Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1927 reviews, averaging 4.84 Stars:
Pasadena, MD
Our customers love Barry! Thank you for choosing Precision!
Product:
Severna Park, MD
Barry arrived on time and got the job done in a professional manner. What more can you ask for?
- Dj Bowman
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Clarksville, MD
Repeat customer. Had a good experience with a repair several years ago, so we called Precision again for a recent repair need. We were scheduled right away. Technician notified when on his way and arrived on time. He was courteous and explained everything clearly throughout the repair. He identified the problem right away and gave us a price up front. He completed the repair within the time frame and price quoted. The job was done quickly but not hastily, taking the time to make fine-tune adjustments. Would definitely recommend and will call on them again in the future if needed.
- Pam El-dinary
We love our repeat customers! Thank you for your continued confidence in Precision!
Product:
Woodbine, MD
Really happy that I called Precision Door. Mike C. was on-time, worked quickly, and had my door repaired in no time. He did a check of the other components and let me know what maintenance I should be doing during the year. You will be my only call if anything breaks in the future. Thanks!
- John
Our customers are very happy when Mike shows up to work at their home. He tries hard to provide excellent service! Thank you for choosing Precision!
Product:
Annapolis, MD
5 stars! From the scheduling to the service, the process was easy. The technician was on time and called ahead, he was friendly, and I was impressed by his quick diagnosis and efficient repair. He obviously knew what he was doing. The whole process was a pleasant surprise.
- Mike Sowko
Thank you for your kind words and your business. We appreciate our customers!
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Elkridge, MD
The second time in 18 months I've used the company and I couldn't be happier! First we got a new garage door, and now a new opener. I made a call yesterday afternoon and by noon today my problem was solved. Barry was courteous and efficient, a great asset to the company!
- Michelle Devincentz
Thank you for choosing Precision again. We appreciate our customers, and love hearing their comments. Barry is one of the best!
Product:
Severn, MD
So glad I chose Precision. After reading reviews and having Barry come out earlier than expected (after he called of course) I am happy with the results. Barry took the time to explain why he chose the springs he recommended, (which were more expensive than i expected--Haley said the prices were 140-240--mine were 250...each) The springs were powder coated, rated for 85k cycles, and he put one original strength and one extra strength spring in -- based on his experience. He also found bearings going bad as well. I'm a DIY guy, and Barry explained the what and why's of everything he did. He also explained the maintenance I can do to help extend the life of the system. You guys are great!
- Ken Bogert
Our customers love Barry! He takes the time to explain, and make sure the customer is fully aware of what he is doing and why. We appreciate your comments and your business!
Product:
Columbia, MD
Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.
- John Monroe
Thank you for choosing Precision!
Product:
Clarksville, MD
I was very happy with the online scheduling service. It was fast, courteous, and convenient! I was able to set up an appointment for the very next day, also terrific, and was provided with an estimate. Garry was prompt, courteous, and very knowledgeable. I highly recommend him as well. The one item that surprised me was the substantial increase in cost over the estimate. The work required less than 10 minutes, for which I was charged an additional $75 above the quoted rate. This seems quite high for a surprise additional charge. The $15 coupon on the website could not be applied, which doesn't seem quite right.
- L Smart
Thank you for your comments and your business. Our technicians need to examine your door to determine the right parts that are needed. Sometimes, it involves more expensive springs , parts, etc. We appreciate your business.
Product:
Baltimore, MD
job was completed as described at the time of appointment set up. I was able to make a same day appointment which is optimal for customer satisfaction. I would definitely recommend Precision Door Service.
- Jillian Gelb
We appreciate your business and your comments!
Product:
Annapolis, MD
Barry came as per his phone call and quickly fixed/repair broken wires on the sensors. He was very polite and professional.
- Andrew Guyan
Thank you for your business and comments about Barry.
Product:
Ellicott City, MD
Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
- Cynthia Smith
Thank you, Thank you! We appreciate your comments about Precision and Mike.
Product:
Gambrills, MD
5-star all around. Prompt, courteous, explained everything. He even helped this vertically challenged person by changing lightbulb in my 9-foot ceiling. My garage door now purrs like a kitten instead of sounding as if it had severe stomach trouble!
- Linda Spevack
Barry tries hard to please all of his customers! Thank you for choosing Precision!
Product:
Sykesville, MD
The technician was prompt, knowledgable and curteous. The work was completed quickly and thoroughly. I am vets satisfied.
- Kevin Sullivan
Thank you for choosing Precision for your garage door needs!
Product:
Owings Mills, MD
The repair was timely, quick and efficient. This is my second time using Precision. Everything went very well.
- Larry Perrin
We appreciate your business and your comments.
Product:
Columbia, MD
Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
- Devin Williams
We love our Precision customers! Thank you for your business!
Product:
Hampstead, MD
Your technician, Michael was great. He was on time and new exactly what the problem was with my garage door. He made a few adjustments and did some preventive maintenance to get my door operating like new. Thank you.
- Harry Anuszewski
Thank you for your kind words about Mike. We appreciate your comments and your business.
Product:
Cockeysville, MD
Response was quick, from the telephone call to the technician. The telephone operator was helpful and the technician, Brian Norris was very professional and polite and addressed the problem immediately. Most important, I did not feel like I was being made to agree to unnecessary repair.
- Myrna P.
We appreciate your kind words and your business!
Product:
Owings Mills, MD
Brian arrived on time and fixed my problem quickly. He was very nice and capable.
- Vivian Manekin
Thank you for choosing Precision!
Product:
Ellicott City, MD
Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.
- Matthew Bankert
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Baltimore, MD
Mike C. was totally awesome and truly knowledgeable. He took no time in fixing the springs to our garage door. He was also very patient in teaching us how to keep a well maintained garage door and I would truly recommend this company. Thanks again!
- Alexis B.
Thank you for your comments about Mike. Our customers love him, and the great work he does. Thank you for choosing Precision!
Product:
Mount Airy, MD
At 7AM, in the middle of the winter holidays, we found ourselves unable to open the garage door due to a broken spring. Three and a half hours later, Mike C, the Precision Garage Door of Baltimore technician, was leaving satisfied customers after replacing springs and rollers (20 year old door with no prior replacements), having provided advice regarding proper preventive maintenance, and giving tips on how the homeowner could improve garage door opener operation. More than just restoring capability, door operation is significantly smoother and much quieter.
- Ben T.
Thank you for your comments and your business. Our customers love Mike, and we love our customers!
Product:
Arnold, MD
Mike Colette did a great job. Courteous, professional and knowledgeable. Yes, I'll continue to use/recommend Precision Doors. Thanks for making the repair easy. Greg Schmigel
- Greg Schmigel
Thank you for considering Precision for your garage door needs!
Product:
Nottingham, MD
The tech Mike arrived at my house on time. He was very pleasant and explained everything to me in detail even the price before he got started. He did his best to make sure I was pleased with the job , and before he left he doubled checked everything to make sure the door was working properly. To my surprise the repair did not take long at all and the price was very fair . Thank you precision door for coming out on a holiday weekend. ????
- Catrina Johnson
So glad we could be of assistance. Thank you for choosing Precision!
Product:
Manchester, MD
Starting with customer service, it was nice to deal with pleasant people seem to care and wanted to help. Mike C. was the technician and he was outstanding. Very professional and very courteous. Even though it was almost 9:30 at night he acted in a professional manner as if the day just started. Very thorough, explained everything that was needed to complete the job. A+++++++ Great company to deal with !!!! Will use again in the future.
- David Vickers
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Cockeysville, MD
The technician (Brian Norris) was courteous and seemed very honest. He began with the simplest way to address the problem which made me feel confident that I will not be charged for any unnecessary services. I will certainly call your company again if I have any problem in the future.
- Myrna P.
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Jessup, MD
Spring replaced. Rick the technician give me a courtesy call to let me know that he was on his way. When he arrived Rick introduced himself, he was very polite and professional. Rick explained what needed to be replaced and quote me the cost for the replacement parts, once job was completed Rick ask me to check the garage door to see if it was functioning correctly (and it was), he also greased the rollers. Excellent Job Rick!!!!
- JC
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Reisterstown, MD
Mike was prompt and professional. He explained the repair to me and even gave me tips on how to keep my garage door running properly. I definitely recommend this company
- Toya Lee
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Elkridge, MD
We had a garage door opener replaced and added keypad. We would highly recommend Precision Door and especially Barry as service technician. While they may not be the cheapest company for door service, Precision Door has a Quality product and quality service. We were notified at the time of appointment who our technician would be and saw his picture. Barry let us know upfront the problems, cost and kept us informed during installation.
- Kenneth Byerly
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Columbia, MD
Tech was great even called to say he was running late Very nice and professional guy named RIck.
- Carolyn Mitchell
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Great tech! Very professional and would recommend to anyone. Thanks for the help.
- Joshua Papsan