Garage Door Repair in Baltimore Metro Area - Page 47

Sue Chapelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.

George Strutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the most outstanding website we have ever consulted; it included a listing of all the cautions we felt needed observing as well a picture of the technician, Chris, who installed our new garage door opener. In addition, Chris explained in detail the reasons for all the work he did, what it would take to make the changes he recommended, what our options might be, and how long the process would take. Outstanding in intelligence, competence, and professionalism, he made this tricky, possibly confusing replacement a truly valuable experience, also explaining the measures that would prevent future problems. We are extremely pleased with the result.

Rodney & Ella Curtis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After calling a no-show company we remembered using Precision several years ago. The rep was able to give us a same-day appointment and also asked if we would be available should a tech become available earlier. Keith Cavazos called ahead and came promptly. He was very professional, knowledgable and friendly. He made his assessment and explained our options thoroughly. After we decided, he completed the installation very fast and efficiently. It was a TOP NOTCH experience from Kelsy (rep) to Keith (tech). We will DEFINITELY recommend Precision to our friends and neighbors.

Eileen Kraft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Commuting with your office personnel is, to say the least, very difficult. Their lack of interest in addressing my concerns was annoying. Finally, I received some satisfaction discussing my issues and agreed to a refund, although meeker; however, after more that a week that credit has not been posted to my Visa acct.

Jerry Jung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony arrived ahead of time and did a fine professional job. After the installation he answered all questions and explained the features/operation of the opener.

Amy Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The customer service was friendly and they setup an appointment for my door to be repaired in the same day. Keith, our technician was very knowledgeable and professional. I appreciated him taking the time to explain his work when completed, and how to maintain our new torsion springs.

Carl Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota arrived within appointment window and followed CoVID19 safety protocols. He quickly assessed and addressed issue with my garage door opener. He reprogrammed all our remotes including garage door opener in our car and provided great advice for maintaining our system. He was professional, courteous and clearly very knowledgeable. I highly recommend this company for service and value.

Doris meyer Mila going

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I scheduled a new garage door and opener installation for my elderly mother. Precision has provided exceptional service for us and I have often recommended them to others. Mom’s install took place on 06/03/21. The Installer used another door. This was alright because it was temporary and she was told the correct door would take a “couple weeks”. Additionally, the frame around the door is pieced together and looks bad. The job was paid in full. Soon it will be 2 months and Precision has not come back. They answer my calls and say they will call back but aren’t calling back. . I asked for an email address for one of their Administrators which they have yet to provide (9 days ago). We realize things are messed up as a result of COVID. We understand this is not an emergency. However, a target date and a call back would suffice. I am disappointed in Precision and their poor Customer Service.

Jim Bard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

TV ad caught my attention after getting no call back from the original installer. Sure am glad I called. The technician, Anthony, was great. Knowledgeable and professional, he was a pleasure to work with.

Rita Ennis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota was professional, efficient, pleasant, and completed the work more quickly than I expected. I appreciated the repair and the diagnostics. Great explanations.

George Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris called and said he was ahead of schedule, and could he come early? He come about 15 min. early, he was very friendly and knowledgable. We discussed the problem and I desided to replace the garage operner. He was very efficient and completed the job quickly and to my satisfaction. Thank you all very much.

Michael Auerbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent and convenient

Suzanne Barnette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would recommend Precision for anyone needing help with their garage door. Everyone representing the company was courteous as well as a good listener. When the technician completed the work, I called the office to compliment the service I received as well as Dakota, who serviced my garage door.

Mel Schmerler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith was very professional and knowledgeable. Gave me great service. I have had only good experiences with your company.

Darlene Israel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service. they were very professional. Knew exactly what was wrong. Had the needed supplies and fixed my garage door in minutes!

Pam Wilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith is very pleasant and knowledgeable about your product. He was on time,respectfu cleanly dressed and a pleasure to talk with. He seems to have a very caring person.

Rhonda Lipkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, friendly service. Chris was Great!

Larry Faries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and Dakota was a great tech.

Mary Sklar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome prompt service performed with the highest quality

Ray Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Iv'e seen precision doors advertisements and thought i would give them a chance to fix my garage door. Technician came over and looked at my door to figure out what the problem was and fixed it. Totally professional, and polite. Had my door working properly in no time. Im very happy i made the call to precision to do the repair. Thanks again Chris, for the great job.

Larry Little

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was my tech he was excellent vert professional and new what he was doing and because of him I will use Precision in the future.

Clarissa Harris lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the professional, pleasant tech Keith, who explained all options after evaluating the problem. Our system was over 20 yrs. old & needed to be replaced. He did it quickly and worked with us to program the unit. He also helped up to program our car remotes.

John Maggio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was noisy and tech did a great job replacing the moving parts. Its very quiet now and we got a new garage door opener also. Company addressed some questions that I had in a prompt and courteous manner.

Melinda Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.

Rog Raikar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling was very prompt. ChrisB the technician was very courteous, very knowledgeable ,and worked very efficiently and finished the work in great time. He took his time to explain the problem and after the work was done explained the workings of the new equipment very well.he is a great technician and pleasant also and professional. I would highly recommend him and yur company to all our friends and family thank yu very much.

Ellsworth Geiwitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called into the office to get an estimate they were very helpful and courteous. Got me an appointment for the next morning, a Saturday, no less. Chris the repairman called before arriving and was on time. Chris was kind, cordial, knowledgeable, and helpful. Replaced my door's bottom seal and saved me money. What more could I ask for! If I have any further need for repairs, Precision will be my first call.

Annette Puryear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional,service technician did a great job ,highly recommended your company to anyone who has a garage door problems Joseph andAnnette Puryear Bright saw your ad on Television???????? checked you out on Craigslist.

Stan Gaines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The track disconnected from the wall and the tech was very professional, I rate him 5 out of 5 stars

Jody Krul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cris the serviceman was very professional and completed the work efficiently. Would recommend!

Sarah Michaels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Preston was super professional, and not only made my garage door very safe for my family, but also got it running more smoothly than it ever has in short order. Awesome job, definitely recommended! Thanks!!