Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1941 reviews, averaging 4.85 Stars:
Eldersburg, MD
Reisterstown, MD
Quick service, punctual, friendly and professional, great work quality.
- Myles Uszerowicz
Product:
Essex, MD
Service couldn’t be better! Keith our technician was excellent, extremely friendly and polite and very knowledgeable, thank you for fixing my door and in the cold and doing such a great job
- Nancy Fischer
Product:
Sparrows Point, MD
Called your shop late yesterday morning. Was told tech would arrive between 3:30 & 7:30. Charles was at the house at around 4:15. He was finished installing a new opener assembly and on his way by 6:30. Great job Charles, I highly recommend your company.
- Alvin Vossler
Catonsville, MD
Keith was very professional and courteous. He discussed all options and made suggestions. It's rare nowadays to get such a hard working person. He's definitely an asset to your company.
- Patsy Jordan
Product:
Reisterstown, MD
I was extremely satisfied with this service their promptnessto the call, and Bro Chris was excellent he took his time and explain the options concerning my garage door and was very patient with me and my million questions. I would not use any other garage service and will certainly pass this company on to my friends and family
- Jackie Jones
Product:
Manchester, MD
Called on Tuesday morning and had a technician arrive in the early afternoon who diagnosed and fix the issue which was under warranty! Tech was professional, knowledgeable and polite.
- Sally Harmon
Taneytown, MD
Great service
- Geneva Hamm
Pikesville, MD
I know nothing about garage doors, except which button to push. When nothing happens, I try to find who to call. This company indicated 24 hour/7 day a week contact availability. I called at 3:15 ish and the operator indicated that Chris would be at my house between 5:30 and 9:30 same day. Already, I'm feeling positive. Then she says, he will call if he can make it earlier, if that's ok. Again a plus. Chris called at 4:00 and said he'd be here in 30 mins and he was. He checked out the problem and explained to me in a way that even I could understand. He offered me 3 different options for repair at different price points. When I asked when the work could be done, he told me--Right now. He started the work at about 5:00 and finished at 7:00. 2 garage doors, explanations, "paperwork" all completed within 4 hours of a phone call. SUPER. Highly recommend.
- Sandy Cerato
Westminster, MD
Garage door repair: 2 springs replaced I was extremely satisfied with the same day service and very impressed with the repair technician, Keith. He was very professional, knowledgeable, efficient in quickly diagnosing the problem and solving the problem (worn springs) with materials on his truck. I am, however, disappointed in the fact that the same springs I previously had replaced by this company had a 10 year warranty (and lasted 12.5 years), now have only a 3 year warranty!
- Linda S.
Product:
Eldersburg, MD
Chris C. did a great job and was courteous, friendly and did an excellent job explaining what needed to be done. He truly is an asset to Precision Doors. We would definitely recommend your Company
- Eileen Sachs
Manchester, MD
Service was fast & professional. The technician, Keith was excellent, a definite asset to the company. He was through & focused on the costumer satisfaction. More companies need representatives like Keith. We will continue to refer precision to other potential customers. Thx, Steve & Mary Zaferes
- Mary or steve Zaferes
Eldersburg, MD
Preston provided exceptional service and was very professional. He installed my new garage door motor and new hardware to replace the old material. I’m glad I used Precision and would recommend them.
- Robbie M
Randallstown, MD
Thank you Precision Door for the quality service I received. I am more than happy with the product and the service your technician provided..... Thank you very much it's a pleasure doing business with you.
- Franklin Scott
Pikesville, MD
I am very happy with the work they did / the person was very courteous- kept me updated about what he is doing and the progress / I will use them again if needed
- Sebastian John
Pikesville, MD
I was impressed with your tv. ads and in a desperate situation since I couldn't get my garage door to open. Your timely response was amazing and it was fixed in the most professional manner.
- Ronnie Footlick
Reisterstown, MD
Keith was everything stated in his bio. He was prompt, courteous, and professional. He called ahead of the appointment as well as when he arrived. Keith explained the issues with my garage door and the options I could decide to go with. I appreciate the time he took to explain the repair process as well as what I needed to maintain the integrity of my garage doors.
- Lori Young
Product:
Westminster, MD
Chris the service technician very courteous and professional thumbs up ???? for being fortunate to have him as a service technician
- Robert Kriel
Product:
Dundalk, MD
Excellent service and done the same day
- Melanie Nichols
Pikesville, MD
Called in advance. On time. Derrick was knowledgeable, helpful and courteous. Called on Saturday and a person answered the phone and set up the appointment. Would definitely recommend.
- Christine
Rosedale, MD
Knew what the problem was right away
- Ane Sarante
Cockeysville, MD
Charles Thayer, one of your service representatives, came to my house today. He called a half hour ahead, which was courteous, and he was better than on time! He was kind, polite , efficient and honest… I give Charles a 5 Star review!!!!!
- Roland Harvey
Owings Mills, MD
Chris, the technician was on time, polite, knowledgeable, and thorough. Precision may not be the lowest price in town, but their service is two cuts above.
- Preston Athey
Finksburg, MD
Called on a Sunday morning. The technician arrive at 1:00pm, exactly on time. Needed repairs were explained very clearly and an estimate was given for the needed work, with available options that I could choose. Work was provided immediately and within 2 hours was completed to my satisfaction. The technician was extremely polite and knowledgeable. I am very please with the work and this company!
- Beth B.
Pikesville, MD
Chris B was very professional and courteous. I’m very pleased with the garage door repair. I would recommend Precision to all my family and friends. Thank you SJW
- Stanley Wise
Catonsville, MD
I highly recommend Precision, especially for us elderly people because they tell you the truth. There is no bait and switch. Mr. Craig was an excellent technician. He said "you don't need this, but you do need that." Or "this will take 15 minutes or 1-1/2" and that's what it took. More important they are nice and respectful. That very important to me. My last LiftMaster was 19 years old and still running great, but I wanted an update and backup battery install because electricity goes out a lot around here. Grade = A+.
- Edward Singleton
Eldersburg, MD
Service was great and was explained in excellent detail. I especially appreciated the options provided. I will recommend and use Precision again. Thank you!
- Dan Ormston
Owings Mills, MD
I called early in the morning and by 6:00 I had a new door system! Chris was charming and efficient (a great combination!) and got it done. Thanks so much!
- Vivian Manekin
Marriottsville, MD
My original complaint was I had a broken spring on my one car garage door. I previously had the same issue 10 years ago for the repair price of $250 which seemed fair. This time around the technician Charles told me I needed not only the spring but end bearings and new cables. The price for this repair shot up to $735. He then tried to sell me 10 sealed nylon rollers for$20 a piece. When I declined he offered to knock off $75. i still declined. i agreed to the spring, bearings & cable because I was leaving that day on vacation & needed to get it fixed before I left. The work took them less than an hour. Charles the tech then attempted to open & close the door but the motor only buzzed and did not move the door. Charles then said I needed a new motor which by this time I was pretty sure this guy was a scammer so I declined and signed off on his spring work happy to get them out of my garage. 5 minutes after they left I removed the belt from the motor & tested it where it worked perfectly. The only problem had been the door carrier had gotten jammed on a bolt when the spring broke. Pretty sure a honest garage door technician would know how to troubleshoot this in 2 minutes. This company appears to try to sell you a bunch of things you don't need and charge you 3 times the price. I will not use these guys ever again.
- Michael Mchale
Product:
White Marsh, MD
Chris was completely professional and knowledgeable and informed me about what needed to be done. He completed the work in little time. I highly recommend Chris and the business for anyone needing garage door repair or replacement.
- Jerry-daryl Fletcher
Product:
The service was excellent! I would have given 5 stars, but we have a two car garage, and only one remote was included with the purchase. I had to purchase the second one separately. Logically two should have been included in the price. I know from previous experience that other companies do include two.
- Harry