Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2113 reviews, averaging 4.85 Stars:
Lutherville Timonium, MD
Manchester, MD
Our door would not stay open when the power was out. Tito took a quick look and instantly knew that the previous installer had used the wrong springs. He made the change and it works perfectly now. Unbelievably quick repair with great customer service.
- Dan _
Nottingham, MD
I wish I could give 10 stars. Tayvon was the most respectful person I’ve met in a very long time. He explained & looked over my entire garage doors. He wasn’t pushy on making me get the service but told me what I needed. What I liked was you had a choice of the best, better or good. When I’m ready to get my garage upgraded, Tayvon is who I’m going to request.
- Kimberly Powell
Lutherville Timonium, MD
Tito was professional and courteous. Explained everything in simple terms, completed the work in less than the time expected, cleaned up afterwards. Very pleased.
- Bruce Cunningham
Cockeysville, MD
Professional, excellent and pleasant. I highly recommend this company!
- Dolores Njoku
Marriottsville, MD
Quickly scheduled repair! Repair personnel very efficient, identified issues quickly and made repair. Provided permanent repair estimate for my future consideration.
- Robert Dubin
Owings Mills, MD
Excellent reviews. Technician was very nice and explained al the necessary work. Prices seemed affordable.
- Jeffrey Goldstein
Catonsville, MD
Excellent service. Brandon did a great job in a timely manner. Very professional and knowledgeable. Thank you!
- Gene Dillard
Middle River, MD
Precision Garage Door was very quick to respond and very professional. Chris C was our technician, and he was very knowledgeable and friendly, He went above and beyond our greatest expectations at a moment when we had no time and could not get an appointment with any other company. Chris was extremely professional, and we will definitely be using Precision & Chris again in the future.
- Sharon Brooks
Baltimore, MD
Austin and Ron were efficient, knowledgeable, honest, and friendly. Thanks so much for the quick fix! Very happy with the result.
- Valerie
Sparks Glencoe, MD
My spring broke on the one garage door and was significantly worn on the other. They came out next day after I called and fixed my issues quickly. the Service was fantastic! Highly recommend.
- Scott Cimino
Pikesville, MD
Technician was competent and friendly. Explained everything in detail and work was performed quickly and efficiently.
- Steve Wasserman
Manchester, MD
I can't say enough good things about my experience with Precision Door Service. The installer was excellent in all ways. Starting with my call to precision to the end of the job it was all handled in not just your typical way but I as a customer was made to feel as if I was important. The receptionist was all the things one would expect and the installer was excellent. I could not have asked for a better experience. Thank you. .
- Charles Keating
Baltimore, MD
I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!
- George Trout
Pikesville, MD
I had the good fortune to have Tito as the technician and his fame had preceded him. He did an excellent job. And explained everything clearly. We have ended up with a better product (though the old Liftmaster lasted 20 years ). Plus he pointed out that the prior installer did not hook up the sensors. Very please with the timeliness, pleasant relationship and very neat work. And he added the new codes to both cars and the remote key pad.
- John Fox
Eldersburg, MD
We are very pleased with the professionalism starting from our phone call into office to get repair work done. Kim was very pleasant and helpful to us. Service technician Tito was absolutely the best! knowledgeable and new exactly what we needed done. He got right to it, very honest and I would recommend Precision to anyone in need of garage door repair.
- David and Brenda Kaiser
Reisterstown, MD
It's not often I feel good about a garage door repair and maintenance. Bobby was great. I learned a lot and he has the best personality.
- Jared Robinson
Towson, MD
Elijah was awesome! He was SO respectful and helpful with explanations. You are lucky you have him as an employee with your company because he represents your company well with courtesy and professional manner and with good work ethic. Precision did indeed meet and exceed my expectations with your quick response, and with a wonderful technician. Thank you so much!
- Roselyn Rogic
Product:
Catonsville, MD
I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.
- Jason Wennet
Baltimore, MD
Some of our neighbors recommended Precision after our garage door chain broke. The call was handled professionally, the service representative arrived exactly on time. He was thoroughly professional, explained all of our options for repair clearly and was a pleasure to deal with. This is a thoroughly professional organization.
- Michael Hendler
Baltimore, MD
Chris was great. Right on time, stayed until the job was done, very professional and fixed the garage door problem. I have worked with precision door before and will certainly call again if I have a problem.
- Susan Tonascia
Baltimore, MD
Davon with Precision did a great job. Curious, fast and thorough!! A fantastic job! Thank you
- Nancy Broadfoot
Manchester, MD
Quick service. Bobby did a great job and gave me all my options for now and in the future without trying to sell me on anything. Also told me how to maintain everything. Door is operating great now. Thanks for the professionalism and service.
- Daniel Huegel
Westminster, MD
What a pleasure to meet Tito! He was friendly and explained everything regarding the garage opener prior to completing the install. We appreciated the prompt service and will definitely refer this company to others. Thank you! Tom and Barbara Westminster
- Tom Hall
Phoenix, MD
Our garage door cable snapped. Called Precision Garage Door and they had a tech at our house within 24 hours. The tech was competent, professional and was an excellent communicator. Within a few hours the door was fixed. Great customer service!
- Richard Sullivian
Reisterstown, MD
Tito Cruz represents your company in a professional and knowledgeable way. He thoroughly explained what was broken and worn on my garage doors and, with approval, went ahead and replaced both springs expertly and efficiently (my observation). Watching him work was like "poetry in motion".. you could tell he had many years of experience and had the right tools. I hope other company techs are as courteous and helpful. Booking an appointment was also efficient and courteous. Company response was 2 days out.. they appear to be in heavy demand. Response time may matter when your car is "trapped" in the garage.
- Lee M
Randallstown, MD
Precision has delivered on their promise of next day, service, and promptness. our repair man was Bobby, and he was very professional, and knowledgeable, showing me exactly what was wrong with our doors, and what future things to look out for so that we can make an educated decision on repairs or replacement for the future.
- Karen Sterling
Owings Mills, MD
I was referred to Precision Door by the Genie Company
- Tesa Sheffield
Brooklyn, MD
Tito was the service technician and adjusted, repaired my door assembly . He also let me take him next door to my neighbors house whom purchased a new door system for his garage.
- Mark Hranicka
Taneytown, MD
Tito was very professional. He arrived on time and in addition to fixing the problem, he found other issues with my garage door and took care of them also. Before leaving he explained what he did and also showed areas that I needed to keep an eye on. Would ask for Tito if I needed repair work to be done again.
- Christine Mort
Overall good experience. I called one morning just for information and by the end of the day I had my new opener installed. Checked that project off my to do list. The tech, Tito was great. He was doing lifting that really needed two people. By the time he was done and pulling out you would have never known that he was there. Left the garage straight and clean.
- Fred Jones