Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2234 reviews, averaging 4.86 Stars:
Millersville, MD
Product:
Ellicott City, MD
Rick was knowledgeable and helpful and resolved our concern.
- Michael & louis Fiore
Ellicott City, MD
The springs on my garage door broke and I looked in my file to see who I always use and called them back. There's a reason I don't look to call anyone else. From the person who answered the phone to the technician (Rick) that came out THAT SAME MORNING I was dealing with the most efficient and helpful professionals. They have some great systems that they use which provides amazing customer service. Before my tech arrived I was sent an email which allowed me to look at his bio and read his customer reviews. That was pretty cool. Rick was great too... very experienced and very easy to work with. Whoever is running this company and investing in their systems and people is doing a wonderful job. Thanks!
- Regina G
Product:
Annapolis, MD
Went way beyond just repairs. The garage door is greatly improved and useful life has been extended.
- James Hatcher
Severna Park, MD
The service was top notch! The representative, Barry, showed up right at the beginning of the service window. He was friendly and knowledgeable. He completed the work in a timely manner. When he learned we had a baby taking a nap at the time he arrived he even used manual tools to perform the work instead of his power tools so as not to wake him up. That's putting the customer first!
- Sean Murphy
Product:
Millersville, MD
Gary and his assistant, I believe his name was Shawn, were excellent. They were prompt, efficient, friendly, and knowledgeable. They explained everything well. I would definitely recommend your company, and especially Gary, to everyone.
- Lee Ferrell
Product:
Gambrills, MD
The repair was made and I am very satisfied. The failed part was identified as the wrong part provided by a different company, which had failed well before its life cycle.
- Rob Palandati
Lutherville Timonium, MD
Rick was fast, friendly, and thorough. Will happily use this company again if needed.
- William Smith
Arnold, MD
Prompt,articulate,precise, quick, accurate
- Richard Meyer
Service Provided:
Product:
Technicians: Derrick E
Baltimore, MD
Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!
- Sharon Boswell
Product:
Arnold, MD
Salesman, James Q was punctual, professional and concisely presented all the information I needed to decide to go with Precision. The installation technicians were courteous, professional and efficient. We are very pleased with the results.
- Tom Colavito
Westminster, MD
Excellent technicians, perform task expedient and professional manner. I highly recommend there service.
- Charles Dorsey
Woodstock, MD
Excellent - the Precision garage representative was knowledgeable in helping me weigh my options. He arrived on time and completed the work quickly so I could get to work. Totally recommend them.
- G Kale
Product:
Sparks Glencoe, MD
I found Precision online and then discovered that they had serviced my daughter who then gave them a great recommendation. Customer service on the phone was great and Rick, the rep who serviced us, was very professional, knowledgeable, and friendly. We were back in operation within 24 hours. Rick also identified another problem with the weather stripping at the bottom of the door that we hadn't noticed. That repair will probably solve a long standing mouse problem that we have been having. Thanks Rick.
- Chris Coleman
Brooklyn, MD
On Monday we began what has turned out to be amazingly simple and economically sound investment by contacting Precision Door Service. Our very aged, worn and wooden garage doors had well out lived there worth, the technician who did our inspection was punctual, polite and very knowledgeable. Today Wednesday, a second employee arrived as punctual a pleasant as the first gentleman. About 4 hours later our home has had a facelift, we again have two functional and insulated garage doors. I can not speak highly enough of the quality and workmanship of the commitment the representatives of Precision doors displayed. My husband I both strongly recommend use of Precision Door Service.
- Sharon & John Monroe
Columbia, MD
I like the work I hope the light does not blow out again
- David Lenzo
Product:
Baltimore, MD
I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.
- Kathleen Citro
Reisterstown, MD
On time and very competent
- Margaret Tinagero
Product:
Cockeysville, MD
Derek was fabulous! Fixed one of my 2 issues in 2 minutes. I would definitely recommend Precision to my friends.
- Pat Hargest
Odenton, MD
I am a new homeowner. My noisy, struggling garage door opener had not been maintained and was gradually failing. I contacted Precision based on their website (services offered, technician profiles, customer feedback, insight into garage door issues). A very polite, knowledgeable tech, Barry C., explained the problem and what happens when they inspect, service, or rebuild. I chose to rebuild (new springs, pulleys, rollers, cables, lube, balancing) and within one hour the opener was purring like a well-oiled machine. Five stars! Thank you!
- Miss V
Product:
Annapolis, MD
Technician was sent very quickly and was extremely helpful with explaining what they are doing and recommending how to keep it maintained. Will recommend!
- Genesta Fadika
Lutherville Timonium, MD
Quick courteous service, evaluated problem, provided three repair options, repaired the problem. Can't ask for more. Thanks.
- Steve Marsh
Westminster, MD
Great service & knowledgeable technicians! Use your service on permanent basis!
- Jesse Cerda
Clarksville, MD
Keith diagnosed my problem, explained the options, and made sound recommendations in line with what I had suspected would be necessary. He was efficient and thorough. He took the time to reprogram both our cars to the new remote control system. I would definitely select Precision for any future work.
- Ward Ebert
Product:
Millersville, MD
Barry the technician was super. Really knew his trade and was curtious and polite
- Joseph Krebs
Pikesville, MD
Great job!
- Lee Greenhowe
Hanover, MD
great professional work
- al
Product:
Ellicott City, MD
On time and completed promptly.
- Sam K
Annapolis, MD
Fast, competent service from a well mannered clear speaking technician named Doug. The new garage doors look great an the gray color is just what I wanted.
- Leah and ted Alfriend
Product:
Highland, MD
Service was prompt and professional. The technician finished within 40 minutes, clearly explained all options, and closed out the invoice by credit card with no problems. I would highly recommend.
- Dan Bednarik
Torsion spring on our door failed trapping our car inside with door too heavy to lift safely. Precision was able to get a technician out that afternoon who did a top quality job with top quality parts fixing several problems including replacing the spring. The door and opener were adjusted and work perfectly. Barry, the technician, explained everything he was doing and what the charges would be. Barry was a pleasure to work with and cleaned up when the job was done.
- Joe Hellner