Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1980 reviews, averaging 4.85 Stars:
Baltimore, MD
Gwynn Oak, MD
$1600 for new rollers, springs,wire conversion from Wayne Dalton springs. I was ripped off. Haven't found anybody who has paid as much as me. Lesson learned
- Charles Keyes
Reisterstown, MD
Very pleased with the service Charles provided. He was awesome and very pleasant & provided excellent customer service. I would highly recommend your company to others. Thanks for a job well done. A very satisfied customer.
- Mark Staines
Product:
Baltimore, MD
Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
- Dennis Wickenden
Pikesville, MD
Strangely, our garage door was opening all by itself, without us using our remote or key pad. This happened several times over a two-day period. We tried deleting the code and reentering a code but that didn't resolve the problem. We contacted Precision and a their very nice and knowledgeable technician, Derrick, was on the scene in a matter of hours. He performed a reboot which seemed to work. But moments later, a close neighbor drove by. To our surprise, our garage door once again seemingly opened all by itself. The mystery started to be solved when Derrick asked us to check with the neighbor who had just opened her garage door. It turned out that our neighbor's car was in the shop for repair and she was given a "loaner" that had a remote. When she used her remote to open her garage door, she unwittingly opened ours as well. Mystery solved. Derrick reset our garage door opener so as to block the interference. Thanks goes again to "detective" Derrick.
- Dianne Goldberg
Baltimore, MD
Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)
- John Mclucas
Manchester, MD
Dakota and Jay were very knowledgeable, curious and efficient. They listened to my door issues, made suggestions and only replaced what I agreed to. No sales pressure. That was nice for a change. I would call and or recommend them to anyone.
- Michelle Hoffert
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Baltimore, MD
Excellent work done in a timely manner. Would refer company to all.
- Hosea Newby
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Finksburg, MD
I had long heard good things abouit Precision Door Service. Now after just one service call, I am super impressed. Called on a Saturday, not expecting anyone to answer. Not only did I get an answer, but I also was given an appointment for Sunday morning! It gets better. An experienced technician and a trainee arrived even earlier than expected; quickly found the problem; and installed a new belt drive and sprocket kit. Super friendly and professional. Surpassed my expectations, and gained a new customer. I was also very impressed by the names and photos of technicians on the appointment confirmation email.
- James Reger
Eldersburg, MD
The service was excellent! I would have given 5 stars, but we have a two car garage, and only one remote was included with the purchase. I had to purchase the second one separately. Logically two should have been included in the price. I know from previous experience that other companies do include two.
- Harry
Reisterstown, MD
Quick service, punctual, friendly and professional, great work quality.
- Myles Uszerowicz
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Essex, MD
Service couldn’t be better! Keith our technician was excellent, extremely friendly and polite and very knowledgeable, thank you for fixing my door and in the cold and doing such a great job
- Nancy Fischer
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Sparrows Point, MD
Called your shop late yesterday morning. Was told tech would arrive between 3:30 & 7:30. Charles was at the house at around 4:15. He was finished installing a new opener assembly and on his way by 6:30. Great job Charles, I highly recommend your company.
- Alvin Vossler
Catonsville, MD
Keith was very professional and courteous. He discussed all options and made suggestions. It's rare nowadays to get such a hard working person. He's definitely an asset to your company.
- Patsy Jordan
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Reisterstown, MD
I was extremely satisfied with this service their promptnessto the call, and Bro Chris was excellent he took his time and explain the options concerning my garage door and was very patient with me and my million questions. I would not use any other garage service and will certainly pass this company on to my friends and family
- Jackie Jones
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Manchester, MD
Called on Tuesday morning and had a technician arrive in the early afternoon who diagnosed and fix the issue which was under warranty! Tech was professional, knowledgeable and polite.
- Sally Harmon
Taneytown, MD
Great service
- Geneva Hamm
Pikesville, MD
I know nothing about garage doors, except which button to push. When nothing happens, I try to find who to call. This company indicated 24 hour/7 day a week contact availability. I called at 3:15 ish and the operator indicated that Chris would be at my house between 5:30 and 9:30 same day. Already, I'm feeling positive. Then she says, he will call if he can make it earlier, if that's ok. Again a plus. Chris called at 4:00 and said he'd be here in 30 mins and he was. He checked out the problem and explained to me in a way that even I could understand. He offered me 3 different options for repair at different price points. When I asked when the work could be done, he told me--Right now. He started the work at about 5:00 and finished at 7:00. 2 garage doors, explanations, "paperwork" all completed within 4 hours of a phone call. SUPER. Highly recommend.
- Sandy Cerato
Westminster, MD
Garage door repair: 2 springs replaced I was extremely satisfied with the same day service and very impressed with the repair technician, Keith. He was very professional, knowledgeable, efficient in quickly diagnosing the problem and solving the problem (worn springs) with materials on his truck. I am, however, disappointed in the fact that the same springs I previously had replaced by this company had a 10 year warranty (and lasted 12.5 years), now have only a 3 year warranty!
- Linda S.
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Eldersburg, MD
Chris C. did a great job and was courteous, friendly and did an excellent job explaining what needed to be done. He truly is an asset to Precision Doors. We would definitely recommend your Company
- Eileen Sachs
Manchester, MD
Service was fast & professional. The technician, Keith was excellent, a definite asset to the company. He was through & focused on the costumer satisfaction. More companies need representatives like Keith. We will continue to refer precision to other potential customers. Thx, Steve & Mary Zaferes
- Mary or steve Zaferes
Eldersburg, MD
Preston provided exceptional service and was very professional. He installed my new garage door motor and new hardware to replace the old material. I’m glad I used Precision and would recommend them.
- Robbie M
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Randallstown, MD
Thank you Precision Door for the quality service I received. I am more than happy with the product and the service your technician provided..... Thank you very much it's a pleasure doing business with you.
- Franklin Scott
Pikesville, MD
I am very happy with the work they did / the person was very courteous- kept me updated about what he is doing and the progress / I will use them again if needed
- Sebastian John
Pikesville, MD
I was impressed with your tv. ads and in a desperate situation since I couldn't get my garage door to open. Your timely response was amazing and it was fixed in the most professional manner.
- Ronnie Footlick
Reisterstown, MD
Keith was everything stated in his bio. He was prompt, courteous, and professional. He called ahead of the appointment as well as when he arrived. Keith explained the issues with my garage door and the options I could decide to go with. I appreciate the time he took to explain the repair process as well as what I needed to maintain the integrity of my garage doors.
- Lori Young
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Westminster, MD
Chris the service technician very courteous and professional thumbs up ???? for being fortunate to have him as a service technician
- Robert Kriel
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Dundalk, MD
Excellent service and done the same day
- Melanie Nichols
Pikesville, MD
Called in advance. On time. Derrick was knowledgeable, helpful and courteous. Called on Saturday and a person answered the phone and set up the appointment. Would definitely recommend.
- Christine
Rosedale, MD
Knew what the problem was right away
- Ane Sarante
Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.
- Lynn Moriarty