Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1927 reviews, averaging 4.84 Stars:
Pikesville, MD
Pikesville, MD
I was impressed with your tv. ads and in a desperate situation since I couldn't get my garage door to open. Your timely response was amazing and it was fixed in the most professional manner.
- Ronnie Footlick
Reisterstown, MD
Keith was everything stated in his bio. He was prompt, courteous, and professional. He called ahead of the appointment as well as when he arrived. Keith explained the issues with my garage door and the options I could decide to go with. I appreciate the time he took to explain the repair process as well as what I needed to maintain the integrity of my garage doors.
- Lori Young
Product:
Westminster, MD
Chris the service technician very courteous and professional thumbs up ???? for being fortunate to have him as a service technician
- Robert Kriel
Product:
Dundalk, MD
Excellent service and done the same day
- Melanie Nichols
Pikesville, MD
Called in advance. On time. Derrick was knowledgeable, helpful and courteous. Called on Saturday and a person answered the phone and set up the appointment. Would definitely recommend.
- Christine
Rosedale, MD
Knew what the problem was right away
- Ane Sarante
Cockeysville, MD
Charles Thayer, one of your service representatives, came to my house today. He called a half hour ahead, which was courteous, and he was better than on time! He was kind, polite , efficient and honest… I give Charles a 5 Star review!!!!!
- Roland Harvey
Owings Mills, MD
Chris, the technician was on time, polite, knowledgeable, and thorough. Precision may not be the lowest price in town, but their service is two cuts above.
- Preston Athey
Finksburg, MD
Called on a Sunday morning. The technician arrive at 1:00pm, exactly on time. Needed repairs were explained very clearly and an estimate was given for the needed work, with available options that I could choose. Work was provided immediately and within 2 hours was completed to my satisfaction. The technician was extremely polite and knowledgeable. I am very please with the work and this company!
- Beth B.
Pikesville, MD
Chris B was very professional and courteous. I’m very pleased with the garage door repair. I would recommend Precision to all my family and friends. Thank you SJW
- Stanley Wise
Catonsville, MD
I highly recommend Precision, especially for us elderly people because they tell you the truth. There is no bait and switch. Mr. Craig was an excellent technician. He said "you don't need this, but you do need that." Or "this will take 15 minutes or 1-1/2" and that's what it took. More important they are nice and respectful. That very important to me. My last LiftMaster was 19 years old and still running great, but I wanted an update and backup battery install because electricity goes out a lot around here. Grade = A+.
- Edward Singleton
Eldersburg, MD
Service was great and was explained in excellent detail. I especially appreciated the options provided. I will recommend and use Precision again. Thank you!
- Dan Ormston
Owings Mills, MD
I called early in the morning and by 6:00 I had a new door system! Chris was charming and efficient (a great combination!) and got it done. Thanks so much!
- Vivian Manekin
Marriottsville, MD
My original complaint was I had a broken spring on my one car garage door. I previously had the same issue 10 years ago for the repair price of $250 which seemed fair. This time around the technician Charles told me I needed not only the spring but end bearings and new cables. The price for this repair shot up to $735. He then tried to sell me 10 sealed nylon rollers for$20 a piece. When I declined he offered to knock off $75. i still declined. i agreed to the spring, bearings & cable because I was leaving that day on vacation & needed to get it fixed before I left. The work took them less than an hour. Charles the tech then attempted to open & close the door but the motor only buzzed and did not move the door. Charles then said I needed a new motor which by this time I was pretty sure this guy was a scammer so I declined and signed off on his spring work happy to get them out of my garage. 5 minutes after they left I removed the belt from the motor & tested it where it worked perfectly. The only problem had been the door carrier had gotten jammed on a bolt when the spring broke. Pretty sure a honest garage door technician would know how to troubleshoot this in 2 minutes. This company appears to try to sell you a bunch of things you don't need and charge you 3 times the price. I will not use these guys ever again.
- Michael Mchale
Product:
White Marsh, MD
Chris was completely professional and knowledgeable and informed me about what needed to be done. He completed the work in little time. I highly recommend Chris and the business for anyone needing garage door repair or replacement.
- Jerry-daryl Fletcher
Product:
Owings Mills, MD
Service scheduling is easy and reasonably prompt. Technicians arrive when scheduled. They are professional, thorough, courteous and friendly and knowledgeable.
- Morris Segall
Product:
Westminster, MD
For once...it was just as advertised...pleasant, clear communications and a no pressure approach to the repair. I felt I could trust the workers, Dakota and his partner. I will definitely call again, although as we parted both of us said we didn't want to see each other again. Thanks!
- Jim Moore
Product:
Lutherville Timonium, MD
Thankfully our garage door broke after we had our cars out. What was more wonderful is the fact that Precision was able to make complete repairs within a 24-hour period, actually a 16 hour. There workers are extremely competent and very mannerly young man. My wife and I are completely satisfied.
- Chuck Smolkin
Catonsville, MD
My First time using Precision Door , I would Gove Service Tech Keith D 6 Stars if there was 6 , I had some issues happen after I had Sch my appointment to come and inspect and Lube , So I did call give them a heads up , that this is not only inspection but repair .So new Springs on 2 doors New Rollers on 4 Doors and new Cables on 2 doors Very Neat Job , and the Doors are working great Now , So Big Thanks to Keith .
- Greg Bosley
Product:
Owings Mills, MD
Chris did a great job. He diagnosed our issue quickly and was able to resolve it with a tune up of our garage doors. Would definitely use Precision Doors for any future work required.
- Henry Naviasky
Parkville, MD
Well trained polite and competent service technician. Did a great job and pretty fast.
- Ronald Wood
Product:
Towson, MD
Chris C was doing a great job to fix the garage door. I really appreciate his quick respond and get job done well.
- Hsiu-yu Yang
Middle River, MD
Awesome & reliable job.Chris C.explained everything from the initial estimate & all those advantage of replacing 1 spring to double spring for a wide garage.I do highly recommend to all my neighbors.
- Chris Aquino
Pikesville, MD
Technician was outstanding, extremely efficient. Secured mounting for safety. We are very pleased with the job performance of Christopher.
- Leonard Kerker
Baltimore, MD
Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
- Sue Chapelle
Lutherville Timonium, MD
This is the most outstanding website we have ever consulted; it included a listing of all the cautions we felt needed observing as well a picture of the technician, Chris, who installed our new garage door opener. In addition, Chris explained in detail the reasons for all the work he did, what it would take to make the changes he recommended, what our options might be, and how long the process would take. Outstanding in intelligence, competence, and professionalism, he made this tricky, possibly confusing replacement a truly valuable experience, also explaining the measures that would prevent future problems. We are extremely pleased with the result.
- George Strutt
Product:
Parkville, MD
After calling a no-show company we remembered using Precision several years ago. The rep was able to give us a same-day appointment and also asked if we would be available should a tech become available earlier. Keith Cavazos called ahead and came promptly. He was very professional, knowledgable and friendly. He made his assessment and explained our options thoroughly. After we decided, he completed the installation very fast and efficiently. It was a TOP NOTCH experience from Kelsy (rep) to Keith (tech). We will DEFINITELY recommend Precision to our friends and neighbors.
- Rodney & Ella Curtis
Product:
Pikesville, MD
Commuting with your office personnel is, to say the least, very difficult. Their lack of interest in addressing my concerns was annoying. Finally, I received some satisfaction discussing my issues and agreed to a refund, although meeker; however, after more that a week that credit has not been posted to my Visa acct.
- Eileen Kraft
Baldwin, MD
Anthony arrived ahead of time and did a fine professional job. After the installation he answered all questions and explained the features/operation of the opener.
- Jerry Jung
I am very happy with the work they did / the person was very courteous- kept me updated about what he is doing and the progress / I will use them again if needed
- Sebastian John