Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1841 reviews, averaging 4.84 Stars:
Towson, MD
Finksburg, MD
Great customer service by Chris with Precision. Chris was prompt and even early in this case. Worked to access the problem and what parts were needed and finished in a timely manner. Will certainly use them again.
- TM Hunter Landscaping Inc.
Baltimore, MD
Bobby was the specialist who came to our house. I would give him six stars if it was possible. His recommendations and service truly went above and beyond. Our garage door system is very old and he replaced the motor and belt and serviced the entire system so it can last us a good while longer. He even left our garage in a much less messy state than it was when he arrived.
- Ellen Janssen
Product:
Technicians: Bobby
Westminster, MD
Jay was great, very informative and did excellent work!
- Joseph Conaway
Reisterstown, MD
I'm very pleased with my technician, he did an excellent job of explaining all of the details that the job would consist of the estimate and time frame. I did do another estimate with another company, it was not a big difference in the estimate but I felt more comfortable with his knowledge in doing the best job in what I needed. I'm giving him a 5* for the relief of not having to call him back months before the contract ended. I'm satisfied customer and would definitely refer him to my relatives, neighbors and friends.
- Dorothy Neal
Middle River, MD
Paid more than I wanted but service was good and technician was readily available so took care of repairs same day as service call. Bobby (repair tech) was professional and provided multiple options with recommendations for me to choose from.
- Sanh Nguyen
Nottingham, MD
I was initially disturbed when the tech showed up that the information given to me on the phone was totally inaccurate. Thankfully, the technician Jay was a total professional and explained everything to me. He understood my frustration and provided me several options to repair my doors and bring them up to code. I was very satisfied with the work and Jay stayed into the evening to get the job done to my satisfaction. Jay was an excellent technician and professional. I called several garage door companies prior to Precision and am so glad I did. I strongly recommend calling them if you have any garage door issues.
- Michael Morgan
Catonsville, MD
The young man sent to the house was not only knowledgeable, but a pleasure to meet and work with(I watched, he worked). When the job was completed, and tested, there was nothing more to say! Great job! I fully endorse PRECISION as the people to call for all work you may need from them. THANKS to all.
- Jerry Harlowe
Westminster, MD
Had Precision out before to do work. Was very impressed. That’s why I called again.
- Barry Sachs
Gwynn Oak, MD
The technician was very professional. He explained everything to me so I could understand. If I had a question he did not know the answer he called the company to get answers. He showed me the damage to the garage and let me know that it needed replacement instead of repair and the reasons it could not be repaired.
- Cynthia Alexander-williams
Baltimore, MD
We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.
- Melinda Rose
Lutherville Timonium, MD
Precision is definitely 5 star!! Called on Saturday around noon hopefully to get an appointment early in the week. They were at my house by 1:30 Saturday afternoon. Fast… Dakota did a fabulous job. He called 20 minutes out to let me know when he’d be arriving. He was fast, explained everything, and was great.
- Harvey Hoffman
Product:
Baltimore, MD
Jay was helpful and very friendly Thanks!
- Michael Kinstlinger
Baltimore, MD
I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!
- Maureen Borelli
Manchester, MD
Needed to get garage door repaired Thursday before the freezing rain was predicted. Called Precision because my wife had them repair her garage door at a property she owns. Was able to schedule an appointment that same day and was able to move vehicles to garage before ice storm started. Repair man was very knowledgeable and did a fantastic job with the door we couldn’t open. Replaced the spring and other parts and my husband can open the door with just two fingers. Love the convenience and service of Precision Overhead Garage DoorDoor
- Darryl Hann
Product:
Nottingham, MD
They were on time, professional, and had the parts on the truck. The whole repair process went without a hitch. I would highly recommend them. They were here the same day I called. Wow. I wish all contractors were like this.
- Eddie Lampkin
Product:
Marriottsville, MD
Had the total replacement of all major parts. The Tech - Tito was extremely knowledgeable and excellent explaining everything. He is very good and would recommend him to anyone.
- John Kerr
Eldersburg, MD
Very professional.
- Ronald Flint
,
On 12-15-21 I called for a technician to come and check my garage doors out. I did not have any particular problems I just wanted to make sure everything was okay. I was told a check up would be $60.00. Well the representative came out and started his inspection, I told him I was not aware of anything wrong just wanted it checked out. When he finished he gave me three estimates $1,285.77 _ best $1,073.77 - Better $769.55 Good. This really disappointed me from your advertisement on TV, until the rep gave me his estimate, I did not realize this would be a scam. I called a local door sales and service company and they came out and inspected my doors. He put two safety cables on the back eight foot door and greased all parts that needed it and charged me $75.00. Now I asked you the difference of $75.00 and your three estimates I think answers my questions. You ask for a star rating but since you do not have a zero category I cannot complete the question. Since it would not go through without a star selection I have no choice but to hit a one.
- Bonnie Hyde
Owings Mills, MD
We called Precision to look over both our 33 year old garage doors. My wife’s door had a lift spring break, and I wanted to have both doors refurbished if possible. Tito; our Precision Tech arrived Sunday morning on time in the snow, and assessed our doors within 15 minutes. He said our doors and lift motors were in great shape, but all the hardware, other than the tracks should be replaced. He showed us an estimate on his computer, and told us he had all the materials he needed to put our doors back to what they were when new. He said he would bring them up to current safety codes, and lower my maintenance for them as well. He took the time to show me how my roller had failed, and compared his replacement parts with my originals. After he showed me the quality of his parts, we approved the work. It took him about 3 hours to install and adjust all our rollers, cables, springs, and pulleys. For safety, he also installed a containment system for all 4 lift springs. We’ll no longer have to worry about a broken spring doing damage to one of our cars, or my motorcycle. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship far exceeded our expectations. We’re happy with our results, and Tito couldn’t have been more proud of the job he did. He actually took the time to disconnect my wife’s door from its drive system with the emergency pull rope, to show us how easily the door opened by hand. Pride in workmanship is something you don’t always find today.
- Dale Schnepf
Rosedale, MD
very pricey ,will not recommend to anyone unless you have extra $$$
- Johney Bhulla
Owings Mills, MD
came out and fixed the garage that we thought for sure needed replaced
- Harriett Moskitz
Product:
Marriottsville, MD
Same day service was extremely important since both of our cars were stock in the garage because the door we could not open the garage doors. 5 stars. Garage door repair See Word Order # 589437. Bobby K - Vahdatshoar did an excellent effort in explaining all the parts that were needed and there specific function in opening and closing the garage door. Before he left he thanks us for our hospitality. See Work Order #589437 for the new parts purchased and the work performed. Arthur and Marta Minadeo
- Arthur and Marta Minadeo
Westminster, MD
Our garage door was repaired within 6 hours of my calling you! Chris B. was courteous and knowledgeable; he assessed the system and gave us no less than 6 options for repair/upgrades. He worked quickly and efficiently and we are very happy with the results.
- Carol Healy
Product:
Sparrows Point, MD
The service technician was awesome. He was so personable. We are very pleased with the repair.
- Craig Debolt
Eldersburg, MD
Chris did a very good job.
- James Lambert
Owings Mills, MD
The springs on my 24 ye old garage broke. I saw an ad online for Precision Door and scheduled an appointment for the very next morning. The tech was on time, polite, courteous, and professional. I needed more than springs replaced and he had everything in his work van. Highly recommend this company.
- L Mills
Product:
Marriottsville, MD
Had a very good experience with a service tech. His name was Jay and he was very helpful in fixing my door. He explained things in a very simple way and even took time to make drawings of the problem. I would strongly recommend this man in my community to do the work on other people. You have a good man in Jay. Semper Fi.
- Thomas O'Toole, JD, CLF, CSA,
Finksburg, MD
5 star rating. I just got home and 10 minutes later I heard a loud noise in the garage. one spring had broken. Tito was here within a few hours and walked me through his recommendation for repairs. We have been here for 44 years with a few past repairs. I now have all brand new parts for my 18 foot door. Now even my wife can lift the door if electric goes out. I am extremely pleased with Precision and Tito. I recommend them to everyone.
- Darrell Tenney
Lutherville Timonium, MD
Great experience from the scheduling to the install! Called in the evening and was able to get an appt for the next day. Tito came on time, explained the issues, gave us options and replaced 2 openers in a few hours. Very professional & fairly priced. I will definitely recommend!
- B&G
Product:
Technicians: Tito C
From start to finish my experience dealing with Precision for a new garage door replacement including a new garage door opener has been excellent, of course star rating 5. Called Precision this morning with a question, technician Kyler came out within 1.5 hrs of my call, my very small concern was immediately rectified. We've had the new garage door installed Aug/2021 and have received many compliments from friends and neighbors. I highly recommend Precision for their professionalism and installation of high quality products.
- Paul Gerkens