Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2033 reviews, averaging 4.85 Stars:
Baltimore, MD
Product:
Reisterstown, MD
9/7/2022 - Great Service from Tito and Precision Garage Door. Tito was the consummate professional, found things that needed service I didn't know about. Absolute Pro job, the garage door is butter smooth now, and much quieter. Highly Recommend this company and will be using them again if necessary.
- Chris Van Winkle
Reisterstown, MD
Derrick was professional & very knowledgeable. I’m glad we chose this company
- Andrew & kelly Talley
Reisterstown, MD
BEWARE!!! GO WITH ANOTHER COMPANY...WAY OVERPRICED LABOR CHARGE wrapped into product prices!!. Had service today for replacement of 2 springs, 3 pulleys and 2 cable wires. Tito quoted cost at $924.00 and if I replaced 12 rollers, with their best rollers, for one single garage door the cost would be $1214.00. The parts themselves costs no way over $250 - $300 dollars in my opinion. However, based on the quoted price, that would make the LABOR charge roughly $600.00 to $900.00 and for a job that only took approx. 1hr to 1 1/2 hour to complete. Tito the technician justification was that based on the skill level of the technician with more than 22yrs experience in repairing garage doors and due to COVID, all pricings are going up. Sorry, not buying that rational or attempted justification for the inflated prices. So basically, a Precision Garage Door Technician will cost a customer a minimum $600 to do one hour of labor work. Per the technician the green colored springs are their very best and cost about $100+ a piece, okay but the remaining LABOR CHARGE WRAPPED INTO THE PRICES OF THE PARTS IS OUTRAGEOUS. ***GO WITH ANOTHER COMPANY FOR YOUR GARAGE REPAIRS *** This company in my opinion is more geared towards commercial business repairs where a company can foot these outlandish & outrages overcharges, but definitely not for the simple residential home customers. Do yourself a favor and get yourself 2-3 estimates from other companies before going this company, unless you just wades of money laying around to spend on pulleys, springs and cables.
- Lolita Buie- knight
Windsor Mill, MD
My technician, Jay Constantine was so confident and so professional that it made not only getting the job done but also paying for the work that much easier. He was patient and overall just a nice and well-manored young man. Jay said to me when he looked at the work that was needed that he would be able to get it done and he definitely did. This young man deserves a promotion for a job well done. Jay Constantine, be blessed and keep up the good work, you will go far in anything that you do because you already have what it takes!
- Charles Jenkins
Randallstown, MD
I’ve used Precision in the past. They gave excellent service. Also the technician yesterday explain in detail what I need to have done. His recommendation was spot on. My door has never work this smooth and quiet before. Great job and and excellent service. Work was done sooner that I expected. thank you very much.
- Anthony Peace
Product:
Gwynn Oak, MD
I called because the other company I used didn’t do a great job on the installation of a new garage door opener. Dakota was very nice and professional. He explained in detail what was wrong and how he could fix it.
- Charlotte Thomas
Catonsville, MD
The tech. was on time, professional, knowledgeable, and friendly. He installed a new motor and rail. He cleaned up when he was finished. Based on my experience I would recommend Precision Door.
- Chance West
Baltimore, MD
Prompt and effective service!! Kyler the installer was great--skilled and a pleasure to work with..Nice job all around. We appreciate it!!
- Gaynell Methvin
Essex, MD
The tech was on time. he was very courteous and offered good advice. i would use them again and definitly recomend,
- Keith Schriefer
Cockeysville, MD
Excellent job. Technician was very knowledgeable and efficient in repairing a malfunctioning garage door.
- Parker Ferguson
Westminster, MD
Estimate for Tornado damage on July 12th. Brandon, the individual from Precision giving me the estimate was very professional, knowledgable, and very personable. He should be viewed as a valuable employee! Look forward to having my garage door replaced! DH
- Dave Humbert
Parkville, MD
From the time I submitted a work order to the final handshake with Dakota, the entire experience was FANTASTIC!. I had work done on my garage door opener and needed new cables, Dakota knocked it out within an hour. He went over every detail of my door and was great to talk with. Highly recommended for sure, Thanks to all involved, Tony
- Tony Pandolfini
Product:
Cockeysville, MD
Fantastic: Tito & Nick were my Techs Called and advised they were on their way. They are friendly while remaining professional. Did a thorough check on garage door opener that had been damaged in a recent horrific storm. It was determine the unit was FRIED. Beyond revival. They explained all that needed to be done, since the unit was pushing ten years old such as replacing the wheels and the pulleys. The door itself was/is in great shape. When done they explained the updated features on the new unit. I am totally happy and satisfied with their demeanor and professionalism.
- Carol Blodnikar
Pikesville, MD
Very pleased by technician’s (Tito Cruz) informative responses and demeanor in dealing with our concerns. Would recommend Precision for any future repairs on our unit.
- Frances Davenport
Owings Mills, MD
We had a great experience today with Derrick who replace our broken garage door spring and got or door back in great condition! We have had relatives who have used Precision in other cities who were also very pleased with their service
- Dawn or john Johnson
Towson, MD
WE had a 40 year system and bobby did a excellent job. Today there not many people you meet that you like right away. Because of Bobby we now have a new system. Thank you Bobby.
- Earl Phillips
Westminster, MD
Jay came out to service our garage door cable problem. He took a look and recommended replacing the cables without trying to sell it. He did a fantastic job and gave me some tips that I didn't know. Jay is one of the best people that I have ever had doing work on my home, he was respectful and informative, based on his professionalism and personable manor I would highly recommend Precision and will give them a call the next time I need service. Thank you Jay for being a great person.
- Michael Wright
Taneytown, MD
Great customer service!!!! Will be using this company after I put it thrifty insurance
- John Roth
New Windsor, MD
The service tech Nick was outstanding, diagnosed and fixed the problem, and explained everything very well.
- Wayne Tracey
Product:
Middle River, MD
Great service! Tito was amazing and did a fantastic job. I would highly recommend using Precision!
- Todd Sherman
Lutherville Timonium, MD
Tito is an excellent professional. Pleasant demeanor, knowledgeable and explained all details and answered all my questions, efficient with evident skill - a pleasure to watch as he got things done!
- Elias Shayas
Pikesville, MD
Always a pleasure to deal with Precision doors.
- Debie Pollekoff
Pikesville, MD
Past pleased customer. Always great service with skilled and courteous technicians.
- Mark Waxman
Owings Mills, MD
Tyler was professional and courteous. He did an efficient and thorough job. I appreciate the quick response to our needs.
- Lawrence Eden
Lutherville Timonium, MD
Service was excellent from the moment my call was answered until Tito pulled out of my driveway. I don't need to tell you that Tito is superb at his job: intelligent, knowledgeable, courteous, explained each step to me before beginning. He presents the image I would want to see if he were working with/for me.
- Richard Walk
Westminster, MD
Our technician, Chris, arrived on time and completed repairs in a timely manner. He did a full safety inspection and was very thorough. Chris was friendly and personable and laid out my repair options clearly and professionally. Thanks so much for excellent service!!!
- Carrie Miller
Owings Mills, MD
So happy with the service we received! Tito C. did a fantastic job with our garage door repair. I really appreciated the same day service and highly recommend Precision.
- Brigit Murphy
Phoenix, MD
Our garage door was really straining and would fully close, but then automatically open again. The technician arrived on time and was a complete pro. He explained what he was fixing and why. I would totally recommend Precision to anyone.
- Chris
Windsor Mill, MD
The technician quickly diagnosed and repaired my problem expeditiously.
- Rhonda Hooks
Great experience. The appointment time was under 24 hours from when I called. The technician, Dakota, evaluated the problem, discussed options and made suggestions for next steps. He had all the parts he needed on the truck and 2 hours later he was done. Satisfied customer.
- Dennis Cole