Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1920 reviews, averaging 4.84 Stars:
Baltimore, MD
Pikesville, MD
I had the good fortune to have Tito as the technician and his fame had preceded him. He did an excellent job. And explained everything clearly. We have ended up with a better product (though the old Liftmaster lasted 20 years ). Plus he pointed out that the prior installer did not hook up the sensors. Very please with the timeliness, pleasant relationship and very neat work. And he added the new codes to both cars and the remote key pad.
- John Fox
Eldersburg, MD
We are very pleased with the professionalism starting from our phone call into office to get repair work done. Kim was very pleasant and helpful to us. Service technician Tito was absolutely the best! knowledgeable and new exactly what we needed done. He got right to it, very honest and I would recommend Precision to anyone in need of garage door repair.
- David and Brenda Kaiser
Reisterstown, MD
It's not often I feel good about a garage door repair and maintenance. Bobby was great. I learned a lot and he has the best personality.
- Jared Robinson
Towson, MD
Elijah was awesome! He was SO respectful and helpful with explanations. You are lucky you have him as an employee with your company because he represents your company well with courtesy and professional manner and with good work ethic. Precision did indeed meet and exceed my expectations with your quick response, and with a wonderful technician. Thank you so much!
- Roselyn Rogic
Product:
Catonsville, MD
I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.
- Jason Wennet
Baltimore, MD
Some of our neighbors recommended Precision after our garage door chain broke. The call was handled professionally, the service representative arrived exactly on time. He was thoroughly professional, explained all of our options for repair clearly and was a pleasure to deal with. This is a thoroughly professional organization.
- Michael Hendler
Baltimore, MD
Chris was great. Right on time, stayed until the job was done, very professional and fixed the garage door problem. I have worked with precision door before and will certainly call again if I have a problem.
- Susan Tonascia
Baltimore, MD
Davon with Precision did a great job. Curious, fast and thorough!! A fantastic job! Thank you
- Nancy Broadfoot
Manchester, MD
Quick service. Bobby did a great job and gave me all my options for now and in the future without trying to sell me on anything. Also told me how to maintain everything. Door is operating great now. Thanks for the professionalism and service.
- Daniel Huegel
Westminster, MD
What a pleasure to meet Tito! He was friendly and explained everything regarding the garage opener prior to completing the install. We appreciated the prompt service and will definitely refer this company to others. Thank you! Tom and Barbara Westminster
- Tom Hall
Phoenix, MD
Our garage door cable snapped. Called Precision Garage Door and they had a tech at our house within 24 hours. The tech was competent, professional and was an excellent communicator. Within a few hours the door was fixed. Great customer service!
- Richard Sullivian
Reisterstown, MD
Tito Cruz represents your company in a professional and knowledgeable way. He thoroughly explained what was broken and worn on my garage doors and, with approval, went ahead and replaced both springs expertly and efficiently (my observation). Watching him work was like "poetry in motion".. you could tell he had many years of experience and had the right tools. I hope other company techs are as courteous and helpful. Booking an appointment was also efficient and courteous. Company response was 2 days out.. they appear to be in heavy demand. Response time may matter when your car is "trapped" in the garage.
- Lee M
Randallstown, MD
Precision has delivered on their promise of next day, service, and promptness. our repair man was Bobby, and he was very professional, and knowledgeable, showing me exactly what was wrong with our doors, and what future things to look out for so that we can make an educated decision on repairs or replacement for the future.
- Karen Sterling
Owings Mills, MD
I was referred to Precision Door by the Genie Company
- Tesa Sheffield
Brooklyn, MD
Tito was the service technician and adjusted, repaired my door assembly . He also let me take him next door to my neighbors house whom purchased a new door system for his garage.
- Mark Hranicka
Taneytown, MD
Tito was very professional. He arrived on time and in addition to fixing the problem, he found other issues with my garage door and took care of them also. Before leaving he explained what he did and also showed areas that I needed to keep an eye on. Would ask for Tito if I needed repair work to be done again.
- Christine Mort
Westminster, MD
Tyler was a pro. Well spoken straightforward and knew what we needed done. Amazed that a call made on the 4th of July resulted in a next day 8am service appointment
- Phil Stolz
Pikesville, MD
Bobby did an excellent job!
- Nan Odie
Taneytown, MD
Our garage door "self destructed" lastweek. I've seen your trucks in our neighborhood and decided to give you a call. I was told a tech would be out in the morning to assess the door. Tito called at 8:15 saying he was on the way! He arrived on time, very courteous, and after explaining his findings, he promptly went to work repairing our door. Tito did a great job and we will certainly recommend him to others! Eddie J. Mayhew Taneytown MD
- Eddie j Mayhew
Reisterstown, MD
Tito was fabulous and the job looks great!
- Joseph Smith
Hampstead, MD
I have used Precision several times now. They are always prompt courteous and knowledgeable. My rep., Tito C was prompt, extremely knowledgeable, and had my problem fixed within a few minutes. he also took the time to offer me solutions for future problems that may arise with my doors. I would Highly recommend Tito C to do all my repairs in the future.
- Mike Kunert
Catonsville, MD
Tito is awesome!!! Turns out I know his uncle from my Navy days in 1991. He figured out everything that was wrong and fixed it all. I heartily recommend him to anyone who needs his expertise
- Jonathan Panitz
Towson, MD
Technician was terrific. Job was done well and in a timely fashion. However the payment process was unacceptable. I always like to use my USAA credit card for jobs like this. Due to an already known billing problem my card was denied. I don’t like inconveniences such as this. Especially when a reputable company such as yours should be able to resolve the matter. USAA card holders are largely represented in the Baltimore/DC metro. Many of whom are probably just as frustrated with a denied card. I hope this company fixes this irritating problem soon. So next time a better review shall be given from a person like me.
- Vincent Lewis
Pikesville, MD
The technician Jay Customer Service was exceptional. He explained everything to me clearly so that I could understand. He explained all of my options as well as the pros and cons. Answered all of my questions and ensured me that everything would be working much better and it is. Everyone was so pleasant from my initial call to schedule my appointment. I really appreciated the call from Amy explaining that the original technician job before coming to me was taking longer than expected and they were able to r/s with another technician. This experience was a breathe of fresh air because now a days no one has great Customer Service anymore.
- Angela Jefferies
Dundalk, MD
Fred was an outstanding, courteous, polite, friendly and professional. His picture and information about himself should be added to your listing.
- Charles McDonald
Manchester, MD
Tyler was very pleasant and did a great job. Thank you!
- Jackie Brathuhn
Baltimore, MD
Elijah out of the Frederick office was my repair man. He was timely, cuteous and knowledgable. He quick diagnosed the problem with the cables on my gargae door opener, proposed a solution and we were good to go. It took him about 15 mins to make the repair.
- Ted Engelke
Randallstown, MD
Precision Door has serviced my garage door in the past. The company came out on the day that I contacted them. The technician (Bobby) was superb. He explained the issues with my existing motor and indicated how he could fix the door. Upon my authorization he replaced the motor and other necessary components and took the time to program the remote to both vehicles. I was totally happy with his services. Jrick G.
- Rick Gordon
Westminster, MD
Tavon was very informative, friendly and professional. Will request him again when needed. He went above and beyond. We found your company while on Google. We were given conflicting information on pricing when we called twice. However, we were pleased that Tavon worked with us on an installment plan. We would definitely recommend this company.
- Michael Giron
Product:
Technicians: Tavon F
I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!
- George Trout