Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 473 reviews, averaging 4.88 Stars:
Towson, MD
Patrick, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Reisterstown, MD
Needed new motor. Fast and professional service! Outstanding company will use for any future needs.
- Stephen Freedman
Stephen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Product:
Parkville, MD
Very professional, prompt and explained how the repair was going to be completed.
- Angie
Thank you Angie!
Product:
Owings Mills, MD
The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.
- Ellen Levy-gray
Ellen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Phoenix, MD
These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!
- Phillip Fratesi
Reisterstown, MD
Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.
- Sharon Vidrine
Product:
Reisterstown, MD
Timely and excellent service. Very knowledgable and extremely courteous technician.
- John Davis
Product:
Towson, MD
Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
- Adam Hitt
Product:
Monkton, MD
Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.
- George Hoche
Owings Mills, MD
I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.
- Bob Dubit
Owings Mills, MD
Quick response, quick service. Great job will use again.
- Bill Reynolds
Owings Mills, MD
Extremely professional. They care about their work. Derrick is great. Can't say enough good things.
- Ed Dreiband
Reisterstown, MD
We have been customers often of Precision Door for many years. Not only are they competent, responsive, and experts at what they do, they honor their warranties and stand behind their work. We would never consider using another company for our garage door requirements. AND, their prices are extremely fair.
- Anne Gamber
Randallstown, MD
Rick provided great service. Our springs broke yesterday and called for service. Rick came the next day. He explained everything as he went along. Great job!
- Ira Bernstein
Parkville, MD
Rick is very courteous and does not treat you as if you are stupid. Rick gave me a description of everything he was going to do and invited me to watch. Work was completed very quickly and professionally. He told me what to expect from the new spring TTF so that I could keep an eye and ear on it. I thought the spring price was high but that is what it is. I would recommend Precision Garage Door for repairs, no reservations.
- John Cochran
Product:
Pikesville, MD
On time, clearly explained the problem, and fixed it. Rick was also very personable.
- Barbara & PerrynKagen
Pikesville, MD
Precision was on time and the service tech, Rick was professional and knowledgeable. After my garage door opener stopped working Precision was able to do the service the next morning which was wonderful! The motor needed to be replaced and Rick had the unit on his truck and was able to replace it within an hour. Great company!
- Joan Schultz
Product:
Randallstown, MD
I would definitely give a five-star rating for the work done on my garage door, and for the ease and expert performance I was able to witness from the technician.
- Kidane Abraham
Product:
Towson, MD
On-time, friendly, efficient. I appreciated the good deal.
- Rina Rhyne
Nottingham, MD
5+ STARS. Rick was terrific. He was on time, friendly, professional, extremely knowledgeable, and explained everything he was doing in detail. I had problems installing my new garage door opener and Rick solved the problems immediately. He showed me how to take care of the opener and how to solve minor problems going forward. He was very thorough. If all the techs are as good as Rick, Precision has a great group of people. Great job!
- Tom V.
Pikesville, MD
Very reliable, quick response to service call. Rick was courteous and answered any questions we had regarding our issue with the garage door. Would definitely recommend Precision.
- Leonard Kerker
Phoenix, MD
Not happy sitting home all day Monday, when told a technician would be here between 8 and 12, only to get a call at noon saying about 1 and a half hour delay. Was good with that. However, when receiving a call at 3 pm saying not going to make it, need to sit home to wait again the following day, I was not happy. Need better scheduling.
- Dan Guers
Reisterstown, MD
My technician was so nice and informative! Corrected the issue and explained everything to me.
- Liz Bronstein
Towson, MD
The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
- Janine Tucker
Product:
Reisterstown, MD
In these days of telephone trees and long waits it was a surprise and pleasure to talk to a pleasant woman who collected the necessary information and promised service the same afternoon after my spring broke. And Rick impressed and pleased me with his obvious know-how and pleasant manner. I'm a happy camper.
- Louis Nielsen
Product:
Pikesville, MD
Excellent and professional representative of the company. Made me feel confident that it is an expert company. Looking forward to the work the company will perform.
- Deborah Leather
Lutherville Timonium, MD
Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.
- Stephen Meltzer
Towson, MD
Very satisfied. Arrived as scheduled, and fixed in short order.
- Walter Savoye
Product:
Nottingham, MD
I called Precision on a Friday and had an appointment set for Saturday 12:00-3:45. The Tech. called at 11:00 and asked if he could come over early. He showed up at 11:30 and looked at the garage door and gave me a price to replace both springs on the garage door. I knew that the price was going to be high because of reading the other reviews. I like the fact that the Tech was very nice and did not try and sell me other parts but just the parts that were broken. He was fast and got the job done in 20 mins. I don't mine paying more when you get service like this. I will use them again.
- William Fletcher
Product:
Owings Mills, MD
very knowledgeable and attentive!
- Rachel Hess
The Spring on my garage door broke causing the door off track at 5pm. I called Precision and they were willing to send someone out that night. I opted to wait till the morning and they were there on time, walked me through what was broken, fixed it, and showed me what I should be looking for moving forward. The tech, Olaniyi, was extremely polite and professional and I will definitely call Precision again if the need ever arises. Top quality company with top quality services! I would highly recommend Precision!!!
- Patrick Denobrega