Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1927 reviews, averaging 4.84 Stars:
Towson, MD
Pikesville, MD
The technician Jay Customer Service was exceptional. He explained everything to me clearly so that I could understand. He explained all of my options as well as the pros and cons. Answered all of my questions and ensured me that everything would be working much better and it is. Everyone was so pleasant from my initial call to schedule my appointment. I really appreciated the call from Amy explaining that the original technician job before coming to me was taking longer than expected and they were able to r/s with another technician. This experience was a breathe of fresh air because now a days no one has great Customer Service anymore.
- Angela Jefferies
Dundalk, MD
Fred was an outstanding, courteous, polite, friendly and professional. His picture and information about himself should be added to your listing.
- Charles McDonald
Manchester, MD
Tyler was very pleasant and did a great job. Thank you!
- Jackie Brathuhn
Baltimore, MD
Elijah out of the Frederick office was my repair man. He was timely, cuteous and knowledgable. He quick diagnosed the problem with the cables on my gargae door opener, proposed a solution and we were good to go. It took him about 15 mins to make the repair.
- Ted Engelke
Randallstown, MD
Precision Door has serviced my garage door in the past. The company came out on the day that I contacted them. The technician (Bobby) was superb. He explained the issues with my existing motor and indicated how he could fix the door. Upon my authorization he replaced the motor and other necessary components and took the time to program the remote to both vehicles. I was totally happy with his services. Jrick G.
- Rick Gordon
Westminster, MD
Tavon was very informative, friendly and professional. Will request him again when needed. He went above and beyond. We found your company while on Google. We were given conflicting information on pricing when we called twice. However, we were pleased that Tavon worked with us on an installment plan. We would definitely recommend this company.
- Michael Giron
Product:
Technicians: Tavon F
Baltimore, MD
I called to make an appointment for a tune-up, expecting it to be some time in the future. Instead, they were able to come on the same day as I called. The technician was Bobby, who was personable and professional. He diagnosed my issues, made suggestions, and completed the work in a timely manner. I have always used Precision Garage Door for my tune-ups, and have never been disappointed.
- Kathleen Citro
Baltimore, MD
My neighbor and I have used Precision for years to maintain our garages. We've both been very satisfied with the service received. Bobby was very informative and patient in making me aware of the necessary work and replacement equipment needed. He worked around my schedule and left me satisfied with the upgrades installed.
- Cindy North
Rosedale, MD
Jay was very prompt and courteous. He found the problem and fixed it expeditiously. Would recommend Precision wholeheartedly.
- Ann Moskunas
Catonsville, MD
We were very pleased with our experience from the initial phone call to schedule an appointment and follow up with Chris C. from your team. He was happy to take the time to answer our questions and offer expert advice. After weighing our options we decided to replace the garage door. Chris is an asset to your company. We look forward to getting our new garage door sometime next week.
- Angelo Bindi
Perry Hall, MD
Tavon was great!
- Stacy Gosmell
Parkton, MD
Tito was extremely professional & thorough. I appreciate the time he took to explain everything.
- R. Miller
Westminster, MD
Excellent experience with Precision. The technician (Jay C) was awesome - very professional, polite, knowledgeable, and efficient. Jay was very informative, answering all of questions. He got the job done quickly, and everything's working perfectly. There was a slight mistake on the final invoice, regarding the warranty. One quick email, and the office staff quickly fixed it and sent me a corrected invoice. All around great experience. One con: this fairly simple job was extremely pricey. You get what you pay for, I guess. If you want your door fixed right, Precision is the way to go - just be prepared some some serious sticker shock.
- William Grant
Westminster, MD
2nd time using Precision Garage Door and I am still very satisfied. Availability was very important to me. Jay C., the technician was prompt, polite and knowledgeable. He got the work done quickly and correctly.
- Anne Prokop
Baltimore, MD
The tech Elijah had the issue figured out in no time at all. Thanks!
- Dan Molino
Dundalk, MD
Chris was the person that came to the house to fix the garage door opener. He arrived early, which I liked to get these problems taken care of right away. He was very courteous, helpful and knowledgeable about what had to be fixed. I would recommend your company to my friends. M Cesnik
- Margaret Cesnick
Product:
Technicians: Tyler J
Manchester, MD
Service was on time and technician was pleasant. Work was completed satisfactorily. Downside was price to repair was certainly on the high side and wouldn't recommend using this company based off the high cost.
- Martin Downey
Pikesville, MD
Bob was on time and very efficient, polite and responsive to explain all actions and was a perfect example of what any company should strive for in an employee representing a service ! HH
- Henry Holzman
Nottingham, MD
Excellent services
- Edward Shafik
Reisterstown, MD
Quite impressive all the way around. Got an appointment with in 24 hours. Tito was a little early and have a call when he was on his way as was promised by the office staff person. He was vey knowledgeable and took ownership of my issue right away. His suggestions were logical and to my advantage. Cost was very reasonable and the job was finished within an hour or so. Highly recommend this company
- Gary / helene Leviton
Baltimore, MD
Same day service. Technician Austin was extremely knowledgeable and explained in easy to understand terms. His expertise was A+ in replacing my 20+ year old garage door equipment.
- Tom Lattanzi
Owings Mills, MD
My tech Bobby is very professional and knowledgeable about his job. He fixed my garage door and gave me suggestions about my door. This was my first time I used this company I am very impressed on the service I was provided
- Jeffrey Bolden
Owings Mills, MD
Good Job, Great personal. Thank you
- Henry Sherman
Rosedale, MD
We had a great experience from the original call requesting ser ice to the final review. The technician (Tito) was thorough and did a great job explaining the condition of our door after evaluation, and what was required to not only make the door operable, but function like new. They responded don site ready to complete, with all required parts withing 14 hours of our call. I highly recommend Precision!
- Greg Powell
Middle River, MD
Tavon and his colleague today did a wonderful job helping me with my garage. They communicated very well and they were punctual. Me being in the Construction business myself, that is huge, and a great skill to have. They fixed my garage and were very clear on everything. Those two gentleman deserve a raise!! Great job Tavon!
- Michael Poorbaugh
Perry Hall, MD
Great service, Recommend! You will like it.
- Irina Smoot
Cockeysville, MD
Austin was professional and polite. My garage door was fixed the same day I called. It was expensive. Would use them again!!
- Scott Gehring
Hampstead, MD
We are very pleased with the quick appointment and the excellent service by Tito our technician. Tito was very courteous, friendly and knowledgeable. He called to let us know when he was on the way. He pointed out the broken springs and thoroughly inspected all the other parts of our garage door and opener. He clearly explained and showed us the minimum repairs needed and also additional repairs of worn parts that we might want fixed before they stop working. He gave us a separate estimate for the minimum repairs and the additional repairs. When he was done, he showed us the new remote control and linked it to the wi-fi button in our car. Our door works great now and we're very satisfied with the excellent service by Precision.
- Jackie & Case
Catonsville, MD
Great service - I had one follow up question after the fact and Crystal was able to resolve my concern in minutes. The door works again and it’s never been quieter.
- Kevin H.
Technician was terrific. Job was done well and in a timely fashion. However the payment process was unacceptable. I always like to use my USAA credit card for jobs like this. Due to an already known billing problem my card was denied. I don’t like inconveniences such as this. Especially when a reputable company such as yours should be able to resolve the matter. USAA card holders are largely represented in the Baltimore/DC metro. Many of whom are probably just as frustrated with a denied card. I hope this company fixes this irritating problem soon. So next time a better review shall be given from a person like me.
- Vincent Lewis