Garage Door Repair in Baltimore Metro Area - Page 30

Sharon Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were customers a few years ago and we were very happy with the service we received.

Young Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a very disappointing experience with Precision Garage Doors. They charged me an outrageous $1,600 just to replace the springs and rollers on one garage door, and then quoted the same amount for each of my other two doors. On top of that, they quoted me an unbelievable $4,700 to replace three garage door openers! At the time, I felt pressured and in a rush to get the work done, but even then, the pricing seemed incredibly high. Recently, I had another company replace all three garage door openers for half the cost that Precision had quoted me. During their inspection, they noted that the springs and rollers on the other two doors that Precision recommended replacing were actually in good condition, and the price Precision quoted me was vastly inflated. Precision may be easy to find in Google searches, but I strongly urge potential customers to be cautious and get multiple quotes before using them. Their prices feel completely unjustified, and I regret not doing more research before moving forward.

Tom Getz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Bobby was great. Extremely professional. His approach to diagnosing the problem was systematic and organized as he went through his checklist of possibilities. His troubleshooting of the problem was right on. The garage door is the quickest it’s ever been. Thanks.

Kim Cutter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed two garage doors last year and we found the company and its technicians to be professional and knowledgeable. Brent provided excellent service today and walked me through each step explaining what he was doing and why. We will definitely request him for future maintenance needs.

Kitty Bolin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 82 years old I could no longer get the garage door to open. Thanks to George Harrison, your tech, I now can. He did a great job and was very professional and personable. As far as your company is concerned I randomly picked you from the internet, and since you were giving me a free estimate I chose you. Plus you were local and with the amount of Tech's you have I thought I wouldn't have to wait for weeks to get it fixed. Next day service was great. I would definitely recommend your company. Thank you for a job well done.

Robert Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito did a fantastic job servicing our garage doors. The doors are much more quiet now. He went above and beyond to make the doors run true. Very happy, great job Tito!

Victoria Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody was great. Removal and installation only took about an hour. No hard sell. Same day appointment. I highly recommend this company.

Geoff Garinther

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah is great, explained our garage door issues clearly then got the work done efficiently

Dana Gruebl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We would not use anyone but Precision. They are always available right away for service, professional, and nice!

Samantha Block

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent was absolutely fantastic! Our garage doors and system are 20 years old and never got maintenance. He was able to get everything fixed back up like new! Prompt arrival, communicative, helped balance needs with budget. We will gladly be calling Brent for all our future garage door needs.

Jerry DiBlasio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, reprogram keyless entry .

Herbert Novitsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a failure in one of my two twenty-one year old garage door openers. Instead of repair (for which parts were not available), I decided to replace both. Although fairly expensive, they did a good job of explaining alternatives. Austin, my installer, did a very professional installation of the two Genie 2128B belt-drive openers with battery backup in approximately two hours. The only issue I had was that only one opener manual was provided and it did not have two Serial Number stickers, only one. I didn't realize that until I went to fill out the Genie online registration for warranty. So, I had to call and request the second S/N sticker information, for which I am currently waiting. Had it not been for this, I would have given a 5-Star rating.

Sharon Carr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated the friendly, helpful, same-day service. They went beyond the required job to also change a lightbulb and lube the garage door. Sharon Carr

Arthur Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tavon was excellent! Very professional, polite, and very informative! Really happy with his kindness and professionalism! Highly recommend! Thanks again Tavon!

Ming & Jacki Chan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tavon was the tech that same out. He was excellent! He explained not only the repair but also how the garage door should work.

Deborah Salinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig (and his trainee, Chris) were excellent and provided outstanding customer service. They arrived on time with an advance text notice!!! They diagnosed the problem and fixed it while they were there. They also offered professional diagnostic services as well as offering options and time estimates for keeping my garage doors operating correctly/safely in the future!!! I will use Precision again and recommend them to my neighbors!

Kathy Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today we had Brent come out and service our garage door. We knew we had a broken spring, but when Brent took a look at our door, he found lots of other things wrong with it. He wrote up three estimates for the work, all based on how much money we wanted to spend to get the door functional. Once we decided, he assured us he would get to work and would be done in an hour. True to his word, one hour later he was done. He explained everything he had done to fix the garage door, and even showed me the old, worn out parts that he replaced. The garage door runs smoother and a lot quieter now that it has been fixed. This is my first experience with Precision Garage Door Service, and I have to say that I am very pleased with the company and its service. If all of their techs are as friendly, knowledgeable, and professional as Brent, I will be sure to call them the next time I need service on my other two garage doors.

Thomas Moody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler and Jared were great! They even offered to bring me coffee/breakfast while en route! That’s mighty cool! They were polite, professional, friendly, and informative. I was given three choices regarding the solutions they could provide and the one that I chose was a perfect fit. I’ll recommend these guys and this company until the cows come home! Very happy in our selection of Precision Garage door. It was a fine choice…

Rich Dimarcantonio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, Quick and very professional service. I highly recommend Precision Door

Lenwood Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was a little hesitant to use Precision. I was very pleased with their service. I received an immediate return call to schedule an appointment. Then I received a call about a cancellation. The appointment was moved up!!! The technicians were very knowledgeable of my problems and immediately service the door!! The garage door was working without any issues!!! Brent and Cody were very personable and resolved the problems with my door!!!! I give an A+ for the job they perform!!!!

Dale Mccloskey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was great and super friendly.

Vivian Richburg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door hadn't been serviced in years. Took a chance and did an online search and found Precision! I was very pleased with my garage door rebuild today, Very knowledgeable and got the job done in a timely manner.

John O'Mara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My compliments to your technician Elijah Bowman on his expertise and professionalism in his job performance. Every detail was thoroughly explained providing various options. The workmanship was excellent and executed in a timely manner. My 50 year old garage door thinks it's brand new,

Rob D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito came to our rescue; our car was stuck in the garage, and we had broken cables and springs. Tito professionally replaced the broken parts within an hour. We were grateful for the 24/7 service considering our emergency was on a Sunday. Highly recommend Precision Garage Door Service for their fast and courteous service.

Brad S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the springs for my garage door broke and Tito was the technician who fixed my problem. He provided excellent customer service and helped me understand exactly how the problem occurred as well as how I will not need to worry about future issues with the replacement parts he installed. Overall, a great experience!

John Walther

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive in making service trips, and the technicians are professional and straightforward. Costs for garage door work seem kind of high, but I haven't done any price comparisons. At this point what's most important is having confidence in the company and the work they do.

Florence Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What a great experience! The two gentleman that serviced the garage door mechanics were both amiable and knowledgeable. They informed me of what went wrong, what the fox was (both short term & long term) and were able to fix it on the spot. They are both a credit to your company.

Sandra Alexis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No one wants a garage spring to break but that happened to us on a Friday late afternoon. I was so relieved to hear someone could come out and fix it over the weekend. Jay was on time and knowledgeable and worked efficiently. He was courteous in our home and asked questions to determine what was going on. It wasn’t a bill we were expecting but when it’s a safety issue, it’s worth it.

Diana Meninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Tito Cruz, arrived on time and quickly and efficiently repaired the door handle. He was very courteous and explained everything that he did.

Linda Arthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service man was very courtesy. He explained everything to me and made sure I felt comfortable with what was going on.