick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jamal arrived on time, was very knowledgeable, very helpful, and got the job done quickly. He arrived within a couple of hours of my call and it couldn’t have gone any better. We replaced some spring and rollers, he tightened our chain, and got everything working again. Our door also makes a lot less noise now. 10/10 would recommend.

Kenneth Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appointment made with ease. Installer called prior to arriving. Problem was diagnosed and repair was suggested. Also the worker discovered a problem with the existing garage door opener do to its age. The suggestion was approved, and the opener was replaced as well as the broken spring. Door is working very smoothly now. The workers were very respectfully to us and our property. No mess left. Would recommend this company to others

John Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything depends on the technician you get. Jamal was our repairman and he was excellent. He explained everything in advance including the costs by item and labor. Very personable. I feel like we had an excellent repair. "Make the call, then ask for Jamal."

Doug McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

About noon our garage door wouldn't close. The cables had come unspooled and it was stuck in the open position. I called Precision and they said someone could come out between 3:30 and 9PM. Their technician, Jamal Crosby, called me at 4:45 and told me he was half an hour away. He arrived exactly when he said he would and quickly inspected the problem and gave me an estimate for the repair. The estimate was reasonable and he said he could complete the work in an hour. 45mins later he was done and everything was working properly. Jamal explained what he believed was the cause of the problem and how I could inspect the door in the future to obtain maintenance before it broke again. He also explained to me how to lubricate the door. Overall my experience was excellent. Jamal was extremely professional and courteous. He arrived when he said he would and completed the repairs professionally and quickly. Jamal is an excellent representative for Precision Garage Door.

dennis whittaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

YOUR TECHNICIAN WAS ON TIME. HE SURVEYED THE PROBLEM. CHRIS SHOWED IN DETAIL WHAT THE PROBLEM WAS AND WHAT IT WOULD TAKE TO FIX IT. I WAS TOLD WHAT THE COST WOULD BE. AFTER TALKIING WITH MY WIFE WE AGREED HAVE DOOR FIXED. CHRIS PROCEEEDED TO REPAIR THE DOOR IN A TIMELY MANNER. THROUGHOUT THE ENTIRE PROCESS YOUR TEC WAS COURTEOS AND PROFESSIONAL.

Curtis Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work done on the garage door was great! Very satisfied! However, the accounting piece of the transaction was not good. I was charged double from what i was supposed to pay and it left me a little stunned, disturbed, and somewhat upset.

Kathy Walton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get same day service thanks to the young lady that took my call. Technician was great. He explained everything and fixed the problem. Very happy with service and would recommend this company to friends.

Brian Hanus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience! Scheduling appointment was very easy and lots of options. Received email and text confirmations after scheduling and a call from technician on way to house. Even was texted a bio of the technician. Tayvon was outstanding and extremely knowledgeable. He thoroughly explained what the issue was with our problem (spring), and how to resolve our issue. He outlined in great detail what the steps were and my options. He very thoroughly explained the different motor options as well. He showed the different specs with our spring issue and eventually went over the pricing options. I couldn’t have asked for a better technician and person to deal with. Tayvon will be my go-to whenever we have to do something with our garage again.

michael keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay did a great job explaining and performing the work needed to repair my garage door springs. Would recommend !

Michele Schaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jared arrived early, was very professional and efficient. He promptly took care of the problem and installed a replacement pad that is doing the job. Thanks to Precision and to their employee, Jared

Marge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was able to have someone come out the same day and repair the garage door. Thank you Elijah for doing a great job!

Jeane Rothschild

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was exceptional. The men where so nice. I would highly recommend precision. Thank you J.R and Corinthian. Jeane Rothschild

Bhavani Kodali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service. Came on time Finish the job Explain the problem And everything taken care of Future management advised All in all a great service

Tencia Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with the work that was performed by the Precision Garage Door technician, (Gerald). The technician was very courteous and professional. He described the cause of the problem we faced with our garage door. He also presented the options to resolve the issue. Gerald did a terrific job in resolving the issue! We are very happy that our garage door works great now! Thank you, Precision Garage Door!

Yasmine Wang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Door Service to repair my garage door opening system. Within a couple of hours, Mr. Jamal Crosby showed up at the door. He carefully evaluated the door and provided several options for repair. He repaired my door quickly and also showed me the defective parts that require my attention for future repair. Jamal is easy to talk to. I highly recommend this company and Mr. Crosby.

Rich Czyzewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, efficient and reasonable cost. Installer found a coupon as well!!!

Matt Watchinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came home from Thanksgiving to a busted garage door, cables all tangled up, stuck closed, nothing you could do about it. Was a bummer way to cap off a great holiday. Called Precision Garage Door, and they had a tech out right away. Jamal Crosby was great, diagnosed the problem quickly, found the most cost effective way to fix it, and took care of the issue in a timely manner. Did great QA, tested everything multiple times, and even looked at my other door to make sure it wasn't going to break the same way. Overall 5 start experience, would call again if something broke.

Vera Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door repair man was Chris.. very knowledgeable about my unit even though my unit was 23 years old.. Gave me a estimate on a new unit which was a very reasonable price Iam glad that I picked Precision Garage Door for the 2nd time..

Jonathan Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response, Gave me three options to choose from. Technician was personable and honest. Great Job will use again