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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baltimore
has received 1941 reviews, averaging 4.85 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repairman arrived during promised timeframe and was knowledgable, professional and courteous,

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The torsion spring on my garage door broke on a Sunday morning. I did some searching online and found Precision -- I was impressed that the majority of the reviews were positive, and that for every negative (1 star) review -- somebody had tried to respond to the person who complained. I called on Sunday and had an appointment set up for Monday morning. Barry called us about 25 minutes before he arrived to let us know he was on his way. He clearly explained the options to repair the door and how much everything would cost. He was polite, professional, and had the door working within an hour. He did not have the parts to fix the outside handle, but we expect that he will contact us within a day or two to get that fixed -- and in the meantime, at least the door works again!

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A Response from: Harry

Thank you for your business and your comments!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was quick, and the repair plus a lube made the door work better than it has for a long time.

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A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did an amazing job diagnosing and fixing our problem. Mike C and Derrick E were excellent! I would give them a 5 star rating!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT Service!!! Don't ever hesitate to use this company for repairs. Our door spring broke this morning at 8:00; by 1:00 it was fixed!

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A Response from: Harry

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry understood my problems immediately. He then explained my options to repair the broken spring and cables. I was extremely comfortable with Barry performing the task. He is very professional and friendly. I high recommend Precision and their technician Barry. Excellent Job!!

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A Response from: Harry

Thanks for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Star service! My appointment was scheduled between 12-4pm. The Technician Barry called well in advance of the appointment and showed up promptly at 12:10. Barry surveyed the problem and in detail explained what caused the breakage. He replaced my springs, adjusted the door and my opener. Once done Barry in detail showed me everything he fixed and adjusted. He also provided me maintenance tips on how to keep my door and springs maintainable for longer life. FANTASTIC service!

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A Response from: Harry

Thank you for your business and your review! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Experienced technician and speedy service! Very pleased with work that was completed.

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.

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A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!

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A Response from: Harry

We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike did an awesome job..Very professional and efficient... installed a new circuit board, keypad...

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike showed up as scheduled & was very nice & had our garage door all repaired & working in a half hour; very reasonable price too! Very pleased!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door repair. Harry was the technician requested after reading the reviews. We were very pleased with Harry and he was a true professional. We would request him for any further problems and will recommend him to any of our co-workers. From the time of arrival to departure we felt like were treated at the 5-STAR Level. He is very much a GREAT asset to your company. He cleaned up as he went and it seemed like he was in constant motion. Very well trained in all aspects of the job. Thanks for your quick response. Martin (SEVERN)

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A Response from: Harry

Thank you for your business and your comments.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service I received from the tech 'Barry', this was the second experience using Precision and Barry, and he was the reason I completed purchase of the openers. The initial call to Precision sent me to a 'call' center, and frankly they didn't know answers to my questions, and had to have a manager call me to answer. I could've called another company in the mean time, but I didn't, I would like to see the person answering the phone be able to answer questions from customers. In fact, they gave me wrong info on the warranty I relied on Barry to answer further questions and he does so in such a detail manner and so polite, it was so nice! He installed two new openers that are awesome.i will certainly recommend precision and Barry to everyone! Thank you so much!

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A Response from: Harry

Barry is great! Our customers love him. We appreciate your repeat business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were awesome. Came out within 3 hours of us calling in and were so nice' we would definetly use again!

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A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did a meticulous job. Our garage door is working perfectly.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Broken on Friday, fixed on Saturday. What more could you ask for

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A Response from: Harry

So glad you are pleased. Thank you!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much Mike C! He was patient, professional, kind, and fixed our door like new again. He came at the exact time he said he would - extremely understanding and reliable. We've already been recommending him and this company to our friends for future garage door needs. Extremely pleased!

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A Response from: Harry

Our customers love Mike! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was great at explaining how to properly care for your garage and really QUICK at completing the task.

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A Response from: Harry

Our customers love Mike! Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my Liftmaster door opener came to a grinding halt I called the company number, had to deal w/ their automated directory, entered my zip code and was given but one dealer to choose from. They booked me about 5 days out and had zero interest in doing any better than that. Skipping the company dealer finder I googled Liftmaster dealers and am tickled to death to have found Precision! They were out the next morning, as promised and their technician [Brian] called me when he was about 15 minutes out. Brian was great, offering a range of solutions from outright replacement to simple repair of the unit + some other recommended maintenance. I was very pleased and I believe you will be too.

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A Response from: Harry

We are tickled that you found Precision as well! Thank you!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Door broke Saturday and found "Precision Garage Door" on Sunday. Made appointment for first thing Monday. Everything went as planned. Appointment made easy and service was fast. The price seemed high but honestly I never got quote from anywhere else so I'm assuming it would be comparable to other companies.

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A Response from: Harry

We appreciate you business! Thank you!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to take care of an issue of our remote controls were no longer closing the door from the vehicle outside the garage. I bought two new remote controls at $50 each, and they are harder to deal with than the previous remotes. I was told you need a straight line for the signal to work, that the opener was too far away to pick up from the street. It worked before when we installed it, but it still doesn't work for us now.

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A Response from: Harry

With so much interference in the communities, it is sometimes difficult to get a good signal.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found Precision via Home Advisor. Had 2 garage doors and 1 opener installed. Very pleased with the entire installation process. The technician was professional and proficient. I would not hesitate to recommend Precision to interested parties.

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A Response from: Harry

We appreciate your comments and your business. Thank you!

James Q Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike called to let me know he was on his way. He arrived on time and showed me how to operate the garage doors on the house I just purchased last week. He was very helpful and polite. Thank you Mike!

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A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.

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A Response from: Harry

Thank you for your comments. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian came to provide follow-up service on our garage door. He was very professional, knew his business, communicated clearly and was obviously committed to making sure the door operated correctly and that I was satisfied. It has been a pleasure to deal with the Precision Door Service.

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The whole experience from making the appointment to the repair work done by Barry was 1st class. The options on the repair work were explained upfront, and Barry quickly fixed the door. The workmanship was neat, and the work area completely cleaned up when the repairs were complete. Barry was helpful, and explained things about both the door and garage door opener that I greatly appreciated. I would highly recommend Precision Garage Door and Barry for your next garage door repair needs.

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A Response from: Harry

Thank you for your comments about Barry and Precision Doors. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You guys really are great. So door won't open and I grab the phone on a Saturday at 6:30P. Woman who answers couldn't have been better: reassuring, efficient, clear, repeats details, gets all the information right the first time. No sense of impatience, boredom, usual mediocrity encountered in such cases. Less than twenty-four hours later Brian shows up with a smile and everything he needs to make the repair. He explains everything, is friendly, quick, most efficient. Walks me through how to test tension, operate the bypass for the opener. And when I ask about a warranty from a door replacement job five years ago, Brian adjusts the bill to cover a part replacement. Fantastic. Again: hope never to have to call you guys again, but I would not hesitate to call with a problem or to recommend Precision to anybody in need of great service.

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A Response from: Harry

Thank you for your comments. At Precision, we try hard to make every experience a pleasant one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and would highly recommend to anyone needing fast reliable service. Mike the repairman done a great job (fast & efficient).

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A Response from: Harry

Thank you for the recommendations and your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first garage problem so I didn't know who to call so I did a Google search and found your site. The design of the site and the reviews made me feel your company would be the best for me. When I called for an appointment the person I spoke with was very friendly and professional. My call was later in the evening and I was told I would have a technician at my home around noon the next day. Barry called me to say he was on his way and arrived before noon. Barry was very customer centric and suggested different levels for repairing my door. I was amazed at how quickly he repaired my garage door and the quality of his work. He showed me in detail what he did and even showed me the old parts. I will certainly use your service again if needed and would request Barry. I will also recommend your company to others that may also have a door problem.

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A Response from: Harry

Thank you for taking the time to write a review about Barry and Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

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Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of Central MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112