Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1941 reviews, averaging 4.85 Stars:
Ellicott City, MD
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Perry Hall, MD
Excellent service. My car was locked inside my garage. I called in that day for service, received service the same day. I cannot thank you enough for the service provided from your customer service to the technician that came to my house. A wonderful experience.
- Donna Brandenberg
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Pasadena, MD
Its not very often that I get to say I was very impressed with a repair contractor but I certainly was. Barry was right on time (called 30 minutes ahead to let us know he was on his way), he was very courteous, professional, knowledgeable and got the job done quickly and flawlessly. The garage door has never worked better! I think I can safely say this is the best service I have ever had from a contractor. $440 (including parts) was not exactly cheap to replace the springs on a double garage door (changed from single spring to double spring system and replaced bearing) but I think it was worth it to get the job done properly. Thanks!
- Wayne Evans
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Severn, MD
My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.
- Elisabeth Bracey
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Eldersburg, MD
Service was excellent. However, there was definitely false advertising on the part of your company. When I chatted with your rep, I was told that the parts installed had a lifetime warrantly. However, when the technician finally arrived, after waiting most of the day, he stated that the parts were only warranteed for 3 years. If I did not already wasted an entire day waiting for your tech, I would have opted for another service company. As it is, I succumbed to not wasting another day and reluctantly took your service.
- Crisantito Valencia
We are sorry there was some miscommunication with the warranty and your services. We hope we were able to discuss this with you to your satisfaction.
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Ellicott City, MD
Nice guy came out first thing in AM as promised. Took one look at the spring and told me I needed to call OverHead Door. Overhead was curious what was special about springs. Took pictures. They're coming first thing tomorrow. They were puzzled why these guys couldn't do it. I do appreciate the honesty of not getting into a job you're not confident you can do.
- Daniel Levine
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Hampstead, MD
Precision has been there for our garage door service each time I have had a problem. The customer service department was fast and friendly in handling my concerns. The repair tech was on time, his name was Brian. He explained the problem and stated the work needed to put my opener back into operation. He left the area clean and tested the door operation to my total satisfaction. I give your company 5 stars for great service and good workmanship. I would definitely recommend your company to anyone who has garage door service needs. Thank you
- Harry Anuszewski
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Ellicott City, MD
Very professional from the answering of the phone when I called through the completion of the job. Derek E was our serviceman and was great. He called ahead, was prompt, and did a great job. My torsion spring needed tensioning. He suggested new rollers, without any pressure to buy, but I did and am happy for the decision. Would highly recommend this company.
- Tim Facius
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Odenton, MD
Barry was great--explained everything that he needed to do and gave me cost. In and out within an hour. Will definitely recommend and use again if needed.
- Amy Curran
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Reisterstown, MD
I was vewry pleased . Techninian came to our home same day; he was very professional and pleasant. I would definitely recommend them.
- Sherry Feldman
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Reisterstown, MD
Over the years we've put a lot of money into maintaining our automatic garage system. Almost $1K worth! That said, Precision came prepared and immediately knew how to remedy what was causing our issues. We needed new rollers. The rollers were designed much better than the originals with more support at the ends of the doors. Now the doors function better and best of all sound better! Our tech, Chris was prompt, polite and professional.
- Stacey Schenker
Thank you for choosing Precision for your garage door needs. We appreciate your business!
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Elkridge, MD
Barry and his helper were efficient and professional.
- Lisa Byrd
Thank you for choosing Precision for your garage door needs. We appreciate your business!
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Baltimore, MD
Did a great job. Came when expected, called me 1/2 hour in advance, it was a perfect service experience Would use again!
- Barb W
Thank you for taking the time to review your experience with Precision. We appreciate your business!
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Baltimore, MD
I was very pleased with the work done to repair my garage door. The service repair man was punctual, courteous and got the job done quickly. Great company, will use again when needed!
- Rachel Malanchuk
Thank you for taking the time to review your experience with Precision. We appreciate your business!
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Manchester, MD
Mike was great! Our garage door was hit while open causing it to come off of and bend the track. It was unstable and in danger of falling. Mike, (with my husband's help) was able to secure and fix the door!! Aside from one bent panel, the door runs better than it has in years!! We only need to replace one panel instead of the whole door. Very happy with his expertise and friendly manner. Will recommend Precision to anyone!
- Deb Thomas
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Annapolis, MD
I chose your company because I liked your website. I was very happy with the service. The repair man, Brian, called ahead of time and was very prompt. He did a great job repairing the door and explaining things to me.
- Dyan Speaks
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Monkton, MD
Your web site is great! The fact you offer service on Saturday a major plus.
- James Crickenberger
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Nottingham, MD
You quoted me a repair price of over $700, but another company quoted me $379. Big difference, plus there was no charge to come give an estimate, but you charged $50 (not to mention that the technician showed up at 11:58 for an 8-12 time window). Will never use your company.
- Jenny Fussell
We appreciate your comments and will use them in our training. We use only high quality parts that are the best in the industry.
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Perry Hall, MD
Remotes were not working, even with new batteries. Precision fixed the problem quickly and efficiently.
- Matthew Maulone
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Crofton, MD
Internet
- Herve and amy Bonnet
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Arnold, MD
After calling Precision to have our garage door's broken springs replaced, the technician was at our house an hour and a half later. Quick, knowledgeable and efficient! I will definitely use and refer this outstanding company in the future.
- Sam Heddings
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Ellicott City, MD
The technician that came was very knowledgeable and fixed the door springs in a timely manner. I did feel the price was a bit high but then everything is these days.
- Judy Rooney
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Baltimore, MD
Prompt response, fixed garage door springs successfully, and honored Angie's List special rate.
- Susan F
Thank you for choosing Precision!
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Lutherville Timonium, MD
Turned the service tech away. I was quoted approximately $50.00 plus labor. When the tech looked at the garage and said he couldn't work that day because of the mess. Area cleaned in 2 minutes. Then he said it would cost over $250.00 plus labor at least to replace both springs and cables....a must. It was clear he did not want to do the job at least on Saturday. Needless to say I was shocked to hear I was going to pay at least $200.00 more for more work. I then told him to leave. If there are any questions please call at 410-218-7064. Thanks
- Richard Davis Jr
We hope we were able to correct your information.
Annapolis, MD
5 Stars! I was very impressed by the knowledge and experience that the technician had, who serviced my garage door. I would recommend him to anyone getting their garage door fixed! RE. Annapolis, MD
- Richard Estrin
Thank you for choosing Precision!
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Columbia, MD
Thanks so much for your fantastic service! Barry's professionalism was top notch! And Donald did a fantastic job installing my new garage door! You have a GREAT company!!
- Ben Vali
Thank you for using our Precision team!
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Odenton, MD
Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!
- Gail Golden
We appreciate your business!
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Ellicott City, MD
I used Precision for the first time today to repair a nonworking garage door. Mike was the technician and did a thorough job explaining what was wrong and replacing the broken springs and pulleys. He was very professional and got both doors in great shape. Highly recommend Precision for quality service!
- Joan Orcutt
Thank you for your business and your recommendations!
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Annapolis, MD
Courteous, respectful, prompt, thorough. A totally professional service call.
- Richard Travis
Thank you for choosing Precision!
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Annapolis, MD
I am appalled that you could charge me $49 to tell me that unless I replaced the springs on my door for 500 you couldn't repair/warrant ur work. Today my door is perfect $13 in parts n trustworthy service from a company with honest employees. You should be ashamed to charge a service call fee for such a scam. You wasted a good part of my day for 10 minutes worth of unethical business practices!
- Mary Franks
The $49 is the service charge to come to your home. Our parts are high quality and installed by professionally trained technicians. We don't "bandaid" doors, we fix them properly. We're sorry we didn't do a better job explaining that to you.
Mike provided a superior level of customer service. Arrived quickly (within 1 hour of my call), was very knowledgeable and resolved my issues with the keypad and remote to my garage door opener quickly. I would highly recommend Mike and Precision Door service to anyone that needs help with their garage door maint needs.
- George Day