Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1979 reviews, averaging 4.85 Stars:
Hampstead, MD
Baldwin, MD
Great service from Teck: Bobby.
- Richard Chaffee
Baltimore, MD
Very professional and honest! Thank you
- Angela Womack
Taneytown, MD
We called Precision Overhead Garage Door Service because 1 of our 2 garage doors failed & would not close completely. We have been in our home for 29 years and had 2 new replacement garage doors & openers improperly installed 8 years ago. Both doors needed total re-work; springs, rollers, cables, pulleys, and struts. Fortunately both the doors & openers were still is good shape. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship by Tito was totally worth it! Tito did an excellent job! He actually took the time to show my wife how much smoother/quieter the doors operated. We are so happy with the results, we will be calling Tito/Precision Garage Overhead Door Service for an annual inspections. We highly recommend Tito/Precision Door Service to everyone!
- Mark LeBelle
Eldersburg, MD
Our garage door broke, we called for repair, knowing we may just buy a new unit. Jay was the technician and I cannot say enough amazing things about him! He took the time to explain options, we went with battery backed Genie. Jay was so thorough and accommodating throughout the whole process, taking the time to double check our wishes and to make sure there were no questions as he went along. He was super personable (even with our kids!)…some people don’t care about that, but we do! Very rare to come across someone nowadays with impeccable customer service. Jay is a true asset to your company!
- Thomas & Jaime Strickland
Baltimore, MD
I had the fortune to have Chris C. come to our home yesterday evening and today to fix a garage door that’s given us many issues. Chris put in extra hours AND still stuck to his quote. Not many businesses would do the fair and right thing, but Chris C and Precision Door did! Chris was on time both days and did high quality work, as well as showing me how the work done by other companies was done incorrectly and what needed fixed. The stickers from the other companies are gone, and now there’s a Precision Door sticker in its place. The job is done right! Thanks, Chris!
- Wesley Phillips
Catonsville, MD
Excellent Service. Bobby explained that I needed a tune up and other things and he had our garage door running smoothly in no time. I was very happy and will recommend Precision to my friends.
- Norma Angermier
Westminster, MD
Super happy loved my tech Chris he explained everything to me couldn't be any happier I would definitely recommend precision
- Tammy Reisler
Reisterstown, MD
Bobbi was my technician, and he was excellent! Patiently answered all of my questions, and explained to me good home maintenance that will prolong the life of my door. Will definitely choose Precision the next time I have a problem. Bruce
- Bruce Moore
Middle River, MD
The service was fast and very professional. I am pleased.
- Melvin Mcnair pp
Westminster, MD
First time that I needed to have our garage doors serviced and I was very pleased with the service that I received. The service tech Bobby was extremely helpful and very efficient.
- Kevin Koflosay
Westminster, MD
The technician, Tito, is an asset to this company. He was very professional, prompt, diagnosed and fixed the problem efficiently and was spot on. Highly recommend Precision.
- Linda S.
Finksburg, MD
Second time I used precision door. On time & professional. Unfortunately I did not get the tech 's name He did a great job. I highly recommend precision door to everyone
- Darrell Tenney
Baltimore, MD
I contacted Precision when my old springs broke. I did my research first and learned that they do not cut corners and the cure could be expensive but appropriate. Good decision! Their skilled tecnition arrived in one day, on time and spent time discussing options. Decision made and the work was complete same day. Great job. Highly recommended.
- William Carroll
Catonsville, MD
Working with Chris from Precision to assess issues with my outdated garage door track/torsion spring system - they came out same day to inspect, he was able to provide me with a few options to choose from including an option to keep my original wooden door. His team came out 2 days later and replaced my entire track/torsion system. Everything works like a charm and now I have the peace of mind of a up-to-date system built using up-to-date parts. Thank you!
- Zach Bauhaus
Towson, MD
“ BOBBY “ did a WONDERFUL JOB. He was pleasant, knowledgeable, patient and kind. Perhaps he was a former BOY SCOUT ????.
- Sandra White
Phoenix, MD
Tito our technician was excellent, very efficient, expalined everything needed, did a thorough job, very pleased with our new garage door opener. Highly recommend Precision to all!
- Mike Moore
Baltimore, MD
I was very pleased with your company's appointment process. I called for a general service / maintenance appointment because I don't no anything about garage door maintenance. Logic tells me that garage doors have to wear out at some point in time; therefore, something has done to maintain these things. The next morning Tito came to my home and did a great job explaining the problems with my 20 year old garage doors and corrected current and impending problems. He did not feel that we needed to make any major purchases. He recommended general maintenance, replacement of some very important parts and told me what I should be doing to reduce future problems. Tito is very personable and explained everything. Great job communicating his recommendations. I will definitely contact Precision again for future service needs.
- Ron Kaplan
Westminster, MD
Just had a good feeling about your company. Search on internet I decided to go with precision. Tech that came to my house Bobby,was a credit to the company. Great job explaining things that needed to be replaced. Made sure I understood everything he was doing. I will recommend Precision to all the residence in me community. Total of 35 houses. Thank you precision and thank you Bobby
- Ron Phelps
Rosedale, MD
Very professional ????????????????
- Nadine Lemande
Westminster, MD
Above average customer services!! Thank you.
- Suzanne Albert
Parkville, MD
Called for repair of garage door that wouldn't open. Dakota came out and was great! He replaced the busted huge spring that actually does the heavy lifting. He replaced all the worn out rollers, and tuned the whole system as well. The door itself was still in good shape, so didn't need to replace that. (I appreciated his honesty!) Dakota was quick with the job too - got it all done in less than an hour. I'll definitely use Precision Doors again. And I'll be asking for Dakota - pleasant guy, smart, honest, and knows what he's doing!
- Gene
Product:
Lutherville Timonium, MD
Very quick response time and very professional men came to go repair. Did not try to sell anything unnecessary. Would definitely recommend this company.
- Linda Anderson
White Marsh, MD
Excellent service, serviceman and product!
- Bill Williams
Westminster, MD
I had a an existing garage door modified about a year ago by Precision, to a torsion spring setup. Although it was somewhat expensive in my opinion, the technician was very professional and did a great job. Fast forward to this year, a little more than a year after the installation. I was having an issue with my garage door opener not working. I discovered that the door would not stay open when I tried to open it manually (with the opener disengaged.) I called the company to have a technician come out and adjust the spring tension. When I called, the woman at Precision courteously set me up an appointment for the next day. The technician came out at the very beginning of the four-hour time slot, pushed my car out of the way so he could work ( I had forgotten to move it, and my wife was having trouble as it was a stick shift) and balanced the door. I wasn’t home at the time, but when I can home I tested it out. The door is well-balanced and very easily opens and closes, and stays open and closed when it’s supposed to. Additionally, they didn’t charge me for the service, as it was still under warranty. I am completely satisfied with the product and the support. Fantastic service!
- Chris Naugle
Gwynn Oak, MD
Your technician, Bobby is a very knowledgeable and thorough person. I received same day service. He arrived on site, analyzed and corrected the problem. I would definitely recommend Bobby and Precision Garage Door to family and friends.
- Mitchell Turner
Manchester, MD
Dakota was our technician. He was very professional and knowledgeable. We will ask for him every time we need service. He said it would take about 45 minutes to complete the job and he was right!
- Cheryl Farkas
Rosedale, MD
I found this company on the web called and received an appointment right away they came next day and repaired the cable tension and a couple of other things on the garage door. Very professional technician. Definitely recommend this company if you need service for your garage door.
- Kerri Deshazo
Parkton, MD
NON FIX NONREPAIR!
- Gene Kermisch
Parkton, MD
Thank you so much for your timely response! Chris was GREAT!
- Kelly Subotich
Tito expertly restored my 20 yr old doors to better than new. Replaced several parts that had worn out and adjusted doors so there are no more gaps at the threshold. Highly recommend this company.
- Clay Hammett