Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1936 reviews, averaging 4.85 Stars:
New Windsor, MD
Chris, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Owings Mills, MD
The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.
- Ellen Levy-gray
Ellen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Westminster, MD
Came on time. Gave an estimate. Completed the job. Very pleasant and professional. Thank you
- Linda Shinderman
Thanks so much for taking the time to leave us a review and for your business.
Windsor Mill, MD
Great service
- Georgetta Robinson
Thanks so much for taking the time to leave us a review and for your business.
Product:
Eldersburg, MD
We called your company last night when our garage door did not work. Your technicians were here in the morning and did an excellent job installing a new opener, springs, cables, etc. in only a couple of hours.
- Samuel Davis
Samuel, Thanks so much for taking the time to leave us a review and for your business. Your time to do so is very much appreciated.
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Ellicott City, MD
Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.
- Bernie
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Annapolis, MD
Barry did a great job. He took time to explain the process in detail. His experience and knowledge are obvious. He is a good man.
- Joseph Davolio
Phoenix, MD
These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!
- Phillip Fratesi
Columbia, MD
Actually I did not choose Precision as your employee gave me an estimate of $704 for a job that should be about $280-$325 - I had done my homework so I knew what the project would cost me.
- Swati Desai
New Windsor, MD
Field Service Technician did the following: 1. Called Ahead to notify of arrival time 2. Removed inoperative door opened 3. Installed New Garage Door Opener 4. Assisted us with Vehicle Transmitter to Opener Programming
- Chris Fiorucci
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Gambrills, MD
Probably the best customer service I ever had.
- Terrence Farmer
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Ellicott City, MD
Fast worker honest respectful highly recommend
- Adolfo Alonzo
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Woodbine, MD
Service Technician (John) VERY professional, courteous, and efficient.Called pre arrival. Price is not Low end, but fairly representative of service industry. New springs, bearings, rollers for 2 doors. John very instructional on future, preventative care. Answered all questions with enthusiasm.
- John Sargeant
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Reisterstown, MD
Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.
- Sharon Vidrine
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Reisterstown, MD
Timely and excellent service. Very knowledgable and extremely courteous technician.
- John Davis
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Gwynn Oak, MD
I would have wanted to give a better review. This was my second time getting service from this company. Again I was disappointed In the time slot they had given me. Once again between 12:00pm - 4:00pm. Just for them to show up at 6:25pm? I called them thru out the day to check on my appointment and same answer was given each time. When I called at 3:35? They said he still had two calls in front of me. I said can you call the tech and verify he will make it. Before she called them I asked if there was a opening the next day, and she said yes between 8am-12pm. I said check with your tech before we make that decision. So in short I waited for the tech. Around 5:45pm? I called again and they said OH HE WILL BE THERE WITHIN 15-20 min. He did show up, the young man apologized for the company and said I was cancelled on his work order. The tech did great work. All he had to do was replace wire cable. 15-20 min and he was done The cost did not match the supplies and labor.
- Jeff Grimes
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Ellicott City, MD
Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.
- Jennifer Neugebauer
Odenton, MD
I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.
- Kyong Kim
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Severna Park, MD
Keith provided excellent service . He did a nice job, neat and quick.
- John Childs
Towson, MD
Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
- Adam Hitt
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Westminster, MD
Garrett was absolutely wonderful. He was polite, worked quickly and efficiently. The company scheduled service quickly. Top notch service all the way around. Would definitely use this company again.
- Eva Coppersmith
Crofton, MD
Tech was very friendly and knowledgeable,did a great job,thank you
- Wanda Sullivan
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Gambrills, MD
The job was completed quickly and my garage door is working fine.
- Marc Felton
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Columbia, MD
you was very professional and friendly explained every thing
- Susan Awad
Monkton, MD
Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.
- George Hoche
Owings Mills, MD
I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.
- Bob Dubit
Annapolis, MD
I called because the reviews of this company were so stellar. The lady that answered the phone was so kind and helpful, and she was able to schedule me for service that same morning. The tech that greeted me on time was also very kind, and went above and beyond to repair my damaged garage door and even taught me how to maintain the door in future. He even assisted me in reprogramming the outdoor pass code and tightened a light bulb on my motor I didn't even realize I had! He was thorough in explaining the price of parts, labor, etc.. 12/10 will call again if I need help with my garage door.
- Kaitlyn Rao
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Columbia, MD
Barry was very good. I was impressed with his expertise.
- Juan Pagan
Ellicott City, MD
We were in a pickle, the garage door motor was acting up and we settled on the house the next day. We called and got scheduled immediately. The tech, Derrick arrived, diagnosed the issues and fixed them. He completed some preventative maintenance on the unit and made sure the safety features for the new owners were functioning properly. Derrick was extremely polite and professional. If we were not moving out of the service area, we would make Precision Garage Door our company of choice. Thank you PGD. Ellicott City Chausse's
- Michel Chausse
Baltimore, MD
Great response and fixed the issue quickly. Would recommend if you need any garage door repairs.
- Susan Wilfong
David Gonzales arrived within the prescribed time band, and immediately assessed the door operating issue (belt - door alignment) and had the necessary parts to quickly and effectively make the repair. All worked well and as expected.
- Chris Fiorucci