Garage Door Repair in Reisterstown | Towson, MD - Page 16

Joe Ortt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

SERVICE WAS GREAT. FAST. WILL DEFINITELY USE AGAIN. HIGHLY RECOMMENDED.

Vaughn Foreman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technicians were prompt and very knowledgeable. Great service.

Virda Hickman-Briscoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I don't appreciate the game my technician played by calling in his office to get approval to supposedly get me a discount which still cost me $370.00 for springs that only cost $25.00 for the pair. (15 minutes of work) will not be using again or recommending to anyone.

Kalathil Shashi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The desk staff was very polite and courteous. The technician seems to be in a hurry. Did the job fine, but was messy leaving broken screws on the floor while replacing the hinges.

Bea Robbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

mike called to say he was on his way. He was very professional and extremely well versed about his work. thanks!

Ephraim Gamolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike is very professional.. Arrives on time.. Done the job so quickly. You can guarantee that your garage can be fixed in a day if you call before 12 noon as what the website says.

Wingate Pritchett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person was early to appointment and was done in less then a hour

Robyn Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first time I received service it was excellent and that is why Precision was my first choice this time. The evaluation and repair of my garage door was excellent once again. Service was prompt, professional and efficient. Thank you.

Rick Cheung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are repeat customers. Thanks for coming so quickly yet again to make the repair to our garage door.

Tom Benisch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I noticed my garage door spriong was broken last evening. I called this morning at 7:45am, had an appointment the same day a few hours later and a working garage door prior to noon. Everyone I dealt with at Precision Doors was courteous, friendly & helpful.

Stephanie Kagen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door was fixed well and quickly.

Pat Redgate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied. I called Precision on Tuesday afternoon and scheduled an appointment for Wednesday morning to have my springs and cables replaced. Mike C arrived on time, gave me a quote immediately, and proceeded to finish the job within 30 minutes. Could not have been easier.

Qasim Collidge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great when Mike arrived, but he arrived an hour after 11-1 window I was promised with no phone call. I was told by DJ that I would get a call back from a manager to

Monroe Saunders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done efficiently but I was disappointed that the old replaced unit was left on my garage floor. When I asked about hauling it away I was told they don't do that any more. If I had known that I would have gone elsewhere! Had to pay a junk mover to take it away. Very poor customer service.

Melissa Madsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient service. Got a second opinion on what the problem was, and got the new part ordered right away (even though it was a Saturday). Fast, fabulous work. Mike C. went out of his way to give me some other maintenance instructions, too. Thanks!

Michael McCall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast,the lady in the office was very good,the guy that fixed it has been here before,so every thing went perfect.

Jim Trotman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On-time and very friendly. Got the job done with no issues. Very good service.

Phyllis Karpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for sending a technician promptly, the next day. I appreciated the "heads up" features of your service. The e-mail to underscore the time and date for the service and the tech's call before arrival. The garage door would not shut. It kept on going up, and not completely down. Though it might have been a simple job for your technician, the fact that the door would not close was a invitation for robbery and/or rodents. Should someone ask for a recommendation, if they needed service, I would not hesitate to mention your company as a reliable and professionally managed service.

Don Vrooman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was requested to address two problems: 1)a door that didn't close completely and 2) a broken part, for which I had already purchased a replacement, that needed replacement. The first issue was almost immediately diagnosed as a door the that was rubbing against the lower part of the door frame. The frame was lubricated which corrected the problem. Long term it was suggested that the frame be sanded to provide more clearance (which I'll do soon). 2) The replacement part was installed by disassembling the guide tube, slipping on the replacement guide and re-assembling the guide tube and adjusting the chain. Adjusting the door to the proper up and down range took some doing but was ultimately done well. Mike (I don't know which one) was knowledgeable, patient and carful in the way he approached the work. By the way, I searched the internet for someone to call for the repairs and selected Precision because of the emphasis the web site placed on quality products used for replacement and repairs, as opposed to an emphasis on low price.

Tahlea McNeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike is the best..friendly person Thanks again

Robert Biggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience, same day service for a repair reasonably priced fast and professional. Would readily recommend precision door without hesitation.

Ellen Voelkel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan did a great job....arrived on time, quickly completed the job and was well mannered.

Susan Brenner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have used you before

Louis Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick Easterday, the general manager, went out of his way to make things right for us. After several failed attempts by others at Precision to fix our garage door, Derrick took matters into his own hands to fix the problem. I am very appreciative of his professional manner, his attention to the problem and his extra time in solving it and making it right. Derrick represented your company very well and I am very grateful to him for being responsive and helpful! Thank you, D!!!!

Sharon Ball

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The only downside was that the service cost considerably more than I had anticipated.

gary white

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

what a pleasure to do business with such well organized and professional operation. technician was informative and friendly. work was done in a timely manner. I can not recommend this company highly enough.

Arlene Buchta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt, pleasant and knowledgeable

gregory strouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Employee, Mike C. kept me informed of his arrival time. Mike went right to work upon arrival, diagnosed the gaarage door problem, re-programed the external key pad and was on his way. The good communication between your office, the technician and me was outstanding. I am a repeat customer - previous service calls were equally as good!

Michael McCall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision could not find the paper work from previous vists,the work at least half of it,may have been under warranty . I had two springs replaced,one broken,one in new condition ,I wonder why that one needed to be replaced,or even if it was replaced.Ihave lost the confidence in Precision that had been built up through having Derrick as my tech in the past.

Casey Gomes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family