Garage Door Repair in Baltimore Metro Area - Page 20

Lucy Ann Moulthrop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Of course it would be a holiday weekend when the spring on our garage door broke! Consequently, the online search for a service provider began. The Yelp reviews for Precision Door and their service area made them an obvious choice. Their website was user friendly and made it easy to schedule service for a Sunday afternoon. Text confirmations and reminders were sent to my cell. The technician, Christopher Brown, called and asked if he could arrive early. He was very professional and clearly stated what inspection he would provide and how long it would take. Afterwards, he presented several repair options. The choice was made to replace the springs, pulleys, and rollers. All required parts were on his truck and the repairs took less time than estimated. The service, timeliness and professionalism of Precision Door was exceptional . . . especially in this day and age! Personally, I would recommend Chris and Precision Door whole-heartedly.

KENDRA JOHNSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am always able to get a quick turnaround time. I find the techs to be pleasant and knowledgeable. Today, Chris was helpful, kind, and responsive. I am thankful!

Ed Czajkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision Garage Door of Central Maryland before. They replaced one of our two openers a few years ago. They did a fine job then and the unit is performing well, so I decided to return to them for the second door opener. As in the first job, the tech did a great job. He completed the task in about 90 minutes and even checked the first door to make sure it was working properly - which it was.

Larry Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best customer service in a long time! Our technician from Precision Garage Door Service, Jay C., was amazing. On time. Friendly. Knowledgeable. Efficient. Great communications & extremely professional! Authenticity goes a long way, and Precision/Jay were up to the challenge. Helped us out in a pinch when our garage door spring busted. Did it first thing in the morning, next day and super-fast. Highly recommend!!! Thanks again to Jay, and to Precision Garage Door Service.

Scott Harrold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rarely do you find yourself at a loss of words regarding commenting on work done by contractors but here I am shocked by the excellent experience I had with Precision Garage Door ! Your technician Jamal Crosby is a fantastic representative of not only your company but the youth of today. He is a hardworking and very friendly young man. His personality is as such we didn't want him to leave. He is very competent and proud of his work. Jamal completed the installation and repairs quickly and made extra sure we old timers knew how to operate the new remote applications. I cannot say enough kind words about our experiences with this company and wholly recommend them for repairs and new equipment!

Doug Greenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door motor got fried in a lightning strike. Precision had someone here the next day to make the repair and reprogram our keypad and remotes. The service rep was terrific and understood our issue immediately and set the appointment with no hassle at all. Bobbie, the technician, turned up as promised the next morning and did a thorough and careful evaluation of what happened. Suggested that we add a surge protector (a12 dollar item) to prevent the same problem from recurring in the future. And he did a thorough job of re-calibrating the whole system and making sure that everything was working properly. He was professional and easy to deal with. We've used Precision before and have always had the same experience: professional and prompt service from knowledgeable and thorough staff. Truly a well-run and reliable business of the first order!

Theodore Baran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time we had Tito. He is always very transparent with repairs and an estimate. He does excellent work and is efficient. We are super happy with him and his service. Quality work is always done. Thanks Tito

Bill Donovan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repairman arrived as promised and was very responsive to our situation. Polite, thorough and professional. Highly Recommended.

David Zolet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredible job. Our technician, Tyrone, was fantastic. Had the new opener up in about two hours, replacing an old chain drive unit that dated back to about 2006. Expert work. Very patient in demonstrating all the features of the new unit. Very professional and friendly. Couldn't be happier. Recommend Precision and Tyrone very highly!

Bob S. Westminster, MD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door would not open or close a couple of days before leaving town. It needed repaired quickly. Looking at different web sites of the companies that had good reviews, I chose to go in order but stopped at Precision because they could come out the next day. Mr. Cruz, the technician was competent, efficient, professional and personable. The door itself was okay, but all the moving parts needed to be replaced after 21 years. A look at the parts replaced, I am surprised they lasted as long as they did.The door functions better than it ever did. It wasn't just the cables purchased, but the whole system minus the door and brackets. I would highly recommend Precision and Mr. Cruz for any garage door purchase or repair.

James Hampson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We saw your business advertized on tv. Tyler Wasson was the young gentleman that serviced us. He was very friendly n very knowledgeable. He explained everything n we were very happy w results. Thank you very much!

David & Susan Mazzoni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic Job by Micheal and Nick Installed new "Liftmaster" opener - replaced 20+ year old Genie. Micheal and Nick did a great job all around. Highly recommend these guys!

Ike  Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jamal Crosby did and an outstanding job. Excellent technician and competent team leader

Jennifer Merrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, our technician, Tito Cruz displayed the utmost professionalism. He took the time to explain what was needed, presented options without any pressure, and performed a top -notch job. I would highly recommend Precision to any one looking for quality work and service.

Ellen Mckinzie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service. Courteous & professional.

Hugh Scoggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service rendered by the Technician. He was professional, polite and efficient.

Kenneth Stalnaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and informative. Elijah was awesome. Would recommend to anyone

Matthew F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was fast and professional. New door looks great. Especially appreciate the fact that he came out in 100-degree heat!

Marlin Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Cruz was on time and very professional. He explained what he was doing and adjusted the door operation. He gave suggestions for maintaining smooth operation of the garage door.

Diane Caird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Brent was very personable. Enjoyed working with him.

Bill Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have dealt with Precision on several occasions and have always been very impressed. Tyrone was on time for my service need, fixed the problem in a matter of minutes and checked the door function to make sure that it was working properly.

Inna Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito did an excellent job with my garage door repair. I hope he can stop by and connect my Lexus to the new system. Thank you to TIto!

Patricia Dorgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman arrived within 5 hours of when I contacted your company. He knew what the problem was right away and provided the solution. Very pleasant and professional.

Jack Bau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional, problems solved

Steven Gertz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech Chris was very profrofessional

Edward Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision because it seemed like a reputable company. We were right. Our technician, Elijah was prompt, courteous, and knowledgeable. The spring broke on our garage door, Elijah not only checked the problem but did a thorough review of all parts of the door. Since our door was over 20 years old we decided to get many parts replaced. He gave us 3 different estimates prior to beginning his work. He completed all work promptly and neatly. We will recommend Precision to others. Thank you

Marie Schram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to send a technician on the same day as I called. The technician Jay C was informative, professional and efficient. The problem was solved, a second keypad was installed, and I am very satisfied. Would use again.

Nick  Lofaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler J was awesome!

Michael O'Donnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick Response. Total inspection of garage doors. Everything was explained very well. Representatives were courteous and professional.

Dr. Richard Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Brown was the tech. Not only did he work things out to arrive earlier than promised, he EXCEEDED every expectation. So I actually would have wanted to give Chris TEN stars, not just 5!