Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1927 reviews, averaging 4.84 Stars:
Lutherville Timonium, MD
White Marsh, MD
Excellent service, serviceman and product!
- Bill Williams
Westminster, MD
I had a an existing garage door modified about a year ago by Precision, to a torsion spring setup. Although it was somewhat expensive in my opinion, the technician was very professional and did a great job. Fast forward to this year, a little more than a year after the installation. I was having an issue with my garage door opener not working. I discovered that the door would not stay open when I tried to open it manually (with the opener disengaged.) I called the company to have a technician come out and adjust the spring tension. When I called, the woman at Precision courteously set me up an appointment for the next day. The technician came out at the very beginning of the four-hour time slot, pushed my car out of the way so he could work ( I had forgotten to move it, and my wife was having trouble as it was a stick shift) and balanced the door. I wasn’t home at the time, but when I can home I tested it out. The door is well-balanced and very easily opens and closes, and stays open and closed when it’s supposed to. Additionally, they didn’t charge me for the service, as it was still under warranty. I am completely satisfied with the product and the support. Fantastic service!
- Chris Naugle
Gwynn Oak, MD
Your technician, Bobby is a very knowledgeable and thorough person. I received same day service. He arrived on site, analyzed and corrected the problem. I would definitely recommend Bobby and Precision Garage Door to family and friends.
- Mitchell Turner
Manchester, MD
Dakota was our technician. He was very professional and knowledgeable. We will ask for him every time we need service. He said it would take about 45 minutes to complete the job and he was right!
- Cheryl Farkas
Rosedale, MD
I found this company on the web called and received an appointment right away they came next day and repaired the cable tension and a couple of other things on the garage door. Very professional technician. Definitely recommend this company if you need service for your garage door.
- Kerri Deshazo
Parkton, MD
NON FIX NONREPAIR!
- Gene Kermisch
Parkton, MD
Thank you so much for your timely response! Chris was GREAT!
- Kelly Subotich
Baltimore, MD
The technician arrived as planned, in a clean uniform and truck, diagnosed the problem immediately and was able to fix it in minutes. Who could ask for more?!
- William Paternotte
Finksburg, MD
Mike Brickner was a very efficient and professional. Really appreciated his efforts to diagnose and explain the problem. His ability to quickly correct the problem was extremely helpful. Also was impressed with how quickly you returned our phone call and were able to get your serviceman out to fix the problem.
- Elizabeth Mccormick
Westminster, MD
I was very pleased with my technician Toto. He was professional, knowledgeable and efficient. My garage doors open so smoothly, in a power outage I can disconnect the door with the emergency pull rope and easily open the door by hand. No more calling a neighbor!
- Mikki Agius
Catonsville, MD
Tito was awesome!! Only going to request him for the other garage door. This one was an emergency and I am so glad that he was the technician. He replaced everything, 35 years old, minus the door itself which is in good condition
- Kathie Panasuk
New Windsor, MD
Mike was amazing. Very polite and explained everything very well.
- Alyssa Berkheimer
Lutherville Timonium, MD
Job well done and very professional. just like their commercial advertises same day service.
- Amy Knauss
Baltimore, MD
Great experience. The appointment time was under 24 hours from when I called. The technician, Dakota, evaluated the problem, discussed options and made suggestions for next steps. He had all the parts he needed on the truck and 2 hours later he was done. Satisfied customer.
- Dennis Cole
Product:
Reisterstown, MD
9/7/2022 - Great Service from Tito and Precision Garage Door. Tito was the consummate professional, found things that needed service I didn't know about. Absolute Pro job, the garage door is butter smooth now, and much quieter. Highly Recommend this company and will be using them again if necessary.
- Chris Van Winkle
Reisterstown, MD
Derrick was professional & very knowledgeable. I’m glad we chose this company
- Andrew & kelly Talley
Reisterstown, MD
BEWARE!!! GO WITH ANOTHER COMPANY...WAY OVERPRICED LABOR CHARGE wrapped into product prices!!. Had service today for replacement of 2 springs, 3 pulleys and 2 cable wires. Tito quoted cost at $924.00 and if I replaced 12 rollers, with their best rollers, for one single garage door the cost would be $1214.00. The parts themselves costs no way over $250 - $300 dollars in my opinion. However, based on the quoted price, that would make the LABOR charge roughly $600.00 to $900.00 and for a job that only took approx. 1hr to 1 1/2 hour to complete. Tito the technician justification was that based on the skill level of the technician with more than 22yrs experience in repairing garage doors and due to COVID, all pricings are going up. Sorry, not buying that rational or attempted justification for the inflated prices. So basically, a Precision Garage Door Technician will cost a customer a minimum $600 to do one hour of labor work. Per the technician the green colored springs are their very best and cost about $100+ a piece, okay but the remaining LABOR CHARGE WRAPPED INTO THE PRICES OF THE PARTS IS OUTRAGEOUS. ***GO WITH ANOTHER COMPANY FOR YOUR GARAGE REPAIRS *** This company in my opinion is more geared towards commercial business repairs where a company can foot these outlandish & outrages overcharges, but definitely not for the simple residential home customers. Do yourself a favor and get yourself 2-3 estimates from other companies before going this company, unless you just wades of money laying around to spend on pulleys, springs and cables.
- Lolita Buie- knight
Windsor Mill, MD
My technician, Jay Constantine was so confident and so professional that it made not only getting the job done but also paying for the work that much easier. He was patient and overall just a nice and well-manored young man. Jay said to me when he looked at the work that was needed that he would be able to get it done and he definitely did. This young man deserves a promotion for a job well done. Jay Constantine, be blessed and keep up the good work, you will go far in anything that you do because you already have what it takes!
- Charles Jenkins
Randallstown, MD
I’ve used Precision in the past. They gave excellent service. Also the technician yesterday explain in detail what I need to have done. His recommendation was spot on. My door has never work this smooth and quiet before. Great job and and excellent service. Work was done sooner that I expected. thank you very much.
- Anthony Peace
Gwynn Oak, MD
I called because the other company I used didn’t do a great job on the installation of a new garage door opener. Dakota was very nice and professional. He explained in detail what was wrong and how he could fix it.
- Charlotte Thomas
Catonsville, MD
The tech. was on time, professional, knowledgeable, and friendly. He installed a new motor and rail. He cleaned up when he was finished. Based on my experience I would recommend Precision Door.
- Chance West
Baltimore, MD
Prompt and effective service!! Kyler the installer was great--skilled and a pleasure to work with..Nice job all around. We appreciate it!!
- Gaynell Methvin
Essex, MD
The tech was on time. he was very courteous and offered good advice. i would use them again and definitly recomend,
- Keith Schriefer
Cockeysville, MD
Excellent job. Technician was very knowledgeable and efficient in repairing a malfunctioning garage door.
- Parker Ferguson
Westminster, MD
Estimate for Tornado damage on July 12th. Brandon, the individual from Precision giving me the estimate was very professional, knowledgable, and very personable. He should be viewed as a valuable employee! Look forward to having my garage door replaced! DH
- Dave Humbert
Parkville, MD
From the time I submitted a work order to the final handshake with Dakota, the entire experience was FANTASTIC!. I had work done on my garage door opener and needed new cables, Dakota knocked it out within an hour. He went over every detail of my door and was great to talk with. Highly recommended for sure, Thanks to all involved, Tony
- Tony Pandolfini
Product:
Cockeysville, MD
Fantastic: Tito & Nick were my Techs Called and advised they were on their way. They are friendly while remaining professional. Did a thorough check on garage door opener that had been damaged in a recent horrific storm. It was determine the unit was FRIED. Beyond revival. They explained all that needed to be done, since the unit was pushing ten years old such as replacing the wheels and the pulleys. The door itself was/is in great shape. When done they explained the updated features on the new unit. I am totally happy and satisfied with their demeanor and professionalism.
- Carol Blodnikar
Pikesville, MD
Very pleased by technician’s (Tito Cruz) informative responses and demeanor in dealing with our concerns. Would recommend Precision for any future repairs on our unit.
- Frances Davenport
Owings Mills, MD
We had a great experience today with Derrick who replace our broken garage door spring and got or door back in great condition! We have had relatives who have used Precision in other cities who were also very pleased with their service
- Dawn or john Johnson
Very quick response time and very professional men came to go repair. Did not try to sell anything unnecessary. Would definitely recommend this company.
- Linda Anderson