Micheal Levitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Owings Mills, MD 12/24/2020

It all started with the young woman answering the phone. She was very kind & professional & able to give us an appt, within 24 hours! Keith, our tech, called & was here within the beginning of our 3 hour window. He tried to make a repair but in the end had to replace the motor. He made sure everything was working before he left. He also has to make repairs that another company installed incorrectly. He was very polite, understanding and knew his trade. THANK YOU KEITH!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Install

Catherine Dorsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Baltimore, MD 12/22/2020

We are very satisfied with the service. Dakota came to our complex and examined 8 garage doors and 7 openers. He repaired one garage door, provided a remote for another one, reprogrammed an opener and replaced the lifting mechanism in a third door that was dangerously defective. He determined that 2 of the openers were too old and could not b repaired. Very intelligent and competent young man. Thanks!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Palestine Sewell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Randallstown, MD 12/22/2020

Everyone was so nice from the intake person to my Technician. He was on time, knowledgeable about the product and very professional. The experience was the best!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Product: Rollers

Cindy Adkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Middle River, MD 12/18/2020

Justin came and seemed to be in over his head, though a very nice young man. Your company representative is due at our house 12/18/20 at 1 pm to discuss the concerns we have.

Response from Mike Brickner Business Owner

Cindy, our sincere apologies that your appointment did not meet your expectations.....we're hoping that our 2nd visit corrected the issue and that the outcome was to your complete satisfaction. Please feel free to reach out if you have any further questions or unresolved issues. Thanks so much for your patience and candor in this situation.

Service: Garage Door Repair

Product: Garage Door Opener

Jennifer Miller-Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lutherville Timonium, MD 12/14/2020

Keith our technician was very thorough, answered all my questions, and addressed my concerns. I would highly recommend him.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Product: Rollers

Rick Cooke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New Windsor, MD 12/14/2020

Called for a broken spring, Keith C. Tech was fantastic, Punctual, communicated issues and resolutions well. Upgraded from a single spring to a dual spring as my door being solid single spring wasn't enough. Also had them install a Lift Master side jack garage door opener the following day. Again very punctual and efficient. Great Service!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Tom Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Finksburg, MD 12/14/2020

Daktota did a terrific job explaining what was needed and performing the work in a timely fashion. I recommend Precision for any garage door need.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Deniece B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Owings Mills, MD 12/12/2020

I suddenly needed garage repair and the weather report was concerning so I hit internet. Checked reviews and liked having a site near me with 24/7 service. Considering this year, boy did I luck out. The service technician was Keith and he was terrific. He went above and beyond. Had everything repaired, explained and checked within his estimated time. Extremely professional and personable. He makes the company look great and hope that is recognized. In this day and time it is rare to find and often not appreciated. Thank you and I will be happy to recommend this company and Keith in particular.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Jeremy Charlier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Middle River, MD 12/11/2020

I just wanted to say that Dakota was great-very professional and great customer service. Very happy with the service and I'd highly recommend Precision to anyone.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Repair

Andrea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Owings Mills, MD 12/07/2020

The service technician was very courteous and did a great job explaining the issue as well as fixing it immediately.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Dot Suit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dundalk, MD 12/06/2020

I called Precision on Saturday and spoke to a very friendly receptionist who gave me an appointment for Sunday morning. I had the pleasure of meeting your technician Dakota, who was extremely professional and informative to what needed to be done. He arrived on time and assessed the problem walking me thru the process. He completed the spring and cable repair within the hour..I was completely satisfied and would highly recommend Precision . Will definitely use them again if needed..

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Broken Garage Door Spring Repair

Product: Springs

Daniel Vaise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Parkville, MD 12/03/2020

great tech very knowledgeable

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Marcus. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Karalee Theilman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hampstead, MD 12/02/2020

Very pleased! They were able to come out and repair our garage door the same day we called. The technician was helpful and kind. We will definitely use Precision Door Service again in the future!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Product: Springs

Cheryl DeLuca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Towson, MD 12/02/2020

We just had our garage door repaired today with new springs, etc. Seems to be working must better!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Product: Springs

Irv Tark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pikesville, MD 11/28/2020

Had used you before but gotta tell you, if Kieth, who took care of us ever leaves the company, we're probably done with you guys. You should NEVER let him go. His work was superb, his manners & communication were outstanding, & these attributes are not necessarily a given in this day & age.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Broken Garage Door Spring Repair

Stacy Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dundalk, MD 11/24/2020

We needed a quick on the spot repair to continue a Real Estate transaction and Dakota/Precision Door made it happen for us! Thanks for the quick, professional, quality work. I will definitely keep you on speed dial!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Product: Springs

Jean Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lutherville Timonium, MD 11/24/2020

Keith arrived promptly after calling first. Very personable, competent and knowledgeable young man. Good company, excellent service. I will be using your company from now on. Thank you!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Chris Kessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Finksburg, MD 11/12/2020

Dakota was fantastic. We had a very unusual Garage Door closing issue that, Dakota was able to solve due to his persistence. I will recommend your company to others.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Repair

Steve Stanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Upperco, MD 11/11/2020

Very prompt service. Technician was knowledgeable and worked efficiently replacing worn out hardware and lubrication maintenance. I also thought the cost was very reasonable. Great job guys.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Delores Speed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Baltimore, MD 11/08/2020

Looking on your website it gave me confidence to book an appointment because you can see the employees that work for the company. It gave their experiences as well as other reviews which set well with me. I felt like I knew Mike before I actually met him in person. Mike wanted to come earlier than the appointment scheduled so he gave me a call and was happy to have him come. I didn’t have to sit around waiting which was great because I had the rest of the day to myself. Mike was professional and explained everything that needed to be done. It was fixed in 20 min. I will always use Precision Door if I have any other issues with my garage door.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Brian McDonnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Halethorpe, MD 11/06/2020

Dakota and another rep came over 11/6/20; both men were very courteous and professional. I requested a new lock and bar mechanism for manual opening of a lightly used garage door. I pointed out a need for roller track adjustment and Dakota noticed a cable out of alignment. My assumption was this initial visit was for scoping the job for parts requirements and future work assessment. The guys did about 20 minutes of adjustment work and invoiced me for $150.00. I gather they were following company policy / procedure. The work they did this evening could have waited for the main tasks to follow, once ordered parts arrive. In defense of your crew, I did not communicate my expectations; but I am a little disappointed that I’ll end up paying for two repair visits, when one would suffice. I also realize that you rightly have a minimal labor charge once a work crew arrives. However, most contractors scope and estimate work free of charge; that is what I thought this initial visit was for. I’ll shrug this off as poor communication on my part. I used to be the maintenance Supt. at Erachem in Curtis Bay (retired now). I had your outfit in the plant on numerous occasions back in the day. I recall you as a company that responded to emergencies and provided good service. Respectfully, Brian McDonnell

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Sandra Feulner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pikesville, MD 11/06/2020

Precision Garage Door came out to repair a broken spring on our garage door that was under warranty. The technician was within the timeframe set for the appointment. Very happy with the repair.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Broken Garage Door Spring Repair

Ronald Spielman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Middle River, MD 11/06/2020

We had a garage door repaired. The motor was still working. The cables and springs needed replacement. It was easy to get an appointment. technician was late but apologized and he did call to update on his arrival time. Technician seemed knowledgeable very courteous. Did what was necessary to make sure the door worked properly. Don't have anything to compare to . We were given 3 choices of estimates and warranties, Chose the cheapest. Don"t have anything to compare with. Just thought it was a little pricey.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Mary Ziegler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dundalk, MD 11/05/2020

Our great experience started with setting up the appointment which we got the next day! Our repairman, Keith C. called to ask if he could come earlier. He was very respectful and knowledgeable. He assessed the situation and rectified it in a timely manner. He replaced the garage door sweep. We were very impressed that he had the part with him which eliminated the need for a second trip. He worked until the job met his high standards. We are very happy with our experience from start to finish.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Dave Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Owings Mills, MD 11/05/2020

Professional, courteous, great communication about arrival times and overall, nice experience.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Install

Stephen & Diana Mcgarry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hampstead, MD 11/04/2020

Did a great job from start to finish

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Install

Product: Rollers

Joel Perrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Baltimore, MD 11/03/2020

I was impressed with your website, service reps, and the technician, Dakota. He walked my husband through the options for a repair or a replacement of our motor with the belt drive. Every aspect of the job was well done and Dakota always provided time for our questions!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Opener Install

Alvin Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Randallstown, MD 10/31/2020

I had an excellent experience garage door repair service. Mr. Keith C was extremely knowledgeable and professional. Ii would defiantly recommend this company and technician for quality service.

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Erika Jocekle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lutherville Timonium, MD 10/28/2020

Neighbor was having a garage door being installed, and asked 2 have estimate the gentleman came 2 the house, and was very professional, and we R having ur company install R garage doors

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Installer: JR

Service: Install Garage Doors

John Ries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hampstead, MD 10/28/2020

VERY Pleased with service & results! Would recommend to anyone!

Response from Mike Brickner Business Owner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service: Garage Door Repair

Product: Cables