Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2110 reviews, averaging 4.85 Stars:
Cockeysville, MD
Product:
Hampstead, MD
We are very pleased with the quick appointment and the excellent service by Tito our technician. Tito was very courteous, friendly and knowledgeable. He called to let us know when he was on the way. He pointed out the broken springs and thoroughly inspected all the other parts of our garage door and opener. He clearly explained and showed us the minimum repairs needed and also additional repairs of worn parts that we might want fixed before they stop working. He gave us a separate estimate for the minimum repairs and the additional repairs. When he was done, he showed us the new remote control and linked it to the wi-fi button in our car. Our door works great now and we're very satisfied with the excellent service by Precision.
- Jackie & Case
Catonsville, MD
Great service - I had one follow up question after the fact and Crystal was able to resolve my concern in minutes. The door works again and it’s never been quieter.
- Kevin H.
Product:
Taneytown, MD
You guys/gals do an exceptional job. Your response is terrific and your professionalism is top-notch.
- Sandy Murray
Lutherville Timonium, MD
We contacted your company and received a service call within 24 hours. The technician, Tito, explained the issue and had it fixed within an hour and showed us how to maintain our door. We are repeat customers and will continue to contact Precision Garage Door for our needs.
- Eric Schwartz
Eldersburg, MD
First-class customer service! Last night, I was inside my garage when the torsion spring broke. I immediately called Precision (just like I did when the same thing happened 10 years ago). Autumn responded by scheduling my repair appointment, and Tito arrived less than 16 hours later. Both employees answered all of my questions in a personable, knowledgeable, friendly, and informative manner.
- Dennis Morgan
Windsor Mill, MD
Chose your company based on pass history of great service & product.
- Milton Smith
Reisterstown, MD
The Garage Door Spring died this Morning. Called Precision, they were very helpful with sending a Tech out to my house. They arrived quickly and before the 1-5 window I was quoted!!!! Tito called me when he was on his way to my house. Tito arrived and was very knowledgeable about my issue. He explained to me what needed to be done and completed the work quickly. I feel the price was reasonable! Tito was very professional and personable. I would recommend Tito and Precision to anyone. They also have Military Discounts for Veterans. Great Experience, terrific service from the initial phone call to Tito completing the work!!!!! Thank you Tito for coming to our house on a Sunday to fix our garage door!!!!!
- Bryan Klaput
Perry Hall, MD
Thank you for helping us. Bobby was awesome and very professional fixing our garage. This was our first time using your company and would recommend it to everyone. Thank you Bobby. Kim and Carl Neatrour Jr.
- Carl Neatrour jr
Westminster, MD
Tito the Precision Door Tech was excellent! We were very pleased with his 'on the way' phonecall and and the efficient manner in which he described his work plan and way forward. Tito explemplified what a professional focused on customer service should be and do. Thank you TITO and Precision door. Our doors are working better than ever!
- Steven & Lavi Sherrill
Westminster, MD
We were stuck with 2 broken garage door springs in the morning with no way to open the garage door-Precision was able to make it to our house by that evening and the technician assessed the issue and had us back up and running in the next hour or so-you couldn’t beat that kind of service! Our technician was very knowledgeable and kept us updated on everything he was doing to correct our problem-thanks!
- Curtis Choplin
Hampstead, MD
Tito expertly restored my 20 yr old doors to better than new. Replaced several parts that had worn out and adjusted doors so there are no more gaps at the threshold. Highly recommend this company.
- Clay Hammett
Baldwin, MD
Great service from Teck: Bobby.
- Richard Chaffee
Baltimore, MD
Very professional and honest! Thank you
- Angela Womack
Taneytown, MD
We called Precision Overhead Garage Door Service because 1 of our 2 garage doors failed & would not close completely. We have been in our home for 29 years and had 2 new replacement garage doors & openers improperly installed 8 years ago. Both doors needed total re-work; springs, rollers, cables, pulleys, and struts. Fortunately both the doors & openers were still is good shape. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship by Tito was totally worth it! Tito did an excellent job! He actually took the time to show my wife how much smoother/quieter the doors operated. We are so happy with the results, we will be calling Tito/Precision Garage Overhead Door Service for an annual inspections. We highly recommend Tito/Precision Door Service to everyone!
- Mark LeBelle
Eldersburg, MD
Our garage door broke, we called for repair, knowing we may just buy a new unit. Jay was the technician and I cannot say enough amazing things about him! He took the time to explain options, we went with battery backed Genie. Jay was so thorough and accommodating throughout the whole process, taking the time to double check our wishes and to make sure there were no questions as he went along. He was super personable (even with our kids!)…some people don’t care about that, but we do! Very rare to come across someone nowadays with impeccable customer service. Jay is a true asset to your company!
- Thomas & Jaime Strickland
Baltimore, MD
I had the fortune to have Chris C. come to our home yesterday evening and today to fix a garage door that’s given us many issues. Chris put in extra hours AND still stuck to his quote. Not many businesses would do the fair and right thing, but Chris C and Precision Door did! Chris was on time both days and did high quality work, as well as showing me how the work done by other companies was done incorrectly and what needed fixed. The stickers from the other companies are gone, and now there’s a Precision Door sticker in its place. The job is done right! Thanks, Chris!
- Wesley Phillips
Catonsville, MD
Excellent Service. Bobby explained that I needed a tune up and other things and he had our garage door running smoothly in no time. I was very happy and will recommend Precision to my friends.
- Norma Angermier
Westminster, MD
Super happy loved my tech Chris he explained everything to me couldn't be any happier I would definitely recommend precision
- Tammy Reisler
Reisterstown, MD
Bobbi was my technician, and he was excellent! Patiently answered all of my questions, and explained to me good home maintenance that will prolong the life of my door. Will definitely choose Precision the next time I have a problem. Bruce
- Bruce Moore
Middle River, MD
The service was fast and very professional. I am pleased.
- Melvin Mcnair pp
Westminster, MD
First time that I needed to have our garage doors serviced and I was very pleased with the service that I received. The service tech Bobby was extremely helpful and very efficient.
- Kevin Koflosay
Westminster, MD
The technician, Tito, is an asset to this company. He was very professional, prompt, diagnosed and fixed the problem efficiently and was spot on. Highly recommend Precision.
- Linda S.
Finksburg, MD
Second time I used precision door. On time & professional. Unfortunately I did not get the tech 's name He did a great job. I highly recommend precision door to everyone
- Darrell Tenney
Baltimore, MD
I contacted Precision when my old springs broke. I did my research first and learned that they do not cut corners and the cure could be expensive but appropriate. Good decision! Their skilled tecnition arrived in one day, on time and spent time discussing options. Decision made and the work was complete same day. Great job. Highly recommended.
- William Carroll
Catonsville, MD
Working with Chris from Precision to assess issues with my outdated garage door track/torsion spring system - they came out same day to inspect, he was able to provide me with a few options to choose from including an option to keep my original wooden door. His team came out 2 days later and replaced my entire track/torsion system. Everything works like a charm and now I have the peace of mind of a up-to-date system built using up-to-date parts. Thank you!
- Zach Bauhaus
Towson, MD
“ BOBBY “ did a WONDERFUL JOB. He was pleasant, knowledgeable, patient and kind. Perhaps he was a former BOY SCOUT ????.
- Sandra White
Phoenix, MD
Tito our technician was excellent, very efficient, expalined everything needed, did a thorough job, very pleased with our new garage door opener. Highly recommend Precision to all!
- Mike Moore
Baltimore, MD
I was very pleased with your company's appointment process. I called for a general service / maintenance appointment because I don't no anything about garage door maintenance. Logic tells me that garage doors have to wear out at some point in time; therefore, something has done to maintain these things. The next morning Tito came to my home and did a great job explaining the problems with my 20 year old garage doors and corrected current and impending problems. He did not feel that we needed to make any major purchases. He recommended general maintenance, replacement of some very important parts and told me what I should be doing to reduce future problems. Tito is very personable and explained everything. Great job communicating his recommendations. I will definitely contact Precision again for future service needs.
- Ron Kaplan
Westminster, MD
Just had a good feeling about your company. Search on internet I decided to go with precision. Tech that came to my house Bobby,was a credit to the company. Great job explaining things that needed to be replaced. Made sure I understood everything he was doing. I will recommend Precision to all the residence in me community. Total of 35 houses. Thank you precision and thank you Bobby
- Ron Phelps
Austin was professional and polite. My garage door was fixed the same day I called. It was expensive. Would use them again!!
- Scott Gehring